Email data exchange has developed into a business-relevant communication platform whose smooth functioning is indispensable to companies. Power outages, hard disk crashes or other damage—there are many factors that can cause email traffic to fail. It is important to have alternative solutions that can be used in an emergency, so no emails are lost and messages can continue to be sent and received.
In the corporate environment, email is regarded as a relevant and official means of communication. Contracts, important information and contact details are exchanged by email. The failure of servers over several minutes, hours or even days can mean high losses for a company.
If the automated monitoring detects that the customer’s mail server has failed, the Email Continuity Service is activated immediately. Emails are delivered without interruption by an alternative means (POP3/IMAP mailbox or webmail access). Access to secured emails is thus maintained even during a direct Outlook failure.
The failure of a mail server often leads to numerous operational interruptions. Missed deadlines, late customer orders or unanswered support requests not only lead to financial losses, but can also damage a company’s image.
Hornetsecurity guarantees 99.9 percent availability for customers of its Email Continuity Service. When the probability of a customer server failure is correlated with the guaranteed availability of Hornetsecurity, an interruption of mail traffic is virtually impossible.
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