OpenText ALM / Quality Center Valuable Features

Ajit Kumar Rout - PeerSpot reviewer
Sr Quality Assurance Engineer at Wabtec Industrial

The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.

Moreover, the solution has additional features, like integration with multiple tools. For example, they have integrated with IBM Rational Integration Tester, which is a tool for API testing and web service testing. They have also integrated with Selenium.

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MR
Quality Lead at Vodafone

We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone. It is the same with defects. It uses a common forum for tracking the defects and centralizing discussions.

Test Lab: This is where we keep all the test cases and mapping of all the defects. It's also for storing of all the artifacts.

Defect management: This is a good feature and fulfills all our requirements. We use it for user and role management. Only the admins can see all the users' details.

We use the application's Single Sign-On feature. The usability is good. There are no access performance issues. It is easily understood, even for new users. 

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Robertino Catalin Ionescu - PeerSpot reviewer
Department Manager of Testing Automation Centre at a energy/utilities company with 10,001+ employees

The most valuable feature of Micro Focus ALM Quality Center is its support for many automation technologies.

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Buyer's Guide
OpenText ALM / Quality Center
March 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
LV
Head of Testing at Pick n Pay

The execution module and the test planning module are definitely the most valuable features. We use REST for traceability, but those are the two modules that I cannot live without.

From a test execution point of view or the test lab, from an audit requirement, we have internal and external auditors of the major projects that will do an audit on the project to make sure that we follow the right processes and procedures within the TCOE and within our STLC in Pick n Pay. It's easy to give auditors access to Quality Center as a viewer only and they can view everything we've done from test execution and test planning, as Quality Center keeps the audit trail for us.

In terms of its ability to handle a large number of projects and users in our enterprise environment, we have 17 dedicated testers and automation specialists in the test centers and plus or minus another 35 to 45 business users/developers or systems analysts that access the product. From a scalability point of view, we run multiple projects over multiple domains at any given time with everyone that's got access. Quality Center's ability to send out emails when you log defects makes it possible for someone that works over multiple projects to know exactly where to find the defect if they just follow the emails that go out.

We use Quality Center for all of our reporting purposes. We have dashboards that we've created across domains and projects. With all the information already available in Quality Center, it's quite easy to set up all of our reporting. Work management doesn't necessarily want to go into the details of the projects. It's easy for them to just access the dashboards that we create from information in Quality Center, with direct integration to see that. From a traceability point of view, it is a great product.

In terms of the security features, we don't do the LDEF or the active directory integration. We have a stand-alone solution. We can obviously set our own password. We don't enforce password rules at this stage, but going forward with security becoming more important in the company's life, we are going to follow and going to do the active directory integration. We have single sign-on to Quality Center, as it can handle that integration portion into the rest of the Pick n Pay landscape. We don't use SSO.

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BJ
Program Test Manager at B and H Designs

The most valuable feature of Micro Focus ALM Quality Center is the alignment of the test to the execution and the linking of the defects to the two. It automatically links any defects you have to the re-test. The re-usability of tests for future deployments is also very good. In addition the ability of automation tools to bolt on and utilise the test scripts located in ALM.

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Saket Pandey - PeerSpot reviewer
Product Manager at a hospitality company with 51-200 employees

The most valuable feature is its customer service. They were very helpful. The initial phase of setting up Micro Focus ALM was challenging for us. It took us two or three weeks to set up. During this period, the support team devoted enough time to help us. They scheduled multiple meetings with us. Along with this, it was a straightforward program with all the functions we required from their end.

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LG
IS Director, ERP PTP Solution Architecture at a healthcare company with 10,001+ employees

Having used the tool before, I like the use of parameters, being able to do exports and reports of the data for monitoring of executions, and the defect management as well. I feel satisfaction in that area.

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Paul Grossman - PeerSpot reviewer
Lead QA Engineer at Guaranteed Rate

So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system.

And my second impression was "Oh man, why does it still do THAT?"

Let's review the good stuff:

VBscript language -Easy to learn, surprisingly powerful and extendable.

What I will call the "PDM.DLL feature" provides a list view of any object property and methods at run-time from the code as well as the two other windows.

Built in Excel Datatables for Data-driven design

Revamped beautiful HTML results report with screen and movie capture

Terminal Emulator automation.

Modular design (through functions, ALM components and Flows)

Launch through Jenkins brings CI to the test automation development team.

Can leverage Windows API calls as well as custom AutoItScript for enhanced features.

The wide range of supported current and legacy web technologies, desktop apps, and WebServices testing is by far the most valuable feature.

Even in the case where technology is only partially supported, being able to customize out-of-the-box object methods is another time saver.

For example, we recently started to investigate automation of an AngularJS application. The problem was record/playback (UFT 12.54) did not work on it. However, the Object Spy correctly adds objects to the Object Repository. In addition Descriptive Programming worked from our custom framework. We had a basic login/navigate/verify Proof of Concept test operational with AngularJS Buttons, Links and Images quickly. Minor custom coding was required to override .Set methods of WebEdit objects, and more will be needed to support it's Angular WebTable objects. Totally doable for an experienced level team or user.

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Krishna Puti - PeerSpot reviewer
Director - Quality Assurance Engineering at QualiZeal

Business process management is the most valuable feature of the solution.

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AravindKumar - PeerSpot reviewer
Senior Test Architect at a computer software company with 1,001-5,000 employees

What I found most valuable in Micro Focus ALM Quality Center is the ease of use, especially compared to Micro Focus ALM Octane, that's more difficult because it doesn't have clear-cut options.

For example, in Micro Focus ALM Quality Center, creating test cases is easier because the solution allows writing in Excel. There was a template provided, so you can write on the template and upload it, which means you can quickly write and upload many cases at once, so that's the main advantage of Micro Focus ALM Quality Center.

Planning regression cycles on the tool was also easier because you could mark regression cases and handpick your planned cases for execution rather than pulling every case, which was more difficult.

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MB
Global Lead at a manufacturing company with 10,001+ employees

The product overall it's pretty good. 

From a DevOps perspective, there are a lot of opportunities that they can give in build solutions.

The solution is stable. 

The solution is very user-friendly.

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Mohana Bommena - PeerSpot reviewer
Test Manager at a comms service provider with 11-50 employees

ALM has got really a good feature which captures screens, decodes them and puts them in a code format. It becomes so easy to capture your screens and run through various screens and prepare your test cases, rather than typing it in Excel or manually in ALM itself. I think that's a really handy tool to have and it's very intuitive to use.

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Alice MacNeil - PeerSpot reviewer
Director Quality Engineering at a retailer with 10,001+ employees

The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key. Most of the users using ALM are on the business side. In other words, we've got end users that are in there, not IT personnel, which is why it is important that the solution is intuitive and easy to use.

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VC
Camera Software Engineer at L Soft Corp

Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM. All these features are good.

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Don Ingerson - PeerSpot reviewer
QA Automation Engineer at Global Fortune 500 Company
  • Ability to execute automated UFT scripts from Quality Center and store the results
  • Ability to customize modules, particularly Defect Tracking module on company specific needs
  • The user can export a lengthy test case with a lot of steps from Excel directly into Quality Center, which saves a lot of time. Conversely, a user can export a test case with all steps from Quality Center to Excel.
  • Users can save screen shots of defects and also perform manual testing by using Manual Runner that verifies whether each step passed or failed and save the results along with information such as the date/time executed and who the tester was that performed the manual test.
View full review »
it_user368166 - PeerSpot reviewer
Sr. Performance Engineer, ITQCoE at JetBlue Airways Corporation

It gives us a solution where we can keep everything centralized like our test scripts, test data, and our projects. It doesn't matter who is creating the project, everybody can access and execute it. Both our onsite and offshore teams working from different locations are able to benefit from this solution. That's the beauty of it.

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it_user669378 - PeerSpot reviewer
Vice President - Test Management Lead at DBS Bank
  • Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects.
  • Customizable Events drive workflow: Saves a few seconds of time when we set default values, customizable dependent lists. When we translate this to hundreds of projects and hundreds of concurrent users, the productivity gains are immeasurable.
  • Traceability: Traceability from Requirement -> Test Plan -> Test Lab -> Test Runs -> Defects.
  • Rich sets of permission settings for different roles.
  • Business Views: It is easier to pull reports for novice users.
  • OTA, REST API: Utility for adding users and massaging data.
View full review »
it_user468120 - PeerSpot reviewer
QA Program Manager-Quality Assurance at NBC Universal

We are actually not utilizing the full capability of ALM as a full application lifecycle management solution, but we use it for quality insurance, depositories, and for our difference management. For that, it is pretty good.

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AS
Data Insights & Analytics Solution Architect at BT - British Telecom

We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful.

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AY
Managing Partner at Verve Square Technologies

Ease of use is definitely one of the strongest points for ALM. It's a very user-friendly tool and the maturity of processes within ALM are amazing compared to other tools. Their in-built reporting does help with getting ready-made reports from the tool. 

The Test Plan and Test Lab setup helps us a lot when pulling test cases repeatedly from a different perspective. If I want to make a sanity pack, then I can pull test cases from that same library of test cases. I don't have to create them again or copy and paste them. 

I love linking/associating the requirements to a test case. That's where I get to know my requirement coverage, which helps a lot at a practical level. So, we use the traceability and visibility features a lot. This helps us to understand if there are any requirements not linked to any test case, thus not getting tested at all. That missing link is always very visible, which helps us to create our requirement traceability matrix and maintain it in a dynamic way. Even with changing requirements, we can keep on changing or updating the tool.

We use the dashboard and have created our own reports. The typical dashboard also helps us a lot to understand test execution progress and the percentage of open defects from a defect perspective. We use the defect aging reports a lot. This saves us lot of time and gives us the right input from the perspective of which defects are aging. Those need to be looked at again and possibly discussed in further detail in the defect triage call about what's the blocker to get them fixed and how we can work in a better way to avoid the defect aging in these manners. 

The vendor is still investing in the product and releasing valuable features. For example, there has been improvements in the overall folder structure. Initially, we just used to have Test Plans and Test Lab. Now, we have the Task Board.

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IM
Senior SW Quality Manager at a tech services company with 1,001-5,000 employees

The requirements are the best thing.

The management feature is very important. I also use requirements, tests, and defects.

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Rafael Ferreira - PeerSpot reviewer
IT Systems Manager at Bradesco Seguros

ALM Quality Center is a reliable, consolidated product. 

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PD
Test Manager at a construction company with 10,001+ employees

Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape.

I was managing multiple landscapes. We were adding requirements in ALM itself and then mapping those requirements across the landscape. If one requirement was distributed across a project, it was mapped with ALM so that we could trace this particular requirement and see what projects were impacted and what test cases were tested regarding it. ALM provided complete traceability.

In terms of the solution's security features and compliance, I didn't come across any concerns. I checked the ALM SaaS version for the project I'm working on in my current organization as well, and I haven't felt there are any security concerns regarding ALM.

I used ALM Quality Center in roles from test manager to test director and it was the best tool in each role. It was easy to handle, and we could map everything, starting from requirements, and see everything with the test reports. It's a tool for everyone, and one which is very easy for everyone to adopt. Creating test plans, doing test setup, and set up of folders was very easy. The tool was quite flexible. It might take a maximum of one day to set up a whole project. 

I never faced any issues in integrating this test management tool with other tools for test automation. I worked with UFT and another in-house tool as well. We were able to manage and we were able to connect the applications very easily. The auto-run options were pretty good.

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VR
Team Lead at Accenture

All the features are valuable. Initially, you can take the response to the requirements and then move into the test plans, test lab, and defect creation. All of these are valuable functions.

Every tab is useful for software testing, but based on some of the requirements for defect creation purposes, we have developed a few of our own tabs. For example, there is a severity/priority module. There we have developed a module or submodule that shows who the business owner is and who the developer is. We also developed tabs so that, when creating defects and root cause, we know to whom it should be reported, so that things are easy to identify.

It is easy for everybody to understand. We can create whatever notes are required. Based on roles we can also make it familiar for business people, so they see what they need to see. That is true for engineers and managers as well. That makes it easy for everyone and gives them access to what they need. It makes things easier.

ALM is user-friendly for everyone. Someone who doesn't know it can learn it quickly, within 20 minutes. At the admin level it might take a little bit more time, since experience is required, but at the user level not much experience is required. It speeds up the validations.

It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched. And we can immediately stop upcoming releases if any vulnerability is found in the application.

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Tomas Hald - PeerSpot reviewer
Consultant at IT Hald Redo AB

The solution acts as a repository of all of our test cases, which is very useful. We don't normally check the history as the environment has changed since the last time we ran a test. We know that we've executed the test and therefore don't need to repeat it. We understand what kinds of issues have occurred for future reference. 

It is stable and reliable.

The solution can scale.

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Anil Kulkarni - PeerSpot reviewer
Senior Director/Practice Leader at Cirruslabs

The overall licensing and reporting has definitely improved. As a leader, I was able to get the reports I needed and the same applies to developers. Traceability really helps me and is a great feature. When I used to be a test manager, it was very useful. ALM is user-friendly. 

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SR
Tools Architect at S2 Integrators

The dashboard reporting is great.

It offers very good defect management, test planning, and execution. 

It's been stable so far. 

The product can scale. 

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WJ
Test Advisory, Management & Implementation at a energy/utilities company with 51-200 employees

I like all the features this solution provides. It is a good stand-alone test management tool.

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MC
Test Management Architect at a insurance company with 1,001-5,000 employees

The overall task management. Managing all the assets and metrics.

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it_user570888 - PeerSpot reviewer
Business Systems Consultant at Wells Fargo

I like the traceability, especially between requirements, testing, and defects. Being able to build up a traceability matrix, being able to go through and show what's been covered, where your defects are, etc.

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BW
Sr. Test Automation Engineer with 201-500 employees

ALM: You cannot just say one feature is most important. You get the most value
using all modules from Management to Defects. When you use the tool end-to-
end, you can pull efficient project reports (especially scorecards) from the
Dashboard. So everything is integrated and only then you can evaluate the tool
fairly. ALM is very flexible and each module can be used independently, but
when you do that you are only using the tool as storage, not as a test
management tool.

UFT: It became much more stable tool in terms of object recognition over the
years. It is easy to use as long as the user has basic software development
knowledge and understands that the software automation process is not just a
record/playback.

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it_user671379 - PeerSpot reviewer
Manager at a retailer with 10,001+ employees

In ALM, the most valuable features are the overview, the primary requirements, test cases, defects, and traceability. Manual applications handle the regulations, so we must have the tracking capabilities. Even some of the core systems are not allowed to go down. It's very important that we know what we have tested and what is working and what is not working. That we can find out from ALM.

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it_user487383 - PeerSpot reviewer
Senior Systems Engineer at a financial services firm with 1,001-5,000 employees

ALM is a giant library, and Performance Center and LoadRunner require it to run.

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it_user299589 - PeerSpot reviewer
Software Automation Engineer at a financial services firm with 10,001+ employees

There are many valuable features HP Quality Center has to offer, but if I had to narrow it down I would say the following for me are the most valuable:

  1. QC has the ability to integrate and execute test cases with HP QTP with viewable test results.
  2. QC has the ability group test cases in a hierarchical format as well as the ability to reuse test cases by calling a test.
  3. The ability to integrate with MS Excel.
  4. An extremely useful feature of QC is that it allows linking defects with higher level artifacts.
  5. Requirements Module, Test Plan Module, Test Case Module, and last but not least, defect module and generating reports.
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ST
IT Quality and Architecture Senior Manager at a comms service provider with 10,001+ employees

The best thing is that you can see your current status in real time. Our people are deployed mainly offshore, and we have some guys working onsite as well. We have close coordination of the teams using calls. To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable.

The ability to connect all related entities and to reflect project status and progress is the main thing that, as a manager, you are able to see: progress in real time. If the guys are updating the status in real time, meaning that as soon as they finish execution they update the status, it is really helpful.

If you ask the testing guys what is most valuable, for them it's like a one-stop, central location for every project, where every artifact and everything else is recorded. It is a single point where you can store everything. It's very easy to track and escalate. The solution does a lot of things which will support you in your project delivery phase.

When it comes to managing multiple projects, as long as everybody is actually recording all the requirements in the Requirements module of the tool, and from there the test cases and test plans — if everybody is doing that — it is really helpful. When we look at the status, we can actually map it to the requirements and we can see which of the requirements have been completed end-to-end, what we're spending, and so on. However, one thing we see is that not everybody uses the Requirements module to log the requirements. For certain projects, people just start using ALM from the time they upload the test cases, during test planning. In such cases, I am not able to see all the information. But for the projects where ALM is being used end-to-end, it is really helpful. The tool itself is really good. It all depends on how you are using it.

In terms of the solution’s ability to handle a large number of projects and users in an enterprise environment, I am sure the solution is capable. Our current usage here is not so large. But I previously worked in companies where around 300 users were using ALM for everything. In that setting, it was a central location where we could see all the results in real time. Here, I handle around six or seven projects simultaneously. But I have seen people who are handling up to 30 or 35 projects simultaneously, all using ALM. I've seen other organizations where people use it completely, for all their projects. There may be different managers, but it is a single location where everything can be tracked. It is scalable and it is pretty user-friendly as well.

In ALM, when you start to execute something, you can record and capture screenshots and videos. Once the team was trained in those features, I could see that they started recording and that they were doing the execution. When they close the last test, the recording is attached automatically. The tool is capable and, again, it comes down to how people are using it. If they are using it in the right way, we are able to capture everything.

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it_user79980 - PeerSpot reviewer
QA Expert at a tech consulting company with 51-200 employees
  • Requirements sync and traceability: This allows us to see how many requirements have been tested and to show auditors this information easily.
  • Test Execution (Test Lab): This allows us to track our manual tests with date and time and enter actual results and screenshots.
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it_user671403 - PeerSpot reviewer
Team Manager at a financial services firm with 10,001+ employees

In our company, the most interesting thing is that ALM can be used for manual testing. The testers can define, by themselves, how they structure the test and then execute it. All the results, both the positive and negative one, are collected. There is easy defect creation.

On the other side, if you look at it as a project manager, you have to see the results, i.e., the current status of the project.

Afterwards, if you get an outage, it is important that you can show the regulators that you did a good job, you executed everything, and you went in production with a concrete status, with no big issues or critical errors.

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it_user671382 - PeerSpot reviewer
Test Process Manager at a construction company with 10,001+ employees

This is managed by Tieto, our managed service testing partner. We use ALM as a repository for our automated test scripts. This is only the very beginning of the of our testing and managed testing service journey. The reason we use ALM is it's ability to schedule tests and nightly runs. It creates reports and statistics.

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it_user458409 - PeerSpot reviewer
Test Community Manager at Orange

Being able to manage tests as this is something very difficult to find in other products. There are a few open source ones that handle test management, but right now HPE ALM is still the best solution to handle tests.

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PA
Head of Testing - Warehouse Solutions at a financial services firm with 10,001+ employees

The independent view of elevated access is good. In addition, the elevated instructions being sent to our SQL is valuable.

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Anouar RAID - PeerSpot reviewer
Senior SAP Functional Consultant at YAAS IT

What's most valuable in Micro Focus ALM Quality Center is that it's useful for these activities: test designing, test planning, and test execution.

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VR
Quality Assurance Director at Charter Communications, Inc.
it_user739545 - PeerSpot reviewer
VP lead software engineering at a financial services firm with 10,001+ employees

You can plan ahead with all the requirements and the test lab set it up as a library, then go do multiple testing times, recording the default that's in the system. Later, go back to check the coverage you are missing, so you can plan ahead and maybe reuse the same set as next time. Sort of like creating templates and reusing them over and over.

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it_user638460 - PeerSpot reviewer
Account Director at a comms service provider with 5,001-10,000 employees

The most valuable thing about the solution is it handles requirements, tests, and defects in one tool.

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it_user326448 - PeerSpot reviewer
Technical Test Analyst and Automation Engineer at Unum

Most valuable to us is the ability to have the system organized into distinct roles and sections. That way, we can grant different users access to the specific section they need to access. We have business users that only need to run tests, so they only need that small section of the application. We have the BA's, product trainers, who only care about the requirements.

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DG
Senior Specialist - Quality Engineer at a financial services firm with 201-500 employees

The integration with UFT is nice.

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SF
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company with 1,001-5,000 employees

What they do best is test management. That's their strong point.

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DP
Tool Administrator at a non-profit with 10,001+ employees

Defect management is very good. It's not a lightweight solution, you can do a lot of customization with respect to the workflow. It also definitely supports the waterfall model.

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it_user669378 - PeerSpot reviewer
Vice President - Test Management Lead at DBS Bank
  • It has a good response time.
  • The AI and functionality interface are useful. 
  • The task management reporting has a lot of out-of-the box uses.
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it_user739560 - PeerSpot reviewer
Senior manager IT at a transportation company

All the modules that we have in ALM, one of them is the test module. No better tool in the market than ALM because the foundation is what you see, it's been in the market for so long. I really like the test module.

But it's not only limited to the test module. It is the entire application that's a management tool. So we use it for requirements as well. And the link is between your requirements and your test waves and test plans, and everything is in there. So it's a pretty good tool.

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it_user671364 - PeerSpot reviewer
Head of Department Testing at a tech services company with 10,001+ employees

We are using ALM especially in business process testings because this solution helps us to connect the business mindset with our business analytics and the IT perspective. When we ran several years ago classical tests business did not understand the quality of our application. When we began to talk with the business process, it helped improve communication between business and IT.

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it_user567597 - PeerSpot reviewer
Vice President, IT Application Services at a insurance company with 10,001+ employees

It provides a central repository for all our testing artifacts and documentation. We use it not only to keep everything centrally housed, but it is also great for answering audits. That is our biggest use of this product.

Centralization of our testing artifacts is probably the biggest benefit. We have a disjointed arena with a lot of different legacy applications and new applications that are being built. We need a central house to store all our procedures, documents etc. and ALM is the tool for doing all that.

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it_user303603 - PeerSpot reviewer
Senior Test Analyst at a financial services firm with 10,001+ employees
  • Ability to link a test case to a defect which increases traceability
  • Ability to log a defect and link similar defects to that one defect. Great for not logging repetitive defects
  • The content of the test case parameters (Actual, Expected Results etc) are pulled on the defect which nullifies retyping
  • Ability to manage more than one project site at a go
  • Reporting structure can be done using a self generated graph. Makes reports look professional even if the user is not completely clued up on ways to report.
View full review »
JR
Software Engineer

The user interface is fully web-capable. It's a website, and it runs on a browser.

I like that it integrates with the Jira solutions. Similar to SmartBear TestComplete, and another solution, where they add test management into Jira. 

All of them use the same data model. You basically have a release, a cycle, and then you have requirements, you attach those to the cycle, then you have tests, and test sets made of tests. It's all the exact same thing. They got it right because everyone has copied it.

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CG
Presales Consultant at Oracle

Requirements Management, Test Plan, Test Lab, Defect Management, Sprinter, Access control, Versioning and audit.

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it_user739584 - PeerSpot reviewer
QA Manager at a individual & family service

The most valuable thing is the flexibility of the customized options. That makes it more powerful than any other tool. We can customize based on the project and on how we want to control the testing.

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it_user470463 - PeerSpot reviewer
Quality Assurance Software Management at a healthcare company with 10,001+ employees

The most valuable features of ALM are in the new upgraded version of 12.53. We're able to more accurately document our test results, our actual versus our expected results, with the new screenshot functionality. That is the most useful part of the tool for me right now. Of course, we use it as our testing repository, and it's basically the way to show the work that we do as QA testers, and to have a historical view of those executions.

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it_user377415 - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees

The Business Process Testing module and approach to testing in QC is its most valuable feature.

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it_user678 - PeerSpot reviewer
QA Expert at a insurance company with 10,001+ employees

REST API. It lets me do what I need to do, instead of what HPE Quality Center does on its own.

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it_user704238 - PeerSpot reviewer
Process Architect at a aerospace/defense firm with 10,001+ employees

HP ALM is a good tool for a centralized and coordinated view of requirements, tests, defects, and iterations.

The main barriers of entry are cost and implementation, especially if an enterprise implementation is the best solution

View full review »
it_user485034 - PeerSpot reviewer
Software QA Lead at a healthcare company with 10,001+ employees

I would say the most valuable is that we can get people started off really quickly on solutions because we've been partners with HPE for a long time and it helps us tailor the product to ours needs. When we have issues with something we can get support directly from HPE since we paid for it.

The fact that it works with a vast number of technologies works for us because our internal customers use the tool for testing a lot of different applications. That's probably the best feature that it has for us.

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it_user482835 - PeerSpot reviewer
Manager, Application Services - Performance Engineering at a pharma/biotech company with 5,001-10,000 employees

ALM helps us keep track of all the functional testing that we do for projects before deployment and even after it goes live. We also use it for tracking future enhancements, and all the functional defects. Test requirements are maintained in ALM.

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it_user470478 - PeerSpot reviewer
Senior Quality Assurance Analyst at a media company with 1,001-5,000 employees

It allows us to track test cases that we create, so for all of our applications that we test we build our test cases, load them into Quality Center, and then we also track our defects inside of Quality Center. It allows us to be able to gather metrics based on the applications that we test.

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it_user469161 - PeerSpot reviewer
Micro Focus ALM/Mobile Center/UFT Administrator/Software Quality Analyst III at a healthcare company with 1,001-5,000 employees

HP ALM helps us consolidate our efforts. All of our projects are in there. We are also in the life science domain so we have many more compliance requirements which we have to adhere to. It's pretty good so far.

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it_user360525 - PeerSpot reviewer
Senior Analyst at a financial services firm with 10,001+ employees

The most valuable feature for us is probably the full Oracle component of ALM. It allows our users to be connected to other products.

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it_user285057 - PeerSpot reviewer
Solution Architect at a pharma/biotech company with 10,001+ employees
  • End-to-End traceability - Request>Test>Result>Defect
  • Versioning
  • Reporting (since v11 when it uses Word templates)
View full review »
it_user280944 - PeerSpot reviewer
System Analyst at a mining and metals company with 1,001-5,000 employees

All features have their own value, but the most valuable ones are--

  • Customizations
  • SAP Solution Manager integration
  • Test set building
View full review »
AD
Project Lead at a tech services company with 10,001+ employees

The Project Templates and Enhanced Reporting features are the most useful. We have created domains as per the business units, and per business units, there is one template. It becomes easy to manage the template at business unit level. By standardizing our template, we publish reports at the business unit level.

View full review »
JG
Principal consultant qa architect at a tech vendor with 201-500 employees

Test management and reporting. Those are the two most important things. I tell my customers that the two main reasons they have ALM:

  • Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements.
  • And reporting to make good business decisions in the future.
View full review »
VS
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees

Defect Management: This feature allows us to track the defect status for our project, send the notification to the user via email and all the details about the defects can be maintained for the future reference as knowledge center.

Graphs and Dashboard: This is one of the top features, by which we can track the status of the project with ease to keep track of project management and executive reporting.

The live graphs can be exported via public URL's and can be integrated with SharePoint and others as required.

View full review »
JO
Principle consultant at Active Data Consulting Services Pty Ltd

Being able to quickly and easily compile executables on multiple platforms.

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it_user567885 - PeerSpot reviewer
Testing Center Manager at Groupement des Mousquetaires

It's a very good tool to use for referencing all testing components in the lifecycle of the application end to end. For example, you can include a requirement test case, feasibility of execution, and dashboard reporting for web or mobile applications.

View full review »
it_user468291 - PeerSpot reviewer
Senior Manager Assurance Quality, Tests, and Environnements at a financial services firm with 10,001+ employees

With HP ALM, I think it's the fact that it's self-contained application so we can do everything inside the application. We only need to use this one tool.

The availability and the fact that HPE people want to help is something that I appreciate because they are with us, they try to help, they try to understand what we need and they act accordingly.

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it_user363180 - PeerSpot reviewer
Software Tools Specialist at a media company with 10,001+ employees

The most valuable features are ALM's flexibility and performance. We're also able to customize it to do what we want it to do.

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it_user326448 - PeerSpot reviewer
Technical Test Analyst and Automation Engineer at Unum

The overarching lifecycle view, from requirements gathering through to testing and defect resolution. Additionally the ability to customize the user permissions so they can only see and do what their job role permits.

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it_user5136 - PeerSpot reviewer
Senior Manager of eCommerce at a wholesaler/distributor with 1,001-5,000 employees
  • Being a large SAP shop, having the ability to track individual issues to a defined release is a key function.
  • We also use the tool for our performance testing and automation efforts, including the test library repository. These functions within the tool are easy to use and allow our internal user community simplicity in the needed access to these.
  • Scalability is a must with our business and this tool has it.
View full review »
KA
Application Development Manager at a educational organization with 10,001+ employees

The solution's value is its ease of integration with the Oracle e-Business Suite.

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it_user742740 - PeerSpot reviewer
IT Quality Assurance Analyst at a energy/utilities company with 10,001+ employees

As a system administrator, HPE ALM can be flexibly configured so that it can accommodate a variety of defined project lifecycles and test methodologies. As a project user, HPE ALM can provide a logical approach in conducting comprehensive test planning, execution, and defect management.

View full review »
it_user740445 - PeerSpot reviewer
IT Specialist with 5,001-10,000 employees

We mostly use the Defect module and then Test Plan, Test Lab. But if you ask about the most valuable feature it is the customization of any action in the ALM client. We can customize any action, window, or workflow of not only the Defect workflow but also any other entity. There is no other tool that can do it in such a way.

View full review »
it_user568008 - PeerSpot reviewer
Senior Director Global QA at NICE Actimize

LeanFT:

LeanFT is a new solution, but in general, it's opened us up to a wider audience such as the developers, so they can actually do their unit testing. We couldn’t do that with HPE UFT. This is the big advantage of this tool.

The second thing is you can use more technologies than with UFT, including using different languages like Java.

The third part is that we can use the Cucumber test framework, which is something that you can use easily with LeanFT.

Quality Center:

Quality Center is our testing management tool. When you're running a global team with more than 120 QA staff around the world, you need one repository to write, run, monitor, and share your test cases between teams.

This is the most valuable feature of this solution and you can do it very easily. The UI is very user-friendly. With one click, you can see the status of each project that you're executing. Quality Center is the Rolls Royce of solutions and I would give it the highest rating.

View full review »
it_user484959 - PeerSpot reviewer
Director, Service Transition and Quality Management at CareFirst BlueCross BlueShield

We have a pretty strong emphasis on quality, so ALM is our gold source repository for quality. That's where we store everything, from requirements, test cases, defects, and all of the artifacts around certifying that quality is evident in every release, in every STLC product we produce.

View full review »
it_user470463 - PeerSpot reviewer
Quality Assurance Software Management at a healthcare company with 10,001+ employees

We use ALM with our QA Department and it provides a way for us to show our work as a repository for our test-cases. We're able to show what we do on a daily basis. It's very easy to use and it's worked well for us.

View full review »
it_user471417 - PeerSpot reviewer
IT QA Test Manager at a leisure / travel company with 1,001-5,000 employees

First of all, the product works. ALM is traditionally more of a waterfall application, but it does allow you to collect your requirements, your test cases, and you can even execute test cases automatically from ALM, which is great. Everyone's trying to do DevOps these days or Agile, so it's a good product.

View full review »
MG
Principal Consultant at Inspired Testing

The solution has dozens of excellent features. It's hard to pinpoint just one.

The initial setup is straightforward. It's not too hard to deploy.

View full review »
KG
Consultant at a tech services company with 501-1,000 employees

Most of the features that I like the best are more on the analytics side. We are generating our analytics from the execution module. After your tests are executed, we're able to generate all of our analysis for our presentations and to present findings to leadership. There are a lot of different views that you have access to. You can show your pass rate, your fail rate, etc. You can pretty much drill it down all the way to what each tester is doing. That's one of the really good features that they have at ALM.

The initial setup is very straightforward.

The solution is very easy to use, even right out of the box. You don't need to do a lot of configurations.

You can create roles and assign various rights to each of the roles per project. You can really customize the product.

View full review »
it_user739578 - PeerSpot reviewer
Pp at a financial services firm with 1,001-5,000 employees

It's a centralized test management solution. The fact that you have a place where you can go and find all the stuff that you need to find, and keep track of all of the results long term. That is extremely valuable.

In terms of functionality, it really provides all of the stuff that you need for managing test cases and test execution and keeping track of all of these different items. Now, in terms of keeping up with the trends, there's obviously a lot of challenges.

View full review »
it_user736815 - PeerSpot reviewer
Subject Matter Expert at a insurance company with 10,001+ employees

Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects.

Traceability feature really allows you to maintain linkage between all the test artifacts, starting from Releases>Requirements>Test Coverage>Test Execution>Defects. ALM allows you to maintain complete end-to-end process.

Business Views has really come in handy for all users, as different kinds of reports can be created very easily and published to all the stakeholders.

Synchronizer add-in has allowed us to integrate Microfocus ALM to other third-party tools like JIRA, ClearCase and ClearQuest, and helps to eliminate the isolation between these tools.

ALM has brought great collaboration among the team members.

View full review »
it_user568158 - PeerSpot reviewer
Software Test Manager at Almac Group

From a testing perspective, creating our test cases, executing test cases and then raising defects, it gives us good visibility back to our functional requirements.

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it_user366735 - PeerSpot reviewer
Senior Test Lead at a comms service provider with 10,001+ employees

For us, the most valuable features are the task management function and the requirements gallery that's true to test execution. It's a good mapping tool and a good sensor repository for all prior testing. We can keep all that data in one centralized place.

View full review »
it_user245676 - PeerSpot reviewer
Sr. Quality Assurance Software Lead at a healthcare company with 501-1,000 employees

There are several features of ALM I found to be extremely valuable.

This question should actually be divided up. Several companies receive a different value add from different components of ALM. Some use it only for managing tests and defects and leave out requirements.

But just for sake of overall added value to me, the Test Planning and Lab portions are extremely valuable especially pertaining to a BPT license. Creating your core BPT components and mapping corner and edge test cases from that makes it easy to create regression test beds as well as facilitate Agile development. Also, if you are talking automation, the BPT component is critical in helping with the BPT test driven framework. Of course, the Defect module along with the Test Runners are key for execution and defect reporting. I love the ability to customize different attributes to defects in order to facilitate a specific release type.

View full review »
it_user302679 - PeerSpot reviewer
Manager - System Engineering at a comms service provider with 1,001-5,000 employees

Test Planning and Test Lab modules are the most valuable to capture test cases and track execution. Defect module for tracking defects in testing and to capture production incidents.

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it_user303021 - PeerSpot reviewer
Software Quality Engineer III at National Insurance Producer Registry
  • The ability to create and store requirements as well as tests, both manual and automated.
  • The ability to determine traceability between requirements, tests and defects found in our testing process is a huge advantage in determining the breakdown in the application business model.
View full review »
it_user294942 - PeerSpot reviewer
Automation Test Lead at a energy/utilities company with 5,001-10,000 employees

The Open Test Architecture (OTA) and development of the REST API. The OTA is a published set of functions that administrators and users can use to interact with HP ALM programmatically. The most common example HP ALM users would recognize is the Microsoft Excel upload template, which allows users to upload test scripts to HP ALM projects directly from an Excel worksheet.

The REST API sneaked into HP ALM with little fanfare. The REST API has no application overhead and is fast. HP extended the API through patches in v11.0. Please check your current version and patch level to see which functionality is now included in the REST API.

View full review »
it_user104988 - PeerSpot reviewer
Senior Performance Consultant at a computer software company with 51-200 employees
It has a good requirement management process, Test plan and Test Resource Management compare to other tools. It also has SLA Management which helps to decide the status of tests. View full review »
it_user975 - PeerSpot reviewer
QA Expert at a tech services company with 10,001+ employees
1> Intuitive GUI: Fairly easy to use and follow. For using QC, deep knowledge of the tool is not required. 2> For each test case, a test script with detailed steps can be created. This makes it easier to run the test script. 3> Provides interface with other test management systems like JIRA. 4> Excellent reporting process including customizable reports and charts. This is very useful for monitoring the progress of QA cycles and communicating the same to the higher management. 5> It stores test cases, test scripts, and requirements in a modular fashion, which can be easily copied and modified to create new test cases. 6> An extremely useful feature of QC is that it allows linking defects with higher level artifacts e.g., a defect can be associated both with a failed test script and the unmet high level requirement. It allows traceability of a defect with varying granularity of information. 7> No extra form required to perform searches on the defect list. Search is available for each field right on top of the list. View full review »
CJ
National Solutions Architect at a computer software company with 10,001+ employees

It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing.

View full review »
PG
Performance and Automation Testing Squad Lead at a financial services firm with 5,001-10,000 employees

The automated scripts give us management control.

Defects are widely used within our organization. 

We've had a little bit of a hiatus on the test-case side of things, because we decentralized the testing team, but that's about to be re-centralized. The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements.

Also, its traceability and visibility features are good when it comes to managing multiple projects, which is how we've got it set up. The reporting was a little bit clunky to start with, but we've built some reporting out of it now as well, to give us a cross-portfolio view of those projects that are using ALM. Each project can do its own thing, to a certain degree. There are some standard fields that we don't bend on, so that we can get the correct reporting out.

There's no problem at all with its ability to handle a large number of projects and users in an enterprise environment. We only ever have up to 60 concurrent users, but the number of users we've got in the database is in excess of 250. We manage it reasonably well, that way. Project-wise, we've got about 40 to 50 projects in there.

The security features are good. They will be better once we get the single sign-on capability with ADFS on ALM 15. We're very keen to get that capability up. We're looking at the implementation process for single sign-on right now. It should be okay. It makes things a lot more convenient for us, particularly as we have a number of contracts users come in. When they go, we've got to manually remove them from ALM at the moment, because it's got its own authentication. Because it's in the cloud, anyone can get to it directly from anywhere. They don't have to come through our network to get to it. That is good in some regards. But it does give me some concerns when people have departed, or when organizations that we've been working with have finished up with it, because we have a separate swipe that we've got to do to remove any users who are no longer working with us.

View full review »
AG
Senior Vice President at a healthcare company with 10,001+ employees

Defect tracking.

View full review »
JD
Quality Assurance Manager at Reliance Standard Life Insurance

I like the customizable report functionality. I was able to set up reports that allowed me to accurately give a real-time status all of all testing projects that were in process.

View full review »
it_user349722 - PeerSpot reviewer
IT Manager of Operations at a healthcare company with 10,001+ employees

The biggest benefit is it’s a seamless way for demonstrating the validity of the testing effort from requirement: test planning, execution, and ultimately, reporting.

View full review »
it_user197508 - PeerSpot reviewer
Performance Test Architect and HP ALM Expert at a tech services company with 10,001+ employees
  • Integration with other HPE products
  • APIs
  • Dashboards
View full review »
it_user544794 - PeerSpot reviewer
Business Systems Consultant at a financial services firm with 1,001-5,000 employees
  • Cross referencing between the modules: Insures traceability between requirements, tests and defects with easy maintenance and reporting.
  • Traceability: Ensures that requirements are covered, test cases can be linked back to defects, and code is not pushed to production without testing or checking outstanding defects. Traceability reports are an audit requirement.
  • Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects.
View full review »
it_user567684 - PeerSpot reviewer
Director at Scott/Tiger - Test & Quality Management

ALM makes functional testing much easier for our customers. We tell them that if they use ALM, they will have a productivity gain of at least 40% compared to using traditional spreadsheets, Word documents, and so on. They also need it because their departments are getting larger and larger. They're not sitting in the same place, so they need a tool to combine their teams’ efforts. This is difficult if you are using Excel spreadsheets because you need to send them by email and make sure they have the latest version.

We see the advantage of ALM over Quality Center. You can have templates instead of having specific templates for each product. Once we define the workflow for customer X and the setup for that customer, we include all of that in the template. If we want to make a change, we change it in the template. We'll then do an escalation down through all of the various products so that each and every one gets updated. So it means that things are administratively much easier with ALM compared to QC.

With Octane, HPE is finally trying to combine the agile world together with the functional testing world. It also has an integrated ALI, which means that with Octane you have one point of view of your whole testing process. I see that this as very valuable because we're also competing with JIRA and so on, which has the facilities that we are trying to accomplish with Agile Manager.

JIRA is fancied by developers; so if a war starts between developers and testers, usually what we see - in Denmark, at least, - is that the testers are on the losing side. But if we can get Agile Manager on our side, then we can start competing with products like JIRA.

View full review »
it_user280062 - PeerSpot reviewer
Owner with 51-200 employees

The Test Plan and Test Lab modules.

View full review »
ND
Consultor de tecnologia - QA at a consultancy with 501-1,000 employees

It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process.

View full review »
MR
Sr. Solution Architect at a tech services company with 51-200 employees

It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with.

View full review »
AB
Test Specialist at a consultancy with self employed

The Test Plan feature is the most valuable because of the test execution.

Security is covered. HTTPS works well. There is also support for LDAP over SSL. Those are the most important security features.

Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report. That works fine.

View full review »
SK
IT Business Analyst at a tech company with 10,001+ employees

This solution is open and very easy to integrate. The interface is good too.

View full review »
TM
IT Manager at a insurance company with 1,001-5,000 employees

Definitely the testing. My app test case organization, being able to organize it, and standardize a quality program.

View full review »
it_user335340 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees

QA Test Management is good. The menus have changed over the years which is nice, and now it is also integrated with other defect tracking systems. Before, it was only compatible with QTP.

View full review »
it_user209856 - PeerSpot reviewer
Testing Manager at a manufacturing company with 1,001-5,000 employees
  • End to End traceability (requirements- test cases- defects)
  • Analytics (reporting, charts, dashboards, etc.)
  • Ease of defect management
  • Ease of email alerts, etc.
View full review »
it_user178239 - PeerSpot reviewer
Transition Manager with 1,001-5,000 employees

We are using SaaS mode, connected with our internal LDAP

  • Highly customizable GI, easy for designing product backlog
  • Whole bunch of metrics on Dashboard page
  • Available in French language (Paris based company)
  • Built-in Retrospective
  • Continuous integration features
View full review »
it_user678 - PeerSpot reviewer
QA Expert at a insurance company with 10,001+ employees
Very robust API to interface with the tool and you can customize how its used. Maintains data integrity very well. Very customizable. Great for larger organizations. View full review »
it_user128247 - PeerSpot reviewer
Sales at a comms service provider with 10,001+ employees

Definitely support of the agile methodology is the most valuable feature. We have received a lot of feedback from our agile teams that the ALM.NET is not supporting their work and it was really great to see that ALM Octane is fulfilling those needs. But our development and testing teams are looking for the new agile and DevOps deliveries.

View full review »
it_user363267 - PeerSpot reviewer
Test Manager at a energy/utilities company with 1,001-5,000 employees

It supports the full test management life cycle. We have other test management tools in place, such as JIRA and a couple others, but ALM provides the broadest coverage from project creation to death.

View full review »
it_user330399 - PeerSpot reviewer
Principle Specialist at a comms service provider with 1,001-5,000 employees

Workflow management is a feature we find valuable.

View full review »
PT
System Engineer at Tata Consultancy

ALM Quality Center's best features are the test lab, requirement tab, and report dashboard.

View full review »
SD
Head of SAP/ SAP Solution Architect at a tech services company with 501-1,000 employees

The setup is pretty straightforward.

The solution can scale.

View full review »
DK
Talent Acquisition Specialist at a computer software company with 10,001+ employees

You can maintain your test cases and requirements. You can also log the defects in it and make the traceability metrics out of it. There are all sorts of things you can do in this.

It is not that complex to use. In terms of user experience, it is very simple to adopt. It is a good product.

View full review »
SK
Sr. Architect at a tech services company with 51-200 employees

The most valuable feature is the Test Lab, when compared to any other tool.

With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application.

It is also pretty easy when managing multiple projects. We can actually create the domains in the tool, and under the domains we can create a project. Based on that, we can manage things very well without any confusion for the users. They can log in based on the domains and select their respective projects. Most of the equivalent test management tools don't have that option.

The solution is also really secure. It will only open within our network. And in the next version it has access roles and a single sign-on feature where users don't need to log in physically with their usernames and passwords. It automatically takes the authentication and goes. That is a very good feature because we can log in to the laptop and it goes automatically, making it very secure. Because in our version, 12.55, we don't have SSO enabled, we are doing a PoC of version 15, which has this feature.

View full review »
it_user671376 - PeerSpot reviewer
Principal Business Analyst at a financial services firm with 1,001-5,000 employees

Valuable for us is having all the data in one place. Having the support for a process of testing. That professionalizes testing, more or less. You need input, you need a little bit of training as you could use vicarious approaches when you use ALM.

View full review »
it_user368787 - PeerSpot reviewer
Test and Automation Lead at a financial services firm with 1,001-5,000 employees

The most valuable feature is definitely its scalability. It covers the life cycle end-to-end, from requirements to test execution and defect management. There are some features we haven't yet explored, such as project planning and libraries, but these also add to the end-to-end view of the life cycle.

View full review »
it_user293907 - PeerSpot reviewer
Global Technical Lead, Development Services at a manufacturing company with 1,001-5,000 employees
  • Test Management
  • Tracking
  • Integration with SAP Solution Manager
View full review »
it_user603 - PeerSpot reviewer
Senior Manager of QA at a energy/utilities company with 1,001-5,000 employees
Traceability of bugs to script execution (Test Lab) to Script (Test Plan) to Requirements, Easy to use. Web based, so it is easily accessible at multiple sites worldwide. View full review »
it_user133815 - PeerSpot reviewer
Service Manager at a tech company with 501-1,000 employees

The test generation ability, coverage reporting, and risk prioritization. From a test and defect management perspective, there are few that can compare for delivery in a traditional/waterfall project).

View full review »
it_user345183 - PeerSpot reviewer
Managing Director at a tech services company with 51-200 employees
  • Requirements Management
  • Test Management
  • Test Execution
  • Defect Management
  • Business Model
  • Traceability
  • Test configuration
  • Test Parameters
  • Integration with HPE UFT and HPE LoadRunner

All the options are designed so if you are using this tool for Test Management, then you must have them all enabled for efficient use.

View full review »
it_user468276 - PeerSpot reviewer
QA Technical Lead at a consumer goods company with 1,001-5,000 employees

The Central Repository is key for us.

View full review »
it_user739587 - PeerSpot reviewer
QA Manager at a financial services firm with 10,001+ employees

I am the QA Manager, so we use it to score all our test cases, results, defects, and reporting, which is very important. We're able to produce a number of reports and graphs. This helps us a lot when working with our clients.

View full review »
it_user466917 - PeerSpot reviewer
Assistant Director Quality Assurance at a tech vendor with 10,001+ employees

Requirements, testing, defect management, all integrated in one solution.

View full review »
it_user566988 - PeerSpot reviewer
Test Manager

Test planning, Test Execution, and Defect Tracking, as these are the code artifacts/deliverables for testing.

View full review »
it_user739542 - PeerSpot reviewer
AVP Quality Assurance at a financial services firm with 501-1,000 employees

The most valuable user feature that we use right now is the camera. It allows us to take the test evidence, and it makes it easier for the user, especially the business user, to capture evidence as they test.

View full review »
it_user715137 - PeerSpot reviewer
QA Analyst at a legal firm with 1,001-5,000 employees

What I love about it is that it can be used for the entire lifecycle (from requirements to release) and the dashboard is great for reporting.

View full review »
it_user465633 - PeerSpot reviewer
Software Development Engineer at a tech vendor with 501-1,000 employees

Customization is the most valuable feature. I don’t see other products with such a huge and detailed customization feature.

View full review »
it_user567696 - PeerSpot reviewer
Executive Alliances at EOH

It's robust and leading edge. They are always ahead of the pack. They spend a lot on research and development and that’s the reason they make good products.

View full review »
it_user361545 - PeerSpot reviewer
.NET developer at a financial services firm with 1,001-5,000 employees

I administer it, and from what I've seen you can create defects and follow up the resolution with defects based on the scenarios that you have created in default program.

Other valuable features I've seen are:

  1. Requirement traceability 
  2. Dashboard
  3. Camera, which helps us to take a screenshot at a particular instant
  4. Customized notifications of different instances
View full review »
it_user290334 - PeerSpot reviewer
Test Leader with 1,001-5,000 employees

The defects section is the most valuable.

View full review »
it_user277035 - PeerSpot reviewer
QA Manager and Manager Systems Test at a renewables & environment company with 501-1,000 employees
  • Requirements module
  • Test Plan/Case module
  • Defect module
  • Reporting modules
  • API
View full review »
it_user270912 - PeerSpot reviewer
QA Tester at a comms service provider with 1,001-5,000 employees

The most useful are the requirements repository, the ability to link requirements to test script steps, and the use of traceability matrix reporting.

View full review »
it_user265974 - PeerSpot reviewer
Manager at a outsourcing company with 501-1,000 employees
  • Test Management
  • Reporting
  • Defect Management
  • RTM
  • Requirement Management
View full review »
it_user253323 - PeerSpot reviewer
QA Manager - Test Automation with 1,001-5,000 employees

We are using the solution for multiple purposes: test management, defect tracking, traceability, requirement tracking, and test execution.

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ND
Consultor de tecnologia - QA at a consultancy with 501-1,000 employees

One feature that is very nice that our team uses a lot is the Excel add-in. It's a tool with add-ins, extra models, that you can use to export and import data from Excel, Microsoft Excel. It's been extremely useful for us.

The solution overall is very good and very solid. It's robust.

The stability is very good.

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it_user739575 - PeerSpot reviewer
Principal engineer at a media company with 10,001+ employees

You can do your development from start to finish: starting with the requirements, ending with defects, and testing in-between having everything in one tool and be able to validate everything up and down in the SDLC.

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it_user437799 - PeerSpot reviewer
Validation Office at a pharma/biotech company with 51-200 employees
  • Traceability from requirements to executed tests and fixed defects
  • Visibility and reporting on test execution
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it_user465009 - PeerSpot reviewer
Senior Configuration / SQA Engineer at a pharma/biotech company with 5,001-10,000 employees

The tool provides invaluable bi-directional traceability from requirement --> test case--> test execution --> defect.

The ability to have visibility of manual and automated test results within the one product certainly cuts down on the management overhead and eases the creation of project health reports.

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it_user273456 - PeerSpot reviewer
Software Engineer in Test with 201-500 employees
  • Test case creation
  • Test case execution
  • Base lining
  • Requirements
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it_user2862 - PeerSpot reviewer
VP of IT at a manufacturing company with 1,001-5,000 employees
  • Test Plan: Script storage and update.
  • Test Lab: Execution planning and results storage.
View full review »
it_user437799 - PeerSpot reviewer
Validation Office at a pharma/biotech company with 51-200 employees
  • Traceability from requirements to executed tests and fixed defects
  • Visibility and reporting on test execution
View full review »
it_user166281 - PeerSpot reviewer
Test Automation Specialist with 1,001-5,000 employees

ALM allows everyone to work at the same time, doing defects and reporting the same way.

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it_user284385 - PeerSpot reviewer
Sr QA/UAT/Support Analyst at a computer software company with 51-200 employees
  • Test Plan
  • Test Execution
  • Defects tab
  • Mapping tests to requirements
  • Reporting
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EZ
Test Solution Architect at a tech services company with 51-200 employees

I have not thought about it. Though, I think the tools might be effective if we could utilize them better.

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it_user568668 - PeerSpot reviewer
QA at a healthcare company with 10,001+ employees

The ability to show end-to-end tractability between requirements, tests, defects, and also reporting.

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it_user739590 - PeerSpot reviewer
Staff QA Engineer at a comms service provider with 1,001-5,000 employees

It gives me the ease of putting together the requirements, test cases, the release test schedules, and executing the test. It can generate the reports for each and every release that we need, and it's quick and easy enough to generate reports.

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it_user178353 - PeerSpot reviewer
Director of Quality Assurance with 501-1,000 employees

Playback, test tracking, and defect management are the most valuable features.

Playback made it easy to create automated functional tests that could be reused.

Test tracking eliminated the need to track test executions on a separate application, such as Excel.

It provides ease of use, the reporting status and tracking of defects.

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it_user568155 - PeerSpot reviewer
Software Test Manager at a pharma/biotech company with 5,001-10,000 employees

The most valuable feature is the Quality Center itself. It's a test management tool; so it enables us to manage and track tests, record the effects, and give us full traceability. It enables us to record what's happened and to have full traceability throughout the testing process.

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it_user568668 - PeerSpot reviewer
QA at a healthcare company with 10,001+ employees

Defect Management, Test Management, MS Excel Reporting, Analysis Graphs.

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it_user364170 - PeerSpot reviewer
Manager at a financial services firm with 1,001-5,000 employees

It's our main hub for everything around testing, especially when it comes to defect and department management.

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it_user208659 - PeerSpot reviewer
QA Lead at a logistics company with 1,001-5,000 employees

A comprehensive solution aiming for total Test management. It has bindings with HP QTP which is a test automation tool. With the addition of BPT (Business Process Testing), QC along with QTP has been the choice for test automation in most of the IT businesses.

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it_user271344 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
  • Test Plan
  • Test Lab
  • Defects
  • Requirements
  • Dashboard - Reports
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it_user279996 - PeerSpot reviewer
Test Manager/Senior Testing Engineer at a tech services company with 1,001-5,000 employees
  • Requirements
  • Test Plan/Lab 
  • Defects
  • The sprinter is a great feature in the manual runner.
  • Reporting
  • Analysis
  • Version Control
  • Exporting and Importing
  • Document Generator
  • Defects Synchronization to other tools like Borland StarTeam and JIRA, for example
View full review »
it_user150219 - PeerSpot reviewer
Senior Engineer in QA at a transportation company with 501-1,000 employees
Dashboard, Uploading test cases, test execution. View full review »
it_user1012047 - PeerSpot reviewer
Software Quality Assurance Manager at Westar Energy, Inc.
  • Requirements
  • Test
  • Release process
  • Defect tracking.
View full review »
it_user285993 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
  • Traceability
  • Ability to reuse test cases
  • Reports
View full review »
RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
  • Dashboard
  • Reporting
  • Version control
  • Requirements Management
  • Test Lab
  • Defect tracking and management
View full review »
it_user1545 - PeerSpot reviewer
BPM Manager at a transportation company with 1,001-5,000 employees
It is an application lifecycle management product for IT projects. It is powerful to manage the requirement traceability, coverage, test case design, mapping, test execution, defect tracking, reporting. View full review »
NS
Team Lead at a tech services company with 501-1,000 employees
  • Entering requirements and mapping of requirements with test cases.
  • Writing and execution of test cases and reporting defects.
  • Generating customized reports.
View full review »
it_user212025 - PeerSpot reviewer
ALM Administrator & Software QA Pro at a healthcare company with 501-1,000 employees
  • Reporting
  • Dashboard
  • Traceability
  • Application Lifecycle Management
View full review »
it_user1136214 - PeerSpot reviewer
Expert System Test and Test Tools at Airbus Operations

The automated document generation provides the ability to perform tests within one day of our flight test readiness reviews. In the past, the timespan was several weeks.

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it_user716562 - PeerSpot reviewer
Test analyst in behalf of Alten at a insurance company with 1,001-5,000 employees

You can plan your test execution very thoroughly with configurations and setups in the test lab. This is very unique in comparison with other tools.

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OO
Software Quality Assurance & Testing Specialist, MTN Nigeria Ltd at a tech services company with 1,001-5,000 employees

The report feature has helped me to generate a quality index report which is a critical report for management decisions. The report is generated monthly.

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it_user568005 - PeerSpot reviewer
Senior Manager - Projects at a energy/utilities company with 1,001-5,000 employees

From a testing point of view, it takes us a step closer to automation. Our testing is quite manual at the moment. We can use it from start to finish; from testing business requirements right through user acceptance testing, load testing, and performance testing. That's a positive feature.

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it_user199773 - PeerSpot reviewer
Team Lead at a tech company with 1,001-5,000 employees
  • Test Management
  • Test Report Generation
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it_user70752 - PeerSpot reviewer
IT Administrator at a tech vendor with 51-200 employees
I've been using Quality Center for 11 months. View full review »
it_user336984 - PeerSpot reviewer
Quality Analyst at a tech services company with 501-1,000 employees
  • Test Plan section to capture test cases
  • Test Lab to run those test cases 
  • The built-in defect management tool
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it_user312843 - PeerSpot reviewer
QA Lead at a comms service provider with 10,001+ employees
  • Test Plan
  • Test Lab
  • Defects tracking and management
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it_user277032 - PeerSpot reviewer
QA Specialist II at a tech services company with 501-1,000 employees

The ability to keep test cases and defects centrally located, accessible to multiple people instead of in document format, is the most valuable feature.

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it_user161829 - PeerSpot reviewer
Test Analyst at a tech services company with 51-200 employees
  • Different modules (e.g. Requirements, Test Plan, Test Lab)
  • Trace-ability from requirements, test cases and defects
  • Project Analysis in terms of progress - Dashboard (Reports)
View full review »
it_user791871 - PeerSpot reviewer
Founder & Software Solutions Manager at infomera
  • Test management
  • Requirements management
  • Defects
View full review »
DS
QA Analyst at Tsoft

Lab Management is a valuable feature, because you have a 360 view.

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it_user514626 - PeerSpot reviewer
Test Lead

The Defect Module helps the project team to track the defects in a structured and manageable way until defects closure.

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SC
Project Manager at a tech services company with 1,001-5,000 employees

Features that support documentation and test results from Requirements through Test Cases to Scripts to Execution results (pass or fail), then to Defects.

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it_user674346 - PeerSpot reviewer
Test lead at a international affairs institute with 1,001-5,000 employees

Allows us to do defect resolution from logging to resolution. It gives us an overview of all the defects and prioritization for resolution.

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it_user568128 - PeerSpot reviewer
Process Analyist at a insurance company with 1,001-5,000 employees

All types of data can be seen in one place.

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it_user285987 - PeerSpot reviewer
Software Engineer at a comms service provider with 10,001+ employees
  • Customization
  • Analysis view
  • Test Plan
  • Defect
  • Centralized repository which can sync both onshore and offshore
View full review »
it_user110289 - PeerSpot reviewer
Test Analyst with 51-200 employees

The integration with MS Excel, test suite upload feature, Document builder and the test run process.

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it_user552447 - PeerSpot reviewer
Test Manager

Defect management, because it has allowed me to manage the defects throughout its lifecycle (from being opened to its resolution – closed); who is assigned to it and working on it, what are the issues, and why it is being held up. It gave valuable metrics.

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it_user715014 - PeerSpot reviewer
Senior Technical Test Analyst at a tech services company with 1,001-5,000 employees

I have used HPE ALM before and the feature which I loved the most is the ability to create Excel reports and inject macros to format your exported file/report.

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it_user181566 - PeerSpot reviewer
OATS Engineer-Onsite Consultant at a energy/utilities company with 1,001-5,000 employees

I personally found the defect tracking feature very useful in my ongoing project. Our complete Agile process of Software development and QA is dependent HPE Quality Center.

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it_user795 - PeerSpot reviewer
Senior Manager of QA at a tech company with 51-200 employees
* Flexible licensing (In-house hosting or Cloud-based). * High capacity. Have heard of two Telco clients who have up to 4,000 licenses each. * Easy to use * Highly customizable * Can be integrated with a variety of automation tools * Can be integrated with a variety of Requirements Management tools * Can be integrated with a variety of Defect Tracking tools * Can store pretty much all testing artifacts (requirements, test cases, defects, automation scripts, and miscellaneous files) * Good linking between requirements, defects and test cases * New version of Quality Center comes with an advanced test case runner called "HP Sprinter". * Highly customizable reporting (now uses VBA for formatting reports) * Good technical support from HP and specialized consulting firms * Lots of new features being rolled out by HP including Business Process Testing (BPT) module which is at the cutting edge of testing (manual and automation wise) * HP is also adding new features for Total Application Lifecycle Management (including Performance Testing Module, Project Tracking Module, etc) View full review »
it_user280140 - PeerSpot reviewer
Test Manager at a tech services company with 501-1,000 employees
  • Ability to hierarchically group test cases
  • Ability to reuse test cases (call test from a test)
  • Ability to organise under trees test sets
  • Ability to monitor everything
  • Create a report under everything
  • Ability to configure custom attributes on all modules
View full review »
Buyer's Guide
OpenText ALM / Quality Center
March 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.