Hitachi Virtual Storage Platform F Series Customer Service and Technical Support

StorageV1ba6
Storage & Virtualization Team Lead at a tech services company with 10,001+ employees
I used to work with their tech support. Every time I had the need for support, I got it directly from the Israeli team. I didn't have a chance to work with the global support team. The local team is great. It was very responsive and very generous. View full review »
Adeniyi Oluwole
System Engineer at Mitsumi Nigeria Limited
The technical support is acceptable and it can fix your issues. You usually get a fast reply to your calls. The product is very good. View full review »
MehdiRezayi
Storage Consultant at a tech services company with 11-50 employees
The technical support and the billing team are all winners. Dell is one brand that provides better technical support for its customers. There are many Dell customers in the U.S. and these customers have really crucial issues that need support. Whenever you call in with an issue, you can rest assured that it will be fixed. View full review »
Find out what your peers are saying about Hitachi, Dell EMC, Pure Storage and others in All-Flash Storage Arrays. Updated: January 2020.
398,050 professionals have used our research since 2012.
reviewer893490
Technical Consultant at a wholesaler/distributor with 5,001-10,000 employees
I don't like Hitachi's technical support. They are there but it is not perfect and they are not very much help. View full review »
Find out what your peers are saying about Hitachi, Dell EMC, Pure Storage and others in All-Flash Storage Arrays. Updated: January 2020.
398,050 professionals have used our research since 2012.