HPE 3PAR StoreServ Implementation Team

DW
IT Manager at BouMatic LLC

I was actually outsourced as the IT manager. Starting in February of 2014, I was selected to lead the management of all the company's nine locations in North America, Europe, and Canada, working with HPE at the time. After we selected to go definitely with 3PAR, HPE helped do the whole design, and I approved the design. It was actually deployed in August of 2014. Everything was deployed to my specifications.

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MH
Independent consultant at a tech services company with 51-200 employees

We can do the implementation of the solution.

There is some maintenance that is required for HPE 3PAR StoreServ, such as upgrading firmware software, upgrading the system to a larger system, increasing the capacity, or increasing the performance of the system.

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SH
Works at renesas

We deployed the solution with our technical team. We need four people to maintain the solution.

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SH
General Manager IT at Chase Up

We had support from our local vendors to do the implementation.

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MR
Systems Engineer Manager at Ingles Markets, Incorporated

We used a reseller, High Performance Technologies, for the deployment. Our experience with them was okay. 

They are not a good fit for what we need now. So, we have moved onto another provider.

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LV
ICT Director KA Infra at a transportation company with 1,001-5,000 employees

When we need to do the implementation HPE comes with us and does it together with our maintenance department and an external company.

We have three engineers that do the maintenance of the solution.

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PS
Storage Infrastructure Engineer at Cambridge Health Alliance

We used vendor support to help us with the implementation of HPE 3PAR StoreServ. The representative was excellent.

We have one administrator that does the maintenance and upgrades of the solution.

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TE
Solutions Architect

We had a third-party vendor help set it up. We had two weeks to set it up, and we had it done within one week. We had a whole week to sit back and enjoy it.

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it_user233388 - PeerSpot reviewer
Senior Systems Engineer with 1,001-5,000 employees

We used a vendor team with in-house support where needed. The vendor team was much more knowledgeable on the 7400 installation than the v400. We had bought the v400 not long after HP acquired 3PAR so there were some issues there. However, the local installation team had a “quick” line into 3PAR support for installation so we weren’t waiting around for support to answer questions.

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TS
Head of IT Department at Sonepar

The deployment was completed by a gold HPE partner. They delivered the storage devices in addition to the ESXi servers that we ordered.

Any maintenance that needs to be done, such as updating the firmware on the devices, is the responsibility of our external partner. We don't have experience in this field.

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CP
SAN Consultant at a tech services company with 201-500 employees

I typically handle implementations for my clients.

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WC
Director IT at Borden Ladner

HPE did the deployment for us. Their onboarding process is pretty good.

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RuiAlves - PeerSpot reviewer
Director at Proindustrial, Lda.

A reseller helped us with the deployment. 

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RS
System Administrator at ON Semiconductor Phils. Inc.

The implementation was completed by an HP engineer through the vendor.

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JohnMitchell - PeerSpot reviewer
jmitchell@natbankmw.com at NBM

We had a consultant set it up for us. It took about a month.

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AD
Director of North America at a sports company with 1,001-5,000 employees

We used a consultant to assist with our deployment and it was a good experience.

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JT
Network Admin at a healthcare company with 501-1,000 employees

Softchoice helped us procure the equipment, and HPE sent out 3PAR specialists to help us configure and deploy the product. Our experience with Softchoice was great.

It was pretty easy to deploy the product to begin with because HPE helped us do it. They sent product specialists in. So, deployment of this particular product was definitely easy-breezy.

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HV
Infrastructure and Networks at a financial services firm with 10,001+ employees

We had help from a consulting integration company for the deployment.

We also have a production team of 34 admins and engineers to deploy and maintain this solution.

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it_user332682 - PeerSpot reviewer
Storage and Backup Engineer at Fidelity Investments

The initial setup/installation was done by the vendor. We needed to provide them with the necessary hardware and network information, (DNS, NIS etc). Their experience was very good, I have no complaints.

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it_user331335 - PeerSpot reviewer
Database & Hosting Team leader at a media company with 5,001-10,000 employees

In-house, good knowledge of SAN architecture is required. All zones activity needs to be done by yourselves.

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Anjal Dave - PeerSpot reviewer
GM-IT at BSE

We have an on-site team. One or two people are required for implementation and deployment.

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AT
Director of Technology Services at a educational organization with 201-500 employees

We had help from an HPE solution provider.

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MD
Technical Account Manager at a tech services company with 201-500 employees

Most of the installation is done by the HPE because at the time of the installation there were not any engineers trained. We had approximately two engineers that were new to the product and we did the installation with the help of the HPE engineers remotely.

We have three engineers doing the maintenance of the solution.

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LA
System Engineer at GEBE

We used HPE support, who are special for implementation and installation. When we order a product, we have good support from them. They come and install it for us. Then, we pay for the support after that. We use external support too.

I can't complain about the support. Usually, they send somebody over because we are in the Caribbean. When we install a new product, they have to send a person over, and they are with us a week sorting the system. The fact that we're doing it together is always a very nice experience, because it is hands-on. I find it really good. I'd give them a 10 out of 10 for that. For the last, I will say six to 10 years, we have had three different engineers from HPE, and they were all awesome.

We used to get somebody from Houston, but now, they switched us to somebody from Barbados.

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EH
Principal Engineer at a comms service provider with 1,001-5,000 employees

I was the one who did all the PoCs. I set up everything and tried to automate everything I could.

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VK
GM at SAIL Bokaro Steel Plant

HPE installed it for us and we did not hire a third-party consultant to assist with it.

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TS
Head of IT Department at Sonepar

One of the HPE partners deployed this solution for us.

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BE
Enterprise Architect at Blessing Hospital School of Medical Laboratory Technology

HPE assisted us with the initial setup, but they did not tell us about all these other things which needed to be done.

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it_user470361 - PeerSpot reviewer
IT Director of Technology at Resorts World Las Vegas

I had HPE do it.

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it_user194907 - PeerSpot reviewer
Infrastructure Team Lead at a energy/utilities company with 501-1,000 employees

We implemented through a vendor for the production site, PKA Technologies, and using what we learned, we have implemented the DR site in-house.

They are very helpful, and even after the implementation they have provided support for troubleshooting on the network issue.

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DB
IT Architect at a wholesaler/distributor with 10,001+ employees

We used a consultant to assist with our deployment.

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JN
ICT Country Manager at a transportation company with 10,001+ employees

We used Compucare for the deployment, which was rocky at the start. Now, it's very stable.

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JI
Engineering Manager at Leidos Holdings Inc.

We deployed it ourselves, although we had HPE come in and give us some guidance and then they were available by phone. We worked together but it was pretty easy to do. The HPE consultants have been great. Whenever we've needed assistance, they've been available and able to provide us with the assistance that we need.

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RS
Director at HCL Technologies

We do the system integration for our customers.

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JH
Supervisor Infrastructure at Blessing Health System

We ran into some struggles when we were trying to implement it. We have two production data centers running Active-Active. Our arrays did not like talking, reading, and writing to each other. Therefore, they were causing some hiccups, but after several phone calls and meetings with HPE reps, and some additional storage, we were able to get it working exactly where we needed it to.

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Roshan Dias - PeerSpot reviewer
Head of Engineering at Informatics (Private) Limited

A single server takes an hour to be deployed.

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KB
Team Leader Presales at a comms service provider with 51-200 employees

It is my understanding that we had an external company configure the storage. It is not so straightforward, as far as I remember.

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EE
IT Coordinator at HMY

HPE does the installation themselves. They were on time and fast.

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CC
Director IT at a insurance company with 201-500 employees

We used a reseller and our experience with them was good.

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AM
IT Manager at a energy/utilities company

We used Logicalis for the deployment. Our experience with them is wonderful. We appreciate them being our partners and implementing all of our solutions.

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SL
Manager, Data Center at a non-profit with 501-1,000 employees

We had HPE support help us. 

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AH
System Administrator at a financial services firm with 51-200 employees

The HPE partner team helped us with deployment. 

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TZ
IT Infrastructure Manager at a university with 1,001-5,000 employees

We had a reseller helping us implement it, then we took over. The experience with our Czech reseller was great. 

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DN
Solutions Architect at a manufacturing company with 1,001-5,000 employees

I installed 3PAR on the server, and it was not hard to do. 

HPE called us up and said, "Here are the things that you can do with this." I replied, "I already went through all of that." They said, "Okay."

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it_user500049 - PeerSpot reviewer
Systems Architect with 10,001+ employees

We used our support field engineer. They helped us on the setup. For us, it was not a big deal because of that.

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it_user230487 - PeerSpot reviewer
System Administrator at ProCredit Bank

We set up everything hand in hand. The HP team worked really perfectly, giving attention to every single detail. Also they were answering the questions we had at when we set it up.

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SR
Sr. Manager - IT Systems at a transportation company with 501-1,000 employees

We had support from HPE directly. They assisted us in the implementation. 

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it_user229380 - PeerSpot reviewer
Senior Engineer at a tech consulting company with 51-200 employees

We did it mainly in-house, but HP brought in a partner for the rack, stack and cabling. I then did the implementation with limited guidance from HP engineers.

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it_user225402 - PeerSpot reviewer
Server and Storage Practice Lead at a tech services company with 51-200 employees

Both installations were carried out by myself.

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it_user183474 - PeerSpot reviewer
Senior System Engineer with 1,001-5,000 employees

Vendor team. I would rate them 8/10; An HP technical expert was needed for some configuration add-ons.

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AL
Server Analyst at a educational organization with 51-200 employees

We bought through a reseller called PC Corp in Alberta, Canada. PC Corp was very good.

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EJ
HP-UX System Admin at L3 Technologies Inc

We are actually a federal customer, so we get the HPE Federal direct team helping us. Our experience was good, except for that one problem with the first array.

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SA
Systems Engineer at a leisure / travel company with 10,001+ employees

We did it all on our own.

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FM
Presales Engineer at a tech services company with 51-200 employees

The HPE partner installed this solution for us.

We have an IT member in our organization to maintain it, but we have a support contract with a center that is a supporter of HPE. They provide us with support and services. This is not only for storage but for everything that is included.

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CS
Systems Engineer at a healthcare company with 1,001-5,000 employees

We used HPE technical services for the deployment. They sent another company, Unisys, who was great. They did it all. I didn't have to lift a finger, which makes me happy

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RG
Coordinator at a wholesaler/distributor with 10,001+ employees

We used a consultant for the deployment. Our experience with them was great.

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it_user334911 - PeerSpot reviewer
Sr. Unix Administrator at a energy/utilities company with 1,001-5,000 employees

HP services did the initial installation and base configuration of each of the storage arrays, and took one day for each array.

We use a reseller to purchase the 3PAR equipment, and we utilize HP professional services for installation and initial set-up.

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PS
IT Infrastructure and Operational Lead at a consumer goods company with 201-500 employees

Our equipment is managed by a holding company. I request the load and capacity, and they configure it for me.

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GP
IT Manager at a tech vendor with 201-500 employees

We used an integrator. The guys are great, responsible. They did what they were supposed to do. They worked with HPE regarding the sizing of the storage solution, and it seems like someone there didn't do his job correctly. I don't know if it was HPE or the partner. But eventually, we had a problem.

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DS
Infrastructure Analysts at a financial services firm with 1,001-5,000 employees

We mostly deployed it ourselves. We also had help from HPE, because we purchased directly from them. Our experience with HPE was great. This is the case when they give you how to get everything going, but it would be nice if they could go a little deeper sometimes. That is always the case: To get the value-add, you have to pay for those services.

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MM
Assistance Administrator with 11-50 employees

We used a reseller for the deployment.

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it_user330981 - PeerSpot reviewer
Storage Team Lead at a tech services company with 501-1,000 employees

We engage HPs installation teams. My advice would be to make sure that future expansion plans are thoroughly discussed at the first installation to make sure that the array is as future proof as possible.

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EE
Senior project specialist at a security firm with 201-500 employees

We have a technical team of approximately 20 engineers and administrators that supports HPE 3PAR StoreServ. 

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JS
Infrastructure Engineer at a financial services firm with 501-1,000 employees

We had a partner that came in and helped us architect the whole thing, but one other guy and I worked through that whole implementation of it.

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it_user784104 - PeerSpot reviewer
Senior Systems Analyst

HPE helped us with the configuration, so it took us approximately one week to set up. 

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it_user289656 - PeerSpot reviewer
Systems Engineer at a financial services firm with 501-1,000 employees

It was implemented through a vendor team, originally out-sourced by HP, then followed up by HP in-house technicians.

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it_user231912 - PeerSpot reviewer
Senior System Administrator at a financial services firm with 501-1,000 employees

HP technicians did the initial deployment and I did the initial configuration. Even without any training I was able to the update firmware to v3.1.3, perform the software configuration, configure the ILO and service processor.

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it_user229374 - PeerSpot reviewer
Network Systems & Security Admin at a legal firm with 501-1,000 employees

We were guided through this process by Sayers Consulting. They were outstanding, especially Bill Tohtz and Dean Flatland.

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it_user367782 - PeerSpot reviewer
Director of ICT at a government with 501-1,000 employees

We implemented it in-house.

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it_user193209 - PeerSpot reviewer
IT-Consultant with 1,001-5,000 employees

Implementing 3PAR StoreServ for clients as a vendor, we have the highest level of expertise, but it would be naive to rate my own level of expertise without any of my clients' inputs. However, I’ve been working with implementation, upgrade and maintaining 3PAR systems for two years with certifications and continuous information regarding anything that happens within the 3PAR storage.

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it_user229389 - PeerSpot reviewer
Solution Architect with 51-200 employees

We used a vendor team who were knowledgeable of the product.

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it_user188622 - PeerSpot reviewer
Technical Manager / Administrator at a tech services company with 51-200 employees

I did the implementation myself.

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it_user187794 - PeerSpot reviewer
Director, Midwest Cloud Consulting at a tech services company with 51-200 employees

Well, I am "that vendor team", but I am also a user as well. So, if I am allowed to rate my experience - 25 years of IT, nearly 15 years of storage - we can do pretty well!!

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Luciano Batalha - PeerSpot reviewer
Systems Engineer at EVONICEVONIC

The deployment and maintenance are done in-house.

We are always using the latest version because I upgrade every year.

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TC
Computer Systems Administrator at a sports company with 501-1,000 employees

We used a partner for the deployment, and our experience with them was good.

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it_user784056 - PeerSpot reviewer
IT Manager

I have sold at least 10 to 15 storages. But I have only had one incident, out of these 10 to 15 where HPE could not install fast enough. Not bad for failure rates.

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it_user784035 - PeerSpot reviewer
IT Architect

HPE helped us with the initial setup.

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it_user229383 - PeerSpot reviewer
Solutions Architect - EMC at a tech services company with 10,001+ employees

We had team from HP implement is for us and they were easily 9/10.

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GS
Data Center Operations at a tech services company with 10,001+ employees

We used a company named Logicalis. They are our partners for everything that we have. Any doubt that we have or any challenges that we face, they are our port of call. We have had a good experience with them.

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EF
Infrastructure Manager at a construction company with 1,001-5,000 employees

HPE helped us set it up and the product worked well afterwards.

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it_user370131 - PeerSpot reviewer
Head of IT Architecture at a retailer with 1,001-5,000 employees

A third-party proposed the solution to us and we bought it.

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it_user187086 - PeerSpot reviewer
Associate Infrastructure Manager at a tech services company with 10,001+ employees

The vendor team (business partner) would get a perfect 10. Their expertise showcased their commitment to brilliant customer service.

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ES
Service & Infrastructure Manager at a tech services company with 201-500 employees

Our storage team deploys the HPE 3PAR system. Sometimes, we also need some support from the local HPE support team. Its maintenance is done by a vendor.

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it_user229377 - PeerSpot reviewer
Sr. San and Storage Engineer at a tech services company with 51-200 employees

We used a vendor to implement it.

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it_user203880 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees

We implemented it ourselves.

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CB
Assistant Manager of Infrastructure at a financial services firm with 501-1,000 employees

We used an integrator, HPE Enterprise Support. Our experience with them was very good.

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it_user331356 - PeerSpot reviewer
System Administrator at a educational organization with 51-200 employees

We used a vendor team.

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it_user229386 - PeerSpot reviewer
Network Administrator at a healthcare company with 501-1,000 employees

We a had a team from HP help with the installation and they were great.

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it_user225660 - PeerSpot reviewer
Systems Integrator - VMWare, Cisco, EMC & HP. with 501-1,000 employees

We implemented it in-house.

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AA
Technical Presales Consultant at a tech services company with 201-500 employees

We used three engineers from HPE to do the implementation and it took two days.

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Buyer's Guide
All-Flash Storage
March 2024
Find out what your peers are saying about Hewlett Packard Enterprise, Dell Technologies, NetApp and others in All-Flash Storage. Updated: March 2024.
765,234 professionals have used our research since 2012.