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Hitachi Tiered Storage Manager [EOL] OverviewUNIXBusinessApplication

What is Hitachi Tiered Storage Manager [EOL]?
Hitachi Tiered Storage Manager for Mainframe offers online storage service level control. It gives this control using Hitachi Dynamic Tiering for Mainframe policies over volumes in the Dynamic Tiering pool. Hitachi Dynamic Tiering (HDT) automates fine-grain, page-based tiering for optimum performance and utilization with tiered storage. Coupled with online policy-based control of storage service levels, this tiering helps improve performance and prevent problems.
Hitachi Tiered Storage Manager [EOL] Customers
University HealthSystem Consortium (UHC)
Hitachi Tiered Storage Manager [EOL] Video

Archived Hitachi Tiered Storage Manager [EOL] Reviews (more than two years old)

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it_user159429
Analyst at a tech services company with 10,001+ employees
Real User
N​ot much required for technical support of this product; it’s easy and simple to use.

What is most valuable?

Its way of migrating the data is the most valuable feature.

How has it helped my organization?

It knows the right way to migrate the servers from one storage array to another array.

What needs improvement?

Fewer failures.

For how long have I used the solution?

I have been using this product for the last 3 years.

What was my experience with deployment of the solution?

I did not face any major issue with deployment.

What do I think about the stability of the solution?

I did not face any major issues with stability.

What do I think about the scalability of the solution?

I did not face any major issues with scalability.

How are customer service and technical support?

Customer Service: 5 out of 5. Technical Support: Not much required for…

What is most valuable?

Its way of migrating the data is the most valuable feature.

How has it helped my organization?

It knows the right way to migrate the servers from one storage array to another array.

What needs improvement?

Fewer failures.

For how long have I used the solution?

I have been using this product for the last 3 years.

What was my experience with deployment of the solution?

I did not face any major issue with deployment.

What do I think about the stability of the solution?

I did not face any major issues with stability.

What do I think about the scalability of the solution?

I did not face any major issues with scalability.

How are customer service and technical support?

Customer Service:

5 out of 5.

Technical Support:

Not much required for technical support of this product; it’s easy and simple to use.

Which solution did I use previously and why did I switch?

Beforehand I did not use any other solution.

Which other solutions did I evaluate?

No, we didn't evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
Engineer with 51-200 employees
Vendor
Automated migration of one storage class to another was efficient

What is most valuable?

Ease of use, speed.

How has it helped my organization?

On a dedicated mission oriented upon administrative tasks, the automated migration of one storage class to another was efficient and produced swift and silent migration jobs.

For how long have I used the solution?

This product in particular, 6 months, HDS products in general, 3 years

What was my experience with deployment of the solution?

No particular issue with deployment

What do I think about the stability of the solution?

Good stability - No issues

What do I think about the scalability of the solution?

I experienced HTSM in an homogeneous context, so I haven't encountered issues with scalability.

How are customer service and technical support?

Customer Service: Good customer service…

What is most valuable?

Ease of use, speed.

How has it helped my organization?

On a dedicated mission oriented upon administrative tasks, the automated migration of one storage class to another was efficient and produced swift and silent migration jobs.

For how long have I used the solution?

This product in particular, 6 months, HDS products in general, 3 years

What was my experience with deployment of the solution?

No particular issue with deployment

What do I think about the stability of the solution?

Good stability - No issues

What do I think about the scalability of the solution?

I experienced HTSM in an homogeneous context, so I haven't encountered issues with scalability.

How are customer service and technical support?

Customer Service:

Good customer service 4/5

Technical Support:

Good technical support 4/5

Which solution did I use previously and why did I switch?

On that mission I was in an HDS context, and experienced with no other solution.

How was the initial setup?

Straightforward initial setup. Possibilities of automation.

What about the implementation team?

In-house implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user157920
Senior Storage Engineer with 51-200 employees
Vendor
​Online Storage Migration is valuable but should be vendor independent.

What is most valuable?

Online Storage Migration.

How has it helped my organization?

GUI and support documents.

What needs improvement?

Should be vendor independent [like IBM SVC].

For how long have I used the solution?

I have been using the solution for 6 years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service: Good. Technical Support: Average.

Which solution did I use previously and why did I switch?

Yes, I have used IBM SVC. But few customer has only HDS Array. Thus I have to switch to HTSM software.

How was the initial setup?

Straightforward.

What about the implementation team?

Good.

What was our ROI?

60%. …

What is most valuable?

Online Storage Migration.

How has it helped my organization?

GUI and support documents.

What needs improvement?

Should be vendor independent [like IBM SVC].

For how long have I used the solution?

I have been using the solution for 6 years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Average.

Which solution did I use previously and why did I switch?

Yes, I have used IBM SVC. But few customer has only HDS Array. Thus I have to switch to HTSM software.

How was the initial setup?

Straightforward.

What about the implementation team?

Good.

What was our ROI?

60%.

What's my experience with pricing, setup cost, and licensing?

License cost.

What other advice do I have?

Make it an in-build features of HCS.

Disclosure: My company has a business relationship with this vendor other than being a customer: Hitachi partner
it_user157917
IT Storage Consultant with 51-200 employees
Vendor
To migrate data from one storage to another with minimal business impact is bit tricky, this production does all this.

What is most valuable?

Moving data online and swapping legacy disks to new disks without any business impact.

How has it helped my organization?

Time and cost of resources, to migrate data from one storage to another with minimal business impact is bit tricky, this production does all this in single console without business impact.

What needs improvement?

Progress refresh while data copy.

For how long have I used the solution?

6 years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service: 4 out of 5. Technical Support: 4 out of 5.

Which solution did I use previously and

What is most valuable?

Moving data online and swapping legacy disks to new disks without any business impact.

How has it helped my organization?

Time and cost of resources, to migrate data from one storage to another with minimal business impact is bit tricky, this production does all this in single console without business impact.

What needs improvement?

Progress refresh while data copy.

For how long have I used the solution?

6 years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

4 out of 5.

Technical Support:

4 out of 5.

Which solution did I use previously and why did I switch?

Used IBM, but not so robust like Hitachi Tiered storage manager.

How was the initial setup?

Straightforward.

What about the implementation team?

Both in-house and vendor team, 5/5.

What was our ROI?

Time and cost of resource and no business impact.

Which other solutions did I evaluate?

Yes, EMC, IBM (new product).

What other advice do I have?

Pretty easy to deploy and easy to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user157656
Senior SAN Engineer at a financial services firm with 1,001-5,000 employees
Vendor
It’s a good product that will greatly reduce the time and effort when it comes to migration.

Valuable Features

Transparent and online migration of volumes from one tier to another. This feature brings about no disruption to server activities while the migration is on-going.

Improvements to My Organization

There is now no need to carry out host copy migrations from one external dynamic pool to another. All we use now is the HTSM because of its transparency to servers without the need for service outage.

Room for Improvement

The ability to migrate from one array to another without the need to virtualize one array behind the other.

Use of Solution

4 years.

Deployment Issues

No.

Stability Issues

No.

Scalability Issues

Nope.

Customer Service and Technical Support

Customer Service:

3 out of 5 (HDS Customer service).

Technical Support:

There was no need to engage the HDS Technical support.

Initial Setup

It was pretty straightforward in my environment because the HUS and AMS arrays have been virtualized behind the USPv arraybefore we decided that we need to move some volumes from the HUS to the AMS arrays.

Implementation Team

In-house implementation.

ROI

It reduced the number of HDP pools which eventually led to better capacity management and reduce the cost of maintaining multiple HDP pools.

It also extended the lifespan of the legacy systems in the environment.

Pricing, Setup Cost and Licensing

I was not involved in the budget costing for the license of the software.

Other Solutions Considered

Other options were not evaluated because that’s the only tool available from HDS that will do the job adequately.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user157923
SAN Systems Administrator at a retailer with 1,001-5,000 employees
Vendor
Q-depth settings could be improved but minimal downtime with fast data migration.

What is most valuable?

Minimal downtime with fast data migration.

How has it helped my organization?

Virtualizing storage frames and migrating data fastly at storage level.

What needs improvement?

Q-depth settings.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

Little performance issue.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service: 4 out of 5. Technical Support: 4 out of 5.

Which solution did I use previously and why did I switch?

Open migrator.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house.

What's my

What is most valuable?

Minimal downtime with fast data migration.

How has it helped my organization?

Virtualizing storage frames and migrating data fastly at storage level.

What needs improvement?

Q-depth settings.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

Little performance issue.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

4 out of 5.

Technical Support:

4 out of 5.

Which solution did I use previously and why did I switch?

Open migrator.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Have permanent license for this product on 2 storage frames.

Which other solutions did I evaluate?

No.

What other advice do I have?

Easy implementation if migrating data to HDS storage arrays.

Disclosure: I am a real user, and this review is based on my own experience and opinions.