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HPE 3PAR StoreServ OverviewUNIXBusinessApplication

HPE 3PAR StoreServ is the #1 ranked solution in our list of top NAS tools. It is most often compared to HPE Primera: HPE 3PAR StoreServ vs HPE Primera

What is HPE 3PAR StoreServ?

HP 3PAR all-flash storage accelerates business agility by boosting application performance with over 900,000 IOPS at less than 0.7 ms latency. And it does this while delivering all the enterprise-class, Tier-1 features and functionality you expect from the storage platform that powers three of the world’s four largest managed service providers.

HPE 3PAR StoreServ is also known as HPE 3PAR Flash Storage, InServ, Storeserv, 3PAR Flash Storage, HP Enterprise Storage, 3PAR Flash Array, HP 3PAR Flash Storage .

HPE 3PAR StoreServ Buyer's Guide

Download the HPE 3PAR StoreServ Buyer's Guide including reviews and more. Updated: October 2021

HPE 3PAR StoreServ Customers

Just Energy, Latisys, team AG, DreamWorks, BlueShore Financial, Erasmus MC

HPE 3PAR StoreServ Video

Archived HPE 3PAR StoreServ Reviews (more than two years old)

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Payman Maher
Storage Specialist at Informatics Services Corporation
Real User
Top 20
Low latency and high performance for my VVoL

Pros and Cons

  • "The most valuable feature of this solution is the native full mesh (multi-pathing)."
  • "I would like to have support for On-The-fly reallocation Data when using VVoL."

What is our primary use case?

I use this product in VMware Shared Storage. I work with VVoL, but I have a problem that is related to the update.

How has it helped my organization?

This solution has provided me with very low latency and high performance.

What is most valuable?

The most valuable feature of this solution is the native full mesh (multi-pathing).

What needs improvement?

I would like to have support for On-The-fly reallocation Data when using VVoL.For further explanation I must say When using vvol , you can have 3 tier in Storage .This tiers different in IO an Capacity feature.Usually tier 0 can support maximum IO and minimum Capacity and use SSD in this tier, Tier 1 between Tier 0 and 2 for Support IO and Capacity This layer is known as FC (Fast Class) nad Finally in tier 2 you Have only capacity and usually used NL disk for capacity .from that side in vmware Cluster equivalent this tier have a concept called Gold,Silver,Bronze that define in Storage Policy.You may want to first move a virtual machine to the silver group with disks; and then move it to another group, such as gold or bronze.This feature is based on the feature that the storage device provides and This feature is not yet available on the storage device, according to the documentation of HPE company will be presented in an update called T05 

For how long have I used the solution?

I have been using this solution for two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeymanMassoudnia
CEO at Jadeh Abrisham Rayaneh
Real User
Doesn't require purchasing more licenses to get all of the features you need

Pros and Cons

  • "Any action we want to do with a Dell EMC product needs a license. But with 3PAR's converged solution, at least there is no need to purchase more licenses to get the all the features that we need. We can get basic and mid-range features without licenses."
  • "Technical support for both 3PAR and Dell EMC in my country, Iran, is very difficult because we are under sanctions."
  • "I give it an eight because of the support, that I can't get support in my country. This is the worst part. Support cannot be sold until we are out of the sanctions."

What do I think about the stability of the solution?

The solution is very stable. HPE is always stable.

What do I think about the scalability of the solution?

The scalability has always been great because of one idea from HPE: no need for us to pay from the beginning for the full machine. We can purchase based on the budget of our company. This makes it scalable. It's great.

How are customer service and technical support?

Technical support for both 3PAR and Dell EMC in my country, Iran, is very difficult because we are under sanctions. We can get it through other countries.

How was the initial setup?

The initial setup was straightforward. 

Which other solutions did I evaluate?

Any action we want to do with a Dell EMC product needs a license. But with 3PAR's converged solution, at least there is no need to purchase more licenses to get all the features that we need. We can get basic and mid-range features without licenses. But for simple activities with Dell EMC, we need a license. Also, HPE is simpler than Dell EMC for the end-user.

What other advice do I have?

I would recommend this product for sure.

At a minimum, I would rate this product at eight out of ten. I give it an eight because of the support, that I can't get support in my country. This is the worst part. Support cannot be sold until we are out of the sanctions. It's not anything to do with HPE, it's political issues.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
540,884 professionals have used our research since 2012.
WayneCross
Director IT at Borden Ladner
Real User
Easy to maintain storage array and enables us to scale faster and get our applications out in much less time

Pros and Cons

  • "We have been able to scale faster and get our applications out in much less time. We don't need to worry about the platform's ability to manage the workload, so we are pretty happy."
  • "I think cloud integration would probably be the biggest part, because that's where everyone is going and the seamless integration between on-premise and cloud is an important part of any IT strategy today."

What is our primary use case?

We use 3PAR as our primary storage array.

How has it helped my organization?

We have been able to scale faster and get our applications out in much less time. We don't need to worry about the platform's ability to manage the workload, so we are pretty happy.

Our VMware platform sits on 3PAR. We also have databases, ERP applications, and websites running on it. 

All-Flash also positions our organization for growth. It certainly has its place. We don't use All-Flash because the performance of the existing arrays knows the job, but I certainly see where if we are doing data-intensive operations it could assist us.

We deployed InfoSight predictive analytics not too long ago. It improved our management of VMs. We are now able to see a lot more using InfoSight and we have a pretty good idea of exactly what's going on in our storage array.

The storage array absolutely increases performance. Compared with what we had before 3PAR, this has certainly done its job.

The solution has also helped us reduce time to deployment, I would say by at least 30%. It's easier for us to deploy. We get our servers up and running quickly and that way we support our environment faster so we can be more agile.

It has also significantly improved throughput, so we don't need to worry about performance for any of our platforms.

What is most valuable?

The ease of maintenance is what is most valuable for us. We don't need to worry about upgrading the platform. HPE takes care of it for us.

Deduplication functionality is pretty good. We have had it for quite a few years. We are pretty impressed with their capabilities and we've never really had a problem.

What needs improvement?

As it is, it does its job very well, so it's very difficult for me to say what we should be looking for in the next platform. I think cloud integration would probably be the biggest part because that's where everyone is going and the seamless integration between on-premise and cloud is an important part of any IT strategy today.

What do I think about the stability of the solution?

It's very stable.

Also, the solution's availability is remarkable. We have never had a breakdown over a storage array.

What do I think about the scalability of the solution?

It's very scalable as well. We never had a problem where that is concerned.

How are customer service and technical support?

They are pretty good at what they do. Those guys fix whatever the problem is. We just kind of plug it in and leave. We don't look back at it again.

Which solution did I use previously and why did I switch?

We previously used HPE. We had to upgrade because our previous platform was end of life.

How was the initial setup?

The initial setup was pretty straightforward. The guys knew what they're doing and I have a technical team to assist as well.

What about the implementation team?

HPE did the deployment for us. Their onboarding process is pretty good.

What was our ROI?

We have absolutely seen a return on our investment. I don't have numbers offhand, but the organization has certainly grown significantly as a result of the kind of platform that we have deployed.

Which other solutions did I evaluate?

All of the tier one vendors were on there: Dell EMC, etc. From a perspective of price point, performance, and integrity, we felt that HPE gave us the best value.

What other advice do I have?

It's not necessarily about the price. The price is certainly an important factor, but what the solution does and how it supports you is even more important than price.

Our biggest lesson was that we need to do our homework and make sure that we're going with a vendor that can support us in the long term.

I would probably rate this as eight and a half out of ten. It does what it's supposed to and does that very well, even if there are areas to improve on. More integration with cloud would be great. But what it does, it does very well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cindy Cecutti
Director IT at a insurance company with 201-500 employees
Real User
A reliable solution for increased performance and redundancy

Pros and Cons

  • "The InfoSight feature helps us with troubleshooting problems in our environment."
  • "This solution is becoming dated."

What is our primary use case?

Our primary use for this solution is data storage.

How has it helped my organization?

The increased throughput has allowed us to scale and maintain performance, or even have better performance.

In terms of the mission-critical applications that we run on this solution, our application is benefit adjudication.

What is most valuable?

The most valuable feature of this solution is its reliability.

The deduplication functionality is good, and the solution is fully redundant.

The InfoSight feature helps us with troubleshooting problems in our environment.

What needs improvement?

This solution is becoming dated.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

Technical support for this solution is very good.

Which solution did I use previously and why did I switch?

This product is an improvement over what we had before. Our old solution, which was an HP Blade Server, was four years old. We wanted to switch to newer technology.

How was the initial setup?

I was not part of the initial setup.

What about the implementation team?

We used a reseller and our experience with them was good.

What was our ROI?

We have not seen ROI with this solution.

What's my experience with pricing, setup cost, and licensing?

This licensing fees for this solution are merged with all of our HP annual costs, which in total are a couple hundred thousand dollars.

Which other solutions did I evaluate?

HP is the only company that we've ever dealt with, so we did not evaluate options by other vendors.

What other advice do I have?

Using this solution has increased our system performance. We will continue to use HP products in the future, and this is a solution that is worth investing in.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AD
Director of North America at a sports company with 1,001-5,000 employees
Real User
Moving past traditional hard drives has improved performance and increased productivity

Pros and Cons

  • "We can do more, faster, whether it's spinning up more virtual machines or handling large amounts of data."
  • "We had a minor error when we were configuring this system, which initially detracted from its overall stability."

What is our primary use case?

We use this solution internally for our test environments.

How has it helped my organization?

This solution handles everything to do with our business. If it’s down then we can’t deliver to our customers. We can do more, faster, whether it's spinning up more virtual machines or handling large amounts of data.

The All-Flash has positioned us for growth because we can do more. Going past traditional hard drives has really been fantastic for us. Our performance has increased by anywhere from fifty to one hundred percent. Moreover, our deployment time has been reduced by about fifty percent.

For us, the increase in throughput translates to an increase in productivity.

What is most valuable?

The most valuable feature of this solution is its security.

The deduplication functionality is fantastic.

What needs improvement?

We had a minor error when we were configuring this system, which initially detracted from its overall stability.

What do I think about the stability of the solution?

We had some minor issues at first, although it was mostly due to configuration. Since those were ironed out it's been very smooth.

What do I think about the scalability of the solution?

The scalability of this solution is excellent.

How are customer service and technical support?

Technical support for this solution has been great.

Which solution did I use previously and why did I switch?

Prior to implementing this solution we were using one by Dell. We were not meeting our commitments to customers because it was not meeting our performance requirements.

We had a lot of legacy hardware in our environment, and the step into the future by implementing this solution has been fantastic.

How was the initial setup?

The initial setup was a little complex. It was our first time setting it up but now as we're doing another iteration it is much smoother.

What about the implementation team?

We used a consultant to assist with our deployment and it was a good experience.

What was our ROI?

We get about twenty percent more productivity out of our people because we use this solution.

What's my experience with pricing, setup cost, and licensing?

We do not have any licensing fees.

Which other solutions did I evaluate?

We only considered solutions by HPE because we have a partnership between our companies and they are our number one pick.

What other advice do I have?

This product has met our expectations. Once we got past the minor configuration issues, it's been smooth sailing, so I'm very happy with it. It is important to understand the terminology upfront because it helps prepare to do the actual implementation.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
DB
IT Architect at a wholesaler/distributor with 10,001+ employees
Real User
Increased performance and availability of our servers

Pros and Cons

  • "The availability of the server has given us increased stability in our environment."
  • "This solution should be easier to use."

What is our primary use case?

This solution provides flash storage for our servers. Our environment contains Linux operating systems, VMware, and some web servers.

How has it helped my organization?

The availability of the server has given us increased stability in our environment.

The mission-critical apps and processes that we use are our Oracle database, VMware, and some web services.

The All-flash positions us for growth because of its better performance, which means that our applications are faster.

This solution has improved throughput. It has helped when we deploy non-production servers.

What is most valuable?

This solution has great availability that works for us.

What needs improvement?

This solution should be easier to use.

What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

We have not yet tried to scale this solution.

How are customer service and technical support?

I think that technical support is good. We have only had one report.

Which solution did I use previously and why did I switch?

We implemented this solution when it was time to renew the servers. Prior to this, we used HP EVA, but it had reached end-of-life.

How was the initial setup?

Although I don't recall the details of the initial setup, I think that it was a little complex. The people that normally work with storage had to ask for help.

What about the implementation team?

We used a consultant to assist with our deployment.

Which other solutions did I evaluate?

The vendors that we evaluated were HPE and IBM.

What other advice do I have?

The All-flash has better performance, which means that our applications are faster. Our performance has increased by twenty to thirty percent.

The biggest lesson that I learned from this solution is to try something before you reject it.

My advice for anybody considering this solution is to test all of the functions that the vendor tells you about. It is important to see how it works in order to see whether it suits your business.

This is a good solution, but it is not perfect.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Gustavo Galicia
Architect at GTE 24/7
Real User
Provides our clients with high performance and reduced storage through dedupe and compression

Pros and Cons

  • "Provides High-Availability, security, and high performance"
  • "I would like to see improvement in the product's scalability. As a partner, I had serious problems because of the competition from Dell EMC and Pure."

What is our primary use case?

As a partner, we use it to run databases and for virtualization. Another use case is the cloud.

How has it helped my organization?

All-flash provides optimization through deduplication and compression and provides high performance for both databases and virtualization. It has increased IOPS by 200 percent. In addition, it has reduced deployment time by ten percent.

One of our customers, using SAP, had 16 terabytes of data. When we implemented this solution for them, their storage was reduced to two terabytes.

What is most valuable?

  • High-Availability 
  • Security
  • High performance

What needs improvement?

I would like to see improvement in the product's scalability. As a partner, I had serious problems because of the competition from Dell EMC and Pure. It's definitely problematic. It needs to scale out better.

What do I think about the stability of the solution?

It's stable and uses Call-Home. Support is 24/7.

What do I think about the scalability of the solution?

The 3PAR solution has a problem with scalability.

How are customer service and technical support?

Technical support is excellent. It's predictive. If my customer has a problem, they inform the customer of the problem and send any necessary parts. They also email the customer to let them know when they need updates.

How was the initial setup?

The initial setup is easy.

What was our ROI?

We see ROI after six to eight months, by using all the capacities of all-flash, including deduplication and compression.

What other advice do I have?

3PAR provides high performance and HPE's service is good.

In terms of HPE GreenLake, we have just introduced this service to our client. We expect it will help with our client's capacity management efforts, but for now we have just presented and explained the service.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
CB
Assistant Manager of Infrastructure at a financial services firm with 501-1,000 employees
Real User
Helps our core applications run very fast

Pros and Cons

  • "They provide very good support for our mission-critical processes."
  • "We would also like to see improvements to the ease of administration of 3PAR."

What is our primary use case?

We use it for mission-critical apps and database. It runs our core banking applications.

How has it helped my organization?

It helps our core applications run very fast. It has increased overall performance by about 60 percent. There is one process which has gone from taking seven hours to taking one hour. It's a key for storage in our organization.

What is most valuable?

They provide very good support for our mission-critical processes. It's also very solid and reliable in our environment.

What needs improvement?

We would like to see full virtual. We would also like to see improvements to the ease of administration of 3PAR.

What do I think about the stability of the solution?

The hardware stability is very good.

What do I think about the scalability of the solution?

It's very scalable. For our organization, it's very scalable and at low cost.

How are customer service and technical support?

Overall, technical support depends, but mission-critical support is a nine out of ten.

Which solution did I use previously and why did I switch?

We needed the capacity and faster processing.

How was the initial setup?

The initial setup was very easy. It went very quickly.

What about the implementation team?

We used an integrator, HPE Enterprise Support. Our experience with them was very good.

Which other solutions did I evaluate?

HPE is the preferred solution for our company.

What other advice do I have?

I would recommend 3PAR, especially in the financial industry where data is mission-critical. It's very good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
CS
Systems Engineer at a healthcare company with 1,001-5,000 employees
Real User
If it needs an update, I can do it in the middle of the day with nobody being the wiser

Pros and Cons

  • "If you can handle the IOPS, throughput is a natural byproduct. Usually, IOPS is where you are capped. HPE has done a great job in making sure that our IOP-intensive EMRs stay up and running. We have really good performance on them."
  • "It runs. I don't have a problem with it. If it needs an update, I can do it in the middle of the day with nobody being the wiser. It is phenomenal in that respect. As a hospital, I get two hours every quarter to reboot things, so it is imperative that nothing goes down."
  • "We do not use Memory-Driven Flash in the old 3PAR. Perhaps we will use it in the new 3PAR. That is part of the reason why we are upgrading."

What is our primary use case?

It is our main storage solution for our entire VMware environment.

Everything run on the solution is core: MEDITECH, all the EMRs, and back-ends support services.

We use a combination of flash and spinning disk. For some of our less critical functions, since we run everything on the 3PAR, there is no reason to spend the extra money on flash to run the stuff that is not super mission-critical.

How has it helped my organization?

It allows us to grow. We added almost 110TB last year alone. Not a lot of product let you throw that in, resulting in the performance that we have been seeing.

It has definitely reduced our time to deployment. We can call up, and say, "I need 110TB," and they configure it so my IOPS stay consistent across 3PAR, Then, I don't actually have to worry about the IOPS. HPE takes care of that for me. I need the space, and they take care of the rest. They install it, and I just provision it, which is nice.

If you can handle the IOPS, throughput is a natural byproduct. Usually, IOPS is where you are capped. HPE has done a great job in making sure that our IOP-intensive EMRs stay up and running. We have really good performance on them.

We run approximately half a billion IOPS every six months. This 3PAR seems to handle it just fine.

What is most valuable?

Expandability and performance are its most valuable features.

What needs improvement?

We do not use Memory-Driven Flash in the old 3PAR. Perhaps we will use it in the new 3PAR. That is part of the reason why we are upgrading.

We aren't using HPE GreenLake Flex Capacity yet. We are looking into it. The old 3PAR didn't support it, but the new 3PAR does.

What do I think about the stability of the solution?

It is extremely stable. I'm able to do everything that I need to do in the middle of the day without interruption. It has been an absolute fantastic piece of hardware.

The availability is excellent. I have not had any problems with 3PAR.

It runs. I don't have a problem with it. If it needs an update, I can do it in the middle of the day with nobody being the wiser. It is phenomenal in that respect. As a hospital, I get two hours every quarter to reboot things, so it is imperative that nothing goes down.

What do I think about the scalability of the solution?

The scalability is phenomenal.

How are customer service and technical support?

The technical support is excellent. They do everything.

Which solution did I use previously and why did I switch?

My old 3PAR is end of life, so it is time to switch.

How was the initial setup?

I haven't done the initial setup yet, and I haven't gone through the initial setup on the new one.

What about the implementation team?

We used HPE technical services for the deployment. They sent another company, Unisys, who was great. They did it all. I didn't have to lift a finger, which makes me happy

What's my experience with pricing, setup cost, and licensing?

I would like it to be cheaper.

Which other solutions did I evaluate?

We are an HPE shop. Everything that we have is HPE, so we just stuck with them. We have never been upset with HPE. They have been phenomenal, in my opinion.

What other advice do I have?

Check out HPE. They are well worth it.

It pretty much checks all the boxes that I have concerns about moving forward. This version will do dedupe better. We will start to use some of the data classifications where it tiers the storage for us. Of all the bubbles that I care about, it checks them all.

We don't use dedupe on our old 3PAR. We're hoping to use it on the new one.

We don't use InfoSight at the moment. It's something we're looking into, though.

I'm very happy with it. It has performed as I expected.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Leonardo Amarello
System Engineer at NV GEBE
Real User
My administrators don't need to spend a lot of time on maintaining or troubleshooting issues

Pros and Cons

  • "It is easy to use and understand. It is also very stable."
  • "I would like the documentation easy to find. There is a lot of documentation, but sometimes it is hard to find. You have to do a lot of searching to find it."

What is our primary use case?

Primarily, we use it for SAP storage. At this moment, we are running an ERP system on it. 

SAP is our mission-critical app.

How has it helped my organization?

All-flash is positioning our company for growth. We need to improve our systems with better hardware and systems. That will happen in the next three to six months.

What is most valuable?

It is easy to use and understand. It is also very stable.

What needs improvement?

I would like the documentation easy to find. There is a lot of documentation, but sometimes it is hard to find. You have to do a lot of searching to find it.

Before you could go on the HPE website, and download every driver that you wanted. Now, you need to have a service contract, or something else, to be able to get the drivers. Sometimes, you just need a simple driver, because your machine needs to restart and reinstall. If the machine is not under warranty anymore, it's hard to get the driver. That is a setback when compared to other solutions.

We are in the Caribbean, but we are Sint Maarten. Sint Maarten is French and Dutch. We are on the Dutch side. We speak Dutch and English, but because we are in the Caribbean, the way the system is set up with HPE in Latin America, a lot of times when we contact support, we get a Spanish-speaking people instead of an English-speaking people. I find that is a problem. When we are dealing with support to send somebody over, for example, we make sure to always put the emphasis on, "Make sure you send somebody who is English-speaking to us."

What do I think about the stability of the solution?

The product is really stable. The main thing is the solution is easy to use, and my administrators don't spend a lot of time on maintaining or troubleshooting issues because of it.

We never have a problem. The system runs. One of the main things is that we are in the Caribbean. The amount of power outages that we have compared to the US is more than 60 percent higher. The 3PAR can handle that. A lot of systems, when power goes out and it come back, they just don't work. We never had that. The 3PAR was one thing that always used to backup. I had problem with other servers, but not with the 3PAR.

What do I think about the scalability of the solution?

It is very scalable and simple. The moment that you understand the product, it is straightforward to use. That is one of the most important things when it comes to our administrators. They don't like complex things.

How are customer service and technical support?

Because we are in the Caribbean, sometimes our waiting time for a problem is a bit longer than when you are in United States.

Which solution did I use previously and why did I switch?

For the solution that we were looking at an ERP system, and what we need to do with it, 3PAR was one of the best. On top of that, the company used to use another product called, LeftHand. After LeftHand, we moved over to 3PAR. When I saw the performance from LeftHand compared to 3PAR, it was a very good improvement and the way to go.

Speed is what we are all looking for right now. Before, people could wait for data, but now, the moment they wait five minutes, and are not typing, that's the minute they say the system is down. In the past, we used to have a different way of storing data. Since we moved over to the 3PAR, where we have two different sizes, the replication and accessibility are much faster.

How was the initial setup?

The initial setup is straightforward. The moment that you are ordering a product, you pay for your support. When they come, there is communication going on between you and them. They check what is available for you. They send a person over, and that's it. After that, once the engineer has left, you have a working product.

What about the implementation team?

We used HPE support, who are special for implementation and installation. When we order a product, we have good support from them. They come and install it for us. Then, we pay for the support after that. We use external support too.

I can't complain about the support. Usually, they send somebody over because we are in the Caribbean. When we install a new product, they have to send a person over, and they are with us a week sorting the system. The fact that we're doing it together is always a very nice experience, because it is hands-on. I find it really good. I'd give them a 10 out of 10 for that. For the last, I will say six to 10 years, we have had three different engineers from HPE, and they were all awesome.

We used to get somebody from Houston, but now, they switched us to somebody from Barbados.

What was our ROI?

We have seen ROI. We have less of maintenance. Our administration has been cut down by a lot. The people who used to administrate other databases are not buy improving the system. 

3PAR has increased our performance by at least 40 percent.

The solution has reduced our time to deployment by at least 60 percent, because there is less maintenance and time to spend on the storage.

What's my experience with pricing, setup cost, and licensing?

Our licensing cost are $32,000 annually.

Which other solutions did I evaluate?

We are a fully HPE shop since 2000. Since then, we never really went over to a different vendor. We were approached by Dell EMC back then. They wanted to change up our whole server room and data center with their product. However, we are happy with HPE.

What other advice do I have?

I don't really know the other products out there, but I love this product.

We are not running SSDs drive yet. When we move to SSDs, I think it will be much faster.

We are not yet using the HPE GreenLake Flex Capacity offering.

Biggest lesson learnt: if you have a good product, you have less maintenance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
CC
Senior Consultant at Computacenter
Consultant
Improved performance and availability to better handle our mixed and unpredictable workloads

Pros and Cons

  • "This solution has allowed for massive performance acceleration of all workloads and massively increased availability (with peer persistence/transparent failover feature)."
  • "The Unified Multiprotocol Access to the storage array needs to be improved."

What is our primary use case?

We use this solution for mixed, unpredicted workloads.

How has it helped my organization?

This solution has allowed for massive performance acceleration of all workloads and massively increased availability (with peer persistence/transparent failover feature).

What is most valuable?

The most valuable features are:

  • Peer Persistence, where storage failover is transparent to servers and there is no complex cluster-software integration.
  • Thin Provisioning translates to reduced efforts in management on the server-side, where calculated growth of application data and LUNs can be provisioned on the first install.

What needs improvement?

The Unified Multiprotocol Access to the storage array needs to be improved.

For how long have I used the solution?

Four years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AL
Server Analyst at a educational organization with 51-200 employees
Real User
The failover/failback keeps our mission-critical stuff running all the time

Pros and Cons

  • "We have been able to back up our data more frequently now that we have everything on flash. It responds a lot faster, so the IOPs are a lot faster."
  • "if it were easier for us to manage the product ourselves without having to get HPE to connect, because it sometimes it does take a bit to get the scheduling worked out with the HPE support. If it were simpler, then it might be easier for us to handle it ourselves."

What is our primary use case?

We use it for our file shares, our virtual hard drives, and for all of our Hyper-V clusters. It stores everything, like backups. 

We have virtualized almost all of our servers, except the ones that require high I/O, like maybe our SQL Servers. Everything else in the entire organization runs off of our 3PARs.

We actually aren't all-flash, but we do have flash drives for our hottest data which is used most often. This definitely makes everything much more efficient.

How has it helped my organization?

The 3PAR arrays replicate offsite. Everything is safe and optimized. There's automatic promoting and demoting of blocks, moving hot ones to the flash storage and the less used ones onto Nearline storage. This optimizes everything and uses the resources to their best ability.

It has increased performance since we added the flash drives. Originally, we had 2-Tier storage (the Nearline storage and SAS storage), but adding the flash storage really improved performance by maybe 30 percent.

We can cut a VM quite quickly, so we can probably stand up a workload in half an hour. So, the time to deployment is quite good.

We have been able to back up our data more frequently now that we have everything on flash. It responds a lot faster, so the IOPs are a lot faster.

What is most valuable?

The failover/failback: Just to keep our mission-critical stuff running all the time.

The solution’s deduplication functionality has helped us save a lot of space. People save their files over and over again or email them around, then everybody has a copy of the same thing. Therefore, the deduplication is very helpful.

What needs improvement?

if it were easier for us to manage the product ourselves without having to get HPE to connect, because it sometimes it does take a bit to get the scheduling worked out with the HPE support. If it were simpler, then it might be easier for us to handle it ourselves.

What do I think about the stability of the solution?

The stability is very good. We have HPE connecting in remotely to help us with any of the major firmware updates. This keeps everything running great.

It has not failed us yet, so it is very highly available and error free, so far.

What do I think about the scalability of the solution?

We could add more drive cages, so I'm sure it's quite scalable. We haven't hit our limits yet, so we haven't had to do that. However, it's supposed to be quite scalable.

How are customer service and technical support?

Technical support is very good. We bought the support package where they will connect remotely to help us with upgrades and firmware changes. So, it's very solid.

Which solution did I use previously and why did I switch?

Previously, we had all sorts of different storage arrays, e.g., the MSAs, which are also from HPE. We also had just servers with hard drives in them scattered around everywhere. Now, we have centralized everything onto the 3PAR arrays. 

How was the initial setup?

It was a little complicated to set up originally, as it takes quite a bit of rack space and we are a small organization. Once it was set up, it was well worth the effort.

What about the implementation team?

We bought through a reseller called PC Corp in Alberta, Canada. PC Corp was very good.

What other advice do I have?

I would definitely recommend it. It is a good fit for our organization, and if it works for you, that would be great too.

File Persona is now included, so we might explore doing file shares straight off of the 3PAR array.

We do not use HPE GreenLake.

Biggest lesson learnt: The initial pain is worth it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
DW
IT Manager at BouMatic LLC
Real User
The product's technical support is outstanding as I can reach someone right away

Pros and Cons

  • "In the deployment of virtual servers, I can have a new VM up and running in 15 minutes, run the patches, then done. I routinely fire up base images that I have for my servers: Server 2008 R2, 2012 R2, and 2016. I routinely fire those base images up and do all the updates, then prep them again for cloning. With 3PAR, we definitely have the performance to do that. Those images I do keep on SSD just to have that performance to deploy a new VM."
  • "Anything new can be complex. There were some things in the initial deployment that I was not happy about. One of my directives was, "However, it's configured, ensure that it can never be overprovisioned." That one key thing was overlooked. This is why I had to have a support call last year, because it actually became overprovisioned and I had to move some stuff around."

What is our primary use case?

We're currently running two 3PAR 7200 storage units in high availability. We have three workload tiers. We have Nearline, FAST class, and SSD. Our primary ERP system is an Oracle JD Edwards running on Microsoft SQL Server 2008 R2 that is all on SSD. Then, we have other workloads for our barcode. Our engineering solutions are running on FAST class, and then most of our traditional file and print, storage, and workloads are running on Nearline SATA. Also, have two 4200 LeftHand SANs in the environment. I put very low priority VMs on those two LeftHand SANs. They are minor application servers. They don't need a whole lot of performance. However, the LeftHand SANs are now seven years old. The 3PAR SANs are now five years old, and I have to replace everything in 2020, and I'm looking at HPE SimpliVity, Nimble, and potentially 3PAR as the storage architecture for that environment.

Our JD Edwards, which is our ERP system, that is critical. Also, our barcode scanning, because we do a lot of barcode scanning out in the shipping and manufacturing warehouse. Our accounting system is part of the JD Edwards too. All of that is on the SSD. We're currently evaluating whether we upgrade to JD Edwards 9.2 or if we deploy Microsoft Finance and Operations. If we go with Microsoft Finance and Operations, that'll be totally in the cloud, and I'll be able to carve a third of my storage requirements out because it will no longer be necessary to run an on-premise ERP solution.

My directive when I was hired in 2016 as a direct IT manager versus an outsourced IT manager, as I was when I started in 2014, is anything and everything I can take to the cloud goes to the cloud. If I do that, it reduces the need for all SSD on-premise, and that's actually what I'm trying to get to, because I'd rather utilize Microsoft Cloud, Azure, Office 365, and Dynamics 365. I want to utilize that cloud for my performance, whereas on-premise traditional file, print, and storage doesn't really need SSD.

How has it helped my organization?

In the deployment of virtual servers, I can have a new VM up and running in 15 minutes, run the patches, then done. I routinely fire up base images that I have for my servers: Server 2008 R2, 2012 R2, and 2016. I routinely fire those base images up and do all the updates, then prep them again for cloning. With 3PAR, we definitely have the performance to do that. Those images I do keep on SSD just to have that performance to deploy a new VM.

It has improved our throughput. We went from a 1G backbone on our LeftHand SAN, and also the IBM SAN was not redundant, but we put in a 10G backbone with 10G fiber which truly increased our performance. 

What is most valuable?

The high availability is awesome. 

The reliability: In five years, I have had one drive that has failed, which is not so much 3PAR as much as it is HPE. I have depended on HPE servers since it was Compaq servers. 

What needs improvement?

One of the things I like about the Microsoft operating systems are Microsoft's built-in backups. It's not elegant nor real pretty, but it just works for a single server or single VM. What I would really like to see from HPE is backup built-in, not snapshots nor replaying snapshots, but true block or file level backups integrated into an HPE platform program.

Today, I'm using StorageCraft, where I can have a VM recovered in 15 to 20 minutes. I run a continuous restore point on three of my primary domain controllers. I run a continuous restore point against my primary Microsoft SQL server. So, I always have that continuous, but it's taking up so much storage space that I keep running out and having to add. I need something better, as I've been doing this for a long time. Maybe having Arcserve Backup or Seagate Backup Exec more integrated into the hardware solution.

What do I think about the stability of the solution?

in the last five years, we've only had one drive failure. We have run out of space on our Nearline storage, because our Nearline storage was set up for the Remote Copy groups. I'm actually going to be working with an HPE storage architect next week to redistribute the ARC copy groups. Most of that is low tier that I'm not worried about for high availability, but for our SSD storage and FAST class storage, the high availability is there. I have a six node cluster that we are splitting to two sites on one campus. If I have any failure, everything fails over in a heartbeat, then nobody will hardly notice.

In the past, I've been comfortable running HPE servers for more than 10 years. However, I no longer find that to be cost-effective, especially as a customer, because running something that long obviously induces too much risk. Now, I'm on a three to five-year replacement cycle, and the current environment was installed five years ago. I have to get it replaced next year.

How are customer service and technical support?

3PAR technical support has been outstanding. When I ran into some issues with my Nearline drives last year, they helped out with that. Every time that I have had to update the OS or firmware, I opened up a case with 3PAR support, and I get somebody right away. Then, we schedule time and are able to do live updates with no downtime. This is huge and critical for me.

Which solution did I use previously and why did I switch?

I told the company that they needed to invest in 3PAR. They had one IBM DS 5600, a SAN that was huge, but was only eight terabytes, at the time. They were trying to go with the two LeftHand SANs to replace the IBM, but the LeftHand SANs IOPS could never succeed the IOPS from the IBM SAN. Then, the reseller that was helping them was let go and new management was brought in. That management decided to outsource IT to the company that I worked for. I was a huge HPE partner at the time.

3PAR has increased our performance over our old IBM SAN that was put in around 2009, prior to my time, which was 1G fiber and all SAS drives. The performance of the 3PAR, with its SSDs and controller nodes, was vastly superior to that older IBM. The HPE LeftHand SANs were all SAS and SATA, so the 3PAR SSD performance was just off the charts.

How was the initial setup?

Anything new can be complex. There were some things in the initial deployment that I was not happy about. One of my directives was, "However, it's configured, ensure that it can never be overprovisioned." That one key thing was overlooked.

This is why I had to have a support call last year, because it actually became overprovisioned and I had to move some stuff around. We're still sort of in that with the Nearline storage, and that's why I'm having another architect work with me next week, so we can redo some things. I've had to move a lot of what was on the Nearline storage over to the LeftHand SANs. If I hadn't had those LeftHand SANs just sitting there with 20 terabytes, I would've been in serious trouble. That was my one point with the deployment team, everybody thinks, "If you do this, you do this, and do this, you'll never get overprovisioned," but I've been doing this long enough, and going back to Compaq StorageWorks, if you're not careful on how you have Remote Copy groups, your redundancy setup, thin provision, thick provision, lazy zero, and eager zero, then you will get overprovisioned at some point. You will lock up on a SAN tighter than a drum.

What about the implementation team?

I was actually outsourced as the IT manager. Starting in February of 2014, I was selected to lead the management of all the company's nine locations in North America, Europe, and Canada, working with HPE at the time. After we selected to go definitely with 3PAR, HPE helped do the whole design, and I approved the design. It was actually deployed in August of 2014. Everything was deployed to my specifications.

What was our ROI?

We have seen ROI. 

What's my experience with pricing, setup cost, and licensing?

For the entire six node cluster and the two 7200 units plus the Brocade Fibre switches, we financed it through HPE Financial. It was $850,000. We leased that and paid it off in October of 2018.

I have to renew support in October for the existing solution. That will cost me roughly $50,000 this year, which in the grand scheme of things, $50,000 is not that much compared to paying $850,000. However, it will be the last year that I'll be able to get direct support from HPE. Therefore, product has to be replaced in 2020.

Which other solutions did I evaluate?

I worked with the team from HPE. We looked at their solutions, and selected 3PAR. We also looked at Dell EMC and Nutanix. At the time, when evaluating Dell EMC and other SAN products against 3PAR out-of-the-box, 3PAR just was vastly superior to anything else.

Working with the HPE team back in early 2014, they proposed the design. As it turns out, the SAN that we deployed in 2014 was the largest 3PAR SAN in the state of Wisconsin.

I just have a long history of HPE. I've tried Dell EMC and IBM before. IBM sold its server products to Lenovo. I always come back to HPE, especially the ProLiant brand, just because of the reliability and consistency through all the generations. You can look at a ProLiant 1000, never having seen one before, but if you know a Gen 9 or a Gen 10 today, if you could find a Proliant 1000 that was still operating, then you would know how to go in and configure it.

It is this type of consistency that keeps me with HPE. Dell EMC is all over the place. Lenovo has reliability issues.

What other advice do I have?

Look at HPE's roadmap for 3PAR, SimpliVity, and Nimble. Do your research, then pick the right one that works for you with the future that you envision.

I'm highly interested in using InfoSight going forward. One of the things that I have always tried to do is get to where I had just one dashboard for everything from managing from the desktop up to my Internet perimeter security. I want to look more at Aruba Networks and Cloud services to see how that might be able to help me integrate my WatchGuard perimeter security. I'm looking at Commvault and switching to Commvault for my backups, because eventually I just want one dashboard that shows me everything: servers, storage, switches, access points, and security perimeter points. That is the platform that can get me there.

That's one of the reasons why I'm at the conference is to check out HPE GreenLake Flex Capacity.

Biggest lesson learnt: Don't be absent during the design phase.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AM
IT Manager at a energy/utilities company
Real User
Allows our SQL databases and report servers to run at a much higher capacity

Pros and Cons

  • "The solution has helped our organization reduce time to deployment by about 60 to 70 percent, because I am able to spin up new systems within four to six hours, where it used to take me two to three days."
  • "We would like to see a bigger integration with the Nimble Storage solution, so we can take our smaller regional companies and be able to send them into our bigger data centers and have everything work seamlessly."

What is our primary use case?

The primary use case would be disaster recovery and uptime. 

The entire company and our fire pump division, for the most part, are run on this solution.

Getting rid of spinning media is our primary objective.

How has it helped my organization?

We had a major down five years ago where we actually lost our entire data center, which caused the company to go down for over 12 days. In that time, we bought and implemented a full 3PAR product to get us up and running. We were able to buy a smaller set of storage and invest in the actual technology to get our company back up and running. Then, we were able to buy a second 3PAR to allow us to set up a secondary data center and immediately replicate over to that and succeed in designing a DR strategy without having to relearn everything.

We don't use InfoSight for management. We use it to help us determine if we have our workloads in the wrong place or set up incorrectly.

My users are happier because the response time is there. We haven't really analyzed the true IOPs, or anything. We are just trying to give them a solid user experience.

The solution has improved our throughput. It has allowed our SQL databases and report servers to run at a much higher capacity. Reports which used to take the better part of a day can now run in under an hour.

What is most valuable?

  • Uptime
  • Technical support
  • Speed

The solution’s deduplication functionality does a really nice job for us in that we are able to leverage the money in a more productive way.

What needs improvement?

We would like to see a bigger integration with the Nimble Storage solution, so we can take our smaller regional companies and be able to send them into our bigger data centers and have everything work seamlessly.

The upgrade in the firmware and software need improvement.

The user interface is still a little kludgy.

What do I think about the stability of the solution?

It is very stable. We have had no downtime since putting it in.

What do I think about the scalability of the solution?

We have not found the maximum scalability yet. For what our initial purchase was, we have been able to grow over the past five years. It has not limited us in anyway with our initial investment.

How are customer service and technical support?

When I can call and talk to somebody who does not repeat back the question I am asking and we can get to working on it, whether it takes an hour, a day, or a week, I have support for the solution. That is the most important thing for me.

Which solution did I use previously and why did I switch?

We start of with the EVAs, and as the EVAs aged out, we were moving up. However, it was the EVA that failed on us and 3PAR was just the next, better solution for our scale of need.

How was the initial setup?

The initial setup was complex only that we had never seen the solution before. There were some decisions that we didn’t understand the implications of in the beginning that we were able to redesign as the years of owning it allowed us to better understand what were being offered and how we could better utilize it.

What about the implementation team?

We used Logicalis for the deployment. Our experience with them is wonderful. We appreciate them being our partners and implementing all of our solutions.

What was our ROI?

The solution has helped our organization reduce time to deployment by about 60 to 70 percent, because I am able to spin up new systems within four to six hours, where it used to take me two to three days.

What's my experience with pricing, setup cost, and licensing?

Think seriously about the very long-term: the three, four, and five-year costs of the solution. Will it still be there doing what your company needs? Do not just look at the initial capital outlay of year one.

Which other solutions did I evaluate?

We didn’t really look at anybody other than HPE because we wanted a one stop solution for a single technical support problem, and we knew from Locigalis and from our years with HPE that they would give us an enterprise class solution the first time out.

What other advice do I have?

We like it so much that we are in the process of evaluating our next three to five year roadmap. We are planning to reinvest in the next generation of the systems.

Everything can always get better, but I’ve been very happy with it. I have not been called in during the middle of the night because of it. It is the right solution for the right people.

Biggest lesson learnt: You get what you pay for.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
GP
IT Manager at a tech vendor with 201-500 employees
Real User
Provides us with simplified, centralized storage but the performance has been disappointing

Pros and Cons

  • "We know exactly the capacity that we need for the upcoming year, and it's much easier for us to enlarge the capacity and expose these disk volumes to the relevant servers."
  • "...sizing is everything. If you don't do the sizing right and you don't understand every detail of the product, how it works, you can be in a very unpleasant situation when you pay half a million dollars and you have a product that does not work as you expected."

What is our primary use case?

We use 3PAR as our centralized storage for database use, mostly. It's also data stores for our VMs. We have a few Oracle Databases running on 3PAR and we have our production VMs running on 3PAR, as well.

How has it helped my organization?

Before using centralized storage, we needed to make sure that we have enough physical disks installed in a server. Now, we know exactly the capacity that we need for the upcoming year, and it's much easier for us to enlarge the capacity and expose these disk volumes to the relevant servers. Again, in our case, it's mostly the databases.

All-flash positions our organization for growth in a way, mostly for performance, because again, we're using all-flash for the performance that it provides, and we have critical databases running on it. It's providing day-to-day functionality, the way I see it.

What is most valuable?

  • The ease of use, from one perspective
  • The centralized storage
  • The ease of copying, backing up, and moving data from one server to the other

What needs improvement?

I would like to see more visibility regarding issues - active alerting. I know that InfoSight is currently trying to do what Nimble did for its storage. If it were proactively alerting regarding maintenance or something that's going to go bust, it could be very useful for us.

What do I think about the stability of the solution?

All in all, it's a stable solution. From an availability perspective, we have it in both data centers. 

We found one huge bug when we implemented the solution, a critical bug that eventually crashed and shut down the storage, which is something that we cannot live with. But since then, a patch was provided for this issue, and over the last a year-and-a-half we haven't had any stability issues whatsoever.

What do I think about the scalability of the solution?

The scalability is problematic. We would like to scale with our current infrastructure but we can't. We need to actually buy additional components, not just add disks. We actually need to buy additional controllers and, eventually, another storage unit. So it's not good enough.

How are customer service and technical support?

The technical support is not good. Usually, when we have a problem, it takes ages until we get a response. We need to escalate several times, using HPE and the partner in Israel to make sure that we get the appropriate response. Usually, what we know or what we find out right away, is the same response that we get from support a week or two later - that something is happening. And only a month after that do we get a good solution that we can do something with.

Which solution did I use previously and why did I switch?

From a technical perspective, we understood the benefits of having centralized storage. From that point on we looked for what was supposed to be the right solution for us. Eventually, we zeroed in on the 3PAR solution and not the competition.

How was the initial setup?

The initial setup was complex. It's not a straightforward integration. There are a lot of parameters that you need to configure, and each parameter affects a lot of other things. Even though we used a partner for the implementation, after the installation in the data center we needed to rebuild everything and reconfigure everything several times. At the beginning, it wasn't good. Now we are stable so, except for the performance issue, everything is working as we expect it to work.

What about the implementation team?

We used an integrator. The guys are great, responsible. They did what they were supposed to do. They worked with HPE regarding the sizing of the storage solution, and it seems like someone there didn't do his job correctly. I don't know if it was HPE or the partner. But eventually, we had a problem.

What was our ROI?

It's a much more expensive solution than just buying local disks. On the other hand, it provides us a centralized point of management for all our storage. I can't tell you the exact ROI, but the simplicity and the centralization of the storage probably provide us with some kind of a return.

Which other solutions did I evaluate?

We looked at NetApp. We also evaluated hyperconverged solutions like Nutanix, but it was not relevant at the time. And we were approached by HPE regarding SimpliVity but it was not relevant as well, at the time.

We went with 3PAR because, at the time, we were convinced that this would provide us the solution that we need, from several KPIs that we were looking at. We were promised performance that we didn't get in the end.

What other advice do I have?

Check the performance and every technical aspect that you can, as much as you can. Don't trust anyone else telling you otherwise. Test everything yourself.

The biggest lesson I've learned from using this solution is that having centralized storage is the right way to go and that sizing is everything. If you don't do the sizing right and you don't understand every detail of the product, how it works, you can be in a very unpleasant situation when you pay half a million dollars and you have a product that does not work as you expected.

What every IT guy will tell you is that we disable the dedupe, mostly because of the hit on the performance. Regarding InfoSight predictive analytics, we tried to use it. It was not that predictive because it doesn't give as much information as we were told. We had actually turned it on and we had a few critical issues but we got no alerts from InfoSight regarding them.

It increased performance for a while, but then, as we grew, and we did not grow significantly, performance dropped down. For a few of our critical, online systems, we went back to using the physical disks and not the centralized storage.

It was supposed to improve throughput but it was not enough, not as much as we were told before we bought the product.

We have talked about using the flex-capacity offering, HPE GreenLake, but we haven't used it yet.

From our experience, I would rate low, but I don't want to rate it low because from a technical perspective, it's a stable solution, it works. I would give the product a seven out of ten, even though our experience has not been that good. A seven is fair at this point.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
JN
ICT Country Manager at a transportation company with 10,001+ employees
Real User
Positions our organization for growth by making things faster and easier

Pros and Cons

  • "The solutions has increased our performance. We went from 24,000 IOPS to around 70,000 IOPS."
  • "The initial setup was complex, due to calculating the amount of performance that we needed for the floor."

What is our primary use case?

The primary use case is production data. The mission-critical app that we run on this solution is SQL.

How has it helped my organization?

  1. Performance that it gives me.
  2. The speed of how we process data on the manufacturing floor.

What is most valuable?

  • Ease of use
  • The speed of the performance of the unit.

What needs improvement?

The solution should have better integration with legacy systems.

We would like memory-driven performance on the storage.

For how long have I used the solution?

We have had the solution for less than six months.

What do I think about the stability of the solution?

So far, the stability has been good. We have not had any outages.

What do I think about the scalability of the solution?

In theory, the scalability is supposed to be fast, but we don't know until we try.

It does position our organization for growth by making things faster and easier.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

We were previously using NetApp.

We needed a new solution because:

  1. Our old unit was very old.
  2. We had requirements from our production.

How was the initial setup?

The initial setup was complex, due to calculating the amount of performance that we needed for the floor.

What about the implementation team?

We used Compucare for the deployment, which was rocky at the start. Now, it's very stable.

What was our ROI?

We have not seen ROI yet.

The solutions has increased our performance. We went from 24,000 IOPS to around 70,000 IOPS.

The solution has improved our throughput. We have less downtime.

Which other solutions did I evaluate?

We didn't have a shortlist. We worked directly with HPE.

The reasons for switching to HPE were:

  1. The performance. 
  2. The technology that HPE uses had more integration with our servers.

What other advice do I have?

Never go with your first impression regarding 3PAR. They say that hybrid is the best thing anytime, but if you read the small print, it depends on how you use it, etc. So, we went with an all-flash for that reason. So, don't go with your first feeling. Investigate and try it out. Try to get a demo to make sure it works.

I like that the solution's availability gives me: 

  • Ease of use
  • Performance
  • Good support from HPE.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Raphael Gondim
Coordinator at a manufacturing company with 10,001+ employees
Real User
The solution has improved our throughput, which has improved our performance

What is our primary use case?

The primary use case is DR. We use it in the automation industry.

How has it helped my organization?

I has helped our organization with DR and replication of our VM environment and Oracle databases. The solution has improved our throughput, which has improved our performance.

What is most valuable?

It has improved our company's performance. It has an easy implementation and the support is awesome.

What needs improvement?

We would like to see deduplication and hybrid in the next release of the solution. The integration has room for improvement.

What do I think about the stability of the solution?

The stability is awesome.

What do I think about the scalability of the solution?

The scalability is awesome. All-flash positions our…

What is our primary use case?

The primary use case is DR. We use it in the automation industry.

How has it helped my organization?

I has helped our organization with DR and replication of our VM environment and Oracle databases.

The solution has improved our throughput, which has improved our performance.

What is most valuable?

It has improved our company's performance.

It has an easy implementation and the support is awesome.

What needs improvement?

We would like to see deduplication and hybrid in the next release of the solution.

The integration has room for improvement.

What do I think about the stability of the solution?

The stability is awesome.

What do I think about the scalability of the solution?

The scalability is awesome.

All-flash positions our organization for growth. We have more places for Oracle applications, VMware, and servers.

How are customer service and technical support?

We have had to contact technical support. We have had no problems with them. The support is great.

Which solution did I use previously and why did I switch?

We did not use another solution previously.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a consultant for the deployment. Our experience with them was great.

What was our ROI?

We have seen ROI.

The solution has increased our performance by about 40 percent.

This solution has helped our organization reduce time to deployment by 50 percent.

What other advice do I have?

The performance is great. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
DS
Infrastructure Analysts at a financial services firm with 1,001-5,000 employees
Real User
Provides the ability to have a solid state and deduplication on that solid state

Pros and Cons

  • "The deduplication functionality is great. We have seen a lot of benefits in the deduplication ratio. So, it has proven that it is a good cost savings."
  • "It is easy to manage and performs very well."
  • "HPE gives you how to get everything going, but it would be nice if they could go a little deeper sometimes. That is always the case: To get the value-add, you have to pay for those services."

What is our primary use case?

It is for the storage that we use. Our entire banking system is on it, which is mission-critical.

How has it helped my organization?

It has provided us our solution for VDIs, so it has been working very well.

Any infrastructure is an enabler that provides services for the applications that you run.

What is most valuable?

The ability to have a solid state and deduplication on that solid state.

The deduplication functionality is great. We have seen a lot of benefits in the deduplication ratio. So, it has proven that it is a good cost savings.

It is easy to manage and performs very well.

What needs improvement?

There is always the case where there are the little things that bother you, but you live with them.

There are features that we would like to deep dive into more, but that is where the consultants would come in and help.

For how long have I used the solution?

We have been using the product for 10 years.

What do I think about the stability of the solution?

We are using Synergy, so it is the next evolution of blades, which has been great. We have had no complaints, except for the problem with the Spectre vulnerability.

What do I think about the scalability of the solution?

The scalability is great, because if we need to, we can just turn on a blade and start paying for it. Also, if we want, we can shut it down, and the next month, we don't pay.

How are customer service and technical support?

The technical support is good. We haven't had any major issues where we have had to call them, as of late, so it has been fairly good. They help us when we do our upgrades, but that has been going well.

Which solution did I use previously and why did I switch?

At the time, we needed a better solution than our previous solution (Dell EMC) for storage, so we looked to HPE.

How was the initial setup?

The initial setup was pretty straightforward. We been setting up 3PARs for 10 years now. It is like second nature for us.

The straightforward setup also applies to experiences with Synergy and Flex Capacity.

What about the implementation team?

We mostly deployed it ourselves. We also had help from HPE, because we purchased directly from them. Our experience with HPE was great. This is the case when they give you how to get everything going, but it would be nice if they could go a little deeper sometimes. That is always the case: To get the value-add, you have to pay for those services.

What was our ROI?

We have seen ROI.

Which other solutions did I evaluate?

We did not look at other vendors beside HPE. We were one of the first adopters of 3PAR. We had one of the old T800s. We were early in the adoption of HP 3PAR.

Management made a decision to go with 3PAR, because HPE came and made it appealing.

What other advice do I have?

It is a great solution. There are others out there, but we have always been using 3PAR. We are pretty happy with it.

We are using the GreenLake Flex Capacity offering. At first, the service was great, because we had a configuration that was meeting our needs. However, when the issue came with Spectre, and then the L1TF vulnerability came out, those really affected us, so hopefully we will find a solution that meets our needs going forward. That is what we are looking at now.

We just started getting into InfoSight predictive analytics. It is something that I want to explore more, and something that I want to get going.

I can say that, "All-flash is the way that the future will be."

Disclosure: I am a real user, and this review is based on my own experience and opinions.
EJ
HP-UX System Admin at L3 Technologies Inc
Real User
The snapshotting capability allows us to do a database replication very quickly

Pros and Cons

  • "Its snapshot capability is the most valuable feature, because replicate our databases from production to nonproduction for development. This allows us to do it very quickly."
  • "The deduplication is pretty impressive because it will shrink. We also do some clones in addition to the snapshots, where we can have multiple clones. These reduce the actual written storage by as much as 50 percent."
  • "The first array that they sent us was in some type of a factory mode. We didn't find that out until we loaded a bunch of data onto it, then we had to back it all off. We had to replace the array, which was sort of painful."
  • "3PAR did not increase our performance, and it has increased our latency by at least double."

What is our primary use case?

It is storage for our SAP environment. SAP is the mission-critical application that we run on the solution.

How has it helped my organization?

The snapshotting capability allows us to do a database replication very quickly. As a result, we have some applications which need a fresh copy of the production database everyday, and we are able to give that to them by eight o'clock in the morning.

What is most valuable?

Its snapshot capability is the most valuable feature, because replicate our databases from production to nonproduction for development. This allows us to do it very quickly.

The deduplication is pretty impressive because it will shrink. We also do some clones in addition to the snapshots, where we can have multiple clones. These reduce the actual written storage by as much as 50 percent.

What needs improvement?

It has latency issues.

What do I think about the stability of the solution?

It seems pretty stable. Once we got over the birthing pains, it has been pretty reliable.

As long as the array is not full, it is available. We filled it up.

What do I think about the scalability of the solution?

It is very scalable. We can grow it up to the size that it will contain. Then, we have to move to another array, a bigger one, if we have to. However, my understanding is that is a pretty seamless process.

Which solution did I use previously and why did I switch?

We moved to 3PAR from a different array, which was a smaller array with fewer controller cards in it. So, 3PAR did not increase our performance, and it has increased our latency by at least double.

We went with 3PAR because we have HP-UX systems. Since we already knew HP-UX, they offered us a significantly cheaper solution than the one that we had for storage.

How was the initial setup?

The first array that they sent us was in some type of a factory mode. We didn't find that out until we loaded a bunch of data onto it, then we had to back it all off. We had to replace the array, which was sort of painful.

What about the implementation team?

We are actually a federal customer, so we get the HPE Federal direct team helping us. Our experience was good, except for that one problem with the first array.

Which other solutions did I evaluate?

We evaluated Dell EMC, HPE, and some other competitors. We went with HPE because of the price point.

What other advice do I have?

The biggest lesson that I learned from using 3PAR is the snapshot capability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
JT
Network Admin at a healthcare company with 501-1,000 employees
Real User
Data access has been tremendously better

Pros and Cons

  • "The product has definitely improved throughput. We are able to more efficiently see patients because all of our medical records and practice management software seems to run faster. Uploading images and charts is a lot faster. Recalling information in the exam rooms is faster. The overall throughput of data, going back and forth, is so we can more efficiently see patients, and it also helps increase our patient flow. We can see patients a lot faster, getting them in and out a lot more quickly."
  • "I would like an easier user interface and setup to help with deployment. There were many areas of the setup where I was like, “Why don't we do it this way?” Therefore, some of the things in the user interface could have been more refined, so you don't have to click in 5000 different places to accomplish one goal. Less clicks means more efficiency."
  • "The initial setup was pretty complex. There were a lot of different things that had to happen which was the reason why they had to send out the HPE engineers to help us."

What is our primary use case?

It is our primary storage. The entire company runs off 3PAR. Right now, we are in a VMware environment. All of our virtual machines are stored on 3PAR, along with all of our EMR applications, practice management solutions, and email. All of our virtual machines are running off of 3PAR. Our file server is on there too.

How has it helped my organization?

The product has heavily improved the way our organizations functions. Before we got the 3PAR, we were running an HPE Generation 6 server as our storage server. It was slow, and we were getting low on space, so we weren't able to expand capacity that easily. Since we went to 3PAR, it has fiber connections connecting all the cabinets together. Therefore, data access has been tremendously better, especially when we have to constantly recall, all day long everyday, patients charts or when we are doing scheduling. We see over 2000 patients on a daily basis, so we have to have speed and reliability. By implementing 3PAR over the old, regular file storage server that we had before, it has drastically improved our patient care.

What is most valuable?

Reliability is its most valuable feature. We have multiple cabinets with multiple failure points, so if there is one failure then we don't have worry about it. It is easy to replace a part of the cabinet when we are up and running. We can replicate back over, then we are good to go. Our uptime has to be there, so we can continue seeing patients. That is the biggest part of the reliability that I am looking for.

What needs improvement?

I would like an easier user interface and setup to help with deployment. There were many areas of the setup where I was like, “Why don't we do it this way?” Therefore, some of the things in the user interface could have been more refined, so you don't have to click in 5000 different places to accomplish one goal. Less clicks means more efficiency.  

I feel like there is a big training gap. Obviously, the HPE engineers know all about the product and can come in and do the setup with ease. However, once they hand off the product to the in-house IT group, there might be a learning gap there. E.g,, I have to call them now every time I have a problem. 

I feel like they should've spent more time with us. They were only onsite for two days, and I feel like there should be more outside training to explain how to use the product.

What do I think about the stability of the solution?

It has been pretty stable. We have only had one major issue. It was because of a redundancy that we had set up. HPE sent us a new part, then we swapped it in and were back up and running.

So far, I'm pretty satisfied with the solution's availability.

What do I think about the scalability of the solution?

So far, we have not had to scale up. However, that day may be coming, and we actually provisioned our 3PAR to be scalable in the future. So, I think the scalability is pretty good considering HPE helped us design and implement it in a way where we can scale up when needed.

How are customer service and technical support?

So far, the technical support has been good. We had one major failure and the technical support team sent us a part within four hours. Then, we had the new part, and it was everything was back up and running. We were able to talk to a 3PAR specialist to walk us through how to get everything reconfigured. So, there was virtually no down time.

Which solution did I use previously and why did I switch?

The previous solution that we had was about 10 years old. It was an HPE Generation 6 server. We had some management changes, and it was time for a refresh which we hadn't done in many years.

How was the initial setup?

The initial setup was pretty complex. There were a lot of different things that had to happen which was the reason why they had to send out the HPE engineers to help us. 

My philosophy is if you have to send out an engineer to do it, then it is probably more complicated for the end user.

What about the implementation team?

Softchoice helped us procure the equipment, and HPE sent out 3PAR specialists to help us configure and deploy the product. Our experience with Softchoice was great.

It was pretty easy to deploy the product to begin with because HPE helped us do it. They sent product specialists in. So, deployment of this particular product was definitely easy-breezy.

What was our ROI?

We have seen ROI. We are able to see more patients now, bringing more money into the practice.

3PAR has increased our performance.

The product has definitely improved throughput. We are able to more efficiently see patients because all of our medical records and practice management software seems to run faster. Uploading images and charts is a lot faster. Recalling information in the exam rooms is faster. The overall throughput of data, going back and forth, is so we can more efficiently see patients, and it also helps increase our patient flow. We can see patients a lot faster, getting them in and out a lot more quickly.

What other advice do I have?

Spend your time doing the research on the product and learn the system.

So far, it has been pretty reliable. It has been a set it and forget it type product, which has been great, except for when there are some minor issues. However, the issues that we have had were resolved fairly quickly.

We are flash and standard disk combo, or hybrid. Having flash though does not mean that we have faster performance. What it does helps us with is being able to see more patients, because we're not having to wait as long for applications to load or waiting for the data to get sent to where it needs to be.

Biggest lesson learnt: Why didn't we do it a long time ago?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Julie Imoto
Engineering Manager at Leidos Holdings Inc.
Real User
We are able to cohost and it is still able to deliver the availability and speed we need

Pros and Cons

  • "It allows us to cohost as needed. We are able to put more systems on one data storage system and it is still able to deliver the availability and speed that we need it to deliver."
  • "We've started to see an issue with the older models that we have. We've had issues where facilities would have unscheduled power outages or scheduled power outages and the 3PARs weren't able to come up successfully. We actually had an incident recently where it wiped data that we didn't anticipate would be wiped."

What is our primary use case?

We provide DoD services for military healthcare. The storage is used for healthcare delivery.

How has it helped my organization?

It allows us to cohost as needed. We are able to put more systems on one data storage system and it is still able to deliver the availability and speed that we need it to deliver.

All-flash also positions us for growth. We can look to simplify things while still maintaining the reliability and speed that we need to deliver quality healthcare.

In addition, it has increased our performance and it has improved our throughput. The latter improvement means that we're able to ensure that the users can get to their data as quickly as they need it, and that it responds to any queries that they have. It's able to meet their daily needs.

What is most valuable?

  • The reliability - the solution's availability is really good
  • The amount of storage that you can have on a system
  • The speed

What needs improvement?

We've started to see an issue with the older models that we have. We've had issues where facilities would have unscheduled power outages or scheduled power outages and the 3PARs weren't able to come up successfully. We actually had an incident recently where it wiped data that we didn't anticipate would be wiped.

We will be having sidebar conversations with them later today, here at HPE Discover 2019, to talk about some of the possibilities that we're looking at.

Going forward, we're looking for bigger capacity and drives, which I know they're looking at. We want them to ensure the speed and reliability because keeping those systems up and running, 24/7, is important to us.

What do I think about the stability of the solution?

The stability and scalability of the solution are great. They're among the reasons that we selected this product.

How are customer service and technical support?

Technical support has always been great. We have to be available 24/7, 365, and for what we've needed, they've always provided really great support.

Which solution did I use previously and why did I switch?

We've had a long-standing working relationship with HPE. They're a trusted solution, so we've continued working with them.

What about the implementation team?

We deployed it ourselves, although we had HPE come in and give us some guidance and then they were available by phone. We worked together but it was pretty easy to do. The HPE consultants have been great. Whenever we've needed assistance, they've been available and able to provide us with the assistance that we need.

What was our ROI?

The fact that it's able to provide the speed and the reliability that we need means fewer outages for the hospital. That means less back-filling the data so it's worth the money that they're spending.

Which other solutions did I evaluate?

We have looked at other vendors but a lot of them couldn't handle the capacity or the speed or the reliability that we needed.

What other advice do I have?

It's a great product. Their support is great. We even have the ability to have loaner products provided to us as an option. We can have the products come inside and test and use them before we make our final decision. That helps with the analysis and recommendation process, so it's been a great partnership with HPE.

We haven't really had any significant issues. So other than that it's able to provide what we need and that the customer service is great, we haven't learned any big lessons from using it.

We don't use too much deduplication, but from what we've seen so far, it seems to execute what we need it to execute.

Once we get this issue that we've had recently resolved then I would say it's a ten out of ten. We haven't had any real issues with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
GS
Data Center Operations at a tech services company with 10,001+ employees
MSP
The stability of the solution conquers us, every day

Pros and Cons

  • "The stability is what we consider to be the best feature it provides. The stability of this solution is what conquers us, every day."
  • "Upgrades could be improved. We would like to see more upgrades."

What is our primary use case?

We use it for the production and backup environments. We use it for a service that we deliver directly in our data center for our customers. It's a live environment, directly for the customers.

What is most valuable?

The stability is what we consider to be the best feature it provides. The stability of this solution is what conquers us, every day.

The deduplication is pretty good too. It does the work.

What needs improvement?

Upgrades could be improved. We would like to see more upgrades.

What do I think about the scalability of the solution?

We have already had situations where we had to optimize and put more space on the storage. It has been very simple to get done. We are happy with what we have in place.

How are customer service and technical support?

Technical support is pretty good. We always have somebody available to support us. We do have a maintenance contract with third-party vendors for HPE but we've been attended to very well in this field.

Which solution did I use previously and why did I switch?

It was the first solution that we defined, at the beginning of the data center, so it has always been there. Since I joined the team after the data center was already implemented, I don't have a previous scenario to compare it to, what it has improved or not.

How was the initial setup?

The setup was straightforward, because of the partnership that we maintain with Logicalis. They supported us during the whole deployment.

What about the implementation team?

We used a company named Logicalis. They are our partners for everything that we have. Any doubt that we have or any challenges that we face, they are our port of call. We have had a good experience with them.

What other advice do I have?

We are happy with what we have in place. You should consider getting this solution if you are in the process of acquiring or switching. I would suggest giving this a good look.

The biggest lesson we have learned from using the solution is the stability. This is what I always tell people. The stability is what surprises us. It's a stable solution.

In terms of growth, we are planning on going from 35 terabytes to around 50 terabytes in the six months. We will probably keep using 3PAR but we may change to something better. We are here at HPE Discover 2019 looking for other solutions. If we cannot find something better we will continue using the same technology, the 3PAR.

I would rate 3PAR at eight out of ten because we love the stability but sometimes we still lack upgrades for the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
TC
Computer Systems Administrator at a sports company with 501-1,000 employees
Real User
The all-flash storage gives us the performance that we need

Pros and Cons

  • "The all-flash positions our organization for growth. If somebody comes to us who needs an application with performance, we have that already formulated."
  • "The remote copy group failover is very useful and has helped us."
  • "I would like to have single click upgrades because the process is cumbersome right now."

What is our primary use case?

We use three power arrays. The first array is for video storage and video surveillance. The second array is for production of our virtual machines. Pretty much everything is run on one of these three systems.

How has it helped my organization?

It provides us some disaster recovery capabilities. The all-flash storage gives us the performance that we need.

The remote copy group failover is very useful and has helped us.

We use InfoSight predictive analytics. The most useful part of it is being able to see the growth curve.

What is most valuable?

  • The uptime
  • Its reliability, that day in day out, it will continue to be running.

The solution's availability is very good.

What needs improvement?

I would like to have single click upgrades because the process is cumbersome right now. The upgrade process is very tedious. It takes a lot of time and effort, in addition to coordination with HPE. We are looking for something which is more user-friendly and easy to deploy. Fixing the upgrade process is very critical.

What do I think about the stability of the solution?

The stability of the solution is very good.

What do I think about the scalability of the solution?

The scalability is alright. When we try to scale it, we do upgrades.

The all-flash positions our organization for growth. If somebody comes to us who needs an application with performance, we have that already formulated.

How are customer service and technical support?

The technical support is good. We work with a local vendor.

Which solution did I use previously and why did I switch?

Our previous solution was between five to six years old, so we were looking for something newer, like all-flash.

How was the initial setup?

The initial setup was complex, but we had the partner there to help.

What about the implementation team?

We used a partner for the deployment, and our experience with them was good.

What was our ROI?

The solution has increased our performance.

The solution helped our organization reduce our time to deployment.

Which other solutions did I evaluate?

I would recommend looking at Nimble instead. It is a similar option and something that we are looking at now, though 3PAR has been a pretty solid product.

What other advice do I have?

The solution’s deduplication functionality is alright.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
SA
Systems Engineer at a leisure / travel company with 10,001+ employees
Real User
Very easy to use with pretty good support

Pros and Cons

  • "The solution has improved our throughput by helping us keep up with the demand and acquisitions that we have been going through."
  • "I would like to have more details on alerting. It is not real granular right now. What It gives you is sort of basic, and we can't do a lot of tweaking on our own. We would like to be able to tweak some of the alerts for our team."

What is our primary use case?

3PAR is our primary storage for everything aside from VDI, which is where we are using our Nimble.

We use everything from point of sale to database. Those are the two big mission-critical applications. There is also virtualization for servers.

How has it helped my organization?

It makes for less administrative overhead.

The solution has improved our throughput by helping us keep up with the demand and acquisitions that we have been going through.

What is most valuable?

  • Easy to use
  • Easy to deploy

The quick, easy deployment, along with its administration, are its most valuable features.

What needs improvement?

I would like to have more details on alerting. It is not real granular right now. What It gives you is sort of basic, and we can't do a lot of tweaking on our own. We would like to be able to tweak some of the alerts for our team.

For how long have I used the solution?

I am fairly new to using 3PAR. I have only been with the company for about a year, using 3PAR during that time.

What do I think about the stability of the solution?

It has been a lot more stable over the past year that I have using it. Early on, we did have some issues, but working with HPE, we were quickly able to fix all that. Since then, it has been very stable.

What do I think about the scalability of the solution?

It does help with the growth, mainly in some of the point of sale systems that we need.

How are customer service and technical support?

I would rate the technical support about a seven or eight (out of ten). They have been pretty good. The response time has been pretty good for any issues that we have had. From a hardware standpoint, we haven't had that much. It has been more from a software side, and we have had some pretty good responses from HPE.

How was the initial setup?

The initial setup was straightforward. It is quick and very intuitive. You can turn it on and figure out pretty much what you need to do right away. You don't have to have too much hand-holding for it. So, it's fairly easy to use.

What about the implementation team?

We did it all on our own.

What was our ROI?

The solution has increased our performance.

It has reduced time to deployment by about 30 percent, mainly from the virtualization server standpoint.

Which other solutions did I evaluate?

I have used a number of different storage solutions, and the HPE products are probably the best from an ease of use and administrative standpoint. 

What other advice do I have?

From my experience in the past with other storage solutions, it is very easy to use with pretty good support. So far, from what I have seen, I do like it.

It is a real good solution. It is probably one of the better storage solutions for large enterprises and main back-end storage that I have used in the past.

We do the InfoSight predictive analytics. We have just gotten into it with the 3PAR storage, as we have mainly used it on the Nimble side.

We actually don't use the deduplication right now. That is something that we have looked into, but haven't implemented yet.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
MR
Systems Engineer Manager at Ingles Markets, Incorporated
Real User
Our throughput has improved as jobs and servers run faster

Pros and Cons

  • "The solution’s deduplication functionality works great. We are getting about a 16:1 dedupe ratio on our VM workloads."
  • "The onsite techs have caused outages."

What is our primary use case?

We use 3PAR for everything. There is not much we don't use it for. Most of our storage is on 3PAR at this point. We run SAP, VDIs, and all of our server infrastructure on it for the most part as mission-critical applications.

What is most valuable?

  • Reliability
  • Speed
  • Stability
  • Easy to expand
  • Easy to maintain

The solution’s deduplication functionality works great. We are getting about a 16:1 dedupe ratio on our VM workloads.

What do I think about the stability of the solution?

It is good and stable.

The availability has been great. We haven't had any outages from the 3PAR itself. Although, we have had two or three outages from the techs coming onsite and working on it, then causing an outage.

What do I think about the scalability of the solution?

The scalability is good. Our storage is small. We don't have petabytes. We have an 8200 right now and only have 16 drives on it. Therefore, we have a lot of room for growth.

All-flash positions our organization for growth. Currently, we are using all-flash, and with the dedupe, it makes it cheaper for us to deploy than other systems.

How are customer service and technical support?

The call-in support is fine. 

The onsite techs have caused outages. However, this issue has been fixed as HPE is now outsourcing this.

Which solution did I use previously and why did I switch?

We were running out of capacity on our 3PAR 7200, so we bought a new one.

How was the initial setup?

The initial setup was straightforward. The seller came and installed it, setting it up. We had just enough money. It wasn't that big of a deal to start creating LUNs at that point.

What about the implementation team?

We used a reseller, High Performance Technologies, for the deployment. Our experience with them was okay. 

They are not a good fit for what we need now. So, we have moved onto another provider.

What was our ROI?

The solution has increased our performance.

The solution has improved our throughput, as jobs and servers run faster.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are all lumped together with everything else, so I don't know the breakout.

Which other solutions did I evaluate?

We looked at 3PAR, Nimble, and Pure storage.

What other advice do I have?

Look at both the 3PAR and Nimble, then see which one is best for your needs. They are both reliable systems which work great. They just run.

We have had 3PAR for a while. So, it has reduced time to deployment by about 10 percent, which is the same as our older platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
MM
Assistance Administrator with 11-50 employees
Real User
It has helped our organization with our DR site and connections to our blade systems

Pros and Cons

  • "It has allowed us to set up a fully functioning disaster recovery site with replication, which we have been able to configure between our 3PAR systems."
  • "The GUI was a little hard to figure out how to use."

What is our primary use case?

It is our primary storage for all of our data. Everything from personnel systems to file shares, print services, and databases are mission-critical applications that we run on 3PAR.

How has it helped my organization?

It has allowed us to set up a fully functioning disaster recovery site with replication, which we have been able to configure between our 3PAR systems.

The solution has helped improved our throughput. It has helped our organization with our DR site and connections to our blade systems.

What is most valuable?

The replication that you can set up between remote 3PARs is its most valuable feature.

I would rate it a ten (out of ten) for its ease of use. We haven't had any issues when we have had to build anything out on it. There have been no major issues, as far as outages or hardware issues.

What needs improvement?

The GUI was a little hard to figure out how to use.

What do I think about the stability of the solution?

The stability has been great and solid, so far. We haven't had any hiccups or any major outages.

What do I think about the scalability of the solution?

The scalability is very good. We are planning on adding another rack of hard drives.

How are customer service and technical support?

The technical support was very knowledgeable when we first set it up. Outside of that, I haven't really had any experience with them.

Which solution did I use previously and why did I switch?

We had an old HPE SAN. We compared one 3PAR to the SAN. Then, we wanted to set up replication between our DR sites, so we purchased another 3PAR.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a reseller for the deployment.

What was our ROI?

The solution has helped our organization reduce time to deployment.

Which other solutions did I evaluate?

Our organization issued us an HPE 3PAR. There really wasn't any market research with other vendors.

What other advice do I have?

It is a solid product. It works really well for our situation and what we need at a disaster recovery site. It is fairly simple to set up.

We do not use InfoSight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
TZ
IT Infrastructure Manager at a university with 1,001-5,000 employees
Real User
It is very fast and has effective processing

Pros and Cons

  • "If it runs, and you don't know about it, that is the best thing that you can have in IT infrastructure. This is what 3PAR does for us."
  • "I want artificial intelligence. I don't want anybody from my team to touch it anymore. I want the AI to do everything."

What is our primary use case?

We have two use cases: 

  1. We use it with our internal applications, so for internal use. 
  2. We are provider of national research computing infrastructure. Therefore, we are using it out there with all our systems.

There are not many mission critical applications or processes that we run on 3PAR. The mission critical applications are usually the ones for internal university purposes, like ERP systems. Our research systems are not a mission critical since our researchers can run their computing again in a week. 

How has it helped my organization?

If it runs, and you don't know about it, that is the best thing that you can have in IT infrastructure. This is what 3PAR does for us.

What is most valuable?

It is very fast and has effective processing. 

What needs improvement?

I want artificial intelligence. I don't want anybody from my team to touch it anymore. I want the AI to do everything. I see this as a piece of hardware, which I don't want see and don't want to care about. I want some AI over it, not because I want to fire all my team, but what I want my team working on is definitely not to take care of our hardware.

What do I think about the stability of the solution?

It has basically never failed. It is a very stable thing in our environment. We don't have such experience with the other things that we have.

3PAR's availability is fantastic and the maximum.

What do I think about the scalability of the solution?

We are just a customer, who bought a solution and are running it. We don't really do much about it. From what I know, the scalability should be okay. Generally, it was one of the reasons why we purchased 3PAR, because we believed we will grow, etc. However, it is difficult in the public sector if you can't do an RFP for a specific product. So, you need to live with whatever you buy or whatever is the best combination on the market. 

We haven't really purchase any more 3PARs after our initial buy, and that was a few years ago.

How are customer service and technical support?

I have never used the technical support, but my team is okay with it. At the time when we implemented 3PAR into our environment, we really needed some help. We had some issues, which were mostly on our side, but my team was very satisfied with the support.

Which solution did I use previously and why did I switch?

We previously used a number of small servers with disks attached to it, distributed all over to data centers. This was absolutely not effective and terrible.

We had quite obsolete infrastructure. We were thinking about whether we should just upgrade it a little bit or if we should take a different path. At that time, a few years ago, 3PAR for us was a change to a very different type of storage. Today, I would say that it is standard. However, at that time, it was a change. We wanted to improve and start doing things differently. In general, at the time, 3PAR was from today's perspective, like implementing AI over our whole infrastructure. It was a giant leap forward.

How was the initial setup?

The initial setup was quite straightforward. We didn't need any complex preparation or changing a lot of things in our environment to integrated it. It was quite straightforward. Bringing books and bringing it into the lab in a few days, then everything was migrated. It was very easy.

What about the implementation team?

We had a reseller helping us implement it, then we took over. The experience with our Czech reseller was great. 

What was our ROI?

We have seen ROI. While the costs were quite high at the time of purchase for our environment, the ease of use and the fact that it hasn't failed all the time, working fine, that makes it worth buying.

3PAR has increased your performance. At the time that we purchased 3PAR, it was much more powerful than any of our previous storage.

3PAR has helped our company reduce the time to deployment by 60 percent. It is easier than before.

The solution has improved our throughput.

Which other solutions did I evaluate?

We did evaluate other vendors originally. We looked at Dell EMC and all the competitors in the market. We chose HPE because they had the best technology and performance.

We have had a very good experience with 3PAR, so we will probably not be looking at different vendors or solutions.

What other advice do I have?

Definitely look at 3PAR. It is worth it.

We do use the Memory-Drive Flash. We don't have any problems with latency anymore that we had eons ago. However, I can't really tell you from a technical perspective if it was from implementing 3PAR or something else.

We do not use InfoSight predictive analytics yet, but I would like to.

The biggest lesson learned is 3PAR is good, and I want it for future. Let us find a way how to do it. It was a giant leap in technology at the time that we purchased it, and I would like to do the same next time, which will be very close. While I wouldn't say not to buy a 3PAR again, we will need a new technology that will do the giant leap forward again. We need a big step once every few years instead of doing granular steps every year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
BJ
Enterprise Architect at M2 Technology
Reseller
Improves performance and offers a simple management console

What is our primary use case?

We use this solution for low latency, high-performance workloads.

How has it helped my organization?

This solution has given us improved application uptime and performance.

What is most valuable?

The most valuable features are Dedupe, Compression, and the simplicity of SSMC (StoreServ Management Console).

What needs improvement?

We would like to see dedupe and compression allowed on all drive types.

What is our primary use case?

We use this solution for low latency, high-performance workloads.

How has it helped my organization?

This solution has given us improved application uptime and performance.

What is most valuable?

The most valuable features are Dedupe, Compression, and the simplicity of SSMC (StoreServ Management Console).

What needs improvement?

We would like to see dedupe and compression allowed on all drive types.

Disclosure: My company has a business relationship with this vendor other than being a customer: Value add reseller
ST
Senior System & Storage Engineer at a energy/utilities company with 1,001-5,000 employees
Real User
Easy tiering did a good job in a large scale environment of 1000 VMs, however, the price is outrageous

What is our primary use case?

Our primary cases for HPE 3PAR Flash Storage 7000 are: 

  • Transport sector
  • Four nodes, 1000 virtual machines
  • Entire rack solution
  • Partially flash
  • 350TB (dense IO).

How has it helped my organization?

The bad news: In its initial firmware, both four-node clusters were locked down. The downtime was 17hrs, and once patched, it worked like a charm — no outage for two years. Whereas, IBM SVC had three outages (node crashes) with impact in the 2 yrs before

What is most valuable?

  • Four-node performance
  • No split IO groups as on IBM SVC clusters.
  • Easy tiering (with a small % of cache) did a good job in a large scale environment of 1000 VMs on 350TB external Monitoring, giving a detailed dashboard. A nicely virtual appliance for remote callout support to HPE services.

What needs improvement?

  • Made on three times a price comparison, and only on one occurrence, the largest enterprise infrastructure of all three was HPE able to compete with its competitors.
  • It's way too expensive for the SMB market.
  • HPE care packs like datacenter/enterprise provide highly automated reports and reviews.
  • I liked the periodic SAN performance reviews which are highly detailed reports in about 100 pages and provide recommendations and a final score. However, the price is outrageous!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
System Specialist at True Digital Group
Real User
AO, CLI, and the Performance reports are the most valuable features

What is our primary use case?

It's used for allocating disk to many servers.

How has it helped my organization?

It has high availability, and it's flexible to tuning for system admin.

What is most valuable?

AO CLI Performance report.

What needs improvement?

Integrate to monitor with CentOS.

What is our primary use case?

It's used for allocating disk to many servers.

How has it helped my organization?

It has high availability, and it's flexible to tuning for system admin.

What is most valuable?

  • AO
  • CLI
  • Performance report.

What needs improvement?

Integrate to monitor with CentOS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PS
User at MPRest
Vendor
Security is a mandatory feature because our customer needs to protect delicate information

What is our primary use case?

For use with a major database for telecom customers who need to collect all of their customers' information.

How has it helped my organization?

Provides amazing performance all day in multiple workloads. We applied different usage models which showed great performance.

What is most valuable?

Scalability, because our customer is fast growing and our solution should be able to start very small and grow very quickly.

What needs improvement?

Security is a mandatory feature because our customer needs to protect delicate information.

For how long have I used the solution?

Still implementing.

What is our primary use case?

For use with a major database for telecom customers who need to collect all of their customers' information.

How has it helped my organization?

Provides amazing performance all day in multiple workloads. We applied different usage models which showed great performance.

What is most valuable?

Scalability, because our customer is fast growing and our solution should be able to start very small and grow very quickly.

What needs improvement?

Security is a mandatory feature because our customer needs to protect delicate information.

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mark Frenette
HPC Architect at Nuance Communications
Real User
Chunklet technology has allowed us to spread our load across all our drives

Pros and Cons

  • "The chunklet technology is the main benefit out of 3PAR. The way it subdivides. It is using more logic to subdivide the drives into smaller pieces."
  • "With our 3PARs, we have never lost data."
  • "I would like to see a faster Ethernet connection. Right now, it is 10G. If they could do multiple hundred gigs to speed up the transfer from the array to the servers, that would be good. We are trying to get away from Fibre Channel."

What is our primary use case?

We run a High Performance Computing grid for Nuance and run GPFS on top of 3PAR. We are using SAS-based 3PAR for data and the 8450s, all SSD, for the metadata.

It has been performing great. We have had SSD based 3PARs since 2013 and we have only lost about four drives so far.

How has it helped my organization?

We are an R&D group, so it does not change the function. However, it improves the performance for our grids. 

It allows us to buy less capacity for performance. We would buy spindles just for the IOPs, so we were wasting space for the performance. Now, we don't have to.

What is most valuable?

The performance is the most valuable. We had the spindle problem that most places have. With the chunklet technology, it allowed us to spread our load across all our drives, unlike traditional raid groups that can leave some disks idle while other take the load.

What needs improvement?

It is more specific to High Performance Computing, but I would like to see a faster Ethernet connection. Right now, it is 10G. If they could do multiple hundred gigs to speed up the transfer from the array to the servers, that would be good. We are trying to get away from Fibre Channel.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

When we went to 3PAR, it has the Call-Home function. Now, I do not have to do a whole lot for monitoring and problems. The sales engineer (SE) will show up with a drive, and say "You've got a drive down." Therefore, we don't even monitor it.

This makes our job so much easier.

What do I think about the scalability of the solution?

We typically max them out. When we buy an array, we buy a SAS-based array with 480 drives. We use a clustered file system on it that prefills the LUNs, so it looks likes it's full the day that we get it. We receive sales calls asking, "You are beyond 95 percent full, do you want to buy another one?" However, we have not even started yet! 

When we want to scale, we buy another one. We spread the filesystem horizontally across arrays.

How are customer service and technical support?

We used the technical support early on for tuning and configuration. We went pretty deep with tech support onsite to get the most out of the arrays.

Which solution did I use previously and why did I switch?

We had the MSA P2000 series previously. We had 120 of them in one data center. Therefore, we went from the MSAs to the 3PAR, and the decision-making was based on the performance. Our issues was neither a throughput nor an IOP problem, but more of a file open issue. We have billions of files where you need a lot of different spindles with different heads moving around independently of each other. 3PAR provided this for us.

How was the initial setup?

We first started with the 3PAR V400 series, which is two racks that had to be wired together to provide 600TB of storage.  With the 15TB SSD based arrays we replace 6 racks of V400's with 8U of 8450's. 

What was our ROI?

In R&D, it is hard to put an ROI on time. We are a worldwide company with Ph.D.'s working on the system 24/7. We don't want them waiting around so everything we do to speed up their process helps.

What's my experience with pricing, setup cost, and licensing?

You can find cheaper storage but you pay for performance.  3PARs performance has been consistent.  I have seen other arrays slow down as the load increases due to controller saturation.

Which other solutions did I evaluate?

We had been an HPE customer before, and when we first started with the MSAs, we had an issue where HPE got a batch of drives in from one of their vendors that had a bad firmware on it. Basically, we had to replace 960 drives with the system online.  HPE recognized replacing 750G drives with 500G drives was less capacity than what we purchased so they gave us three more arrays just so they could match the space. That was a huge turning point for us going to HPE. We have had vendors say, "It's your problem. Deal with it." We have had vendors walk away from us. For HPE to actually come up and do this, that was a big deal.

We benchmark vendor solutions ourselves, and knowing the internal technology that makes it work is important.

We had a project where we did get somebody else's storage. It got to the point where we could not keep it performing enough to keep up with the load. We ended up just getting rid of it after a year of problems.

What other advice do I have?

With our 3PARs, we have never lost data.

I would really push the chunklet technology. That is the main benefit out of 3PAR. The way it subdivides a disk into 1GB chunks. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
AT
Storage Admin at a financial services firm with 10,001+ employees
Real User
We have the system up at all times with no performance issues

Pros and Cons

  • "With the new flash arrays, 3PAR has improved our performance."
  • "The new StoreServ Management Console (SSMC) tool is more user-friendly."
  • "We need additional enhancements to InfoSight, especially from a VM standpoint. Today, we can see in the Azure VM performance stats in 3PAR, but it is so huge, we can't just drill down on each and every VM and look at its performance."
  • "We are seeing that there are some enhancements which are required in the SSMC console. There are some features that we do not see in the dashboard."

What is our primary use case?

The our primary use cases for 3PAR are:

  • We have some secure applications which use it.
  • We have some built-in, embedded applications that we use on it. 
  • We have some major critical applications which run on 3PAR. 
  • We are using flash arrays 2850 and 8440.

The company has been using 3PAR for approximately eight to 10 years. I joined in 2015, and since the day I joined, we had these 8440s flash arrays. Lately, this year only, we bought these new flash arrays, because we had some issues with the 8440s, especially with the drives. After we migrated the 8440s to the 2850s, we have not been seeing performance issues anymore. It seems as if all of the performance issues have disappeared, which is a big achievement.

How has it helped my organization?

With the new flash arrays, 3PAR has improved our performance. Also, the new StoreServ Management Console (SSMC) tool is more user-friendly.

What is most valuable?

We are using the SSMC tool. In combination with it, there is a lot happening around InfoSight, and we are spending a lot of time on it. It does seem like there is some additional functionality built into InfoSight that we can use effectively.

What needs improvement?

We need additional enhancements to InfoSight, especially from a VM standpoint. Today, we can see in the Azure VM performance stats in 3PAR, but it is so huge, we can't just drill down on each and every VM and look at its performance. We want to add rates of performance issues from VM points of time frame. Therefore, we can look, for example at 6:00 PM to 7:00 PM, and see how the VMs performed. That particularly feature is not there today in InfoSight.

We are also seeing that there are some enhancements which are required in the SSMC console. There are some features that we do not see in the dashboard. E.g., if the 3PAR is not completely healthy because the remote copy helps are not performing, the dashboard will show all green, so there are some additional enhancements required. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

We are not seeing any issues. No hardware failures.

I would rate stability as a nine out of 10.

What do I think about the scalability of the solution?

I would rate scalability as a nine out of 10.

How is customer service and technical support?

I would rate technical support as a nine out of 10.

What was our ROI?

As a storage admin, my return on investment is having the system up at all times functioning properly and seeing no performance issues. This is what we are seeing after we recently migrated to our new flash arrays.

What's my experience with pricing, setup cost, and licensing?

Since the prices of the flash storage has gone down tremendously, I would definitely recommend going for the all-flash storage array or 3PAR. It is a big expensive even now, but it will be the future of all industries. 

Which other solutions did I evaluate?

We are a multi-vendor shop, even today. We do have some IBM storage in our environment, but most of our critical applications sit on 3PAR.

What other advice do I have?

I will recommend going with the all-flash arrays, especially on 3PAR, because that is something that I have personally experience with and I have not seen any issues.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
US
IT Manager at a manufacturing company with 1,001-5,000 employees
Vendor
Everything runs smoothly and the expandability is good

What is our primary use case?

We are using it for the storage for our on-premise servers, which are both Oracle workloads, as well as having many VMs. We have a lot of complex business needs around legacy things. Our organization has been using 3PAR for about a decade. The performance has been good.

How has it helped my organization?

Everything runs smoothly.

What is most valuable?

The expandability is good.  HPE can login, fix things, alert us to things, and upgrade. We are there and aware, but we do not do the work. So, that is good.

What needs improvement?

There are some weird things that we can't figure out.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Stability is good.

What do I think about

What is our primary use case?

We are using it for the storage for our on-premise servers, which are both Oracle workloads, as well as having many VMs. We have a lot of complex business needs around legacy things.

Our organization has been using 3PAR for about a decade. The performance has been good.

How has it helped my organization?

Everything runs smoothly.

What is most valuable?

The expandability is good. 

HPE can login, fix things, alert us to things, and upgrade. We are there and aware, but we do not do the work. So, that is good.

What needs improvement?

There are some weird things that we can't figure out.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is good.

How are customer service and technical support?

My team is happy with technical support. However, I have not called them personally.

Which solution did I use previously and why did I switch?

We had EVAs before, then switched to an earlier generation of 3PAR.

What other advice do I have?

If you can afford it on-premise, and that is the way you want to go, then it is a good solution. 

Overall, it has been a good product, and it is stable.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
TE
Solutions Architect
Real User
The scalability is good because it is easy to add in new disks. We just add them on the fly, and they are available for use.

Pros and Cons

  • "3PAR is easy to keep running and does not require too much effort. It has been very reliable, which is key."
  • "The scalability is good because it is easy to add in new disks. We just add them on the fly, and they are available for use."
  • "I would like to see the ability to be able to migrate to newer versions of the 3PAR without having to take any of our data offline and be able to upgrade on the fly."

What is our primary use case?

We use 3PAR as our main production environment. Therefore, we use it for everything from VMware to our NAS solutions. It is used for complex business needs, because we also store all of our databases on the 3PAR as well.

We have a lot of systems at the airport where I work. So, we have a lot of Oracle databases, which run a lot of core functionality. This includes the financial systems. We have a large maintenance program, and we have to track all of our maintenance needs. This is all done through an Oracle database. All of these databases are on the 3PAR. 

We have about 500 users. All of their user data is stored on the 3PAR for groups and user data. Then, most of our environment is in VMware. Thus, we have a reasonable sized VMware environment of about 700 servers, and that all runs off of the 3PAR.

How has it helped my organization?

It has improved our functions because we have a very small IT team. We have to do a lot of things. The more solutions that we can bring onboard which are easy to use and do not require too much maintenance, this is good for us. We just do not have enough bandwidth to cover everything.

Therefore, we are always looking for good solutions which do their job well and are easy to use. 

What is most valuable?

3PAR is fairly easy to use. We have used a few different arrays in the past, and they were a lot more complicated. This one was fast to bring up and start using right away. It is easy to keep running and does not require too much effort. It has been very reliable, which is key.

Foremost, we look for a reliable solution foremost, and 3PAR has been very reliable.

What needs improvement?

I would like to see the ability to be able to migrate to newer versions of the 3PAR without having to take any of our data offline and be able to upgrade on the fly. That would be a great feature.

The controllers are going to age out, then eventually they will need new controllers. If we could upgrade those controllers live without interruption, that would be great.

What do I think about the stability of the solution?

The stability has been great. We have had zero issues.

What do I think about the scalability of the solution?

The scalability is good because it is easy to add in new disks. We just add them on the fly, and they are available for use. We do not have to go in, then configure then. We just put the disks in, then they are available, so it is easy.

Which solution did I use previously and why did I switch?

I needed to invest in a new solution because the previous solution was getting old.

We wanted to go to market to find a better solution. We wanted something that had a little more intelligence. However, because we are a semi-public company, we had to go to market. We could not just pick 3PAR.

The 3PAR actually had to prove itself. It had to be scored and graded across a panel of people in order to win the bid. Not only that, it had to have a good price.

How was the initial setup?

It was not complex.

What about the implementation team?

We had a third-party vendor help set it up. We had two weeks to set it up, and we had it done within one week. We had a whole week to sit back and enjoy it.

What was our ROI?

I have seen ROI, because it has performed extremely well so far. The amount of data that we have flowing through it has worked out very well.

The return on investment for me is that all of my customers are happy. That is a really good return on investment: less complaining.

Which other solutions did I evaluate?

We evaluated Hitachi, NetApp, EMC, Dell, and 3PAR. We went with 3PAR because of price and the functionality had everything that we wanted it to do. Also, the presentation that the HPE team put together went really well.

What other advice do I have?

Give the product a good, hard look, because HPE does a very good job. They are a market leader. They are not a small player in the space. You can be very comfortable when dealing with a company like HPE.

It is doing everything that we want it to do. We are not that big, so we did not have a lot of crazy requirements. Therefore, it is doing everything we want it to do. The other big factor is that it is easy to use.

Most important criteria when selecting a vendor: 

  • Price
  • Easy of use
  • Ability to have two arrays back each other up. In case one of them has a problem, the other one can take over.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Herve Garcia
Director, Systems & Architecture at a tech services company with 1,001-5,000 employees
Real User
Needs better support for iSCSI, as it was not designed for it initially

Pros and Cons

  • "After being properly configured, it has been a very stable product."
  • "We would like to see better support for iSCSI."

What is our primary use case?

We use it as a shared storage solution for a virtualized environment. It is not for complex business needs. It is really just for storage, and not even a very large amount of storage: between 20 to 40 terabytes.

We have used it in three environments. We were not happy with the performance initially, because it turned out the system was initially designed for Fibre Channel, and we needed iSCSI. So, we used the iSCSI configuration option off of 3PAR. This was probably when 3PAR was purchased by HPE, but the performance were extraordinarily bad in terms of I/O capabilities. It took a long time to obtain HPE's help and resolve the issue. This was for iSCSI in the context of VMware for shared storage.

How has it helped my organization?

The product is not for us. We deploy solutions on-premise. We use this product for one of our customers.

What needs improvement?

We would like to see better support for iSCSI.

What do I think about the stability of the solution?

After being properly configured, it has been a very stable product.

What do I think about the scalability of the solution?

Our systems are fairly static once they have been deployed.

How are customer service and technical support?

Their technical support is bad. I would rate it as a two out of 10. 

After we insisted for quite some time, then we did receive good support. However, it was a bother, we would have liked to have known initially that the system was not designed for iSCSI.

In the end, we ended up selecting something else.

Which solution did I use previously and why did I switch?

We were previously using multiple vendors. We switched to 3PAR for more performance, reliability, and we had challenges with MSAs (low-end storage).

How was the initial setup?

The initial setup takes about two days.

What was our ROI?

I have not seen any ROI so far.

Which other solutions did I evaluate?

We evaluated Nexsan. However, we wanted to stay with HPE.

What other advice do I have?

Be extremely careful if you want to use the iSCSI feature of the 3PAR. It was not designed for it initially.

We were using low-end storage from HPE. I was hoping to get something a bit midrange in their storage, in terms of price with the reliability. I am still hoping that it will be reliable despite poor initial performance previously. As the problem was fixed, I am hopeful it would be reliable in the long run.

Most important criteria when selecting a vendor: We need something stable and reliable in the long run. Our contracts are at least five years, and they can be extended all of the way to seven to 10 years.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Brian-Earnst
Enterprise Architect at Blessing Health Systems
Real User
It was running well until we tried to split our two 3PARs and put them into two different data centers

Pros and Cons

  • "We use for our tier one and two apps, so they can do failover, synchronous replication."
  • "The most valuable feature when we purchased it was that it was a four-node system."
  • "A lot of tasks, you have to manually set up. They need to already have them set up and working. Then, you can just go in and tweak them if you need to."

What is our primary use case?

It runs all our tier one and two apps. Right now, we are replicating between two 3PARs and two different data centers. We use for our tier one and two apps, so they can do failover, synchronous replication.

We have been running 3PAR for three years. It was running well until we tried to split our two 3PARs and put them into two different data centers. Then, we had a lot of problems.

How has it helped my organization?

I do not think it has changed the way that we function.

When we were having problems, it actually hurt us. Before that, we did not have any problems.

What is most valuable?

The most valuable feature when we purchased it was that it was a four-node system. However, the throughput knowledge should be a lot better than what we previously had (EMC).

What needs improvement?

A lot of tasks, you have to manually set up. They need to already have them set up and working. Then, you can just go in and tweak them if you need to. There are a lot of things that we did not know that we needed to schedule and make happen, and that is what we found out six months ago.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is a little lower than EMC, because of the problems that we have had. We ran EMC for the last 10 years and never had any problems with it.

What do I think about the scalability of the solution?

We have not scaled it up yet.

How are customer service and technical support?

We worked with technical support for six months to get the splitting 3PAR issue resolved. We met every day, until it was finally resolved, but it took six months. It was good that the issue was resolved, but we were disappointed it took so long.

Which solution did I use previously and why did I switch?

3PAR was quite a bit less money than EMC, and that was one of the deciding factors. 

We switched because of the cost and 3PAR's four-node system, because they said we should get more throughput from the four-node system, since EMC is a two-node system.

How was the initial setup?

3PAR is more complex to set up and start than EMC. There are a lot more things that you have to do and know that you need to do. Where with EMC, stuff sits there and runs.

The initial setup only took a few weeks to get it going. However, this is when we found out there were a lot of things that we did not have set up right. We just got these fixed about six months ago.

What about the implementation team?

HPE assisted us with the initial setup, but they did not tell us about all these other things which needed to be done.

What was our ROI?

For the amount of downtime that we have had, I do not know if it was a good option. We might have been better to spend the extra money and stay with EMC, therefore not experiencing any downtime.

What's my experience with pricing, setup cost, and licensing?

Purchasing maintenance: You can't get software maintenance from a third party. You have to do it from HPE, which is a letdown.

Which other solutions did I evaluate?

We did not evaluate other vendors.

What other advice do I have?

Evaluate if the money savings is worth it. One of the problems that we have had is HPE spec'd it out for us. They underspec'd it, so this was one of our problems with performance. It did not have the amount of drives in it that we needed.

Pay attention to what you are spec'ing out and make sure that it will meet your requirements.

It is a good product, but it is very software driven, and it has some software problems. That will be our challenge going forward. Once we go out of maintenance, how do we keep the system up-to-date software-wise, if we have problems purchasing maintenance?

Most important criteria when selecting a vendor: Cost is definitely part of it and reliability has to be there. When you buy something, you do not know what you are getting until you purchase it and put it into production. We did not do any type of try and buy. It was just off the word of the vendor.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
SL
Manager, Data Center at a non-profit with 501-1,000 employees
Real User
It has improved uptime, as well as speed to delivery

Pros and Cons

  • "It has improved uptime, as well as speed to delivery."
  • "Its performance is good. We have a lot of applications that have high I/O, and 3PAR handles those with no problem."
  • "We did a firmware upgrade, and it brought the whole sandbox down. It was supposed to be done transparently, and that did not happen. It was not like we did it on our own; we had support set it up for us."

What is our primary use case?

It is for mission critical storage. We use it to keep high uptime. We have two 3PAR systems that we leverage.

Its performance is good. We have a lot of applications that have high I/O, and 3PAR handles those with no problem.

How has it helped my organization?

It has improved uptime, as well as speed to delivery.

What is most valuable?

The uptime for mission critical, because have website services that provides 24/7 roadside support. Therefore, we treat it like it is an emergency service and always has to be up.

What needs improvement?

We would like to see smoother firmware upgrades going forward. We cannot afford to go down. When we went down, it was very painful for all our mission critical system. When we bought the system, we were under the impression that we were supposed to do firmware upgrades transparently, and on the fly with no impact, and it was very impacting. However, this is the only time that we had any issues.

What do I think about the stability of the solution?

The reliability has been good, except for upgrades. We did a firmware upgrade, and it brought the whole sandbox down. It was supposed to be done transparently, and that did not happen. It was not like we did it on our own; we had support set it up for us. The proactive support help us with the set up.

What do I think about the scalability of the solution?

We have no issues with scalability. We have been scaling up.

How are customer service and technical support?

Support was good. They keep wanting us to always upgrade. However, with this failure that we had, it has made us nervous moving forward.

Which solution did I use previously and why did I switch?

We had HPE EVAs. Then, we had to move away from EVAs, and the 3PARs were the next ones in the line.

How was the initial setup?

The initial setup was pretty straightforward. It took a couple of days.

What about the implementation team?

We had HPE support help us. 

What was our ROI?

We have seen ROI with the product. Overall, the 3PAR has been performing very well.

Which other solutions did I evaluate?

We looked a EMC before Dell purchased them. Cost is what made us decide on HPE, plus we had a relationship with HPE. We have always been a big HPE shop. Otherwise, the products were apples to apples.

What other advice do I have?

Evaluate your needs. Prepare a cost comparison comparing it to what your needs are. Sometimes, you may not need a 3PAR if you are looking for secondary storage. You may want to go with Nimble. You need to look at what your requirements are, then make your determination that way.

Most important criteria for selecting a vendor: 

  1. Price
  2. Best of breed
  3. Reliability.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
GL
IT Manager at Judiciary of Neuquen
Real User
Easy to deploy and simple to configure the storage

What is most valuable?

I found it easy to deploy and simple to configure the storage.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We have had no problems so far.

What do I think about the scalability of the solution?

One of the points that moved us towards 3PAR was we wanted to escalate it in a very high way.

How are customer service and technical support?

We have not used tech support often, but when we have, they have been clear with us.

Which solution did I use previously and why did I switch?

We have already some IBM storage, but we are not happy with it. After checking out other models, we decided to work with 3PAR. Not only because we are familiar with HPE, but also the features combined well…

What is most valuable?

I found it easy to deploy and simple to configure the storage.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We have had no problems so far.

What do I think about the scalability of the solution?

One of the points that moved us towards 3PAR was we wanted to escalate it in a very high way.

How are customer service and technical support?

We have not used tech support often, but when we have, they have been clear with us.

Which solution did I use previously and why did I switch?

We have already some IBM storage, but we are not happy with it. After checking out other models, we decided to work with 3PAR. Not only because we are familiar with HPE, but also the features combined well with our services.

How was the initial setup?

The initial setup was easy. However, we get stuck on preconditions. We were not aware of some of the preconditions. For example, the need for a different, separate IP network for replication. We had to rethink how we were going to implement it.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Tye Summerville
IT Operations Manager at ACCC Insurance
Real User
Workloads have improved in performance

Pros and Cons

  • "We have our backups set up to replicate between two sites, then we also have our storage set up to replicate between two sites."
  • "Scalability is incredible. We have a single server cabinet today, but we can grow it to as many cabinets as we need."
  • "Sadly, the support from HPE has not been all that great. It is tough to get a tech out or get a response from some of the techs that we have."

What is our primary use case?

We are using 3PAR for production workloads, processing insurance policies and claims, file shares, and storage.

It has been performing well so far. We have had a few hiccups on the configuration side, but we have been working with HPE on them. For the most part, the product has been pretty seamless.

How has it helped my organization?

It had our organization start to think like an actual organization. A lot of stuff came out where the management of our workloads has improved dramatically.

We have gotten out of the mindset of physical is better; virtualization has taken hold and is starting to take off. We are going through the process of consolidation to 100% virtual. It has been incremental growth over a short period of time.

What is most valuable?

I live in Houston, so disaster recovery (DR) is very important, and the site-to-site replication is huge. I love that feature. We have our backups set up to replicate between two sites, then we also have our storage set up to replicate between two sites. The next piece would probably be to stack on a synergy appliance and be able to get our compute layer replicated between the two sites as well, which would round out that whole DR scenario.

What needs improvement?

What appeals to me is having mobile functionality. There is a vendor portal for 3PAR for whatever you want to purchase. I would like to see something from an administrator's standpoint, as opposed to having to go to a web browser, where you get a ping on your phone which says, "Your license is coming up for renewal," or, "You have a drive that is bad," in conjunction with stuff, such as InfoSight.

This is something which provides value back to me, because then I am not having to constantly babysit my vendors and say, "When do I have renewals coming due?" It is tough to get vendors who engage with you on that level. They go back and say, "Just a heads up, but these are what are coming due." Maybe they can backfill that with a mobile app.

My admins like having this functionality and direct integration, where it is like, "I need to do this, this, and this." If they could do it all from their phone that would be better. Though, sometimes it is tough, because of tiny phones, and all there is to use is a web browser. It can be hard to read on a smaller screen. If it is a mobile app, maybe it could be finessed into something where basic tasks could be done.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

After we got past all the hiccups with the conditional configuration, the stability has been rock solid. I like the simplicity of it. We do not have to fidget with it a whole lot once we have it set up correctly. It has been stable and performs well, so I have no complaints whatsoever.

What do I think about the scalability of the solution?

Scalability is incredible. We have a single server cabinet today, but we can grow it to as many cabinets as we need.

How is customer service and technical support?

We go through a third party. We did not use HPE tech support unless we need to escalate an issue.

Sadly, the support from HPE has not been all that great. It is tough to get a tech out or get a response from some of the techs that we have.

How was the initial setup?

I was not involved in the initial setup. When I came onboard, the product was already in the environment. 

What was our ROI?

We have already seen ROI. We have had it in the environment for about three months. It has been absolutely tremendous. Workloads have improved in performance. We do not have a lot of the same struggles that we used to.

It is stable. It does what its supposed to. You can feed it compute and storage as you need to. Whereas with our standard DL380 and ML350 servers, once you get to a certain point, that is as big as you can get. With this product, you can throw another shelf of storage or blade at it and grow it as much as you need to. 

As our workloads have increased, we have been able to finesse those into a good size to where they are valuable for us.

What's my experience with pricing, setup cost, and licensing?

We had to go back and purchase iLO licenses and brocade switches for the flex fabric to have a complete solution.

Which other solutions did I evaluate?

Our organization looked at NetApp and Pure Storage. Pure Storage was just too expensive. NetApp was good, but they did not have anybody familiar with the NetApp configuration.

Our biggest requirement was ease of use. HPE seemed to have all the pieces that we needed, and it easy enough to get somebody trained up on how to manage it.

What other advice do I have?

Understand your needs first. If you do not have a need for a highly technical solution, or you have workloads which are not high-performing. 3PAR is a perfect fit.

Understand your environment. Know what you are getting into. Research the different tools which are out there. Make sure that it is a good fit. It is nice to have the high performance stuff, but if you do not have high performance workloads, keep it simple and 3PAR is simple for us.

Most important criteria when selecting a vendor:  Our biggest requirement was ease of use. Scalability was another. We can scale it up pretty much as big as we need to. Those were the two biggest criteria.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
RajeshSrinivasan
Director at HCL Technologies
Real User
It is a rugged, performance system; it is trouble-free and a workhorse

Pros and Cons

  • "It is a rugged, performance system; it is trouble-free and a workhorse."
  • "The availability of technical resources within HPE is becoming a challenge due to availability."
  • "3PAR needs to keep on increasing its capacity."

What is our primary use case?

Our customers use it for primary SAN storage. They have multiple business needs for their enterprise-class business, e.g., for high-end data processing, oil, and natural gas. We also have media customers, who are trying to use it. The businesses are predominantly all verticals who use it.

The performance is awesome. It is one of the best storage products comparatively to like size competitors. I am a big fan of 3PAR.

How has it helped my organization?

It is about the availability and predictably. The performance is also good. 

What is most valuable?

It is a rugged, performance system; it is trouble-free and a workhorse. We have a c7000, which with 3PAR makes a great combination for any workload.

What needs improvement?

The following need to be improved:

  • The ability to contact the correct HPE resource to give you the right product. 
  • We had to undergo at least two or three iterations before we finalized a product which fit. This took time.
  • The availability of technical resources within HPE is becoming a challenge due to availability. They are possibly all busy, or maybe at the headquarters less. I don't know the reason, but this happens every time we have to burn the midnight oil to get some solution out and running.
  • 3PAR needs to keep on increasing its capacity.
  • It needs more array support.
  • It needs to be more data-driven. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have to go through the non-rolling part of it, and that takes time. We are waiting from HPE to hear (possibly next year) how better InfoSight will be coming into the picture. We are looking for more developments on that front.

How are customer service and technical support?

So far, technical support has been good. However, we use our own in-house expertise to resolve issues.

Which solution did I use previously and why did I switch?

We help our customers decide on purchasing new solutions. This is our process:

  1. We have a headroom of about 20 to 30 percentage depending on the customer's business. The visibility for the next year on the future annual growth. 
  2. Once we hit a headroom of about 60 percentage, we talk to the customer and tell them that they are up for either scalability, compression, or dedupe for their data. 
  3. When the capacity hits about 80 percentage, then we buy a new product and app.

How was the initial setup?

Earlier, it used to be complex. Now, we have our own skill set, which has made the installation easier. From the time we gather all the necessary data, it takes about a week (five business days) to set it up and have it running.

What about the implementation team?

We do the system integration for our customers.

What was our ROI?

Not all of them see ROI, because there is definitely good competition available from NetApp and Hitachi. When you look at the ROI, those are the other two organizations who are making inroads. In terms of product performance, 3PAR is really good.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, it is a little bit on the higher side, but it is an awesome product. 

Which other solutions did I evaluate?

Other competitors in this marketplace are Dell EMC, NetApp, and Hitachi. These vendors are very competitive in terms of pricing.

What other advice do I have?

Product-wise, it is good. In terms of cost, I will leave the choice to them.

Most important criteria that our customers select a vendor:

  • Supportability
  • Scalability
  • Financing.

The main reason that our customers choose 3PAR is because of price.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
CS
Senior Systems Administrator at a consultancy with 5,001-10,000 employees
Real User
You can't beat its scalability. Just add more storage space when you need it.

Pros and Cons

  • "I do not have to worry about cross systems talking to each other or multiple systems trying to interact with each other. Our entire vCenter infrastructure is one large stack, which is nice."
  • "The performance has been fantastic. It has not had many issues whatsoever, and what issues they do have, the support picks up on it quickly. They send us tickets saying that they are doing work without us even having to engage them."
  • "I would like to see a little better integration with OneView and provisioning ESX Hosts."

What is our primary use case?

We use it for virtualization, vCenter, and infrastructure. 

We have simple needs. We are a very small shop and are not a technology company, but we do have mobile apps and websites that we provide to our customers.

I am new with the company. I have only been there about a year now, but I understand that they have had this system for at least three to five years.

The performance has been fantastic. It has not had many issues whatsoever, and what issues they do have, the support picks up on it quickly. They send us tickets saying that they are doing work without us even having to engage them. So, that is very nice.

What is most valuable?

All-in-one containment: I do not have to worry about cross systems talking to each other or multiple systems trying to interact with each other. Our entire vCenter infrastructure is one large stack, which is nice.

What needs improvement?

I would like to see a little better integration with OneView and provisioning ESX Hosts, but other than that it meets our needs.

Possibly because of the version that we are running, but we do not have not enough features.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

I am very impressed with the stability. We have had a stable environment for at least the year that I have been at the organization.

What do I think about the scalability of the solution?

You can't beat its scalability. Just add more storage space when you need it, which is very simple.

How is customer service and technical support?

Technical support is very responsive. Most of the time, they are engaged before we even know about problems that are there. However, for things like disk outages, you have to arrange for somebody to come out and do something. 

They have been very helpful, and worked within our schedules and our maintenance windows. We are very pleased with them.

What was our ROI?

We absolutely see the ROI. Sometimes when you purchase large pieces of equipment like this, uptiming is a huge thing that we need. Also, the stability of the system along with the fact that we have had to put very little time into the product once it was up, established, and running has reduced our costs. It allows us to focus on other important projects, rather than having to constantly restructure the infrastructure.

What other advice do I have?

Support is great. The hardware is great. Unfortunately, we are running on an older version.

I would recommend taking a look at it. I have been looking at the newer options and technology. Not much has changed with it, so the expectations are still there that it would be a solid choice for somebody else.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Jeff Stone
Solutions Architect at Optio Data
Real User
The flexibility and ability to adjust to business needs is where its robustness is

Pros and Cons

  • "It has helped a lot for times when our customers do DR testing. Instead of having to spin down and spin up, I can do it live and seamless. I do not have to schedule downtime with an organization."
  • "It all works in concert using Recovery Manager Central (RMC). HPE coordinates it all, so it is more of a solution instead of products trying to do things together."
  • "Feature-wise, with the InfoSight additions, there is a lot of the stuff missing in the intelligent interface. As they grow and push, a lot of it will not tie into Hyper-V."
  • "There were a few goofy things with support where we were trying to do OS upgrades and HPE MyRoom failed. However, they would not get on WebEx because they are only allowed to get on HPE MyRoom."

What is our primary use case?

We target 3PAR because of the availability aspects that it brings with a synchronous replication. I work with a lot of medical and larger business organizations which are looking for the ability to run stretch clustering between data centers. If they lose a full data center, they can use this to flap over live without application downtime. This is probably the biggest thing that comes into play from an availability aspect. Then, there is also inherently a lot of the performance which comes with it. E.g., if I have a lot of high demand applications, it is one of those where the system, the all-flash array, the 8450, and even the 9450 that recently came out, can keep the latency and response time down.

How has it helped my organization?

A lot of it has to do with its ability to stretch between data centers. It has helped a lot for times when our customers do DR testing. Instead of having to spin down and spin up, I can do it live and seamless. Therefore, I do not have to schedule downtime with an organization. Especially maintenance on arrays, if I need to do some maintenance, it could potentially slow down somethings or even take things offline. 

With 3PAR, I can transparently sort of flap over to that other data center and do all the maintenance I need to do (even if it means forklift upgrading things). I can do this without having to take applications down. For a place like a hospital, which is open 24/7/365, it can't suffer downtime. That is why this product is one of those nice game changers. 

It allows me to do so much and worry about taking care of the clients, instead of how do I keep things up.

What is most valuable?

Its biggest feature is the ability to do a lot of stretch clustering. When I look at a couple of the other arrays, sometimes I have to put extra layers on top where I can do this natively. It works with Hyper-V, VMware, and physical servers. I can keep that storage up transparently when it flops over and also to the kind of the way that it integrates with other stuff in the portfolio, like a Nimble and StoreOnce, to offload like snapshots. Therefore, I am not eating up a lot of what we call Tier 1 data for retention, when I am trying to keep data for archival purposes. I can offload it to less expensive storage. 

It all works in concert using Recovery Manager Central (RMC). HPE coordinates it all, so it is more of a solution instead of products trying to do things together.

What needs improvement?

Some people are talking about getting NVMe drives in with faster flash. However, I think that is on the roadmap. I was at Aspire this year, and they were talking about the next chassis and they are ready for it. It is just a matter of getting them in. 

Feature-wise, with the InfoSight additions, there is a lot of the stuff missing in the intelligent interface. As they grow and push, a lot of it will not tie into Hyper-V. I have a lot of clients with Hyper V, so having that put into InfoSight because I have a lot of clients who run half-and-half or a lot on Hyper-V, especially a lot of schools with public domains. There has been a shift more to Hyper V because the features are really good now, and getting those analytics would really help.

With OneView, there are some challenges. When I set up the Peer Persistence, it is very hard to manage zoning from OneView for arrays. We have eight 3PARs out there right now, and we do all our zoning outside of OneView, which is the opposite of what they say to do. 

What do I think about the stability of the solution?

Stability is nice. A lot of other systems have two to four controllers. From a performance perspective that gets into availability, it can suffer parts failures. The nice part about 3PAR is it starts getting into the six to eight node controllers, if I want to scale up. It is built-in there, and what helps with that is they from almost a managed services, or service provider background, before HPE even acquired them. They have a great structure, where if I have different business units, I need to get granular access. I can create separate domains for clients, but then manage it a little bit differently. The flexibility and ability to adjust to business needs is where its robustness is. Sometimes that adds some complications to the setup and the configuration, but sometimes that is needed based on what the business is trying to do with it.

What do I think about the scalability of the solution?

If I need to step up performance-wise, I can add additional controllers. As far as different systems, if I need to go between the 8000, 9000 or the 20000, I can get into the multi-petabyte and still maintain massive performance, if needed. Therefore, I can start low, even with small businesses. I can look at a two-node 8200, but then if I need to go big, I can get into the eight-node 20000. 

It is a nice family of products. It adjusts for even the smallest client and largest business clients.

How are customer service and technical support?

Usually if it gets to the point where we can't solve it, we will getting on the horn with technical support. Recently, we did have an under the hood issue which came up, and we know where to go or who to contact. Normal support has been good, but if I have to, we can get with their team that is developing the code. 

HPE even hooked me up. There is one guy who is writing their Remote Copy Software, and there is an inherent little bug we found. We have a pretty complex solution, and unfortunately, somebody always has to be the person to find the bug. The nice part is how they responded to it. Their team all came together, and everybody has been real responsive, even to this day. The VP and their product manager are emailing me, and I receive email updates, even as recent as yesterday. They are staying involved and care about the client.

Reactive is normal support, you do not go there. What will happen, and this is what we are excited about, InfoSight from the Nimble acquisition has a lot more of that predictive information because that is where I am pushing my clients to shift. They should be at the right OS level, so we can get those heuristics in there, because a lot of that information is will help. If something is going wrong, then we can identify it ahead of time, because it is easier to prevent than it is to repair. 

One of the reason why I think HPE bought Nimble is not so much for the Nimble Storage, but for the InfoSight part of it. A lot of the intelligence and data center will help resolve those last little issues regarding, "Why did we have downtime?" We should have seen this coming.

There have been a couple bumps with some of the support stuff, but HPE needs to sort that stuff out and that is where I hope Nimble will help because they are well-known for their support. For example, there were a few goofy things with support where we were trying to do OS upgrades and HPE MyRoom failed. However, they would not get on WebEx because they are only allowed to get on HPE MyRoom. Therefore, we had to reschedule an upgrade three times because of it. It was one of those where it was no one person's fault. It was just a policy and procedure issues. So, I am looking forward to getting some of these things cleaned up.

I would rate the technical support as a nine out of 10.

Which solution did I use previously and why did I switch?

It is the availability aspect. Over the last few years, I have done a lot of shifts where people come off of Dell, Hitachi arrays, or even some other products within the HPE line, and they need either the performance or the availability. The availability that they want to put in is a lot of time a type of Peer Persistence setup. We are selling at least two 3PARS where they have multiple data centers, so if an array goes down in the same data center, the customer can lose a whole array and still stay up because they have peer persistence set up. That has probably been the single biggest selling feature: availability. Nobody wants to be the person in the news that is down or costing their shareholders money. Thus, availability has been a real big push, and 3PAR does availability really well.

How was the initial setup?

If you have never set up a 3PAR, it can be daunting. There are a lot nerd knobs. There are a lot of things that we can turn on and adjust. It is easy to get lost in 3PAR. This is where our organization gives a lot of our time, in the setup. 

A lot of times people play with buttons just because they are there. That is where you can get in a little trouble with 3PAR. This is because there is plenty of stuff to do. That is where we try to get ahead of the game, and help them with planning and architecture, e.g., here is what we will do and here is what we will set up and do, because you can get yourself into trouble playing with everything.

We have a pretty good routine down now where the last two arrays that I did were all-flash 8450s, including racking time, and it took less than probably a handful of hours before we were up and running. We did about eight shelves. It is not overly complicated. It is more the OS and configuration which take more time. Usually, most installs never go beyond a day. The rest of it is just fine tuning and adjusting to the environment, depending on the size of the array.

What was our ROI?

Even as we have upgraded the product, one client that I work with a lot has eight 3PARs. They had two of the old 10000 arrays, all three tiers of disks, and they traversed about three to three and a half racks each. Therefore, we had almost six and a half to seven racks of storage. When we went to the 8450s, we went to all-flash and were able to go down to a 16U a piece, so that is 32U total. That is almost a six rack reduction. 

They are out in New Hampshire, in a very green state and very green conscious. I spent an extra 30 days getting the proper numbers from the state of New Hampshire about power consumption, even the air conditioning, such as calculating BTUs an hour. The benefit was already showing that they would save over five years over $400,000 from power cooling. That does not even get into buying less racks.

They were going to more of a fixed pod structure, like a service provider. This was six racks that I do not have to put PDUs into. It is less hardware to maintain. It is less likely to fail because there are less moving parts. Obviously, there are the SSDs, which was a big part of a green initiative (less waste and power being used). 

What's my experience with pricing, setup cost, and licensing?

I do not sell 3PAR all the time because it may not fit in with everything a client is trying to do. It is more about finding the right product for the solution. 

Which other solutions did I evaluate?

The big ones who comes up is obviously Dell technologies, VMAX and PowerMax, when I am looking for availability and performance. Another one that comes up a lot is Unity when we are looking at Nimble. Unity is a big player too right now. 

Also, what usually comes up quite a bit, is just Nimble. That is another one of those things where if I do not want all the nerd knobs, just a simple, great easy product that performs well, and if I want to be less focused on watching the data center moving forward, Nimble is a nice thing. The only thing that is missing right now is that synchronous for availability. They do not do synchronous replication, everything is asynchronous. Therefore, they are missing that availability, but it is on the roadmap for them. If peer persistence is not needed, Nimble is usually a great fit.

They chose HPE 3PAR because of the scale and the adjustability of it. If I need to get bigger, I can get pretty large with the product and still maintain good performance. There are not many vendors that go beyond the four nodes and maintain performance. Having the ability to scale from four to eight nodes allows that additional performance, because I can put 100 SSDs behind two controllers, but I will only be able to see about 20 disks worth of performance because I will outrun the controller. Therefore, getting that in the throughput  helps, but also in its ability to do Peer Persistence, which is the availability aspect where I can lose a whole 3PAR and it is seamless to the host. These are the biggest things: the availability and the speed of it.

What other advice do I have?

They do great things. The system is great. It is just a matter of cleaning up some of the support stuff, then the enhancements that are not there yet. Hopefully, they are coming in with InfoSight. That is where it could be better.

Never have blinders; everybody has their favorite product, but do not turn away from keeping your vision open about a solution. Keep that in mind when you are looking at a product. 

Most important criteria for clients when they evaluate a vendor: A lot of that gets into supportability. What do they have for a track record? How easy is support to work with? How efficient are they? When things go wrong, I do not want be scrambling. How easy is it to get to support and get them on the line (an efficient use of support). 

As far as feature-rich, how does it work with everything from an availability aspect?

Everybody talks about backup, and lot of times, they are talking about it after storage. They should be talking about it together, because storage is part of backing it up. The business should be asking: Am I backing it up fast enough? Are my RPOs and RTOs inline with what the business SLAs are? 

When we start talking backups and the availability aspect to a lot of businesses, they do not seem to be defining their SLAs. They often do not have any. That is where we find that we are having more of a discussion which helps drive a lot of what we need to do. 

You do not want buy stuff, then say, "What can we do with it?" You should be defining what you want to do with it, then purchasing. That is a lot of how we are changing the purchasing process. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
MS
VP Infrastructure at a marketing services firm with 10,001+ employees
Real User
Stable, central storage point for our VMware

What is our primary use case?

It is our main point of storage for many applications. We use VMware so we have all the hosts connected to the 3PAR and that's the central point of storage for our whole organization. It's definitely critical, we can't live without it because that's where all the servers and data are hosted, on the 3PAR.

What needs improvement?

The interface to manage it could be improved. I was looking at OneView. Something basic like that should be available with the 3PAR. OneView has all the bells and whistles, all the features, but I think something basic and similar to that should be come with the 3PAR, at least for monitoring managing it.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It has…

What is our primary use case?

It is our main point of storage for many applications. We use VMware so we have all the hosts connected to the 3PAR and that's the central point of storage for our whole organization. It's definitely critical, we can't live without it because that's where all the servers and data are hosted, on the 3PAR.

What needs improvement?

The interface to manage it could be improved. I was looking at OneView. Something basic like that should be available with the 3PAR. OneView has all the bells and whistles, all the features, but I think something basic and similar to that should be come with the 3PAR, at least for monitoring managing it.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It has definitly been very stable. We haven't had any issues with the 3PAR for years.

What do I think about the scalability of the solution?

We believe it will meet our needs in the future. In fact, we already did an upgrade to the 3PAR, because another company was moving to the same location we use and we didn't have enough space. It was really easy, we just had to add more hard drives and another chassis. It was very straightforward to do the upgrade and scale the 3PAR.

It was a matter of hours. Once the chassis was installed, and then the upgrade was added to the chassis - adding the drive - it took a couple hours to do the whole thing.

How are customer service and technical support?

The support is very good, they're generally very responsive. I haven't had any issues with them in terms of responding in a timely manner to any request that I have had.

Which solution did I use previously and why did I switch?

We came from the EVA which was the previous version and this is, hands-down, way better. It has a smaller footprint and is actually quicker than the EVA.

What was our ROI?

There has definitely been a return on investment. Usually what we do is lease equipment. We are leasing the 3PAR for three years, but after the three years I know we are going to use it for longer. I don't think that we are going to use it for less than five years, so at the time I bought the support for five years, knowing that after the three years with the lease, we were going to buy it out. We are probably going to keep it for five to seven years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
DN
Solutions Architect at a manufacturing company with 1,001-5,000 employees
Real User
Stability is awesome. Its performance has been steady and it stays up.

Pros and Cons

  • "Being able to snapshot things for backup purposes has been key. We do that on our databases four times a day."
  • "The ease of management is its most valuable feature. It is so much easier to manage storage on a 3PAR array than anything that we have had before."
  • "Stability is awesome. Its performance has been steady and it stays up."
  • "I would like to see a little bit more integration from a cloud perspective. In this way, I would have some more flexibility to do more with data, how to store it, and where I have it."

What is most valuable?

The ease of management is its most valuable feature. It is so much easier to manage storage on a 3PAR array than anything that we have had before. 

I really love the thin provisioning part of it. It has saved us tremendously by being able to provide storage to our Windows guys. They think that they have a terabyte and are happy about it, but they do not use anywhere near that, so it does not chew up space on the array, which is nice. 

Being able to snapshot things for backup purposes has been key. We do that on our databases four times a day. 

What needs improvement?

We are an all-flash environment, which is really good. One thing that I would like to see is the ability to take storage on 3PAR array and copy it up to the cloud, any type of cloud I want, e.g., Azure, AWS, etc. HPE has StoreOnce CloudBank integration, but I would like to see a little bit more integration from a cloud perspective. In this way, I would have some more flexibility to do more with data, how to store it, and where I have it.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Stability has been awesome. We have a couple of 8440s that have been in production now for about a year and a half with no hiccups; nothing. Its performance has been steady, very good, and it stays up. 

That is why we had P9500s and Symmetrix in the day, because they just stayed up, and they just always worked. 3PAR has been every bit as reliable and available as those systems.

What do I think about the scalability of the solution?

We are in a mid-size company, and the 8000 series has been good. We are not utilizing all of it, so we have the ability to expand. We have a project right now that we are looking at expanding, so from that standpoint it is good. 

You can get way into the 20000 series and just cut into petabytes of data out there. I like that it moves from entry level to as high as you need to go.

How are customer service and technical support?

Support has been very good. Upgrade-wise, we have had HPE guys call us up, and say, "You need to apply this firmware. We need to get you to this level." Then, we get it scheduled.

They are on time and work with us when we need to get anything done. They get things done, so we do not have to do them, which is awesome. 

Which solution did I use previously and why did I switch?

I have gone the gamut of old EMC arrays, Clarion arrays, and XP arrays, and 3PAR is just so simple. 

How was the initial setup?

Initial setup was straightforward. It is not a hard array to set up and install. Even though we had purchased installation, this was back when we had the previous 3PAR for a performance tool. I got it and set it up.

What about the implementation team?

I installed 3PAR on the server, and it was not hard to do. 

HPE called us up and said, "Here are the things that you can do with this." I replied, "I already went through all of that." They said, "Okay."

What other advice do I have?

They are very good, and I like the product.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
CR
Director Technology Infrastructure at a tech services company with 10,001+ employees
Real User
Ease of management has cut our storage administration workload significantly

Pros and Cons

  • "Valuable features include the intuitiveness of the SAN itself, a lot of the built-in logic and functionality, the tiering that it uses to determine what type of disk is best for the various types of workloads, and the automation that is built in. It's also easy to manage."

    What is our primary use case?

    It's primarily used as our primary SAN, storage area network. We store all sorts of data and VMs on that particular set of disks. It's for local data center usage. We have three data centers now, one in Atlanta, one in Dallas, one in Provo. We aren't doing any site to site replication. It's really just localized and we're trying to get to a point where we are actually doing site to site replication for DR and things of that nature.

    The performance is good. We enjoy it. We like it.

    How has it helped my organization?

    The ease of management is what changed. Where we had, in simple terms, about an hour's worth of work, it has minimized that to maybe one-tenth, or something to that effect. Instead of us having to do a lot of steps to ensure that our environment is where it needs to be from a storage perspective, because of the ease of management, the UI differences, it has allowed us to manage our environment.

    What is most valuable?

    • The intuitiveness of the SAN itself, a lot of the built-in logic and functionality
    • The tiering that it uses to determine what type of disk is best for the various types of workloads
    • The automation that is built in 

    We used to have EMC and we have found that it's a lot easier to manage.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Stability is very good. No issues thus far.

    What do I think about the scalability of the solution?

    We haven't really had to scale it yet. We got a pretty large footprint initially. I think we've added some SSDs, some nearline disk. But from that perspective, no issues, no complaints.

    How are customer service and technical support?

    Most of what we have had to engage support on has been, "Hey, how do we do this?" or, "Hey, I see this, but I don't understand. What can I do?" We've had pretty good experiences so far.

    Which solution did I use previously and why did I switch?

    We had a set of vendors come in and do proofs of concept to help us better understand what options and features were available. Based upon what we found with HPE and 3PAR - I wasn't actually a part of the initial assessment, this is all stuff that I heard when I came on board - it just was the best solution for us at the time.

    How was the initial setup?

    My team was involved in the initial setup and I managed the team. We had three resources that were a part of the setup, so they were onsite with the engineers. They got a week or so of training each. That was pretty much all we were a part of during the initial setup.

    It was probably complicated because most of our team were used to EMC and it's a different kind of mindset. Even today, there are a lot of things that we haven't leveraged because we simply don't have the expertise. Over time, though, as we've used the tool, we've become more comfortable with it.

    What was our ROI?

    I don't know if we've done enough analysis to gauge ROI yet.

    Which other solutions did I evaluate?

    As far as I know, we had three vendors on our short-list: HPE, EMC, and a third vendor I don't recall at the moment.

    What other advice do I have?

    Definitely learn the features of the product, what it takes to actually administer and manage it, what type of resource load is also required. It's not necessarily a tool that enables anyone who says, "Hey, we bought a SAN, go take it over." It really takes someone who has an understanding of and background in the tool, maybe even a little background with HPE. Just make sure you fully understand what you're getting into.

    I would rate it a nine out of 10. We've been fairly satisfied with the product, we haven't had any issues. It's definitely not something that you can easily jump into without that initial set of knowledge to help you understand how to use the tool. From our perspective, the way we went into it was backward. We bought and then learned, instead of learned and then bought. That has been a part of our hurdle but, overall, it has been a good product.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    JH
    Supervisor Infrastructure at Blessing Health System
    Real User
    Tech support is great, and that is for any of their team who has ever worked with us

    What is our primary use case?

    We use this for our highest tier level applications, our tier 0 through tier 2, so those are our mission critical and business essential type of applications. We want to make sure that we have the most critical things running on the best equipment that we have, and it is performing well right now.  We have been working with 3PAR for almost three years now. We leased two arrays, struggling with it a bit. However, HPE did right by us and provided the resources (people, hardware, and additional storage) to do what we needed to do.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It has been reliable recently. In the past we did not have very good luck with it the first year or so that we…

    What is our primary use case?

    We use this for our highest tier level applications, our tier 0 through tier 2, so those are our mission critical and business essential type of applications. We want to make sure that we have the most critical things running on the best equipment that we have, and it is performing well right now. 

    We have been working with 3PAR for almost three years now. We leased two arrays, struggling with it a bit. However, HPE did right by us and provided the resources (people, hardware, and additional storage) to do what we needed to do.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It has been reliable recently. In the past we did not have very good luck with it the first year or so that we owned it. Now that HPE has put the right resources, as well as the additional solid state drives, it has helped improve the performance and stability.

    What do I think about the scalability of the solution?

    We are taking somewhat of a different approach. We are going more towards a hybrid solution in our data center. We are focusing more on developing our hyperconverged technology, and expanding it. We are going to buy eight nodes this year and eight nodes next year. Eventually, we are not going to want to buy large storage devices and probably utilize just storage, but in a different manner going forward.

    How is customer service and technical support?

    Tech support is great, and that is for any of their team who has ever worked with us. They are willing and committed to making sure the customer is treated the way we need to be. For example, they were there for about a month or so when we were having calls every day with them. 

    How was the initial setup?

    Initial setup was straightforward and fairly easy. The hard part was that we were on EMC VNX and trying to get those converted over into the HPE 3PAR, that process took awhile, along with scheduling downtime to get some of the physical stuff migrated over to the new device.

    What about the implementation team?

    We ran into some struggles when we were trying to implement it. We have two production data centers running Active-Active. Our arrays did not like talking, reading, and writing to each other. Therefore, they were causing some hiccups, but after several phone calls and meetings with HPE reps, and some additional storage, we were able to get it working exactly where we needed it to.

    What other advice do I have?

    I would have rated it higher, but there was a length of time that it took to resolve and get the product working the way we wanted it to. This happened on day 60 rather than day one.

    Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    MB
    Systems Engineer at a financial services firm with 501-1,000 employees
    Real User
    We have more uptime, better trade times, and less hassle opening tickets

    What is our primary use case?

    Low latency storage for production trading systems.

    We have multiple trading platforms which are trading different products regionally. The complexity comes when we are applying those trading algorithms globally. It has to be efficient in executing those trades, getting the right prices for the customers with the right spreads for the customer. You have every global FX currency that is present plus equities and future options. If you put all these things together, it gets quite complex.

    We have been extremely happy with 3PAR so far.

    How has it helped my organization?

    We have more uptime, better trade times, and less hassle opening tickets with HPE.

    What is most valuable?

    • Remote Copy Groups
    • Peer Persistence
    • Redundancy
    • Fairly easy user interface
    • InfoSight

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    It's a very stable platform. It has been running pretty smoothly. It's one of those things where you set it and forget it. We tweak it here and there and we add things to it a little bit, but nothing crazy.

    What do I think about the scalability of the solution?

    We haven't really had to add anything to it recently.

    How is customer service and technical support?

    Technical support is very good. They're very prompt. They know about stuff before we do sometimes.

    Last night was a perfect example. We had a problem last night and before we knew it, there was an email and then, about 15 minutes, later HPE Support sent another email saying don't worry about it, it corrected itself, nothing to worry about.

    What was our ROI?

    I would think we are seeing return on investment. I'm not sure of the exact numbers.

    What other advice do I have?

    I've had a great experience with it and I would recommend it to a colleague.

    I rate it at nine out of 10. It's a very stable platform, it's very easy to learn how to use, has an easy user interface, tasks are very simple for an admin. As I said before, you set it up and you don't have to worry about it after that. With HPE you're in good hands.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    ProjectD7fc0
    Project Development Engineer at a manufacturing company with 1,001-5,000 employees
    Real User
    You can mix SSDs with running and slower drives, minimizing cost but maximizing storage

    Pros and Cons

    • "Being able to provision drives on demand, as opposed to populating a whole stack of drives and not using them. In the latter scenario, you are locking your money in, you don't get a return on investment. On the fly, you can build up your storage as needed, so that's a very good feature."
    • "You can have SSD drives, fast disk drives, and slower drives, redundancy between drives, and hot-swappable drives on the SSDs, the faster hard drives, and the slower drives."
    • "From a single panel, I can see the performance of my service, my network, and my storage."
    • "It would also help if they integrate current technologies, newer technologies, and more efficient technologies, as time progresses. For example, integrate the fourth level of NAND devices."

    What is our primary use case?

    The primary use case for 3PAR would be security video recording, and the security video is used for multiple purposes. In the healthcare environment, it will be used for real-time locating, patient wandering, infant abduction, asset tracking, and staff duress.

    Taking it to the next level of healthcare, in pharmaceuticals one has to keep track of the production and movement of products and retain those records for a period of two years, as per federal regulations. So now, we need multiple levels of storage: immediate storage, short-term, and long-term, with the data being kept for up to two years.

    In these scenarios, 3PAR is an ideal solution, and we've had a lot of success because of its capabilities and the different types of storage. You can mix SSDs with running drives and slower drives for longer-term storage, minimizing your cost but maximizing your storage. And you can also evolve storage as needed. You can increase the amount of storage by adding in drives on the fly, as the need arises. 3PAR provides a very ideal solution for some of my customers.

    How has it helped my organization?

    It gives organizations a single point of storage and single point of backup. I would call it a "single repository" of all your data with a good archiving system. Those are the biggest benefits I see.

    What is most valuable?

    There are lots of valuable features, so it's difficult to isolate a few. Number one, being able to provision drives on demand, as opposed to populating a whole stack of drives and not using them. In the latter scenario, you are locking your money in, you don't get a return on investment. On the fly, you can build up your storage as needed, so that's a very good feature. 

    The second one is the mixture of drives. You can have SSD drives, fast disk drives, and slower drives, redundancy between drives, and hot-swappable drives on the SSDs, the faster hard drives, and the slower drives. This is a huge advantage as opposed to some other systems out there.

    And of course, there are plugins and compatibility with the standard HPE hardware and it gives you a single panel to view the performance of your devices. From a single panel, I can see the performance of my service, my network, and my storage.

    What needs improvement?

    I would like to see them lower costs.

    It would also help if they integrate current technologies, newer technologies, and more efficient technologies, as time progresses. For example, integrate the fourth level of NAND devices. I believe at the moment we have third-level NAND load-leveling in place. I know these devices are around the corner. In the not too distant future, they should add these types of drives in there. That will give us much faster access. Hopefully, in time, we will replace the spinning hard drives with SSDs only, and the different types of SSDs.

    What do I think about the stability of the solution?

    Hot-swappable drives and built-in redundancy gives stability to the solution.

    What do I think about the scalability of the solution?

    Being able to add drives on the fly gives the solution scalability.

    Which solution did I use previously and why did I switch?

    Most of my projects are large P3 (public-private partnership) projects, where we do design, build, and maintenance of a facility for up to 20 to 25 years. We then return it to the client with another 10 years of service. So, upfront, I have to decide what solutions to put in there that will give me the minimal refresh over a longer period of time. I have to weigh the pros and cons of how much I spend upfront and what my maintenance cost will be over time. That's where the 3PAR solution is a good solution for me. It gives me fewer refreshes over a period of time and yet, at the end of the contract, I can still return it to the client with another 10 years of service.

    My clients rely on me for evaluating vendors. One of the things I do is take the data sheets from multiple suppliers, compare them, see what is the best fit for the client and then, of course, use my own judgment and experience with my other clients on the given product. Fortunately, 3PAR has been a good product, so, I have no hesitation in recommending it and moving forward with it.

    How was the initial setup?

    My involvement is primarily in the initial design of the system. I'm not involved with the actual setup. I will engage vendors recommended by HPE, or HPE-authorized vendors, to do the setup for me.

    What other advice do I have?

    Go out, do your research first on the different products that are out there and make the judgment for yourself. The information is out there.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    CH
    Tech Director Data Centers with 5,001-10,000 employees
    Real User
    It is flexible, and they have a convenient capacity model that works well for us

    Pros and Cons

    • "The tech support is great. If we have a problem, we literally will have boots on the ground with senior sales people, as well as the people to fix the problem, to help make sure we are taken care of."
    • "I need flexibility for interoperability across multiple platforms, not just HPE."

    How has it helped my organization?

    It is status quo from what we came from. We came from ViON and Hitachi. Part of that is our own problem. It is not as much HPE, as to how we are using it. We lifted and shifted, identically from one system to another.

    What is most valuable?

    It is flexible. We receive a lot of flexibility. We do at capacity on demand (COD), so we do not buy it upfront. They have a convenient capacity model that works well for us. HPE are a sub to the ones we buy it from, but they are the best sub that you could ask for. Whenever we have a problem, they come right onsite.

    What needs improvement?

    I would like to see more openness with other platforms. InfoSight synergy as a whole is great, if I own all HPE products. 

    It is whoever gets me the best price and value. They win the contract. I need that flexibility to work with, for example, if Dell were to win my server contract or ViON were to run the storage, and I still had HPE servers. I need flexibility for interoperability across multiple platforms, not just HPE.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    We had major issues in years one and two. 

    Now, it is stable. In the beginning, we had some stability and reliability issues. Over the last three years, it has been very stable and reliable.

    What do I think about the scalability of the solution?

    It is definitely scalable. We do not have any issues.

    How is customer service and technical support?

    The tech support is great. If we have a problem, we literally will have boots on the ground with senior sales people, as well as the people to fix the problem, to help make sure we are taken care of.

    How was the initial setup?

    It was complex for us, but we were literally migrating nine data centers across the globe, from product A to product B. We got in our way more than anyone else did. I can't judge how the product would be in a typical environment, since we are talking about 75 petabytes over nine data centers. It was a big project. 

    The product is straightforward enough. If we were to do it as a new implementation, it would not be an issue.

    What other advice do I have?

    We are happy with it. However, there is always room for improvement.

    Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    DB
    Network Manager at a manufacturing company with 501-1,000 employees
    Real User
    It is worry-free. I do not have to sit there and tend it.

    Pros and Cons

    • "It has improved the ability of the executives to get proper insights."
    • "It is worry-free. I do not have to sit there and tend it."
    • "3PAR has StoreOnce and replication. I would like it if they worked together. Or, if I had Nimble and put that either in DR or a primary cohesive management, but still use the cool features of 3PAR, that would be awesome."

    What is our primary use case?

    It is our primary storage. We use it with our VMware environment and all of our high performance applications are stored on it.

    I work for an equipment distributor, but we have various business lines: everything from earth moving to electric power generation. These are very different needs. Then, we have our accounting system which is on there, plus business intelligence. All these are different types of workloads.

    We purchase the 3PAR that has flash tier and we can migrate between the spinning disk and flash. It seems to work very well. It self-optimizes. I do not need to worry about it. It does its job. It is the self-driving car. You let it do its thing and it gets you where you need to go.

    How has it helped my organization?

    It has improved the ability of the executives to get proper insights, because our old storage was not fast enough. 

    What is most valuable?

    It is worry-free. I do not have to sit there and tend it, because I have a lot of other things that I have to do. Once you set it, you can forget it until you need to go and add more storage. It does its thing and you can go do your work.

    What needs improvement?

    3PAR has StoreOnce and replication. I would like it if they worked together. Or, if I had Nimble and put that either in DR or a primary cohesive management, but still use the cool features of 3PAR, that would be awesome.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    We have never had a problem.

    What do I think about the scalability of the solution?

    It is good.

    How are customer service and technical support?

    I have done two different upgrades with them. That is all I have done because the stuff is all working. 

    Technical support was very helpful. They scheduled around me, then when it was time, we just met in a HPE room, they did the upgrade, and I saw everything they did. Then when they were done, we left the room and I was done. I had my stuff back.

    Which solution did I use previously and why did I switch?

    We are using Tableau, and it is a heavy thing, especially when you start calling in a lot of data sources. At our old storage, it was iSCSI connected and not adequately responsive. Therefore, they had to trim down the searches, and as a result, they were getting less insight. Now, they get everything they want and in a timely manner. 

    We were using Dell EqualLogic. The load from our VMware (when we first put it in was fine) had gone from approximately 20 virtual machines to 150 virtual machines on the same storage. The storage load had increased so drastically that we just could not keep up with it, so we looked at different things. I mentioned 3PAR is an excellent enterprise cost product. 

    We switched because noticed there was a lag in our previous storage, then went ahead and got 3PAR. 

    What was our ROI?

    We certainly have seen value and everybody is happy, including our executives. They are very glad that things are working smoothly and they can get good insights and information from Tableau.

    What's my experience with pricing, setup cost, and licensing?

    It is a little more money, but it is worth it because it does it better.

    Which other solutions did I evaluate?

    We looked at Dell's competing product. This is prior to them buying EMC. We looked at Compellent. We also looked at EMC and Pure Storage. 

    We bought EqualLogic before Dell bought it. After Dell bought it, some things changed. Now I am afraid of buying a small player that might get purchased and the story changes. Therefore, we thought HPE is a very stable partner. Nobody will buy HPE. We can go ahead and trust that it will be a stable, supported product for the foreseeable future.

    What other advice do I have?

    It does a great job and I do not have to worry about it. It worries about itself. It tells me if there is something wrong.

    Go to Houston, the executive briefing center, if you can. It is very good because you get a very deep dive and you can ask questions to obtain information. I did it and thought it was helpful.

    Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    WW
    Systems Architect at Greenville Health Systems
    Real User
    It was straightforward, simple, and easy to set up for managing compute and storage

    Pros and Cons

    • "The most valuable features for me are the simple management of the platform and its performance."
    • "It was straightforward, simple, and easy to set up, along with the OneView tools, for managing both compute and storage."
    • "It needs the addition of InfoSight, which is the most critical, along with predictive analytics and AI."

    What is our primary use case?

    I am with a healthcare system. It is for our electronic medical record.

    It has been fantastic. No issues.

    How has it helped my organization?

    It is all a part of the GreenLake offering that we have, which includes monitoring, performance, and being able to accelerate delivery with the platform. This is most critical for us.

    What is most valuable?

    The most valuable features for me are the simple management of the platform and its performance.

    What needs improvement?

    It needs the addition of InfoSight, which is the most critical, along with predictive analytics and AI.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    It has been rock solid for us.

    What do I think about the scalability of the solution?

    It has been rock solid for us.

    How are customer service and technical support?

    We have not used their technical support.

    Which solution did I use previously and why did I switch?

    We took a look at what our current challenges were with just traditional compute and storage, and we were not fully integrated with those solutions. This solution allowed us to standardize on one platform and be able to deliver it in a quick way. That was all around the most beneficial.

    How was the initial setup?

    It was straightforward, simple, and easy to set up, along with the OneView tools, for managing both compute and storage. It took a couple of days to set up, and two to three days to get familiar with the interface.

    What was our ROI?

    With our electronical health record, we are one of the few customers who are able to offer it as a service to other hospital systems. We are able to deliver these services to our customers, not just within our current business, but future businesses.

    What's my experience with pricing, setup cost, and licensing?

    My recommendation would be to engage professional services, if you have questions. We sat down and went through a very extensive (six to eight month) evaluation from the components. We visited some labs and other sites. 

    Take advantage of what HPE offers as far as professional services, and this will help you make the right decision.

    Which other solutions did I evaluate?

    We did evaluate other solutions. We chose 3PAR because of the converge system, the all in one solution.

    What other advice do I have?

    It has been very beneficial for us.

    The most important criteria when evaluating a vendor: 

    • Resiliency
    • The data replication features
    • An all-flash array 
    • Performance.
    Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    EH
    Principal Engineer at a comms service provider with 1,001-5,000 employees
    Real User
    Our applications are now at least two to four times faster

    Pros and Cons

    • "Our applications are now at least two to four times faster."
    • "It needs better dedupe. It is hard for all the older generation arrays to put up dedupe because they tend to do the other stuff so much better. They have to keep the stability before any other new feature."

    What is our primary use case?

    It is for our IT. It is our kitchen sink; we use it for everything.

    How has it helped my organization?

    Our applications are now at least two to four times faster. It was a night and day change.

    People walk up to us going, "This is just good. Thank you." It is nice for storage people to receive thanks instead of people saying, "Your stuff is slow."

    What is most valuable?

    Comparatively to everything else, the value proposition, the TCO, and the price make a big difference from all the other players who are in the same realm.

    What needs improvement?

    Better dedupe. It is hard for all the older generation arrays to put up dedupe because they tend to do the other stuff so much better. They have to keep the stability before any other new feature. They have to get it right all the time, not just the first time.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It is stable as heck. That is 3PAR's main name.

    What do I think about the scalability of the solution?

    We upgraded scalability-wise, and it just hummed along. It was easy.

    How are customer service and technical support?

    I have used support a lot. Even in the beginning, it was easy to call somebody, and people say, "Other vendors when they talk to the support guys, they actually collaborate." 

    This was 3PAR five or six years ago until now. When we have an issue, they will call VMware for us instead of us needing to go back and forth.

    Which solution did I use previously and why did I switch?

    We previously used EMC VMAX.

    When I was at Level 3 Communications eight years ago, we were one of the first customers of 3PAR before HPE bought them. We did a PoC, and it literally made the others in the race look bad. It was that good.

    How was the initial setup?

    It was so easy. When you make a volume, it takes seconds instead of minutes, if not tens of minutes. It took me less than an hour to set up the array.

    What about the implementation team?

    I was the one who did all the PoCs. I set up everything and tried to automate everything I could.

    What was our ROI?

    Performance is at least two times, if not three times, what we had previously. Even now, it is still two to three times in performance what everything else is by price comparison.

    The value is not just in price, there is the time that the administrators administer the array: It is two times, if not four times the difference. Something that they would take task-wise an hour, it will take (at the most) 15 minutes with a 3PAR. It goes the same way with the Nimble.

    Which other solutions did I evaluate?

    Back then, it was HPE versus EMC.

    What other advice do I have?

    Just try it out. Do a PoC side-by-side. It wins.

    Most important criteria when evaluating a vendor: 

    • The technical aspects of the price
    • The return on investment
    • The support. 

    You are not making a decision based on just one or two things. If you are, you are not doing a good service for your company or your stakeholders

    Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    JP
    Sr Engineer at a comms service provider with 10,001+ employees
    Real User
    Peer Persistence and predictive analytics are key features in our deployment

    Pros and Cons

    • "The predictive analytics, where we're getting notifications prior to a failure has been helpful."

      What is our primary use case?

      Virtual machine data storage. It's serving one specific business need.

      It is performing as expected. It hasn't been fully exercised as we're still moving production onto it.

      How has it helped my organization?

      We are still transitioning to it.

      What is most valuable?

      We're utilizing the Peer Persistence. 

      Also, we haven't had to fully embrace it yet, but the predictive analytics, where we're getting notifications prior to a failure - we've gotten some during our PoC and testing - has been helpful.

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      It has shown a lot of stability. We have a pretty rigorous QA process and there have been some minor issues and some things that we've had to work through, but nothing that has been unpredictable or unexplainable or just flat out faulty. It has been pretty reliable.

      What do I think about the scalability of the solution?

      I'm not too familiar with the scalability, I haven't to expand on it yet. But, from what I understand, scaling it should be easier than with typical storage platforms. We did recently just add a shelf of disks, which didn't take too much effort. I think it definitely has good scalability, but I don't have too much hands-on with that yet.

      How are customer service and technical support?

      Technical support has been pretty good. We always have to work hand in hand with our HPE support teams, we have to provide data and logging and feedback, etc. But typically they're pretty responsive. They dig into issues and but you have to work with them. You can't just throw a problem at them and expect them to fix it, you have to keep an open line of communication, give them the data they need, and work with them that way.

      Which solution did I use previously and why did I switch?

      We were in a position where we could reinvent our wheel. We had an older, aging architecture and we needed to update. So, as much as it is a replacement and an upgrade from our existing equipment, it is also brand new. It's a complete transition from where we were to this. It's hard to look at it as a transition when there is that much stark difference. When we get over to it, there's going to be a clear benefit upgrading from what our legacy networks and servers are.

      When evaluating a vendor our criteria include

      • price
      • customer service 
      • quality of the technology 
      • whether or not it can serve our needs.

      How was the initial setup?

      I think once you know the system, the setup is pretty straightforward. Being somewhat unfamiliar with it going into it, it can appear complex. Once you understand the key concepts and the configuration points that 3PAR is using, I think it becomes easier.

      We worked at it for at least two weeks, but we had other priorities than just setting it up. We were exploring, poking the box, so it wasn't just an out-of-the-box, get it set up process. The out-of-the-box, basic set up was about a day for rack and stack and then maybe another day or two - once we knew which configuration we needed on it - to have it fully implemented.

      What was our ROI?

      Clearly we see value. It is serving a specific purpose for our hardware solution. When our full solution is implemented, there is a clear return on investment, not just for the storage component but for our compute networking components that are part of the larger architecture picture that 3PAR fits into.

      Which other solutions did I evaluate?

      Our organization already had an established relationship with HPE so, in this particular case, we weren't in a position to shop this piece of the solution around. We stuck with HPE after making the other decisions.

      What other advice do I have?

      It's a very good solution. It doesn't come without some of its own quirks. We had a few struggles to get certain things working and HPE worked with us through them. Not everything was well-defined in the HPE White Papers. It definitely required working with HPE engineering and the solutions architects to get through that. That being said, the promise of what 3PAR was supposed to do for us, we were able to achieve that.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      Eduardo Fontanella
      Infrastructure Manager at a construction company with 1,001-5,000 employees
      Real User
      The solution, stability, and the performance work well for us

      Pros and Cons

      • "The solution, stability, and the performance work well for us."
      • "The newer versions have some other characteristics that we are not using. We would like to use them and set them up in our current version."

      How has it helped my organization?

      All our data is in 3PAR. 

      Our application worked well after we implemented the 3PAR solution.

      What is most valuable?

      • Stability
      • Performance

      These features are why we like this product.

      What needs improvement?

      The newer versions have some other characteristics that we are not using. We would like to use them and set them up in our current version.

      For how long have I used the solution?

      Three to five years.

      What do I think about the stability of the solution?

      It is reliable. The product is rich and very stable. Since we started, we have not had any problems.

      Also, we have some upgrades that we have needed to start for a while. However, stability is a characteristic of the product.

      What do I think about the scalability of the solution?

      We have not upgraded the size of the discs since we started.

      How are customer service and technical support?

      Support is good. Every time that we contacted HPE, the problems were solved within a good time frame.

      Which solution did I use previously and why did I switch?

      Previously, we had another solution where we have some problems. The application would be waiting for the IO. With 3PAR, everything was solved.

      The solution, stability, and the performance work well for us.

      What about the implementation team?

      HPE helped us set it up and the product worked well afterwards.

      Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      RW
      Systems Manager at a tech services company with 10,001+ employees
      Real User
      Allows us to mix drive spaces; the redundancy and tiering are also key for us

      What is our primary use case?

      VMware and SQL.

      In terms of performance, we had an issue with the earlier version, the 7400, an iSCSI issue. They replaced it with one from the 8000 series and it has been doing pretty well so far.

      How has it helped my organization?

      It lets us mix a lot of drive spaces, as well as performance drives, between Fibre Channel, long-term storage, and SSD drives. It performs pretty well as far as moving the data around and not letting a lot of it go to waste.

      What is most valuable?

      • Redundancy
      • Performance (I/O and stability)
      • The tiering

      What needs improvement?

      Nothing really comes to mind. We talked to somebody earlier today, here at HPE Discover 2018, about their Docker integration for it, so that's something we'll probably check out next for both the 3PAR and Nimble.

      For how long have I used the solution?

      More than five years.

      What do I think about the scalability of the solution?

      We haven't any issues with scalability. We have added a lot of different shelves to it, we have close to about 400 terabytes. It has done pretty well in that regard.

      How is customer service and technical support?

      Technical support is pretty good. We've used it mainly for firmware upgrades and those type of things. We also used them initially for troubleshooting issues on the previous version. They have been helpful.

      How was the initial setup?

      I was not involved in the initial setup. We did have HPE onsite to help with that. It didn't take too long, maybe two to three days.

      What was our ROI?

      I believe it is paying off at this point, but I don't have any numbers for ROI.

      Which other solutions did I evaluate?

      We looked at Dell, Tegile, and Pure Storage. We went with HPE in the end because we already have HPE equipment, we're mostly HPE server and software, so we went with that. We're trying out the new Nimble now in our new data center.

      When I evaluate vendors the important criteria are 

      • redundancy
      • scalability
      • performance
      • metrics for reporting.

      What other advice do I have?

      My advice would be, make sure you know your workloads going into it and how you will best be able to utilize a solution, especially when deciding what disk structure to get and how to lay it out.

      Overall, I would rate 3PAR at eight out of 10. The biggest issues we had were performance issues with the older version, but this one has been doing okay.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      DG
      IT Manager at a manufacturing company with 1,001-5,000 employees
      Real User
      Provides us with robust operations although the product support needs improvement

      How has it helped my organization?

      It has kept our operations robust.

      What is most valuable?

      What I like is the flexibility and the pricing of the storage compared to other enterprise storage solutions. Also, the technology - they use chunklets, they spread the data out and offer resiliency.

      What needs improvement?

      The product is sturdy, it's robust, it fulfills its purpose. However, if the support guys or the installers, those who are deploying it, would show us all the features, I think that's would improve things.

      For how long have I used the solution?

      Three to five years.

      What do I think about the stability of the solution?

      It has very stable. We had one or two hiccups initially, but the HPE engineering team took care of them.

      What do I think about the scalability of the solution?

      For us it's scalable, absolutely. We are not using it that much. It can scale beyond our needs.

      How are customer service and technical support?

      Support is the biggest downside. I'm not so happy with support. I'm happy with HPE's products. HPE being an engineering company, they provide world-class products. But where we are struggling is with the services, the timeliness and how they deliver and support those products.

      Which solution did I use previously and why did I switch?

      We were an XP7 shop and we went from that to 3PAR.

      How was the initial setup?

      The setup is becoming more straightforward now. Initially, we had hiccups during the upgrades and they caused some outages in our environment.

      Now, the upgrades are doable at the customer level. They're point-and-click. They have brought the administrative functions down to the user level.

      What was our ROI?

      We actually bought the most recent model six months ago. We bought two units, and that was based on our ROI analysis.

      What other advice do I have?

      I rate the product itself at nine out of 10, but support gets a four out of 10.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      JL
      Manager Of Storage And Network Engineer at a financial services firm with 201-500 employees
      Real User
      I can provision disks and monitor the performance easily

      Pros and Cons

      • "It is very easy to manage. I can provision disks and monitor the performance easily."
      • "I would like to see the reliability improve. While it has been a good product, the QA of the product could be done a little more thoroughly."

      What is our primary use case?

      Our use case is primary storage.

      How has it helped my organization?

      Forest who actually take a back up of our databases, like snapshot, to another volume and snapchat to be melded for a different operating systems, which has helped us tremendously as far as speed and time to completion.

      What is most valuable?

      It is very easy to manage. I can provision disks and monitor the performance easily.

      What needs improvement?

      I would like to see the reliability improve. While it has been a good product, the QA of the product could be done a little more thoroughly.

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      We had a rocky start. It has been stable for last year or so.

      What do I think about the scalability of the solution?

      It should meet our needs going forward.

      How is customer service and technical support?

      Support has been great. We find the people knowledgeable, and it is easy to find the right person for anything.

      We did have a rocky start. However, support has been with us all the way to remedy issues.

      How was the initial setup?

      The initial setup was straightforward and easy to setup. It can be done in a couple of days.

      What was our ROI?

      It has greatly reduced my management overhead time. Therefore, it has been good.

      What other advice do I have?

      The performance is pretty good and the usability is excellent. The only thing which will downgrade it is the stability.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      AD
      Delivery Director at Schneider Electric
      Real User
      Flexible solution, it streamlines our workload throughput

      What is our primary use case?

      Our primary use case is data retention. We also use it for test environments and deploy systems for customers as well. The performance from it has been excellent, from what we have seen so far.

      How has it helped my organization?

      It has improved our throughput in terms of workloads.

      What is most valuable?

      The flexibility and the intelligence inside of it.

      What do I think about the stability of the solution?

      The stability has been great. Of course, we've had limited experience with it so far.

      What do I think about the scalability of the solution?

      Scalability looks excellent as well.

      Which solution did I use previously and why did I switch?

      We used older HPE solutions. We worked with our HPE rep. He described some of the functionality and we could see how it fit into our organization.

      Our most important criteria when evaluating a vendor are

      • performance
      • support.

      We went with HPE because we had worked with them and they met our requirements. Those were the main drivers. They had proven support and reliability.

      How was the initial setup?

      I wasn't involved in the initial setup but it was straightforward. It took about two days.

      Which other solutions did I evaluate?

      We evaluated some other vendors loosely, but we were more focused on HPE.

      What other advice do I have?

      In our limited experience so far, it has been excellent. Support has been fantastic, the setup process was smooth.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      JN
      IT Architect at Oncor Electric Delivery
      Real User
      Enabled us to consolidate down to a single platform which meets all of our needs

      Pros and Cons

      • "When we started using 3PAR what we liked was the simplicity of the product. We needed a higher performance storage and, in our support model, we needed to keep the simplicity of the storage architecture, keep it as clean and as manageable as we could."

        How has it helped my organization?

        From a management standpoint of the arrays, they work really well. They handle a lot of data and, overall, it lowers the complexity of our storage infrastructure. We've been able to consolidate down to a single platform which meets all of our demands, anywhere from our advanced meter systems to our customer information system.

        What is most valuable?

        When we started using 3PAR what we liked was the simplicity of the product. We needed a higher performance storage and, in our support model, we needed to keep the simplicity of the storage architecture, keep it as clean and as manageable as we could.

        What needs improvement?

        We have seen one area, where we have highly virtualized Solaris instances, where we're getting into the queue depth, so we probably need to do some work in the queue-depth area in the arrays. I'm not sure if its specific to Solaris, because we haven't encountered it on other platforms but, then again, on some of our largest Solaris frames, we are running several hundred virtual containers and we see the queue-depth issue there.

        For how long have I used the solution?

        More than five years.

        What do I think about the stability of the solution?

        It has been stable. It has been very reliable. I have no problems around it.

        What do I think about the scalability of the solution?

        As we transform and we're starting to move data, much more data, we're looking at the scalability. I don't have any indicators that it will not scale, but there is a lot of analysis we have to do. We're doing modeling of that data right now to see what decisions we will make in 2019. I am assuming we will maintain at least some 3PAR, but we may have to compliment it with something else, based on the demands we have around our data.

        How is customer service and technical support?

        From my experience, tech support has been good. I'm not directly interacting with support due to my role but the feedback I've received has been good.

        How was the initial setup?

        This is a question better answered by the guys who actually support it, but it's my understanding that the upgrade process is pretty seamless. They scheduled it over a weekend, they rolled the upgrade through, and it works pretty well. Occasionally, there are glitches they need to work through but, from what I have observed, they're minor.

        The process doesn't drag on. It's just planning, scheduling it, change tickets go in, and then they run it. It's a process that pretty much takes under a day. And then, after implementing, it's a matter of watching it to make sure everything is smooth after the upgrade finishes.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        HR
        IT Manager at Maquinas Jacto
        Real User
        Robust solution which provides fast access to our data

        How has it helped my organization?

        It has provided a robust technology which provides us with fast access to the data. This is one of the areas where it has improved our company.

        What is most valuable?

        3PAR is very fast and robust.

        What needs improvement?

        I have been looking into additional functionalities of 3PAR but at this moment we are very satisfied with the basic functionality.

        For how long have I used the solution?

        One to three years.

        What do I think about the stability of the solution?

        It's stable. I can't recall any problem with the 3PAR technology.

        What do I think about the scalability of the solution?

        It's scalable. We are creating a plan, with our HPE partner in Brazil to duplicate our 3PAR environment because for us it is very important. It's the base of…

        How has it helped my organization?

        It has provided a robust technology which provides us with fast access to the data. This is one of the areas where it has improved our company.

        What is most valuable?

        3PAR is very fast and robust.

        What needs improvement?

        I have been looking into additional functionalities of 3PAR but at this moment we are very satisfied with the basic functionality.

        For how long have I used the solution?

        One to three years.

        What do I think about the stability of the solution?

        It's stable. I can't recall any problem with the 3PAR technology.

        What do I think about the scalability of the solution?

        It's scalable. We are creating a plan, with our HPE partner in Brazil to duplicate our 3PAR environment because for us it is very important. It's the base of our data center.

        How is customer service and technical support?

        Support Is very good. We get to resolutions very quickly. Our partner in Brazil is there for us every time.

        What other advice do I have?

        I give it a nine out of 10. 3PAR is very good, but not perfect.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        GM
        Manager Lab Operations at a tech vendor with 5,001-10,000 employees
        Real User
        VVols and Thin Provisioning are important in our development work

        Pros and Cons

        • "They are using Ansible to automate the provisioning, so that simplifies the day-to-day operations."

          What is our primary use case?

          It's for storage, provisioning to our R&D teams. The developers provision the storage and test their products. The storage is critical for our development.

          How has it helped my organization?

          Right now we are looking at automation. Based on my conversation with 3PAR, they are using Ansible to automate the provisioning, so that simplifies the day-to-day operations.

          What is most valuable?

          • VVols are important for us
          • Thin Provisioning
          • Deduplication

          What needs improvement?

          We would like to see automation. We are primarily looking at provisioning and deprovisioning the storage, based on the customer requirements.

          What do I think about the stability of the solution?

          The stability is good, we really like the stability and uptime.

          What do I think about the scalability of the solution?

          We have multiple storage arrays, we have yet to expand the existing storage.

          How are customer service and technical support?

          We use technical support for firmware updates and any other application issues. The technical support is good. 

          Which solution did I use previously and why did I switch?

          The decision to find a solution is based on internal requirements. We need storage capacity. Currently, we have, let's say, two petabytes. When we needed more storage then we'll think about expanding the existing storage or buying a brand new system.

          The important criterion for us when looking at vendors is performance. We recently evaluated all-flash-based arrays and the hybrid model, and how they handle I/O throughput. Those are the key areas.

          We went with 3PAR because it is easy to use and we are very familiar with firmware which is easy to manage. Creating the internal groups and other areas is very easy for us.

          How was the initial setup?

          The initial setup was straightforward; configured the management interface and it was ready to use. After the physical deployment - you need to connect the power and network - it should not take more than one day, even less than one day.

          What was our ROI?

          We are using the same area for multiple product groups and multiple setups. It's a shared environment, so we see a lot of benefits with that model.

          Which other solutions did I evaluate?

          We looked at NetApp, Hitachi.

          What other advice do I have?

          I would recommend 3PAR or Nimble. Nimble is all-flash arrays, if you have the budget. Otherwise, we favor 3PAR, the 8000 and 10000 series.

          I rate 3PAR at nine out of 10 because of the provisioning, the interface; and now there is InfoSight. We are planning to integrate all our arrays. I see that as valuable.

          Disclosure: I am a real user, and this review is based on my own experience and opinions.
          DV
          Director of Technology at a university
          Real User
          We have yet to have a disk fail, and when there is an issue support has been fantastic

          Pros and Cons

          • "So far, we have yet to have a disk fail on either system, other than one I forced to fail when we first got the system in. So the reliability of the 3PAR system has been outstanding."

            What is our primary use case?

            It's the main storage system, both for the primary site as well as the DR site.

            We have complex business needs. Our business has multiple databases - both Oracle and SQL - an Exchange environment, Active Directory environment, websites, web servers, SharePoint. We have a variety of use cases - including development VMs for custom web apps - all being stored on 3PAR at the primary site. The DR site gets Veeam backups of the primary site, so we have the backup recovery on our other 3PAR.

            How has it helped my organization?

            Performance-wise it has been fantastic. 

            What is most valuable?

            So far, we have yet to have a disk fail on either system, other than one I forced to fail when we first got the system in. So the reliability of the 3PAR system has been outstanding. We've had maybe one controller go bad, but not enough to bring the whole system down. It was just random, maybe a degraded state, until HPE Support came and fixed it, and they have been fantastic.

            What needs improvement?

            In terms of features I'd like to see, I have been hearing a lot about InfoSight with the 3PAR, here at HPE Discover 2018. I'd be curious to see some of the additions that will bring to the system. We're fairly up to date, so we should easily be able to utilize some of it, once it's available. I know that came from the Nimble platform, so they are still integrating it in.

            What do I think about the stability of the solution?

            With the uptime and reliability, it's been rock solid so far.

            What do I think about the scalability of the solution?

            We just added an SSD tier to it, so we're even leveraging that. We literally have three tiers of storage, SSD, fast class storage, and a slower storage state.

            We haven't had needed to do much, other than add the SSD tier, at this point. Normally, we try to guess at our storage needs for about a five-year turnaround time, and then from there we usually buy another storage system to replace at that point. I don't know if we'll go to that model, with the 3PAR. It has been so rock solid that I might look into just extending support on it. So it may save us money on storage systems in the long run.

            How are customer service and technical support?

            HPE support has been great.

            Which solution did I use previously and why did I switch?

            We used to have a Dell EqualLogic storage system prior to this one. On the phone, with support, they managed to tell us to do something that caused the whole system to come down. That was one of the determining factors to go completely away from anything Dell had their hands in and go with something else.

            In our research, as much as I tried to look on the web to find anything negative about 3PAR, I couldn't find it. I found negatives about every other storage system we could find, but not on the 3PAR.

            Among the most important criteria for us when evaluating a vendor is support. Support is always a concern. We don't have that many IT staff, so we do rely on vendor support and we usually keep the maintenance up on all of all our main equipment. So having a decent support relationship with vendors is critical.

            How was the initial setup?

            Setup was pretty straightforward. We attended a week-long training with HPE onsite. Other than that, we've been able to manage it ourselves, for the most part. If there are any issues, we just call them in to support and work over the phone with them.

            I believe they did most of the install in one day. They came out for two days or three days, but the majority of it was done - the initial racking - in one day; maybe some finalizations on the second day. It didn't take long.

            What was our ROI?

            We definitely see ROI. The price point for the 3PAR was actually cheaper than the other storage systems we were looking at. From just the initial cost perspective, it was already cheaper. From what I can tell working with the other storage systems we've worked with - we've had EMC, we've had EqualLogic on the Dell side, and we have even had older Dell storage over the years - there is no comparison between our 3PAR system and the rest of them.

            Which other solutions did I evaluate?

            When we were initially looking we priced out some IBM storage, obviously Compellent, some Dell stuff, EqualLogic. Realistically, we didn't want to go back with EqualLogic, mainly due to support.

            With the Dells, they were telling us we could upgrade it, firmware and everything else on it, and we said, "No, we're going to hold off until we get another storage system in place and then we'll try that." When we migrated to the 3PAR, we went ahead and did a full upgrade on the Dell EqualLogic. It lost blocks, it lost about 12 drives, and I was thankful that we didn't actually need that data. We left the data on it while we did the upgrade just to see, following Dell support recommendations, what it would have done. Had we listened to them, we would have had, probably, multiple hours trying to figure out what data was actually misplaced, lost; and it had no way of telling us where it lost blocks. 

            So from that perspective, we were nervous about doing a 3PAR upgrade which we did recently. We made sure all our backups were off of it prior to doing it. It had no problems during the upgrade, except that one card wouldn't upgrade, and they had to replace it. But there was no issue affecting any data, which is the primary purpose of having a storage system.

            What other advice do I have?

            You couldn't go wrong with the 3PAR system.

            Disclosure: I am a real user, and this review is based on my own experience and opinions.
            Wayne Cross
            Director IT Security and Infrastructure at a legal firm with 1,001-5,000 employees
            Real User
            Very stable and scales quickly, allowing us to roll out new services

            Pros and Cons

            • "The most valuable feature is the uptime. It doesn't go down. You can do firmware updates on it, no issues."
            • "Integration with some cloud services would be nice... We would like to be able to provision from the 3PAR and decide whether or not we are going to provision onsite or the cloud."
            • "It's a very complex platform to manage and it's not cheap either. It doesn't really give us the level of flexibility we had for very, very small workloads."

            What is our primary use case?

            We deploy 3PAR across all of our locations, Canada-wide. It provides primary storage. It covers complex business needs. All of our financial applications sit on it, all of our databases sit on it. We also use it for unstructured data storage, and we're about 95 percent virtualized so it runs all of our virtual workloads.

            How has it helped my organization?

            At one point, we had HPE EVAs and when we were changing them out we didn't just look at 3PAR, we looked at all the solutions. We actually started out with a V400 which is an older version of the 3PAR - they didn't have the 7400s as yet - at our data center. Eventually, when the V400 became end-of-life, we looked at all the EVAs and by that time, they had come out with the 7400 and 7200, which are a lot less expensive and a better fit for a smaller organization. We were able to throw any workload on it and not worry about performance. It certainly made my job easy and my team's job easy in terms of maintenance and management of the platform.

            What is most valuable?

            The most valuable feature is the uptime. It doesn't go down. You can do firmware updates on it, no issues.

            What needs improvement?

            Integration with some cloud services would be nice. That's not so much of a 3PAR thing, it's more of an HPE dashboard and management platform. The 3PAR is also a part of it. We would like to be able to provision from the 3PAR and decide whether or not we are going to provision onsite or the cloud. 

            And something that I know that they're already bringing in is cloud-based analytics, which they are bringing in from their acquisition of Nimble. When that comes to 3PAR, that is going to be a game changer for us, that predictive analysis.

            What do I think about the stability of the solution?

            It's very stable.

            What do I think about the scalability of the solution?

            I think it does a very good job. We're a law firm. So we store a lot of data. The way a law firm operates, you can't really predict the growth of data because they don't know the cases they're going to take on. A given case may have a terabyte of data and another case will have 15 terabytes of data. You really can't tell.

            So the ability for us to quickly grow the platform, scale the platform up, is important. But as important is ensuring that, as we scale, it doesn't impact the existing users. We definitely don't have much of an issue with the growth of any of the platforms, be it the 7200 or the 7400. For us, especially on the 3PAR, HPE tends to hand-hold us through most of the scaling so I really don't have too much of an issue with it. We have a huge 7400 in our data center with about 200 or 300 terabytes of data on it.

            How are customer service and technical support?

            HPE has very good support on the 3PAR, including the predictive support. We have turned on the Phone Home feature, which allows the HPE engineers to figure out what's happening to the box. At the time they'll actually call us and tell us about the problem. We have actually had a replacement drive show up before we knew there was a problem.

            They are one of the best in support, for sure. We're an HPE shop through and through except for networking. We are HPE for desktop, HPE for laptop, HPE for primary storage, HPE for backup, as well as HPE for archive.

            Which solution did I use previously and why did I switch?

            The existing solution that we had was getting to end-of-life. And the workloads that we had on it were driving the IOPS through the roof. Everything was slowing down. We knew we needed a solution that would take us through at least the next five or six years. We really didn't know where the business was going and some of the things that it was going to do. We needed a solution that could guarantee us that level of performance. With any vendor, your platform is as good as the support. And traditionally, with HPE, we have had good support on the service side.

            And with 3PAR we have actually had better support compared to what we had before on the EVAs, the older version of the platform.

            In terms of the most important criteria when evaluating a vendor: 

            • support is very important to us
            • the kind of relationship that we think we will have with the vendor
            • our relationships with account managers. 

            And the reason those relationships are important is that we really can't deal with a buy-it-and-forget-it type of vendor. Even though you might spend less money to get the platform in, when you have a buy-it-and-forget-it vendor and you need to strategize, there is nobody there to help you to strategize. If you can't find the account manager, you don't know the direction that the organization is going. It's like you buy something and then you just drop into a black hole. So it's important for us to work with a vendor who will work with us.

            When you buy a platform like a storage array, it's seven years. You have to have some strategy over the seven years. By year three or year four you want to know what you should do. Do I buy the next version? Instead of one platform, they now have six platforms. Where do they fit? So that kind of interaction is important to us. So we are looking for vendors that we think we can work with.

            And price is also important. At the end of the day, even though HPE makes a good platform we still have to hold them accountable and make sure that they are working within the price range of their competitors. 

            Features are important too. We were looking at a platform that would enable us to maximize our investment. Features like deduplication and tiering were an important part of our platform as well, the ability to move workloads from one tier to the next and to automate that using AO. In addition, features like replication, because we have our primary data center and our backup data center. And then, we're a highly virtualized environment so we needed a platform a storage platform that would be advantageous in that environment; one that would give us a better deduplication ratio built into the platform.

            How was the initial setup?

            The setup is complex. I don't think it's something that we could take on ourselves. I'm not sure if HPE does the same thing now, but when we bought it, HPE was actually the one that did all of the deployment. They did the "birth" right through deployment. You have to update the firmware, you have to update all the drives, you have to update the controllers. It's a pretty complex platform. In fact, I don't even think they allow you to do it. I think when you buy it, they do it.

            I think it's complex enough. Hopefully, some of the tools that they are deploying now will simplify that process. But for us, when we buy maintenance, we also buy the support for them to do it. Even though it was complex, it didn't really make a difference to us because we weren't the ones doing it.

            From set up to burn-in it was probably about a week. A couple of days to get it up and running, but then they had to upgrade all the firmware, upgrade all the drives. Then they had to do the validation.

            What was our ROI?

            As a law firm, we don't really measure ROI for 3PAR. It's difficult for us to comment. I wouldn't be able to put a number on it. What I can say, though, is that 3PAR has enabled us to bring additional services to the organization that we wouldn't have been able to bring on. The organization has been able to focus on things other than infrastructure performance.

            No one cares about the performance. They simply expect that a platform is going to do what it's supposed to do. A lot of us take it for granted that nothing is going to break which, with 3PAR, is probably true - we have never had that problem with 3PAR. It has given us the flexibility of just not worrying about the infrastructure. It gives the business the confidence to roll out services.

            The business has grown by leaps and bounds because we have a solid infrastructure and a part of that solid infrastructure is 3PAR.

            Which other solutions did I evaluate?

            We looked at all the other major vendors. We looked at EMC back then. We looked at IBM. IBM had some storage platforms back then as well. And since the transition, we have looked at some of the new players like Pure Storage. We looked at SimpliVity and Nimble before HPE bought them.

            Some of them were just young. Most of those organizations came on about three or four years ago, so they were just coming onto the scene. While they were very innovative with their technology, with an organization that young, it's a risk to buy a platform when you don't know how long they're going to be around. If we had known HPE was going to buy them we'd probably be using them.

            What other advice do I have?

            Anyone looking into 3PAR or a similar solution needs to know the direction that the organization is going, and they need to make sure that they are are working with a vendor that is going in the same direction as the business is going. With hybrid IT, there are so many flavors of platforms out there. There's hyperconverged, the cloud is also in the mix, you have edge computing. So if you are looking for storage, you need a storage platform that can take care of the now, but from a manufacturer with the vision to know where the technology is going, so you feel like you can future-proof that platform. You don't want to buy a platform now and then, in a year and a half say, "Okay, well can my storage platform tie into this and this?" And they say, "No, no. We don't do that," and we have no intention of doing that. The important thing is to find a vendor that has a vision that matches your organization and provides the things that you want. You have to know what you want first as an organization, and then find the vendor that shares that vision with you.

            Why do I rate  3PAR an eight out 10 and not a 10? It's a very complex platform to manage and it's not cheap either. It didn't really give us the level of flexibility we had for very, very small workloads. With Simplivity and Nimble, they are buying into that mid-range space. But back then, we didn't have a choice. 3PAR was the best choice, that fit everything that we had.

            Disclosure: I am a real user, and this review is based on my own experience and opinions.
            MA
            SAN and Storage Engineer at a financial services firm with 10,001+ employees
            Real User
            Compression has allowed us to regain some data center floor space

            Pros and Cons

            • "We're using the all-flash arrays and, with the deduplication and compression, it just really fits our virtualization environment very well."
            • "In the next release, I would like to see faster upgrades, where it's really transparent to our host and our end-users."

            What is our primary use case?

            Our use case for 3PAR is for all our block storage. Our biggest consumption for 3PAR is for our hypervisors, VMware and Hyper-V. We're almost 90 percent virtualized and 3PAR fits the need for hypervisor environments very well.

            We got our first 3PAR in 2008 or 2009 and we're up to 71 3PARs now.

            How has it helped my organization?

            It propelled our desire to virtualize more quickly, to go from physical servers to more and more virtualized servers.

            What is most valuable?

            The most valuable feature is its ease of use. Initially, when we had the hybrid solutions that had SSDs and Fibre Channel drives, the AO was the thing we liked the most - moving the data around where it was needed to be kept for hotspots. But now we're using the all-flash arrays and, with the deduplication and compression, it just really fits our virtualization environment very well.

            What needs improvement?

            In the next release, I would like to see faster upgrades, where it's really transparent to our host and our end-users. No node reboots, those types of things are the next feature set I would like to see.

            For how long have I used the solution?

            More than five years.

            What do I think about the stability of the solution?

            They are very stable, we have very few problems with them.

            What do I think about the scalability of the solution?

            Scalability is very good. We have replaced multiple 3PAR systems with just one or two 3PARs, because of how they scale in the all-flash environment.

            How are customer service and technical support?

            I would rate technical support an eight or nine out of 10.

            Which solution did I use previously and why did I switch?

            I had looked at 3PAR before HPE bought it. Then, when HPE bought it, that solidified the decision - that they had the backing of such a big organization. But the biggest factors were the features and functionality, how the hardware worked. And Adaptive Optimization was something we were really wanting.

            How was the initial setup?

            The very first 3PAR we got was an eight-node V800, so we were very involved because it was a very big five-rack system, a very large system. It was one of the largest in the southeast. The initial 3PAR was not very straightforward, we had to have help. But since then, we've been able to do some of our own installations without much trouble.

            What was our ROI?

            HPE has been a long-standing partner with us in terms of block storage, so it's been a continuous investment. 

            What other advice do I have?

            Definitely check it out, especially in your hypervisor environments. That is where the compression has really been a huge benefit for us, allowed us to regain some data center floor space because we're now able to put more of the environment in a smaller number of 3PARs. 

            It's almost a 10 out of 10 but the reason it's not is that some of the upgrade processes have been a little challenging, not always technically, sometimes services-oriented. But other than that, the product itself, the ease of use and the value it's provided for us make it a valuable asset for us.

            Disclosure: I am a real user, and this review is based on my own experience and opinions.
            SD
            IT Manager at City Of Sparks
            Real User
            Ease of use and reduced power consumption are among the key features for us

            Pros and Cons

              • "In the next release, I would like them to make it a little easier to find where everything is in the new console. It now has the OneView look and sometimes I don't think the OneView look is enough. It's too different from the original console that was a separate system."
              • "Sometimes the required upgrades have been a little bit involved: "You have to do this before you do this," and I want them to explain to me why. It's more work than it should be."

              What is our primary use case?

              We use it as our main data storage for everything from SQL Server, storage, databases, to all our virtual machines - servers and desktops  - to file storage for everything: for the city's mapping. We use it for just about everything we do.

              The performance is amazing. It's been probably one of the best products we've bought in years.

              How has it helped my organization?

              We upgraded to 3PAR from an HPE EVA about seven or eight years ago and power consumption went down.

              What is most valuable?

              • Ease of use / very user-friendly 
              • Ease of adding on
              • Inexpensive

              What needs improvement?

              In the next release, I would like them to make it a little easier to find where everything is in the new console. It now has the OneView look and sometimes I don't think the OneView look is enough. It's too different from the original console that was a separate system. I haven't totally learned it. I knew where everything was, and now I think to myself, "Why do I have to go there? It doesn't logically make sense."

              For how long have I used the solution?

              Three to five years.

              What do I think about the scalability of the solution?

              It's very scalable.

              How are customer service and technical support?

              Technical support is not as good as I would like. Our biggest problem is usually the language barrier. I don't want to say anything derogatory, but sometimes we have a hard time understanding what they want us to do. And sometimes the required upgrades have been a little bit involved: "You have to do this before you do this," and I want them to explain to me why. It's more work than it should be.

              Which solution did I use previously and why did I switch?

              When we knew we were at end-of-life. I have a product lifecycle that I keep track of, how long I want to keep things. We knew that our HPE EVA was running long enough that we really needed to replace it. I was looking, I got some ideas from our vendor - from HPE - on what solutions there were to replace it. We were able to cut our power consumption by 80 percent. We're very happy with 3PAR.

              In selecting a vendor what was important to us were ease of use, that it was easy to transfer the current data without a lot of trouble, and it was. It was really easy. It was moved and it was done.

              How was the initial setup?

              It took me a day to totally get everything in my mind regarding what we need to do and to teach my staff how to use it.

              What was our ROI?

              The total cost of ownership really is worth every penny.

              Which other solutions did I evaluate?

              We looked at a few others, but I'm probably one of those people who just prefer to have one vendor for almost everything. I'm pretty much an HPE shop.

              What other advice do I have?

              My advice is, look beyond the sales pitch. Talk to customers, and find out how they're really using it and how easy it is to use. Because, sometimes the sales pitches, in my opinion, it doesn't really get how people are using it day to day.

              I can't imagine not having 3PAR. We're very happy with it. I just bought more storage and actually bought another 3PAR which is being installed next week. We're continually adding on to it, and I would consider that one of the bests things we could do because you can never have enough space to put everything. I work for a local government. We now even now have body-worn camera videos, and we somehow have to store them temporarily before they put out to cloud storage. We need good, reliable data because we never want to get caught not having something we need.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.
              RK
              Educational Team Leader at a tech services company with 1,001-5,000 employees
              MSP
              Completes the HPE solution for my clients

              What is our primary use case?

              3PAR completes the HPE solution for my clients. It gives them an environment that is straight HPE from a storage perspective, from a networking perspective with Aruba, from a compute perspective with Synergy. It completes the whole show with 3PAR on the storage side.

              The performance of 3PAR is beautiful.

              How has it helped my organization?

              I only offer HPE exclusively, so it fits with the other pieces. The storage, the servers, the compute, the networking. They're all part of the same suite.

              What is most valuable?

              It's meant for the future. If you have certain storage requirements, for years to come it will be able to handle them. The price point is aggressive. We're ahead of the competition when it comes to feature sets. In a situation where clients have an existing 3PAR infrastructure, it is the perfect fit.

              What do I think about the stability of the solution?

              It is a very stable environment. This is round-three for some of our clients, round-three of orders. We had some orders that came in about three years ago and then another one last year and they're now going through the third round.

              What do I think about the scalability of the solution?

              It's modular so you can add more. It is scalable.

              How is customer service and technical support?

              Technical support is great. Most of the solutions that we offer, we offer with 24/7 support.

              How was the initial setup?

              Usually, any 3PAR solution we offer includes the startup services from HPE. It is straightforward to set up. Setup is usually a same-day project.

              What was our ROI?

              In scenarios where my clients have an existing 3PAR, its a perfect fit. It will give them redundancy and they can buy more SSDs.

              What other advice do I have?

              The HPE enterprise name is crucial for my clients when considering which vendor to go with. They have been HPE clients for a long time, many years. To them, this brand gives them confidence that the solution will work. They also have great local support from the HPE team and from us.

              Disclosure: My company has a business relationship with this vendor other than being a customer: HPE authorized service provider, reseller.
              SS
              Data center team lead at a healthcare company with 1,001-5,000 employees
              Real User
              Remote Copy for DR is a key feature for us

              What is our primary use case?

              Normal file storage, SQL databases, Cache databases, and replications to our DR instance. The business needs it covers for us are not highly complex, only a little.

              Performance is good. We've had some issues with doing virtual volume updates using Snapshots. We've had some issues with the dedupe garbage collection process as well. Supposedly those have been addressed with the latest OS update that we've yet to apply.

              How has it helped my organization?

              It has not changed the way we function a whole lot. We were on the P9500 Array before and it had similar capabilities, just different ways of doing it. Still, it has worked well for us.

              What is most valuable?

              We're using the Remote Copy functionality a lot, just for DR. That is one of the main features that we're highly dependent on and like to use.

              For how long have I used the solution?

              One to three years.

              What do I think about the stability of the solution?

              Stability has been an issue going back to the dedupe issue.

              What do I think about the scalability of the solution?

              I haven't had to do a whole lot of scalability with it. We're on a lease model, so we spec'ed it out for what we needed and haven't really had to scale it up at all, for the most part.

              How are customer service and technical support?

              We had issues with HPE support, trying to work through that whole dedup issue; it was long and drawn out.

              I'm not highly satisfied with support at this point, unfortunately. I am satisfied with our local reps. They have dug in their heels with us and have tried to help, to get a faster time to resolution, but it's the people we were dealing with through the phone and emails who really were not finding the resolution in a timely manner.

              Which solution did I use previously and why did I switch?

              The switch was based on that fact that we're on a lease-refresh cycle. That is what really drives this kind of change, for our business.

              Our main criteria in selecting a vendor include stability, that is a big one. What really drove us towards 3PAR was having just one vendor; having HPE as both our server and our storage versus HPE for server alone.

              How was the initial setup?

              The initial setup was straight-forward. We came from the P9500, so it was more or less a rip and replace. It was involved with the project to replace our Blade infrastructure as well, but from start to finish, it probably took six months from design to implementation.

              What was our ROI?

              I see the value in investing in 3PAR. I think HPE, overall, is a good partner for us and we're happy. It's just the support that is the only issue that we've had with them. But overall, I'd say we're happy with HPE as a company.

              Which other solutions did I evaluate?

              We also evaluated Pure Storage but we wanted to stick with one vendor.

              What other advice do I have?

              I would definitely recommend evaluating it. Depending on what you need for your business, it could be a good fit.

              It has been rather stable, other than the couple of hiccups that we've had. Once we've gotten through those, it has been rock solid for us.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.
              CF
              Global manager, servers and storage at a computer software company with 201-500 employees
              Real User
              We're able to replicate data between our sites very easily, and performance is excellent

              Pros and Cons

              • "The biggest benefit is the fact that it's pretty much bulletproof; we never have any issues with them."
              • "I would like to see more flexibility with the cloud. I've actually just been in a presentation about it, here at HPE Discover 2018, so those features are coming."
              • "It's still an older architecture, you've got a lot of physical spinning disks. I would imagine more the memory-based computing is coming."

              What is our primary use case?

              We use it as a primary storage device for user data and applications. It covers complex business needs in our organization. We have a lot of secure data on there. A lot of our financial applications run on our 3PAR.

              It has been excellent. We've got a 7440c at my office and then we have two 8000 series at the other sites. We're using Adaptable Optimization, we've got the different tiers of disks. We find that the performance is excellent, really excellent.

              How has it helped my organization?

              Previously, we had lots of different storage vendors. We moved to a standardized platform using 3PAR and then we were able to have a consistent set of documentation through all of our sites, and we're able to replicate data between the sites really easily.

              The biggest benefit is the fact that it's pretty much bulletproof; we never have any issues with them.

              What is most valuable?

              Reliability, the fact that it works really, really well. It is a really solid platform.

              What needs improvement?

              I know that the reporting functionality is changing. It's going to be much better and that's something that we're looking forward to. 

              I would like to see more flexibility with the cloud. I've actually just been in a presentation about it, here at HPE Discover 2018, so those features are coming.

              It's still an older architecture, you've got a lot of physical spinning disks. I would imagine more the memory-based computing is coming.

              For how long have I used the solution?

              More than five years.

              What do I think about the scalability of the solution?

              It is massively scalable. It's very easy to add more capacity, it's very easy to add more modules if required. It's the same with the licensing model. I think the licensing model changed last year, or two years ago, and now it's much more flexible.

              How are customer service and technical support?

              Technical support is good. It's still separate from the normal HP Enterprise support team. It's really responsive, incredibly knowledgeable. Their engineers are wonderful, really good. We have had really positive results with the 3PAR support guys.

              Which solution did I use previously and why did I switch?

              About eight years ago, we had a bunch of different storage platforms, and we actually went through a proof of concept and selected 3PAR. Our company was expanding. We realized that our data footprint was going to grow massively in the next few years. We're a game developer so our data growth is completely mirrored by the hardware that we make our games on. At the time, we knew that there were new versions of PlayStation, Xbox 4K coming out for TV, so all of our assets just blew up, about 20 times the size.

              We realized we needed to invest in an enterprise-grade solution. We looked at three or four different companies. Then, we rolled out the F400 series.

              The factors we considered were the normal things: Obviously, cost per terabyte or gigabyte, performance, IOPS; scalability was a massive factor as well. We knew that we were going to grow and we needed to be able to just add shelves of disks or add SSD, add SaaS or add Nearline.

              How was the initial setup?

              The setup is one of the drawbacks of 3PAR system, it's a fairly complicated piece of hardware. You need to get the engineers in to do it. So it wasn't something that we could do on our own. The Professional Services that we engaged with were wonderful, and it was a couple of days as opposed to a week or two weeks.

              What was our ROI?

              ROI, that's a difficult one. It's expensive. When we compare that to the cost of the product that we make, and the return that we get, it's a small piece of the overall project cost. So we don't really complain about how much we initially had to pay for it. The value is that it works, and we don't have any downtime. The return on investment is pretty good.

              Which other solutions did I evaluate?

              We looked at NetApp, we looked at EMC, we looked at 3PAR, and 3PAR was the best fit for us totally.

              What other advice do I have?

              • Get a proof-of-concept
              • Draw a list of testing criteria
              • Have a testing matrix
              • Be clear in your objectives

              3PAR is a great solution but it has a big physical footprint for the amount of data. There are other solutions out there. If you don't necessarily require the performance and the redundancy, there are other things to consider. But, it's a really solid storage appliance.

              I would give the 3PAR an eight out of 10. Because we don't have any issues with it, it's hard to complain about it. But obviously giving it a 10 out of 10 would mean that there is no work to be done. I give it a strong eight.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.
              BH
              Unix Admin at a manufacturing company with 1,001-5,000 employees
              Vendor
              Makes us more agile - I can move it to another server in a couple of minutes

              Pros and Cons

              • "We're able to move things around with more agility. I can take it off one server and slap it on another in a couple of minutes... And the speed is outstanding."
              • "I really like the new RMC (Recovery Manager Cental) software that was introduced with the 3.0 or 3.1 update. It allows us to use our data protector with our 3PAR and give it a nicer front-end than the SSMC did."
              • "You can scale it out almost indefinitely."
              • "I'd really it to be able to interact with older 3PAR storage, and possibly even non-HPE. I would like to be able to pull stuff off of old things and bring it up to the standard that has been set, simply, quickly, and efficiently. That would be a really nice feature. Right now it is a big pain. It seems to work but we tend to get some latency behind."

              What is our primary use case?

              3PAR is our main storage solution that we use for anything and everything, mainly Oracle right now. But we also have different db8s as well flute.com on our 3PAR. We have a number of different things on it.

              It's outstanding, it works like a champ. We have been using it for about 15 years. We have a T400 sitting in the data center right that I'm trying to get up off of. We've been using 3PAR for quite a while.

              How has it helped my organization?

              We're able to move things around with more agility. I can take it off one server and slap it on another in a couple of minutes, so we're really agile when it comes to that. If we run into server issues, it's a quick jump, we're on a new server, we're off and running again. And then I have time to look at the server. That's a really nice feature. 

              And the speed is outstanding, it really works wonderfully.

              What is most valuable?

              I really like the new RMC (Recovery Manager Cental) software that was introduced with the 3.0 or 3.1 update. It allows us to use our data protector with our 3PAR and give it a nicer front-end than the SSMC did.

              What needs improvement?

              I'd really it to be able to interact with older 3PAR storage, and possibly even non-HPE. I would like to be able to pull stuff off of old things and bring it up to the standard that has been set, simply, quickly, and efficiently. That would be a really nice feature. Right now it is a big pain. It seems to work but we tend to get some latency behind. It seems it could be better.

              For how long have I used the solution?

              More than five years.

              What do I think about the stability of the solution?

              I've never had it go down unless I wanted it to, ever.

              What do I think about the scalability of the solution?

              Scalability is easy. We just had HPE come out and put in a whole other shelf for us, for more storage. You can scale it out almost indefinitely. It works amazingly, I'm a huge fan.

              How is customer service and technical support?

              Up until this point, technical support has been amazing. I am a little leery because I have heard they are doing more outsourcing with their support. I've run into that with other vendors that we deal with and it has never really worked out that well. We always seem to get less knowledge and then we have to go through three or four people before we get to the person that used to be the number one guy that we talked to. And he was the only guy we talked to. He knew how we use our things and at what capacity they were used, so it was easier for him to help us troubleshoot. Now I have to go through all these different hoops and jumps, and I'm not a fan of that.

              What other advice do I have?

              I would give 3PAR an eight because, first, I don't think anything is ever a 10. It's still really good - but since 9 is really close to 10, and that's almost perfect - it's about an eight. The reliability is really there. Once it's there, it's there. You don't really have to worry about it, which is really nice because we have enough things to worry about.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.
              Scott Samowitz
              Director Of Information Technology at Jacobsen Construction
              Real User
              Streamlines our storage purchases, improves performance

              Pros and Cons

              • "Multi-tier storage was the primary reason that we bought it. I also love the interface that you use for administering it."
              • "It has been very stable. We've had very minor issues, but I've loved how HPE is proactive on letting us know. Usually, they let us know before we notice it ourselves and they already have a solution for us. It has been great that way."
              • "The only drawback on it is that tech support seems really busy. We get a critical notification when an important patch comes out, but sometimes it's a month before we can get this critical piece on because they just don't have time on their schedules to do it sooner."

              What is our primary use case?

              It's our primary storage for our VMware environment. Performance has been excellent. We don't have multiple business needs. It's just focused on our virtual storage.

              How has it helped my organization?

              It has really improved performance. Before, we just had different storage devices based on different needs - so we didn't have to buy all-flash for everything. We couldn't do tiering. 3PAR was the first device that gave us that ability. It has really improved how we can streamline our storage purchases, as well as performance. It has done well.

              What is most valuable?

              Multi-tier storage was the primary reason that we bought it. I also love the interface that you use for administering it.

              What needs improvement?

              I haven't really thought about what a future release should contain. We've liked what 3PAR has so far.

              For how long have I used the solution?

              Three to five years.

              What do I think about the stability of the solution?

              It has been very stable. We've had very minor issues, but I've loved how HPE is proactive on letting us know. Usually, they let us know before we notice it ourselves and they already have a solution for us. It has been great that way.

              How are customer service and technical support?

              We have used tech support a couple of times. Usually, it's just involving them in upgrading the service processor or upgrading the OS on the appliance. They have been really good.

              The only drawback on it is they seem really busy. We get a critical notification when an important patch comes out, but sometimes it's a month before we can get this critical piece on because they just don't have time on their schedules to do it sooner.

              Which solution did I use previously and why did I switch?

              Our main reason for switching was based on age. We weren't having major issues with our storage, but we try and replace things on a five-year schedule, at that level.

              When selecting a vendor the biggest factor is a vendor we know. In the past, we had used one that seemed to be leading edge. I had a guy on the financial side that was pushing more for that. He really liked how that vendor didn't require you to purchase their drives. You could use off-the-shelf, enterprise-rated drives, so the costs of expanding the array seemed to be cheaper going that way. But after two years that company went belly-up and disappeared. This time, even though there were a couple other vendors he liked better - Nimble was actually one of them at the time, but they were still new enough that I pushed back - I said, "Nope. I'm going with somebody whose name I know."

              How was the initial setup?

              The initial setup was very straightforward, very easy to do. It took a couple of hours. It wasn't very hard. We only had about seven servers that we had to connect to the three chassis, so it was very easy.

              What was our ROI?

              The biggest thing is we haven't had to buy multiple, different storage devices. That has reduced our costs significantly.

              Which other solutions did I evaluate?

              Nimble. At the time, Nimble wasn't an HPE company.

              What other advice do I have?

              I would rate 3PAR a nine out of 10, primarily for a couple reasons. First, we've never had problems with it. It has been super stable, it has done everything that we've wanted it to do, and the performance is great. Second, I never give anything a 10, because there are always improvements that can be made.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.
              PP
              Sr. Storage Architect at a manufacturing company with 5,001-10,000 employees
              Real User
              Peer Motion makes data migration easy

              Pros and Cons

                • "I would like to see more cloud-based integrations and more file storage capabilities."

                What is our primary use case?

                We use about 40 percent of our workload in 3PAR. We have 3PAR 7400, V-Class series. We use dynamic tiering, so we have a mixed workload, SSD Fibre Channel and Nearline storage.

                In terms of performance, it has been a little bit up and down, but overall there isn't much to complain about. It's because we have the Nearline storage, so that doesn't perform well. That is the reason we have SSD and Fibre Channel tiering. We use Adaptive Optimization and that helps us to improve certain applications using those high-performance tiers.

                What is most valuable?

                The next step for us is refreshing, likely with another 3PAR. Migrating the workload from one 3PAR, to another 3PAR is pretty easy using Peer Motion.

                In terms of multiple business needs, we have multiple applications running and I don't have complaints. I think 3PAR runs multiple applications well. They're easy to manage.

                Overall it performs well.

                What needs improvement?

                I would like to see more cloud-based integrations and more file storage capabilities. They do have that now, but we haven't started using it.

                For how long have I used the solution?

                Three to five years.

                What do I think about the stability of the solution?

                We haven't had any major issues on 3PAR. We have pretty much had 100 percent uptime; we haven't had any outage. We run a lot of production workload on it with no issues.

                What do I think about the scalability of the solution?

                Regarding scalability, we are maxed out right now on all our 3PARs, so we can not add more storage. So we just order a new one and it's fine.

                How are customer service and technical support?

                Support is good, overall. 

                Which solution did I use previously and why did I switch?

                We had HPE EVA storage. We switched because all of it was legacy storage. We migrated from legacy storage to the new 3PAR. The main reason we went with HPE was the migration from the old legacy to the new 3PAR was very seamless. They have Peer Motion integration so the data migration was easy. If we had gone with another vendor we would have had to do an offline migration.

                When it comes to selecting a vendor, HPE is our business partner so we use their products.

                How was the initial setup?

                The initial setup was not that complex. We work with HPE to take care of all the implementations. It took less than one day.

                What was our ROI?

                Our ROI has been pretty good. I can't share how much we invested, but it has been almost five years and we migrated something like 40 or 50 HPE EVAs to two 3PARs. We consolidated it quite a bit.

                Which other solutions did I evaluate?

                We did consider other vendors. That's the reason we did a proof of concept and 3PAR was the winner. The other vendors on our short-list were EMC and NetApp.

                What other advice do I have?

                I rate it a nine out of 10 because the product just works; we haven't had a lot of problems. I'm satisfied with the product.

                3PAR is a proven, more reliable and stable SAN solution. Go with it.

                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                DN
                Engineering Services Manager at Muckleshoot
                Real User
                When you add drives into it, it automatically recognizes them and spins them up

                What is our primary use case?

                We using it for our core compute (storage). We have had it for about two years and had zero problems with it.

                How has it helped my organization?

                Less management.

                What is most valuable?

                Dynamic disk pulling Ease of storage creation

                For how long have I used the solution?

                One to three years.

                What do I think about the stability of the solution?

                In two years, I have had no downtime.

                What do I think about the scalability of the solution?

                Scalability is excellent. It is easy to add drives. When you add drives into it, it automatically recognizes them and spins them up. 

                How are customer service and technical support?

                One my engineers used the technical support, and they walked him right through the upgrades on the controllers.

                Which

                What is our primary use case?

                We using it for our core compute (storage).

                We have had it for about two years and had zero problems with it.

                How has it helped my organization?

                Less management.

                What is most valuable?

                • Dynamic disk pulling
                • Ease of storage creation

                For how long have I used the solution?

                One to three years.

                What do I think about the stability of the solution?

                In two years, I have had no downtime.

                What do I think about the scalability of the solution?

                Scalability is excellent. It is easy to add drives. When you add drives into it, it automatically recognizes them and spins them up. 

                How are customer service and technical support?

                One my engineers used the technical support, and they walked him right through the upgrades on the controllers.

                Which solution did I use previously and why did I switch?

                We previously did not use another solution.

                How was the initial setup?

                The initial setup was simple. It took me a single day to set it up.

                Which other solutions did I evaluate?

                We considered NetApp, EMC, and Dell. 3PAR came out on top.

                What other advice do I have?

                I recommend this system to everybody because it doesn't fail. I am just installing another one now.

                Most important criteria when selecting a vendor:

                • Good customer support
                • Good technical support
                • Price of the product
                • Advanced features of the system.

                These were all deciding factors.

                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                JS
                Infrastructure Engineer at a financial services firm with 501-1,000 employees
                Real User
                The initial setup, with computing and networking, was like a greenfield scenario

                Pros and Cons

                • "We went to an Active-Active data center, set it up to where both data centers are separate, but they act as one. We can have workloads at either side at any given time, and it is all based on the Peer Persistence architecture."
                • "We have had a few issues with it. We had our virtual environment lock up a few times on storage-based things. We think we have it sorted out, but maybe it came down to a configuration issue on it."

                What is our primary use case?

                It is our primary storage array for our virtual environment. We implemented it in the beginning of 2016. It has done well for us. 

                How has it helped my organization?

                We went to an Active-Active data center, set it up to where both data centers are separate, but they act as one. We can have workloads at either side at any given time, and it is all based on the Peer Persistence architecture.

                What is most valuable?

                • Remote copy
                • Peer Persistence.

                What needs improvement?

                We have had a few issues with it. We had our virtual environment lock up a few times on storage-based things. We think we have it sorted out, but maybe it came down to a configuration issue on it.

                They have starting to do some integration with the VMware and reporting from that. I think continuing along that path would be pretty good.

                For how long have I used the solution?

                One to three years.

                What do I think about the stability of the solution?

                We have had some issues in the past, maybe due to configuration issues.

                What do I think about the scalability of the solution?

                No issues with scalability.

                How are customer service and technical support?

                We have used technical support. We have proactive care on it, but we found that the GDC team, which is the primary support team for it, has not been on the ball with everything.

                There have been misunderstandings with what we are trying to do and with scheduling. We have two 3PARs, so they scheduled the wrong one for the work when it should have been the other one, or scheduling it on one and not the other one when they should be both in sync. 

                Which solution did I use previously and why did I switch?

                We were using HPE EVA before and the solution had been in place for like six years at that point, so it was ageing, we're limited on what we could do with it. So, it was time to switch over to something that was newer, had better features.

                How was the initial setup?

                The initial setup was straightforward and easy. We did the whole thing, including compute networking, like it was almost a a greenfield type of scenario. If we had not had an issue getting our circuits put into place, it would have been just a few months and we would have had the whole thing done. However, it was not just storage. It was a new virtual environment, we were putting in NSX networking, new networking switches from HPE, etc.

                What about the implementation team?

                We had a partner that came in and helped us architect the whole thing, but one other guy and I worked through that whole implementation of it.

                What was our ROI?

                I can't really comment on it because I was not part of the whole purchase.

                Which other solutions did I evaluate?

                We talked with EMC a little bit, but it was decided pretty quickly that we were going with the HPE solution. We looked at the environment holistically, and we weren't just looking at we replacing storage. We thought, "How are we going to do storage, compute, and networking, then what will it look like?" Then, we chose to partner with HPE rather than just go with a one off here and there.

                What other advice do I have?

                We have fewer limitations, but there are still limitations that we have work though. Overall, it is a good solution.

                We set out to do something very specific with this, and that's the stretch metro cluster. A single VMware cluster across two data centers acting as one, not a lot of people do it in the way that we did it. I am not sure I could advise somebody unless they were doing the exact same thing.

                Most important criteria when selecting a vendor: Speed, scalability, and the ability to support a metro storage cluster environment.

                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                RM
                Systems And Storage Architect at a healthcare company with 1,001-5,000 employees
                Real User
                It has given us the performance and stability that we require to run our enterprise

                Pros and Cons

                • "The most valuable features are their tight integration with VMware, their multi-node architecture, and their copy services, such as Peer Persistence."
                • "I would like to see NVMe support, not only on the disk side, but also in the NVMe over Fibre Channel."

                What is our primary use case?

                We use 3PAR as the primary storage in our environment for all our Tier 1 applications.

                We have been using it since 2015. It has performed well. You guys have gotten a lot better with the 8000 and 20000 series.

                How has it helped my organization?

                We design a lot of our DR and business continuity strategy around 3PAR Peer Persistence and other copy services.

                What is most valuable?

                The most valuable features are their tight integration with VMware, their multi-node architecture, and their copy services, such as Peer Persistence. We are a big MetroCluster user.

                What needs improvement?

                I would like to see the following:

                • NVMe support, not only on the disk side, but also in the NVMe over Fibre Channel.
                • More advanced copy features.
                • A few user improvements on their SSMC product.
                • Mesh-Active, which I hear is coming.

                One improvement that they could do right now is with the way they do their metric clustering. With Peer Persistence, they use a Lua. It would be really nice to have a volume that is truly Active-Active in both of our data centers.  

                For how long have I used the solution?

                Three to five years.

                What do I think about the stability of the solution?

                It has been quite a stable product, which is why we continue to invest in it.

                What do I think about the scalability of the solution?

                It definitely scales.

                How are customer service and technical support?

                We use HPE technical support. We have gotten every question answered, so they have been helpful.

                Which solution did I use previously and why did I switch?

                We were look for a refresh. At the time, IBM was not keeping up with their VMware integration, especially with VVols. It was quite obvious that HPE was a leader in it, and this steered us into looking at them. Then, we found out that the product could do everything we needed it to do.

                How was the initial setup?

                The initial setup was pretty straightforward.

                What was our ROI?

                For the price that we were able to acquire it, we have seen it give us the performance and stability that we require to run our enterprise. They have also added features, such as the compression and duplication, which have further increased our ROI.

                Which other solutions did I evaluate?

                NetApp, Pure Storage, and IBM. We chose HPE because they checked all the boxes.

                What other advice do I have?

                Nine out of 10 times, the system does exactly what we need it to do.

                Most important criteria when selecting a vendor: Knowing that the product works. We like to choose bigger companies. We do not like to invest in startups because you never know if they will be acquired. 

                We have a good existing relationship with HPE, which was a lot of what steered us toward using them in the storage space.

                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                JW
                Virtualization Systems Administrator at a university with 10,001+ employees
                Real User
                We do not have to take the whole system down to do upgrades

                Pros and Cons

                • "We do not have to take the whole system down to do upgrades."
                • "With the support that our organization has, I can talk to someone right away if I have an issue. It has been very good."
                • "During the initial setup, it was a bit complex in the wiring of the cages."

                What is our primary use case?

                It hosts our virtualization platform. It works really well.

                How has it helped my organization?

                We do not have to take the whole system down now to do upgrades.

                What is most valuable?

                It is very easy to use. That is its best feature.

                What needs improvement?

                What I would like to see the SSMC management interface and the regular, Microsoft Management Console (MMC) interface. I would have to use both, because one of them has features, the other one does not, and vice versa.

                For how long have I used the solution?

                Three to five years.

                What do I think about the stability of the solution?

                It is very stable.

                What do I think about the scalability of the solution?

                Scalability is improving. We have some 7400s, 8200s, and 8400s. So, we can scale pretty well.

                How are customer service and technical support?

                With the support that our organization has, I can talk to someone right away if I have an issue. It has been very good.

                Which solution did I use previously and why did I switch?

                We were using HPE EVA. We had a lot of issues with it to begin with. Anytime you wanted to do an upgrade, you had to take systems offline. That just would not work for us.

                We switched when our warranties were up.

                How was the initial setup?

                It was a bit complex in the wiring of the cages. Other than that, it was pretty straightforward.

                Which other solutions did I evaluate?

                We also evaluated Dell. We chose 3PAR because of price and functionality.

                There are some things out there now, such as HPE SimpliVity that do more things, and maybe we would like to go in that direction. Right now, we are doing a PoC with HPE SimpliVity. It seems to be working well, especially the backup solution that it has with it, where you can do snapshots. We really like that since 3PAR does not have this.

                What other advice do I have?

                I am not on the latest release yet. We are still trying to get there. The people that I work with at HPE have recommended where we should be in our version. We are not to the 3.3 version yet. I am looking forward to upgrading, because you can do them yourself. You do not have to have HPE do them. Also, it will integrate with InfoSight, which I am looking forward to.

                Most important criteria when selecting a vendor: In our case, price is usually the biggest factor, because we are a university and have no money. Price is always big when we make a decision.

                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                JD
                Director at a non-profit with 51-200 employees
                Real User
                Improved our transaction data performance as well as overall capacity

                Pros and Cons

                • "Resilience and reliability, unmatched. They take good care of us."
                • "I would like to see compatibility with NVMe."
                • "The setup was complex from the perspective of the employees having to go through five days of training. If they simplified the administrative process of maintaining the unit, that would go a long way."

                What is our primary use case?

                It serves as our centralized storage for three tiers of storage, and we have half a petabyte.

                It performs very, very well.

                How has it helped my organization?

                We've had an overall improvement of performance in terms of actually doing transaction data, and we have a lot more capacity than we once had.

                What is most valuable?

                The most valuable feature for me is the support, three tiers of support. Storage is storage. The reality is, is it available and functional? Service and support are more important than capacity.

                What needs improvement?

                I would like to see compatibility with NVMe.

                For how long have I used the solution?

                One to three years.

                What do I think about the stability of the solution?

                Resilience and reliability, unmatched. They take good care of us.

                What do I think about the scalability of the solution?

                The scalability is far beyond what we'll ever need.

                How are customer service and technical support?

                The service and support are far better than any other service and support I've had. They are very proactive and very sensitive to any kind of disruption of functionality.

                Which solution did I use previously and why did I switch?

                Our data center was compromised and I had to replace the entire data center. Our previous solution was HPE LeftHand.

                The most important criteria for me when selecting a vendor are

                • cost
                • reliability
                • support.

                How was the initial setup?

                The setup was complex from the perspective of the employees having to go through five days of training. If they simplified the administrative process of maintaining the unit, that would go a long way.

                What was our ROI?

                We have seen value when it comes to ROI but I can't elaborate.

                Which other solutions did I evaluate?

                Nimble. We went with 3PAR because we got a special deal on pricing.

                What other advice do I have?

                I rate this solution an eight out of 10 because administrative functionality requires five days of training.

                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                SrEngine62c7
                Sr. Engineer at a leisure / travel company
                Real User
                Helps With More Than Just Serving Data, But Also With Recovery

                Pros and Cons

                • "It was the easiest SAN that I have ever set up."
                • "It has helped with more than just serving data, but also with recovery."
                • "This system has been (by far) the easiest to use, manage, and expand."
                • "I would like to be able to deploy and manage 3PAR within OneView Global Dashboard so we do not have to use the interface for 3PAR."

                What is our primary use case?

                Our primary use for 3PAR is virtualization, SQL Server data, and backup logs. We also use it for our Citrix VDI environment.

                We have been using 3PAR for two years. It has been performing as expected. We are actually getting ready to invest a big chunk of money to expand our 3PAR.

                How has it helped my organization?

                It has improved multiple things. Integration with current HPE products that we have, e.g., backups with integration within Veeam and restores of a huge file server using Veeam. Across the board, it has helped with more than just serving data, but also with recovery.

                What is most valuable?

                • Ease of use
                • Ease of training for my new staff and junior level staff.
                • The support that we receive from HPE.

                What needs improvement?

                I would like more integration with OneView. I would also like to be able to deploy and manage 3PAR within OneView Global Dashboard so we do not have to use the interface for 3PAR. Overall, I would like more integration, which I think is coming.

                For how long have I used the solution?

                One to three years.

                What do I think about the scalability of the solution?

                It meets and exceeds all my expectations. It is easy to scale. It is fairly inexpensive to scale. It easily does whatever I need it to do.

                How are customer service and technical support?

                When we have a failed drive or any failure, we receive emails and do not have to open cases. 

                They make the replacement of any parts easy along with the analysis of any issues with the servers, 3PARs, and any upgrades which need to be happening, in addition to any detrimental performance issues.

                Which solution did I use previously and why did I switch?

                We previously had Dell Compellent. We switched because we were using HPE Compute and HPE Blades, and it seemed like we might as well go all in on HPE. Also, we were not getting what we thought we wanted for performance out of Compellent.

                How was the initial setup?

                It was the easiest SAN that I have ever set up.

                What was our ROI?

                I do not know if I can put a number on it. When we buy products, we do not put ROI on it. It is more performance, and does it meet our business needs? 

                This product has been exceeding anything else that we have had in the environment firsthand.

                What's my experience with pricing, setup cost, and licensing?

                Give 3PAR a good consideration. Budget wise, 3PAR is a lot of money compared to other solutions, but what is in the 3PAR integration that customers are getting now from the Nimble and InfoSight acquisitions, it is worthwhile.

                What other advice do I have?

                This system has been (by far) the easiest to use, manage, and expand.

                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                Infrastr6155
                Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
                Real User
                Backups of our large volume of SAN-level Snapshots has been phenomenal

                Pros and Cons

                • "When we bought it, the big sell for us was what they called "wide striping", how they striped the data and could get performance on a cheaper disk. Nowadays, the newer models that are out, which we are going to in the next couple of years, the most valuable feature is mainly being able to achieve such high IOPS in such a small chassis."
                • "In new releases, I'd really like to see it more targeted towards hyper-converged. They are working that way with Greenlake and integrating their own "build your own" expansion environment within 3PAR."

                What is our primary use case?

                Our primary use case for 3PAR is our EMR application. We're in healthcare. We also use it for virtualization. The performance is excellent.

                How has it helped my organization?

                Backups were huge. We take a lot of SAN-level Snapshots and it has been phenomenal in that aspect.

                What is most valuable?

                When we bought it, the big sell for us was what they called "wide striping," how they striped the data and could get performance on a cheaper disk. Nowadays, the newer models that are out, which we are going to in the next couple of years, the most valuable feature is mainly being able to achieve such high IOPS in such a small chassis.

                What needs improvement?

                In new releases, I'd really like to see it more targeted towards hyperconverged. They are working that way with Greenlake and integrating their own "build your own" expansion environment within 3PAR.

                I would like to see some of the InfoSight integration. In the speech today, here at HPE Discover 2018, it was pretty clear that that is where it's heading.

                I think it's on track, on the whole, as far as where we're going. I'm probably two years away, maybe less, from a 3PAR purchase. LIkely, by the time I'm ready to buy, it's going to be in there.

                For how long have I used the solution?

                More than five years.

                What do I think about the stability of the solution?

                We have had one major hardware failure in the last seven years and nothing went down because of it. It was a controller failure. It's a four-node cluster so end-users didn't even notice an impact in performance. Nobody was in a panic besides me. In the end it worked out, they just replaced it.

                What do I think about the scalability of the solution?

                We're at right around 700 or 750 terabytes raw, and we're about maxed out for the version we're in, without a wholesale swap-out of our drives and drive architecture. From a scalability standpoint, we can add to it but we have to add more controllers. But we're in an older version. The newer versions have gotten better, faster, stronger. Probably the next step is going to be Greenlake and that avenue.

                Which solution did I use previously and why did I switch?

                We went from an old XP24k, a long time ago, to an EMC VNX. The EMC storage was cheap on the front-end but expensive on the back-end for maintaining it. It was cheaper for us to jump into another 3PAR than it was to maintain support on the VNX. We quickly moved to 3PAR and we haven't looked back since.

                In terms of important criteria in selecting a vendor besides price, we're primarily an HPE shop. I can count on one hand how many other pieces of hardware we have other than HPE: a Palo Alto firewall and maybe a couple of vendor-supplied Dell boxes. I always look to HPE first. If they can't do it, I call and complain to my regional sales VP and he tries his best. Sometimes he can pull one out and get something going for me, but if not then I start looking at others.

                How was the initial setup?

                I was involved in the initial setup but we did have Professional Services come in and set it up because we didn't have any training at the time. The setup was a while ago, but it took longer to unbox it because our reseller messed up and sold us all the individual boxes for every single drive. So the implementation guy wasn't very happy: four pallets of itty bitty boxes for every single hard drive. But soup to nuts, with that problem in play, the setup took about a week. If he didn't have all that, it probably could have been done in a day.

                Overall the setup is very straightforward. It's just like any other enterprise storage. If you set up one you've set them all up, as it were. They're the same idea, different architecture.

                What was our ROI?

                From a comparison of bang for the buck, what you get for the money, I'd have to say they are one of the market leaders. Are there solutions that do it faster? Sure, but you're going to pay for it. 3PAR isn't the cheapest, it isn't the most expensive, but in my opinion, it's the best.

                Which other solutions did I evaluate?

                We've looked at Pure Storage, we've looked at Kaminario. We've looked at EMC's new VMAX. From a price standpoint, what you get - and with us moving towards VDI and having Synergy frames and SimpliVity on the market - it doesn't really make sense to switch. Do you really want to pull away now after you have invested so much? 

                It's a matter of: "They're going down the right path so just keep following it." The reason we jumped ship for VNX back when we did was that, at the time, HPE stepped away from SAN and storage. Those were their bad years of MSA versus EVA and dropping away. They didn't really have an offering that fit that mid-tier storage that we were at. We had to do something. "Once bitten, twice shy", so now we'll look at EMC, we'll look at other vendors, but I always have a feeling we're going to come back to 3PAR.

                What other advice do I have?

                My current 3PAR, three years ago I would have rated it a 10 out of 10. Today, just because it's aged, I'd give it a solid seven. It's because the drive architecture has changed over the years. Comparing it to the new ones that are out... it comes back to "better, faster, stronger." Without me spending another six figures to swap out hundreds of terabytes of storage, I can't get the added performance. It comes down to me making a critical decision of, "Okay, how do I balance my current IOPS, deliver what I need to deliver to my customer, and still meet the budget?"

                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                KB
                Storage Service Architect at NNIT
                Real User
                All-flash is the most innovative way of using storage

                Pros and Cons

                • "All-flash has been the most innovative way of using storage based on the 3PAR platform."
                • "The new feature sets, like deduplication and compression, are complex to work with. I hope when I view the roadmap that they will be less complex."
                • "We have had some bad issues on stability."

                What is our primary use case?

                We use 3PAR as a shared platform for services, applications, and databases.

                How has it helped my organization?

                For the past three years, all-flash has been the most innovative way of using storage, based on the 3PAR platform.

                What is most valuable?

                It is scalable.

                What needs improvement?

                I am hoping to see some snapshot functionalities: Oracle snapshots, snapshots for VMware, and hypervisor snapshots.

                We have had some bad issues on stability. Also, the new feature sets, like deduplication and compression, are complex to work with. I hope when I view the roadmap that they will be less complex.

                For how long have I used the solution?

                More than five years.

                What do I think about the stability of the solution?

                We have a bad track record on the 3PAR system. We also have some Virtual Fibre Channel (VFC) storage platforms. However, we had a bad start on 3PAR. It is going better now.

                What do I think about the scalability of the solution?

                We are managing more than 50 3PAR arrays worldwide. In our test centers, we are managing 15 HP all-flash arrays. The use of it is to be able to scale the platform. This is the most flexible way and one of the requirements for use in our environment.

                How are customer service and technical support?

                Our administrator uses the support every day. So far, I hear that it is working okay. The Call-Hall function is what we are putting our value on. This is also the primary reason for using their support.

                Which solution did I use previously and why did I switch?

                We were using EMC VMAX, EMC VNX, and NetApp. We switched due to price.

                How was the initial setup?

                HPE has always done the initial hardware setup of the solution. It is straightforward, because we have good local engineers.

                What was our ROI?

                The performance compared to other products. Over time having the product and using it for six years, the performance has been a tremendous and bought about positive things.

                Which other solutions did I evaluate?

                We always channel all our vendors whether it is HPE or some others. Price is one of the most important features, but functionalities, availability, and the scalability of the systems is also very important.

                What other advice do I have?

                Do some benchmarks on it and compare the requirements for whoever will be installing this product.

                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                ITCS user
                Assistant Technology Director at a tech services company
                Real User
                The optimization features move chunklets or hot spots to faster drives, but the management interface is not intuitive

                Pros and Cons

                • "The optimization features move chunklets or hot spots to faster drives."
                • "The 3PAR tool is cheaper to maintain with more storage available."
                • "The management interface is not intuitive."

                What is our primary use case?

                Our primary use case is SAN for VMware hosts for hosted VMs for a K-12 education environment. Also, some space that we provisioned for security camera storage and backup targets.

                How has it helped my organization?

                We upgraded from HPE EVA and it was much easier to manage and provision LUNs, when necessary. Our EVA was maxed and was end of life. 

                The 3PAR tool is cheaper to maintain with more storage available. 

                What is most valuable?

                The optimization features move chunklets or hot spots to faster drives. This way data which was getting hit most frequently was always on drives that could best handle the data, whether it was SQL data on SSD or rarely accessed file shares on the 7200 RPM drives.

                What needs improvement?

                The management interface is not intuitive. It is much better than EVA, but took some time to learn.

                For how long have I used the solution?

                Three to five years.
                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                Branimir Kusanic
                Head Of IT Data Center at a consumer goods company with 5,001-10,000 employees
                Real User
                Overall performance is great, and support tells us of problems before we are aware of them

                Pros and Cons

                  • "Extending is not a problem, scalability is okay. But once you buy additional box of disks, you have to wait for HPE to contact you with their plan for implementation, for connecting, and it can take several weeks. So, you have the box and you have to wait for several weeks to actually implement it."

                  What is our primary use case?

                  It's our primary storage and we are using it within two of our datacenters with replication between them. Actually, that part is currently being implemented.

                  Overall, performance is great. Personally, I'm fully satisfied, even when we had some problems, failed disks or some bug in a software version, HPE would always be fully proactive. They would actually tell us of the problem, even before we were aware of it.

                  How has it helped my organization?

                  For me, personally, I think the most important value is really the way HPE is treating us as a customer.

                  What is most valuable?

                  I would say that now that we even have flash storage on the 8200 models, it would be the deduplication. We were hoping to use the automated tiering much more, but it's not a good fit for us. Although the technology works great, due to our workload, it's really not an option for us. So, I would definitely say the deduplication on flash drives.

                  For how long have I used the solution?

                  Three to five years.

                  What do I think about the stability of the solution?

                  Downtime, never. I have heard of other customers having some serious issues. I personally am not the type of person that would say, "they are now the bad guys," because it can happen. It's technology. 

                  Overall, in my experience, maybe one of the worst was when we suddenly got a lot of different alerts. It caused some stress within our team, but later on it proved to be a bug in the firmware version. I think in two-weeks' time we received an update that resolved the issue. So, I really think it's stable. It's a good choice for the price.

                  What do I think about the scalability of the solution?

                  I can say it is scalable because initially, when we bought our first 3PAR, we extended it up to its maximum over the years. That is the part, maybe, where I see room for improving for HPE. Extending is not a problem, scalability is okay. But once you buy additional box of disks, you have to wait for HPE to contact you with their plan for implementation, for connecting, and it can take several weeks. So, you have the box and you have to wait for several weeks to actually implement it.

                  How are customer service and technical support?

                  In terms of reaching the right person, actually, the way it goes is that they call us.

                  Of course they contact us via the partner, but they contact us, and the response is great. Everything is within SLA.

                  Which solution did I use previously and why did I switch?

                  We had different storage. For instance, we used IBM storage. When the time for replacement came due to age of the old storage, we actually performed a tender. So, we didn't start with, "Okay. We are buying 3PAR." But, through the entire tendering process, we reached the place where it proved to be a good decision to buy HPE 3PAR.

                  How was the initial setup?

                  I think storage implementation is never so straightforward, but I would say it's among the simplest to implement.

                  Which other solutions did I evaluate?

                  IBM. We went with HPE because the decision was, in the end, based on price. 

                  We had a list of required specifications, invited several vendors, they offered what they could. But in the end, when you get all of this matched, then the price decides.

                  For me, when we last did a purchase, last year or so, at that time flash drives and the deduplication were really important. Actually all of the vendors have it, offer it, but then we had some discussions looking at overall performance, resistance to disk failures and the like. I would say that HPE is the leader here.

                  What other advice do I have?

                  In terms of the most important criteria when selecting a vendor - I'm saying with a small disclaimer, I'm saying this personally, so it's not the company - for me, the most important is always vendor support. We have, of course, contracts with partners that implemented the solutions, but I think that vendor support is mandatory in the way they are supporting you through the lifecycle of the product. It can overcome any problem the technology may deal with.

                  I give it an eight out of 10 overall. Whenever I rate something, I'm immediately going subtract one because I'm really reluctant to give a maximum grade, so say, "Okay, now it's nine." Well, there is room for improvement, and the way that the implementation of extensions goes is one of the examples. But, overall, I would say we are fully satisfied.

                  I actually do recommend HPE 3PAR because, for me, it proved to make my life easier.

                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                  it_user784074
                  Operations Department Manager at a energy/utilities company with 10,001+ employees
                  Real User
                  Thin provisioning allows us to satisfy customer requests yet maintain space for others

                  Pros and Cons

                  • "Previously, we were using EVA from HPE. When we moved to 3PAR, we noticed a reduction in footprint, reduced by more than 30%. We use the Adaptive Optimization, giving us a reduction in cost and with better performance."
                  • "I would like to see more virtualization: storage virtualization, data virtualization would be very nice."

                  What is our primary use case?

                  We use the 3PAR as a centralized storage system where all of our data for production, mission critical data, are consolidated on that storage.

                  How has it helped my organization?

                  Previously, we were using EVA from HPE. When we moved to 3PAR, we noticed a reduction in footprint, reduced by more than 30%. We use the Adaptive Optimization giving us a reduction in cost and with better performance. So, we are achieving the goal of performance with less cost.

                  It increases our availability and service provision. We provide service to many customers at the same time. Sharing of the resources is a good target we have achieved using 3PAR.

                  What is most valuable?

                  With the thin provisioning we have been able to satisfy a lot of the requests which before we could not. Our customers are requesting more space just to make sure they have it. So, with the thin provisioning, we gave them what they need, but we maintain some spare for the others.

                  We have used the Remote Copy from datacenter to datacenter, as well. It is efficient, and working as expected.

                  What needs improvement?

                  I would like to see more virtualization: storage virtualization, data virtualization would be very nice.

                  Also, the features that we are seeing in Simplivity, if integrated with the 3PAR, would be much better.

                  For how long have I used the solution?

                  Three to five years.

                  What do I think about the stability of the solution?

                  It is stable, above average. There were some obstacles, but support managed, in the end, to fix it. It wasn't the product itself, it was a configuration issue.

                  What do I think about the scalability of the solution?

                  It is easy and efficient. It should meet our future needs when we need to scale.

                  How are customer service and technical support?

                  I've used technical support, and the architecture support was efficient for us as well.

                  Which solution did I use previously and why did I switch?

                  The importance of having thin provisioning was a key factor. And when we found out that 3PAR had been acquired by HPE, since we have good relations with HPE, it was a very efficient and easy decision to take. We have good support, and the functions that we are looking for come in one product.

                  How was the initial setup?

                  It was straightforward, comparatively easier than EVA. We had an HPE support person helping us throughout.

                  What other advice do I have?

                  Our most important criteria when selecting a vendor, or what we appreciate most about a vendor, are

                  • support
                  • easy to reach
                  • trust.

                  If you want a cost-effective solution, go for 3PAR. We did a PoC and found it effective.

                  Disclosure: I am a real user, and this review is based on my own experience and opinions.
                  it_user784065
                  Product Engineer at a media company with 10,001+ employees
                  Real User
                  Provides speed, and the deduplication features have huge potential

                  Pros and Cons

                  • "Since it's being used to support a virtual infrastructure, that gives us access to all of the benefits of a virtual infrastructure. So, instead of spending hours trying to rebuild or to fix a broken server, we can instead wipe it out and throw up a new one and we're up and running again."
                  • "I like the speed capabilities that it provides. The deduplication features definitely have some huge potential. The latest firmware, where they've enabled compression for workloads that aren't very good for deduplication, I can definitely see huge potential there."

                    What is our primary use case?

                    Right now, we are finishing the proof of concept stage. We're using it as a data store for a virtual infrastructure for telephoning applications.

                    Thus far, it's met all of our expectations and has actually has exceeded them a bit. Once we got it up and running, it seems like it runs pretty rock-solid. There have been a couple hiccups here or there related to how some of the fault tolerance features work. But overall, it's performed very well.

                    How has it helped my organization?

                    The hope is right now it's going to empower us to lower mean time to resolutions. Since it's being used to support a virtual infrastructure, that gives us access to all of the benefits of a virtual infrastructure. So, instead of spending hours trying to rebuild or to fix a broken server, we can instead wipe it out and throw up a new one and we're up and running again.

                    What is most valuable?

                    I like the speed capabilities that it provides. The deduplication features definitely have some huge potential. The latest firmware, where they've enabled compression for workloads that aren't very good for deduplication, I can definitely see huge potential there. It's just going to be a matter of how much time we have in the lab to test all of them.

                    What needs improvement?

                    Automated reporting, real-time reporting would be excellent. Right now, most of the reports are ad hoc, so I have to say, "I want this report." I believe you can schedule them and have them go out to an email address, but it would be nice to have an actual dashboard where I can see in real time, "Ok, this is what everything looks like." It may be there and we haven't seen it yet. It hasn't been the primary focus. We're still in the process of engineering a solution.

                    For how long have I used the solution?

                    Still implementing.

                    What do I think about the stability of the solution?

                    The "hiccups" I mentioned above did not cause downtime in any environment of consequence. It went down when we were trying to break things. When we tried to break it, it broke. But thus far, otherwise, it's been pretty darn solid.

                    What do I think about the scalability of the solution?

                    I can't really comment too much on the scalability. Most of what we're using right now is still a relatively small deployment. I don't see anything that would cause a problem with scaling outwards, and the system is made to scale. We're probably going to be doing our first augment next year, but we haven't really focused on it yet.

                    How are customer service and technical support?

                    We've been working directly with our product management group to work through any issues that we've encountered. There has been some stuff, but it's mostly related to it being a proof of concept, or the gear being proof of concept.

                    For the most part, whomever we've been dealing with, they've been knowledgeable and helpful. 

                    There were one or two small issues where it would have been more helpful to talk directly to a subject matter expert. We're an engineering organization, so sometimes it's very difficult and we're asking for a very specific thing, and sometimes not talking to a subject matter expert right away can be frustrating, it feels like you're getting deflected a little bit.

                    But as of today, most of those issues have gone away, and we've gotten answers to all the questions we've had, eventually, so overall it's been a very good experience.

                    Which solution did I use previously and why did I switch?

                    We worked hand in hand with our product management team to try and determine what the best fit was. In the past, we worked with HPE MSAs and HPE P2000s.

                    This was a logical step forward without going into any really crazy high-ends like Hitachi or EMC type of SAN which has all of its own problems that you get when you go in that direction.

                    How was the initial setup?

                    The initial setup, when we first got the gear, was actually done in coordination with HPE. They had installers on site. We didn't have that much to do. The next parts of the setup went very smoothly, integrating with Synergy.

                    Which other solutions did I evaluate?

                    We didn't so much evaluate other vendors. For different types of workloads we're looking at some open source solutions like Gluster, Ceph. There are a couple of other options we've looked at.

                    What other advice do I have?

                    Our most important criterion when selecting a vendor is support. We're in the telephone sector, or carrier sector. If we have an outage it's going to impact millions of people. So sitting on hold for 15 minutes isn't acceptable, especially when it could mean 911 calls aren't being made. That's really key, we need to be able to get to someone who knows what they're talking about immediately. So far, we haven't had that huge of an issue with HPE hardware.

                    I give it an eight out of 10. Still extremely good. Way better than most. A couple rough edges that could be buffed out. We're about 90% of the way to where we want the solution to be. When we're there 100%, and we have it working exactly how we want it to, I think my score would be a little bit higher. 

                    I would tell a colleague who is looking at similar solutions that this is a worthwhile investment to look at, so long as you have the ability to test it appropriately and make sure that it works for your workload. Read through all the best practices, make sure that it will work for you before you try and do it, so you can actually give it a fair shot. But overall, give it a shot. I would recommend a proof of concept.

                    Disclosure: I am a real user, and this review is based on my own experience and opinions.
                    it_user784104
                    Senior Systems Analyst
                    Real User
                    It is easy to scale, easy to manage, and easy to configure

                    Pros and Cons

                    • "It provides ​very fast deployment. The performance for our most critical applications is very quick."
                    • "Thanks to HPE remote IT assistance, they can do the updates with the configuration in best-case scenario."
                    • "It is easy to scale, easy to manage, and easy to configure."
                    • "HPE has a product that I am very interested in, but it lacks of integration with 3PAR - HPE SimpliVity."

                    What is our primary use case?

                    The primary uses are for the server environment and for the file share system. This how we store our files. This is what we mostly use the system for.

                    Performance is amazing. The downtime is almost none. It is easy to manage, even for their new software updates, the integration with the server, and with all the HPE environment.

                    How has it helped my organization?

                    It provides very fast deployment. The performance for our most critical applications is very quick. Even the support is 24/7.

                    What is most valuable?

                    • Security for encryption
                    • Performance
                    • The support, because we have the online support directly with HPE. Any error or any incidents, they are directly involved and solve it. It makes our life much easier, even as IT. 

                    What needs improvement?

                    HPE has a product that I am very interested in, but it lacks of integration with 3PAR - HPE SimpliVity. If it could be integrate with 3PAR, it would be amazing. This is what I am looking for going forward.

                    For how long have I used the solution?

                    One to three years.

                    What do I think about the stability of the solution?

                    We have not had any downtime in two and a half years.

                    What do I think about the scalability of the solution?

                    It is scalable. The model we have, we scaled it last year. We bought another rack mount, and we extended it to 12TB. It is easy to scale, easy to manage, and easy to configure. 

                    Thanks to HPE remote IT assistance, they can do the updates with the configuration in best-case scenario.

                    Even for a future of big environment, if we wanted to go bigger, we can migrate easily to other bigger projects or bigger versions.

                    How are customer service and technical support?

                    The support is easy. It is either by phone or by email. Mostly by email. They are supportive and they answer any question. It is perfect.

                    Which solution did I use previously and why did I switch?

                    Yes, HPE EVA, the older one. It is at end of life. They are no longer updating it or supporting it, so we needed to switch.

                    How was the initial setup?

                    The initial setup was straightforward.

                    What about the implementation team?

                    HPE helped us with the configuration, so it took us approximately one week to set up. 

                    Which other solutions did I evaluate?

                    We thought about EMC. But as I mentioned, in terms of integration and compatibility, 3PAR was better because we have EVA. To migrate from EVA to 3PAR with 3PAR is zero downtime migration, and with EMC, it was little bit complex. That is why, we did not want to risk it.

                    What other advice do I have?

                    If he has HPE servers, I would totally tell him go with HPE 3PAR. If he has another company's servers, I am not 100% sure about the compatibility with other products, but for management and for configuration, I would recommend 3PAR.

                    Most important criteria when selecting a vendor: 

                    1. The integration with systems that we are going to use. For example, our server environment is HPE. The first that we think about is something compatible with this and easy to manage. That is why we choose HPE. 
                    2. The performance and even their views. When you check those consultations, reports, HPE is ahead in leadership, in terms of storage.
                    Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                    it_user427308
                    Data Center Manager
                    Vendor
                    We have additional space in the enclosures for additional disks, so we can scale up without any downtime

                    Pros and Cons

                    • "It is very stable. That is why we bought it.​"
                    • "We have additional space in the enclosures for additional disks, so we can scale up without any downtime."
                    • "I would like them to improve it so I can do firmware upgrades without downtime."

                    What is our primary use case?

                    Our use case is Oracle, VMware, and Citrix. Performance is good, but our main scope is to have high availability.

                    How has it helped my organization?

                    We have 24 hour production, so it is working.

                    What is most valuable?

                    High availability features are the most important for us.

                    What needs improvement?

                    Maybe someone can add the suite of features into the Synergy enclosures. That would be a great feature for us.

                    I would like them to improve it so I can do firmware upgrades without downtime.

                    What do I think about the stability of the solution?

                    It is very stable. That is why we bought it.

                    Sometimes when we do firmware upgrades, then we must have downtime, but this is plant maintenance.

                    What do I think about the scalability of the solution?

                    Scalability is very good. We now use only 50% of controllers, so we can scale up from 50% to 100%, when we need it. We also have additional space in the enclosures for additional disks, so we can scale up without any downtime. 

                    How is customer service and technical support?

                    We have automatic technical support.

                    We have called technical support. They are helpful and do not give you the runaround.

                    Which other solutions did I evaluate?

                    We have compared a lot of vendors and this was the best solution for us. We were running it when it was originally 3PAR and was not merged with HPE. 

                    We are very happy with the solution.

                    What other advice do I have?

                    I would recommend this solution.

                    Most important criteria when selecting a vendor: Support is very important for us and the reaction time when we have a problem.

                    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
                    it_user563436
                    IT System Engineer
                    Vendor
                    We have been running faster and more efficiently since it was installed

                    Pros and Cons

                    • "I have a lot of applications that need higher IOPS, and 3PAR achieves this operation normally without any issues for the management."
                    • "I benefit from the HPE Call Home feature. It tells me about any issue once I have it."
                    • "Would like to see ​some management functions through a web interface.​"

                    What is our primary use case?

                    3PAR 8200 is performing good with our environment. I have a lot of applications that need higher IOPS, and 3PAR achieves this operation normally without any issues for the management. 

                    How has it helped my organization?

                    It is working well. IT achieves our targets. We have been running faster and more efficiently since 3PAR was installed.

                    What is most valuable?

                    It has a friendly interface using the console. I have been working with it for one year and four months, and I have not found any issues. 

                    I benefit from the HPE Call Home feature. It tells me about any issue once I have it.

                    What needs improvement?

                    Some management functions through a web interface.

                    For how long have I used the solution?

                    One to three years.

                    What do I think about the stability of the solution?

                    It is very stable. We have not experienced any stability issues with the 3PAR Storage. We have other vendors' storage solutions (three of them) and we have experienced issues with their storage solutions.

                    What do I think about the scalability of the solution?

                    It is scalable, but I do not need to scale it for the future.

                    How is customer service and technical support?

                    I have used the technical support for Call Home, when there is an issue in network, not in 3PAR. It is in network.

                    The technical support is knowledgeable and I have never had an issue with them.

                    What other advice do I have?

                    I would recommend this solution.

                    Most important criteria when selecting a vendor: 

                    1. Support
                    2. Widely used in the market.
                    Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                    it_user784023
                    IT Specialist
                    Real User
                    It is fast and stable. It is really helping us a lot in terms of data store.

                    Pros and Cons

                    • "​It is fast and stable. It is really helping us a lot in terms of data store, etc."
                    • "The Call Home feature is really a great feature, so I do not need to monitor the 3PAR. The 3PAR team is monitoring it and letting me know if there are any problems."

                      What is our primary use case?

                      It is performing great. We are using it for our data store and everything, so that is 3PAR mainly using it. It is a school, so we use the management system and all the virtual machines on the 3PAR.

                      How has it helped my organization?

                      It is fast and stable. It is really helping us a lot in terms of data store, etc.

                      What is most valuable?

                      The Call Home feature is really a great feature, so I do not need to monitor the 3PAR. The 3PAR team is monitoring it and letting me know if there are any problems.

                      What needs improvement?

                      I am not sure because I am not an expert in 3PAR solutions. I do not know what the new features are. Already what we have, it is huge for us.

                      For how long have I used the solution?

                      One to three years.

                      What do I think about the stability of the solution?

                      We have been using it for more than two year with no issues at all. I think it is really stable.

                      What do I think about the scalability of the solution?

                      Right now, we have only one. If I need one more, then I buy one more box and attach it to it. I can scale up to whatever I want. I am not nervous about scaling up at all.

                      How are customer service and technical support?

                      I hardly need to call their support. 

                      I did for when we were going to upgrade our 3PAR, because initially the 3PAR has some blank space for hard drives. So, we ordered additional hard drives over there, so that was a time they need to come up and update all the framers and everything before we were doing it. So, it was already taken care by the 3PAR team, and it was excellent support, too.

                      Which solution did I use previously and why did I switch?

                      We were using a different HP storage. I think it was MSA 7000 series storage that we were using. Right now, it is 3PAR.

                      How was the initial setup?

                      It was pretty much straightforward, because our network is not that complex.

                      Which other solutions did I evaluate?

                      We were looking at competitive product just from a financial point of view to have multiple quotations. So, that is why we looked at a different vendor, but as an IT team, we had 3PAR and HPE on the mind already.

                      What other advice do I have?

                      Go for 3PAR, straight away as I am very happy with this product.

                      Most important criteria when selecting a vendor: As a school, we always have low budgets. We are a nonprofit organization. We do not have too much budget, so we care about prices, discounts, and especially about the product quality. The last 16 years, we have been an HPE customer. We are very much happy with HPE products.

                      Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                      it_user783987
                      IT Manager at a legal firm with 501-1,000 employees
                      Real User
                      Resilience, redundancy, and speed of the system keep our end users happy

                      Pros and Cons

                      • "Having moved over from a lefthand, which was seven or eight years old, there's a massive boost in performance. It has definitely improved the speed, the responsiveness, of all our applications."
                      • "Generally, the management of the multiple systems that we have is really the only problem, always having to go to all these separate tools to manage everything."

                      What is our primary use case?

                      The primary use is our new datacenter. We're using it to increase performance. 

                      It's performing really well.

                      How has it helped my organization?

                      Having moved over from a LeftHand, which was seven or eight years old, there's a massive boost in performance. It has definitely improved the speed, the responsiveness, of all our applications, which is always good.

                      What is most valuable?

                      • Generally, the resilience and the redundancy of the system.
                      • Speed has obviously helped.
                      • We do a lot of replication, as well, with our other 3PARs, so it's keeping that data synchronized.

                      What needs improvement?

                      Just generally the management - which I know, they introduced a few new tools yesterday, here at the HPE Discover conference. Generally, the management of the multiple systems that we have. That's really the only problem, always having to go to all these separate tools to manage everything.

                      What do I think about the stability of the solution?

                      The stability is so far so good. It has been pretty seamless. We've used it now about eight months and it's been stable since then.

                      What do I think about the scalability of the solution?

                      We planned for scalability so we bought four enclosures, which was overkill, but it's planning ahead.

                      Which solution did I use previously and why did I switch?

                      We switched mainly because of the end users, the customers, the guys that use the systems and the applications. They're the ones who start screaming when things are slow. We used to have that problem, where things were slow due to the storage bottleneck. But now we're finding other bottlenecks, so it's good.

                      How was the initial setup?

                      It was straightforward. I was in the datacenter with one of the HPE engineers and we went through everything. He was knowledgeable, he retired about a week after he set it up. So he had a lot of experience.

                      Which other solutions did I evaluate?

                      We did try a few other vendors during a trial period. We simulated failovers just for fun, just to see how quickly they respond. Some of them had issues getting parts to us immediately.

                      What other advice do I have?

                      The most important criteria when selecting a vendor are 

                      • reliability 
                      • availability of parts. 

                      I give an eight out of 10, from working with it and using the features, but also seeing what some of the other competitors have out there. One of the big ones is Pure Storage which I was a big fan of. So, they were the competitor to the 3PAR, as well as Nimble, which was obviously acquired.

                      It came down to costing as well, in the end. But to be fair to the 3PAR, it wasn't comparing like with like. It was comparing an all-flash array with a hybrid 3PAR array.

                      Try to decide quickly. Have your criteria and stick to your criteria, rather than trying ten million different solutions and taking years to implement. That was the biggest issue we had, the fact that there are so many different vendors out there. If you're trying to create a proof of concept, it just eats away at time. At the end of the day, there are a lot of nice things with the 3PAR that made us select it. Try not to waste too much time trying everything.

                      Disclosure: I am a real user, and this review is based on my own experience and opinions.
                      it_user783981
                      IT Operations Manager
                      Real User
                      All-flash performance means that we can host more VMs on a smaller virtual volume

                      Pros and Cons

                      • "The Remote Copy Group is amazing for the replication stuff."
                      • "We also use dynamic optimization to go between tiers."
                      • "We can quickly see performance per CPG and per LUN. You can drill right down to see actual performance to the virtual volumes themselves. That's really good."

                        What is our primary use case?

                        We're using all-flash 3PAR to set up a private cloud hosting platform within our company; so for the amalgamation DCC work, bringing smaller datacenters onto the sites. We use that as our primary storage. We use RCG technology to replicate across our two datacenters.

                         It's seamless. We've had no issues at all.

                        How has it helped my organization?

                        Certainly now, with the all-flash arrays, the performance that we get out of those means that we can host far more VMs on a smaller virtual volume. We get much better performance out of those volumes now.

                        What is most valuable?

                        • The Remote Copy Group is amazing for the replication stuff. 
                        • We also use dynamic optimization to go between tiers. 
                        • The reporting, as well. We can quickly see performance per CPG and per LUN. You can drill right down to see actual performance to the virtual volumes themselves. That's really good.

                        What needs improvement?

                        We're going to start to explore integration with public clouds, and I know that that's something that's very hot in the storage space at the moment. That's something we're looking at. 

                        Apart from that, we're looking forward to going to the next firmware major release 331. And also the InfoSight stuff that's coming along the pipeline.

                        For how long have I used the solution?

                        One to three years.

                        What do I think about the stability of the solution?

                        3PAR, for us, has been incredibly stable. We haven't had many issues at all, except at periods of change; in firmware updates, that kind of stuff. 

                        We have seen some issues prior, but those have been resolved very quickly by the engineer who's been working with us on the firmware upgrade. We've rolled back, fixed those issues, and then been able to proceed.

                        What do I think about the scalability of the solution?

                        Really scalable. That's one of the reasons we're here this week at HPE Discover, is to have a look at what options we've got to increase the space in our 3PAR, because our platform's growing. Our storage will grow with it.

                        How is customer service and technical support?

                        We use support all the time. Once you get to the level-2, level-3 guys, then usually they've got the right ideas.

                        It's getting better. I think escalation processes have improved dramatically over the last 12 months. We're engaged with our account managers as well, to help improve that process. We're quite strongly engaged with HPE about the technical review and support process. We have had issues in the past, I'm not going to lie. But it's getting better.

                        What other advice do I have?

                        When it comes to selecting a vendor we're pretty much an HPE house. But I think the options you have to expand - within the storage space - you've got to have all those options. Especially performance. I think that's what we're looking for. And the support, as well.

                        It's an eight out of 10. It's pretty solid. We've had a few problems. But, from a performance point of view, our customers are very happy and so are we.

                        I'd take a serious look at it. I think 3PAR is a great product.

                        Disclosure: I am a real user, and this review is based on my own experience and opinions.
                        PaulMarshall
                        Infrastructure SME at a financial services firm with 501-1,000 employees
                        Real User
                        The GreenLake Flex Capacity has allowed us to grow as required

                        Pros and Cons

                        • "With the HPE GreenLake Flex Capacity, we can grow as required."
                        • "We would like to see the ability to not only be integrated with hybrid IT, but on-prem."

                        What is our primary use case?

                        Mass storage. 

                        At the moment, it's performing very well, but we need to look to expand and innovate.

                        How has it helped my organization?

                        With the HPE GreenLake Flex feature, we can grow as required, and at present, we are growing faster than our requirements, so we need to look to develop and innovate.

                        What is most valuable?

                        Flexibility.

                        What needs improvement?

                        The ability to not only be integrated with hybrid IT, but on-prem.

                        For how long have I used the solution?

                        One to three years.

                        What do I think about the stability of the solution?

                        Stability is fine.

                        What do I think about the scalability of the solution?

                        At the moment it's under-scaling. We grew quicker than we expected. 

                        We know what our issue is and that's why we have to look at Nimble and what it has to offer us at the moment. At the moment, it looks like the solution that we're going to be moving to.

                        Which solution did I use previously and why did I switch?

                        We've been using 3PAR now for the last three years. Prior to that, the EVA 6000 for five years.

                        We scoped out and scaled 3PAR for three years. We're now approaching that three-year mark, so we're here at the HPE Discover conference to re-approach and scale and future view for the next three to five years.

                        What other advice do I have?

                        This is just my initial view, but I'm going to give it eight out of 10. I need to do a lot more in-depth research into the product and how it's going to benefit Aldermore Bank.

                        Stick with what you know and rely on your instincts.

                        Disclosure: I am a real user, and this review is based on my own experience and opinions.
                        it_user568167
                        CTO at Bank J. Safra Sarasin Ltd
                        Vendor
                        All-flash makes our apps faster, but occasionally it reboots and we don't know why

                        Pros and Cons

                        • "Good performance because it's an all-flash system. Basically, our applications run faster."
                        • "Sometimes control is rebooting and nobody knows why, so there are issues."
                        • "It's a little bit difficult to figure out where the capacity is used. There is deduplication that, of course, saves space, but it sometimes it's hard to find out where the space is used. If you delete something, do you get it back? So it's not very transparent regarding capacity."

                        What is our primary use case?

                        It's used as online storage; for almost all applications we have one.

                        Performance, in general, is good.

                        How has it helped my organization?

                        Primarily good performance because it's an all-flash system. Basically, the applications run faster.

                        What is most valuable?

                        Synchronicity mode through the application we use.

                        What needs improvement?

                        There is a caching solution, I know it's in development, to increase the performance further.

                        For how long have I used the solution?

                        One to three years.

                        What do I think about the stability of the solution?

                        It's very stable. Yes, we've had issues with it. Sometimes control is rebooting and nobody knows why, so there are issues.

                        What do I think about the scalability of the solution?

                        It's very scalable.

                        How is customer service and technical support?

                        We've spoken with technical support about the above issues, they have not found the root cause yet.

                        What other advice do I have?

                        There are several important criteria when selecting a vendor:

                        • quality of the products
                        • the technology
                        • cost of the solution, of course.

                        I would give it a seven out of 10, overall. It's a little bit difficult to figure out where the capacity is used. There is deduplication that, of course, saves space, but it sometimes it's hard to find out where the space is used. If you delete something, do you get it back? So it's not very transparent regarding capacity.

                        In general, the solution is good.

                        Disclosure: I am a real user, and this review is based on my own experience and opinions.
                        SD
                        IT Manager at City Of Sparks
                        Real User
                        Ease of use, low power consumption, and expandability make it awesome for us

                        Pros and Cons

                        • "We saved a ton of power just turning off our old one when we went to the new one."
                        • "We've had some issues when we were trying to upgrade, doing some firmware upgrades."

                        What is our primary use case?

                        We use 3PAR for storage of all the city's data, everything from videos of sewer lines, to orthophotos for our GIS system, to storage of our databases, data in general.

                        It's performing awesomely.

                        How has it helped my organization?

                        We're able to expand more. It's faster, more efficient. The technology is 10-years, 20-years advanced from where we were before.

                        What is most valuable?

                        • Ease of use
                        • Low power consumption

                        We saved a ton of power just turning off our old one when we went to the new one.

                        What needs improvement?

                        All of a sudden something didn't work. We've never had downtime where data wasn't available, because it's got multiple ways of staying up. It doesn't usually go down. But we've had some issues when we were trying to upgrade, doing some firmware upgrades.

                        For how long have I used the solution?

                        Three to five years.

                        What do I think about the stability of the solution?

                        We've never had downtime in four or five years now. Except when we want to.

                        What do I think about the scalability of the solution?

                        It's very scalable.

                        How are customer service and technical support?

                        We've had our issues, but overall they've been pretty good. Doing some upgrades, we've had some problems.

                        Which solution did I use previously and why did I switch?

                        We were using HPE EVA. The support on our old EVAs, the cost to keep them up was more than going to a new one. Then, by the time we added the power savings and the reduced space and the heating, it was just so much less that it was well worth it.

                        What other advice do I have?

                        When selecting a vendor the most important criteria for us is ease of connectivity. I also like the fact that I know Hewlett Packard Enterprises. I've worked with them for a long time. They're very reliable.

                        I give it a 10 out of 10 because it's just been awesome. We have four 3PARs running our enterprise, the city.

                        Don't be afraid. It can do just about everything you want to do; for a small/medium business, to a large business. I'm running a small city and all our storage is 3PAR.

                        Disclosure: I am a real user, and this review is based on my own experience and opinions.
                        it_user784056
                        IT Manager
                        MSP
                        For virtualization, the failure rate is much less compared to traditional storage where you need more hard drives

                        Pros and Cons

                        • "I am a system integrator, so we sell a lot of 3PAR storage to our customers. Our business has increased compared to previous days."
                        • "The support is really fast. There is very good support for 3PAR storage."
                        • "For virtualization, the failure rate is much less compared to traditional storage where you need more hard drives"
                        • "As a management tool, it would help us to have more customer reports."

                        What is our primary use case?

                        I am from Dubai. We are one of the major system integrators in Egypt. We have customers using some other EMC Storages, and they have some performance issues. When we introduced the 3PAR Storage, mainly for the virtualization, they were very happy, because it is very useful for the performance and utilization points. The customers have been very happy since we introduce them to 3PAR Storage.

                        How has it helped my organization?

                        I am a system integrator, so we sell a lot of 3PAR Storage to our customers. Our business has increased compared to previous days. 

                        What is most valuable?

                        • For virtualization, the failure rate is much less compared to traditional storage where you need more hard drives.
                        • When it come to 3PAR, it uses chunklets, so it is easier for the customers.

                        What needs improvement?

                        As a management tool, it would help us to have more customer reports. Even though, we use it for other things, if can improve more things in the supporting, like the reporting tool, it would make it easier for the customers.

                        What do I think about the stability of the solution?

                        The stability is really good. Even though there is some downtime, the support is really fast. 

                        What do I think about the scalability of the solution?

                        It is a very scalable solution. 

                        Our customers, they are smaller customers. Very few customers will go to the maximum, but for us, this is fine.

                        How is customer service and technical support?

                        The support is really fast. There is very good support for 3PAR Storage.

                        It was really helpful. Because when I was a customer, having a downtime in the night, we called them (the support team), they immediately reacted. It was product tech support, and within two or three hours, the problem was solved. 

                        It was business critical. It was a multinational company. All the data was down. But within a few hours, we sorted it out. The customer really appreciated HPE, as well as the partner.

                        How was the initial setup?

                        It is very straightforward. It is very simple.

                        What about the implementation team?

                        I have sold at least 10 to 15 storages. But I have only had one incident, out of these 10 to 15 where HPE could not install fast enough. Not bad for failure rates.

                        What other advice do I have?

                        We highly recommend HPE 3PAR, plus the latest other storage solution from Nimble, too. We highly recommend 3PAR to all our customers. We are replacing lot of other vendors (EMC, even Dell). We are replacing a lot of storage solutions with HPE 3PAR.  

                        Most important criteria when selecting a vendor: I am a partner. Even though, we are partners with HPE, we are also partners with EMC Oracle, but we prefer HPE. With HPE, the support, reliability, and credibility are much higher than with any other products.

                        Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
                        it_user784035
                        IT Architect
                        Real User
                        We have much better performance than we managed earlier and are now saving lots of space

                        Pros and Cons

                        • "​We have much better performance than we managed earlier and are now saving lots of space.​"
                        • "We are waiting for compression."

                        What is our primary use case?

                        The primary case is the utilization of VMware, and it is performing well.

                        How has it helped my organization?

                        We have much better performance than we managed earlier and are now saving lots of space. We feel as we spread things out that we have become more efficient in our performance.

                        What is most valuable?

                        Its consolidation.

                        What needs improvement?

                        We are waiting for compression.

                        For how long have I used the solution?

                        Less than one year.

                        What do I think about the stability of the solution?

                        It is performing great; no downtime.

                        What do I think about the scalability of the solution?

                        We do not have a need for it yet, but it should be no problem.

                        How are customer service and technical support?

                        Technical support has been very good when I have used them before. I felt like I was reaching the right person. They call me to check up when they have seen that we have some problem and tell us what we should do to fix it.

                        Which solution did I use previously and why did I switch?

                        We used Nimble previously, before it was an HPE product.

                        We had a big issue with the performance. Last year, we spoke with HPE's people, and they recommended this solution and we are now certified.

                        How was the initial setup?

                        The initial setup was straightforward.

                        What about the implementation team?

                        HPE helped us with the initial setup.

                        What's my experience with pricing, setup cost, and licensing?

                        Speak with HPE and describe your whole scenario before buying it, so you do not buy and hope.

                        What other advice do I have?

                        Most important criteria when selecting a vendor: stability. That I feel I can talk to the vendor and they understand what I want.

                        Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                        it_user783909
                        System Administrator Team Lead at a energy/utilities company with 10,001+ employees
                        Vendor
                        We have built a DR solution based on this solution, minimizing our downtime

                        Pros and Cons

                        • "We built a DR solution based on this, we can sustain our business for any amount of time, 24/7."
                        • "We have had some challenges in the Arabic implementation and in migration, but for daily work, it's fine."
                        • "Needs more flexibility and expansion, and also relocation, a cloud solution."
                        • "We have issues with scalability because 3PAR has limited storage capacity, so we have to invest more after a while."

                        What is our primary use case?

                        We use it for our main production system, for SAP, and also for SharePoint, Microsoft products.

                        We have a good relationship with HPE, but we still have some challenges in the Arabic implementation and in migration, but for daily work, it's fine.

                        How has it helped my organization?

                        We built a DR solution based on this, we can sustain our business for any amount of time, 24/7. We have minimized downtime to 10 minutes now, because of this solution.

                        What is most valuable?

                        Support.

                        What needs improvement?

                        More flexibility and expansion, and also relocation, a cloud solution.

                        What do I think about the stability of the solution?

                        It's stable. We haven't have any issues, unless it's human error, until now.

                        What do I think about the scalability of the solution?

                        We have issues with scalability because 3PAR has limited storage capacity, so we have to invest more after a while.

                        How are customer service and technical support?

                        We have gotten to level 3, the last level of support. We had some high issues with them, but they were fixed. It took some time. The issue with it was, when it's in production, even one day is too long.

                        Which solution did I use previously and why did I switch?

                        For storage we had Dell EMC, and we used to have IBM but not any more.

                        IBM is not a Windows platform, and Dell, they didn't have storage at that time. Now they have EMC. So they both have a full solution, like HPE. And they are presenting a solution to us everyday.

                        What other advice do I have?

                        What is most important to me in a vendor is that when I need them there, they're available.

                        I give it an eight out of 10 because of scalability.

                        HPE is a full solution, and they have a bigger scale for everything. You can build something cheaper when you combine companies, but there will be problems after a while with support and troubleshooting. Everybody will blame the other.

                        Disclosure: I am a real user, and this review is based on my own experience and opinions.
                        it_user783903
                        Manager IT Infrastructure at a comms service provider with 1,001-5,000 employees
                        Vendor
                        We like the Virtual Volumes and how we can do thin provisioning

                        Pros and Cons

                        • "We like something called Virtual Volumes and how we can do thin provisioning."

                          What is our primary use case?

                          We use it mainly for our virtual environment.

                          Performance-wise, it's pretty good. You can't say we have the high-end version, but the one that we have does meet our requirements. Overall, we are happy with the performance.

                          What is most valuable?

                          We like something called Virtual Volumes and how we can do thin provisioning. These are the main things that we usually look for.

                          Redundancy-wise it's quite good. We've got redundancy at each level.

                          What needs improvement?

                          At the present time, there is nothing we see that we are lacking.

                          For how long have I used the solution?

                          Three to five years.

                          What do I think about the stability of the solution?

                          It is pretty stable. That's the reason we bought one more 3PAR. We just had the 7400, but got the 8200.  We may procure the 8400 as well. Overall the platform's quite stable.

                          What do I think about the scalability of the solution?

                          In terms of scalability, it's quite scalable.

                          How are customer service and technical support?

                          The support that we receive from HPE is pretty good and that's one of the major factors. Sales - anybody can come and sell it - but the main thing is support. After sales, support is the main thing and they've got a really wonderful team back at our place.

                          Which solution did I use previously and why did I switch?

                          We were predominantly an HPE customer, but in the middle we had other vendors also come in. But, gradually we are going back to HPE.

                          How was the initial setup?

                          From a technical perspective, I'm not directly involved. I'm mainly from a management and overall overview of the system.

                          What's my experience with pricing, setup cost, and licensing?

                          Nowadays, from a storage point of view, there are so many vendors in the market. So cost is one of the factors that pushed us to go with HPE 3PAR. Cost-wise they're pretty competitive.

                          What other advice do I have?

                          Our most important criteria when selecting a vendor are

                          • stability
                          • after sales support 
                          • cost.

                          The experience that we have had with HPE is pretty good.

                          Product-wise, it's good. It differs from environment to environment. What we require, for the criteria of our environment, is met quite well.

                          I would say do a PoC. Have a look at the solution. It's pretty stable, scalable. I don't see a problem, why anybody should not go with HPE. They've got multiple solutions in terms of storage also. 3PAR is not just a single solution. They have, they can cater to a hybrid. A lot of things are there. SSDs, a normal SATA disk, high end or low end. So it depends on what your requirements are. You should be doing a PoC just to confirm that it is it.

                          Disclosure: I am a real user, and this review is based on my own experience and opinions.
                          it_user784020
                          Systems Engineer at Ajman
                          Vendor
                          We use a virtual domain to create pools for our clients to manage their own storage

                          Pros and Cons

                          • "It's advantageous in terms of the cost, in terms of the performance, and taking up less space."
                          • "We use a virtual domain in 3PAR and we can create individual pools where clients are able to manage their own resources, instead of we, as storage admin, getting involved in that."

                            How has it helped my organization?

                            It's advantageous in terms of the cost, in terms of the performance, and taking up less space. We are exploring more with this storage.

                            What is most valuable?

                            It has features which are really giving advantages to our company, because we as a service provider are providing the services, infrastructure, and applications - or software as a service - to other entities. In that case, a virtual domain has been introduced in 3PAR and we can create their own pool where they are able to manage their own resources, instead of we, as storage admin, getting involved in that.

                            What needs improvement?

                            The features we need to provide to the different entities, it's meeting our criteria. That is the reason we went ahead with 3PAR, and we implemented it in the environment. So far, so good. People are asking for the services and, yes, we do provide the services through the 3PAR. 

                            And IOPs which has been gravely needed in terms of the back end and in terms of the front end, to meet application needs, I'm glad it's meeting up. So we are not encountering any risk at all.

                            For how long have I used the solution?

                            Less than one year.

                            What do I think about the stability of the solution?

                            So far, no disaster has happened, so I can't comment any more than that on the stability.

                            What do I think about the scalability of the solution?

                            Since it's going to expand to a 240 disk maximum, in terms of scalability I have to go for another controller with the nodes and stuff. But based on the model, if you go ahead with a good different model, it supports more disk space in your enclosure areas.

                            How is customer service and technical support?

                            So far I've only opened one case, in the beginning when I implemented a 3PAR in my environment, and I can say I'm satisfied.

                            How was the initial setup?

                            It is straightforward. It's user friendly.

                            Which other solutions did I evaluate?

                            We did an evaluation comparing it with the EMC, and we determined that it's better to go ahead with this.

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            it_user784014
                            Senior Manager Of Infrastructure at a retailer with 1,001-5,000 employees
                            Vendor
                            Remote Copy functionality supports our disaster recovery project; amazing performance

                            How has it helped my organization?

                            We started to initiate a business continuity project, to cover disaster recovery scenarios, and we decided to implement a 3PAR solution for the Remote Copy functionality from this area. We can share this with software integration and cover the business requirements.

                            What is most valuable?

                            We have never had problems, it's running well. The other point is the performance that the storage provides. We currently use 3PAR with full flash, and the performance is really amazing.

                            What needs improvement?

                            I saw recently saw that they will integrate the predictive software from Nimble with 3PAR, and I think that's a good move. With the next firmware release, software release, we will really profit from this integration. I think it's a really good idea that HPE is now integrating this as a possibility on 3PAR.

                            For how long have I used the solution?

                            One to three years.

                            What do I think about the scalability of the solution?

                            It will completely meet our needs, moving forward.

                            How is customer service and technical support?

                            It's difficult to say anything about tech support, because it's running so well that we are not regularly in contact with support. I think we had some issues during the implementation phase. We had, I would say, two or three times where we contacted the support, which was really good. I have no complaints. The knowledge and the competence were good.

                            What other advice do I have?

                            Because we are so happy with 3PAR, it's so reliable for us, for the moment we don't see any move to Nimble storage. It depends on the strategy from HPE. They will probably combine the two storage technologies; I don't know what will be the future.

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            it_user783984
                            IT Engineer at Al Kamal
                            Vendor
                            The thin provisioning, data protection, easy deployment, and great support are pivotal for us

                            Pros and Cons

                            • "I think the storage is very good, the way it stores, the thin provisioning it provides, and the data protection. And it's easy to deploy in any environment. We are using VMware. So for me, it's a right click and it's deployed. We can configure and create LUNS very easily with 3PAR management, and the interface is very user-friendly. Easily understandable."
                            • "Proactive support. Before we notice that there's a problem in the storage, or any part, any hard disk, they already notify us, and within four hours, the product is delivered. Within the next hour after product delivery, the engineer is available to support me."

                              What is most valuable?

                              I think the storage is very good, the way it stores, the thin provisioning it provides, and the data protection. And it's easy to deploy in any environment. We are using VMware. So for me, it's a right click and it's deployed. We can configure and create LUNS very easily with 3PAR management, and the interface is very user-friendly. Easily understandable.

                              For how long have I used the solution?

                              Three to five years.

                              What do I think about the stability of the solution?

                              For me, now, it's a stable product.

                              What do I think about the scalability of the solution?

                              Of course it will meet our needs going forward. We have just utilized maybe 30 to 40 percent. It should be scalable for up to five more years.

                              How is customer service and technical support?

                              We have proactive support on it, the logs are being sent to the proactive team, they are working fine. Before we notice that there's a problem in the storage, or any part, any hard disk, they already notify us, and the part is already delivered. The engineer is already coming in, and the support is very good.

                              What other advice do I have?

                              I think HPE is the best because of the after-sale support they provide. Not all companies provide that much support. I don't want to name any vendors on this, but some vendors, when you have a problem they will tell you, "Our engineer is not available," or "The product is not available," or "The part is not here, it will come in two weeks," and that sort of thing. But HPE support, I feel it is the one. Within four hours, the product is delivered. Within the next hour after product delivery, the engineer is available to support me.

                              Disclosure: I am a real user, and this review is based on my own experience and opinions.
                              it_user783960
                              Systems Engineer
                              Vendor
                              No single point of failure; alerts give you time to plan the fix, the replacement

                              Pros and Cons

                              • "If you design it right and implement it right, it's headache free. Just keep it there and it does what it's suppose to do."
                              • "Whatever failures you have, there is no single point of failure. So, any failure, you get an alert, you have time, you plan the fix, the replacement, and so on. So your operations are intact."

                                How has it helped my organization?

                                If you design it right and implement it right, it's headache free. Just keep it there and it does what it's suppose to do. Gives us peace of mind.

                                What is most valuable?

                                1. Reliability
                                2. The support channel

                                What needs improvement?

                                Nothing comes to mind. Most of these products usually come with more features than you need.

                                For how long have I used the solution?

                                One to three years.

                                What do I think about the stability of the solution?

                                Whatever failures you have, there is no single point of failure. So, any failure, you get an alert, you have time, you plan the fix, the replacement, and so on. So your operations are intact.

                                What do I think about the scalability of the solution?

                                In terms of scalability, I think it will meet our company's needs for the near future, but, later on, no. I don't think it will. It's not because it's not scalable, it's just that technology changes so much. Three or four years, you get something new.

                                How is customer service and technical support?

                                The support channel, you open a ticket, they follow up, the replacement part comes to your doorstep in a maximum of three working days. And the price we paid for that, upfront, is very minimal. So, when you buy an HPE product, if you pay, say 10 or 15 percent more, you get the Care Pack for a total of five years. Other vendors, they charge much more for the same deliverables.

                                What other advice do I have?

                                When looking to work with a vendor I would look for manageability features. Monitoring, central monitoring, alerts, mass deployment, functionality. If you have one server, two servers fine, but if you have 100, these pay back easily.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user783942
                                Senior Manager at a transportation company with 10,001+ employees
                                Vendor
                                Reliability, the right combination of features, and server architecture are the keys

                                What is our primary use case?

                                We are using it for the installation as part of our customer solutions. We are not end user, we are integrator, and we are using it in big IT infrastructure projects for our different customers, mainly for NATO.

                                What is most valuable?

                                They are reliable. They are fulfilling their requirements. They have the right features for our customers. It's the overall combination, together with the complete architecture of the servers from HPE.

                                What needs improvement?

                                There's nothing at the moment. Everyone is pretty happy.

                                For how long have I used the solution?

                                More than five years.

                                What do I think about the stability of the solution?

                                From our perspective, and from our experience with the customer, it's a really stable solution. We have no problems with…

                                What is our primary use case?

                                We are using it for the installation as part of our customer solutions. We are not end user, we are integrator, and we are using it in big IT infrastructure projects for our different customers, mainly for NATO.

                                What is most valuable?

                                They are reliable. They are fulfilling their requirements. They have the right features for our customers. It's the overall combination, together with the complete architecture of the servers from HPE.

                                What needs improvement?

                                There's nothing at the moment. Everyone is pretty happy.

                                For how long have I used the solution?

                                More than five years.

                                What do I think about the stability of the solution?

                                From our perspective, and from our experience with the customer, it's a really stable solution. We have no problems with the customer, no negative feedback from them, and we have been relying for years on close cooperation with HPE in this area.

                                What do I think about the scalability of the solution?

                                I think our customers will use it for the long term, even though they are now on the way to change. I think the special environment we are working in, they will use it for some years, and it is scalable.

                                How is customer service and technical support?

                                The support from HPE in our projects is always very good. We have been working together for 15 years in this customer environment, and one of the main reasons to stay with HPE is the very good support we have had from all the HPE people over these years. That's one of our main success factors.

                                What other advice do I have?

                                I give it a nine out of 10 because it fulfills what we need and, as I said before, it's reliable and it satisfies our customers. That's the most important point for us; to have satisfied customers.

                                Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator.
                                it_user783933
                                Systems Engineer at a financial services firm with 10,001+ employees
                                Vendor
                                Extensive command line enables drill down on performance and statistics, but compression and dedupe need work

                                Pros and Cons

                                • "OneView is a nice interface."
                                • "The command line is very extensive, a lot of tools so in comparison to other vendors. It's one of the great things about 3PAR, that you can really drill down on performance, get statistics, really know how your system is internally performing."
                                • "We are still waiting for the compression feature to be deployed."
                                • "We need longer names for our volumes. Now it's only 28 characters. It should be 64, or at least more than 32 characters."

                                How has it helped my organization?

                                It's the performance that we need. Before, we had another system and we noticed that the performance wasn't enough, so now we have two types of 3PAR systems, the 20850 all-flash and also the 8450 all-flash. We can really see that the performance is much, much better and the latencies are much lower. That's what we needed. 

                                What is most valuable?

                                The performance.

                                The new interface, the OneView, is a nice interface. 

                                The command line is very extensive, a lot of tools so in comparison to other vendors. It's one of the great things about 3PAR, that you can really drill down on performance, get statistics, really know how your system is internally performing. You don't need to wonder what is happening, you can really see it inside.

                                What needs improvement?

                                For performance it's all okay, but we are also hoping for the compression feature, hoping that we can have not only good performance but also more gain in our capacity; we are still waiting for it to be deployed.

                                We have had a painful migration to transform from the old way of doing dedupe, in version 2, to the new way of doing dedupe; and also getting rid of the old CPGs with the old way of storing the data. So it's a bit painful, cost a lot of manpower to do it.

                                One big thing that we really need - it's a simple thing - is longer names for our volumes. Now they're only 28 characters and we try to have the same name convention as our VMware guys, the datastore names. We want the same name, but if we want to create a SnapShot, and we want to add something - an underscore or something like that and maybe another number - then we have issues. It's only 28 characters and we then hit our limit. Twenty-eight is too low nowadays. I will ask our Technical Account Manager to do an enhancement on that. It should be 64, or at least more than 32 characters. 

                                It sounds simple but, somehow, I think it's a deeper integration issue and it's not so easy to change. But I need to ask for it because now we are trying to use SnapShots for copying production data to servers and we need those extras, a space, character spaces, to create a longer name.

                                For how long have I used the solution?

                                One to three years.

                                What do I think about the stability of the solution?

                                We haven't had any downtime. There have been some small issues sometimes with an upgrade, a link went down but we didn't investigate further. Or sometimes we send it to support but it takes too long. But no downtime, not like we hear from other customers. Sometimes they really have a node that reboots; or our colleagues in Hungary, they had some issues, but we haven't had any downtime or the like with our 3PAR systems. We're happy about that.

                                How was the initial setup?

                                Setup was very easy. I think even for the 8450 - we had also prepared ourselves -but in one day we had installed everything and it was up and running. So it's easy to set up.

                                What other advice do I have?

                                I rate it about seven out of 10. It's not bad but it's also not the best. We had some issues, now they are resolved, but one issue existed for a year. We needed to migrate everything, and all the extra work needed to be done by our VMware colleagues, and they would not be so happy if we ask again to transform something.

                                Also some things were promised, like turning on/turning off dedupe and compression on the fly. But now it will create another one, compress, and then migrate it via the VMware tools. So we are really depending on vMotions. We wanted to remove the load from our VMware colleagues so that we could say, we will do the transformation to compress, you don't need to worry.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user783921
                                IT Manager at a tech vendor with 501-1,000 employees
                                Real User
                                Stable and scalable, Care Packs provide great support

                                What is most valuable?

                                It's pretty stable and scalable. I think we've only had a couple of issues, three disk outages in six years.

                                What needs improvement?

                                I don't have any complaints.

                                For how long have I used the solution?

                                More than five years.

                                What do I think about the scalability of the solution?

                                It meets our needs for now.

                                How are customer service and technical support?

                                We have Care Packs for 3PAR and we are very satisfied with this part. On the C7000, we have six-hour auto repair. They're very proactive, so we are very satisfied with that service.

                                How was the initial setup?

                                I'm not working with 3PAR directly. I'm a manager. But from the experience of my employees, I don't see that they have any issues with complexity. To be honest, we have a senior…

                                What is most valuable?

                                It's pretty stable and scalable. I think we've only had a couple of issues, three disk outages in six years.

                                What needs improvement?

                                I don't have any complaints.

                                For how long have I used the solution?

                                More than five years.

                                What do I think about the scalability of the solution?

                                It meets our needs for now.

                                How are customer service and technical support?

                                We have Care Packs for 3PAR and we are very satisfied with this part. On the C7000, we have six-hour auto repair. They're very proactive, so we are very satisfied with that service.

                                How was the initial setup?

                                I'm not working with 3PAR directly. I'm a manager. But from the experience of my employees, I don't see that they have any issues with complexity. To be honest, we have a senior administrator with a lot of experience with 3PAR and other vendors' storage, so I think it's not too complex for him.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user783918
                                IT Manager at a retailer with 5,001-10,000 employees
                                Vendor
                                Performance is good, it's cost effective, and we've had no downtime

                                How has it helped my organization?

                                It's the basis of the storage of one of our five companies. All ERP and customer products rely on 3PAR storage. It's used heavily every day.

                                What is most valuable?

                                It's fast and it's affordable.

                                What needs improvement?

                                No complaints. 

                                For how long have I used the solution?

                                One to three years.

                                What do I think about the stability of the solution?

                                No downtime, it's stable, and they are very happy with it.

                                What do I think about the scalability of the solution?

                                I can't say anything about this because they bought the necessary size two years ago, and they don't need to expand for now.

                                How are customer service and technical support?

                                The support is good. Fortunately, we have not needed to call them many times.

                                Which solution did I use previously and why did I switch?

                                It's much better than two other platforms we have, one of them is EVA4400. EVA is less affordable and not as powerful. It works, but it's very much less powerful. For example, six months ago during a restore, the production environment was completely blocked, it worked slowly. This doesn't happen on full-flash 3PAR.

                                How was the initial setup?

                                It was straightforward. No problems.

                                What other advice do I have?

                                When we look to work with a vendor we look for 

                                • response to our calls
                                • affordability 
                                • that they have been in the market many years
                                • the cost.

                                I rate it an eight out of 10 for the reasons I've already mentioned: the affordability, the speed.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user783906
                                Procurement Management at Mubadala
                                Vendor
                                Scalability is the main purpose, that I can scale out, keep adding more modules

                                How has it helped my organization?

                                We are trying to create a valued addition, because the project is still on, and we are looking at how it can benefit the business more. It's a new solution in place which we are looking at now.

                                What needs improvement?

                                At this stage I can't give you any feedback on that. It's too early.

                                For how long have I used the solution?

                                Still implementing.

                                What do I think about the stability of the solution?

                                No stability issues at this stage.

                                What do I think about the scalability of the solution?

                                Scalability is the main purpose, that I can scale out with something, where I can keep adding more modules onto it.

                                How are customer service and technical support?

                                Tech support is good. They're knowledgeable. The people with whom I'm dealing are pretty good. We go through the usual channels, but right now we have a partner in place who is helping us out.

                                Which solution did I use previously and why did I switch?

                                We were running on some technologies which were going off the market, and we wanted to upgrade them. So we looked to put 3PAR in place, and we are moving into 3PAR now.

                                How was the initial setup?

                                It was not complex. It's pretty straightforward. It took approximately two and a half months, the project which we have run through it. So it's pretty good. And now that our actual deployment starts off, we'll get to know the actual time lines on it.

                                What other advice do I have?

                                When we look to work with a vendor we look at their reputation, and along with that is the way it can be scaled up. Also, the new technology innovations which can can be added to your portfolio must be excellent. That's where we started off moving into HPE.

                                At this stage I would rate it somewhere around eight out of 10, because there were some initial challenges in finalizing the design, etc. Now we are looking into the cloud solution as well, so we'll see how that goes.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user783900
                                Cio
                                Vendor
                                It's not only about buying something, it's the support and the service you get

                                What is most valuable?

                                We are using many products from HPE. We are using storage savers and 3PAR, and even the private cloud. We are happy with the service, the products, the support. This is what we like most. It is only not about buying something. The support and the services you get after buying is the most important thing in IT.

                                What needs improvement?

                                Anything that will make the datacenter more scalable, more available, that would be great. Also, easier to operate or monitor, that would be good.

                                For how long have I used the solution?

                                Three to five years.

                                What do I think about the stability of the solution?

                                I haven't had any reports about any incident or problem, so I assume it's stable and working fine. It's good.

                                What do I think about the scalability of the solution?

                                In general what HPE can provide, it can meet my needs.

                                How is customer service and technical support?

                                Usually the support is through partners, a contract after the sale, and they are always available. Kuwait is a small country so they are onsite. We don't have a problem contacting tech support.

                                How was the initial setup?

                                When it comes to upgrades, if they're complex, they're complex from our side. We need to identify what we need exactly, and most of the time this is done with a consultant or in cooperation with HPE and their partners. Once we know exactly what we need and what we're missing, then it's straightforward.

                                What other advice do I have?

                                Because we are a university, it may be that our IT is more sensitive because the whole learning process depends on the IT services. So any problem, even for a short duration, would cause a big headache.

                                I give 3PAR an eight out of 10. I'm happy. We are happy. We cannot give it a perfect score because they need to improve more. We always we need to push them.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user500049
                                Systems Architect with 10,001+ employees
                                MSP
                                It has a powerful tool to measure data, how it is working, the performance, and if we have any bottlenecks

                                Pros and Cons

                                • "It has a really powerful tool to measure data, how it is working, the performance, and if we have any bottlenecks."
                                • "​It is a really stable product. We have not had any major issues at the moment."
                                • "The main problem for 3PAR​ right now is cost.​"

                                What is most valuable?

                                The reason why we chose 3PAR is because it was future proof. It had some features that the cabinets we were looking for at at the moment when we bought the 3PAR storage, that were not available in the market, like theme provisioning and the movement of blocks, which are really fast and are not so fast. In this way, we can put the hot data where it should be. It also has a really powerful tool to measure data, how it is working, the performance, and if we have any bottlenecks.

                                Also, it does not have any spare disks, so we did not have to use this as a spare. We even had the spare space. So, we had a lot of features which were not not available for all the cabinets in the market, at the time, when we bought this storage.

                                What needs improvement?

                                For me, the main issue with 3PAR right now is its cost problem. Right now, there are some other storage cabinets that can do what 3PAR can do; what 3PAR used to do a long time ago. Now, they can do it as well with a more revised budget. So, the main problem for 3PAR right now is cost.

                                For how long have I used the solution?

                                Three to five years.

                                What do I think about the stability of the solution?

                                It is a really stable product. We have not had any major issues at the moment. For us, it is a really stable product.

                                What do I think about the scalability of the solution?

                                For us, scalability is fine.

                                How is customer service and technical support?

                                We have a contract where we have field engineer. He is working for more customers, but is allocated for us. So, we do not have any issues at all.

                                How was the initial setup?

                                It was straightforward.

                                What about the implementation team?

                                We used our support field engineer. They helped us on the setup. For us, it was not a big deal because of that.

                                What's my experience with pricing, setup cost, and licensing?

                                HPE is changing on the licensing way, because in the past, you had to apply for a license for everything. Now, they have made a combo for all the licenses, which is more helpful, but there are a few things which are not completely included in the product. Talking from a license point of view, to be more competitive, as customer, we need a more aggressive price that includes all the licenses available. 

                                What other advice do I have?

                                Most important criteria when selecting a vendor: We look for reputation. Also, we want to have confidence in the product. We want to know a product has been deployed for a lot of customers. So, we are looking for a mature product as well.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                ITCS user
                                Team Lead for Infrastructure at a tech vendor with 1,001-5,000 employees
                                Vendor
                                High resiliency with four controllers, no performance impact on single controller failure

                                What is most valuable?

                                High resiliency with four controllers, no performance impact on single controller failure Cage protection Performance Easy to use and maintain

                                What needs improvement?

                                Failover times.

                                For how long have I used the solution?

                                Three to five years.

                                What do I think about the stability of the solution?

                                Yes, we have had a few issues with stability.

                                What do I think about the scalability of the solution?

                                No, we haven't had any issues with scalability.

                                How is customer service and technical support?

                                Very good but not perfect.

                                How was the initial setup?

                                HPE does the initial setup (hardware and initialization) which makes things much easier. Using 3PAR is simple and straightforward, unlike its competitors such as EMC.

                                What's my experience with

                                What is most valuable?

                                • High resiliency with four controllers, no performance impact on single controller failure
                                • Cage protection
                                • Performance
                                • Easy to use and maintain

                                What needs improvement?

                                Failover times.

                                For how long have I used the solution?

                                Three to five years.

                                What do I think about the stability of the solution?

                                Yes, we have had a few issues with stability.

                                What do I think about the scalability of the solution?

                                No, we haven't had any issues with scalability.

                                How is customer service and technical support?

                                Very good but not perfect.

                                How was the initial setup?

                                HPE does the initial setup (hardware and initialization) which makes things much easier. Using 3PAR is simple and straightforward, unlike its competitors such as EMC.

                                What's my experience with pricing, setup cost, and licensing?

                                Current licensing model is good. Future users can optimize by buying the best suited model for their needs and future growth plans.

                                Which other solutions did I evaluate?

                                I wasn't part of that effort at the time, so I can't comment.

                                What other advice do I have?

                                Go for it, it's a good choice, unless it's too big/expensive for your needs.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user539658
                                Researcher
                                Vendor
                                Better performance and we're able to use fail-over and load-balancing at different locations

                                What is most valuable?

                                Switching from HDDs to SSDs, because of better performance (IOPS) and, hopefully, reliability.

                                How has it helped my organization?

                                No improvement for the organization, it's "only" storage, but due to moving from one system to two systems, we are now able to use fail-over and load-balancing functions on different locations.

                                What needs improvement?

                                • OS/patch/firmware installation can only be done by a division of HPE Support, which must be coordinated.
                                • Error reporting and alarming needs additional VMs per node (SPOCK) and cannot be integrated in HPE Remote Support, which is used for all the other HPE devices (FC Switches, Proliant Servers, etc.).

                                For how long have I used the solution?

                                Approximately nine months, and still in the migration process, so a total assessment of the whole product and it's functionality is still not possible.

                                What do I think about the stability of the solution?

                                So far, no issues with stability.

                                What do I think about the scalability of the solution?

                                So far, no issues with scalability.

                                How are customer service and technical support?

                                The level of technical support which we have used up to now has been good, but luckily there have been no major issues. I cannot rate how such issues would be solved.

                                Which solution did I use previously and why did I switch?

                                It's not a different solution, same vendor with the follow-up product, with newer technology and more space.

                                How was the initial setup?

                                The setup of the storage itself was OK and not too complex, but there are additional VMs (or appliances) needed for remote support, reporting, etc., which can only be set up by HPE or a partner technician.

                                What's my experience with pricing, setup cost, and licensing?

                                The new licensing model includes every function for the same price, and in terms of price, everything is possible if HPE is interested in getting the contract.

                                Which other solutions did I evaluate?

                                Yes, Tintri T850, but at the time of the PoC the solutions provided by Tintri were not scalable enough for future demands.

                                What other advice do I have?

                                Everything works as expected but, as stated above, we are still in the process of migrating our data from our old storage.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user567747
                                Technical Support at a financial services firm with 1,001-5,000 employees
                                Vendor
                                Gives us the speed and stability we need for internal and public-facing apps

                                What is most valuable?

                                The number one feature is speed. We're serving almost 3.2 million people, we're running an eligibility system, we are on about 80 terabytes of data that need to be churned and processed.

                                In addition, the standard Oracle features like the compression. 

                                Right now, all of our development to pre-production, everything is in one single rack, which is easier for us to do. Production is on another rack, another full rack. That's what we use it for.

                                What needs improvement?

                                Pretty much whatever we need from the database side, it is there. 

                                There are specific things from the application side; I don't have a list, they do have a list of what you can see from the database side. 

                                Most of the developers are used to Microsoft .NET and SQL server. They are cutting out Oracle, so there is a shift within the developer's mind. "How am I going to, starting from the modelling, use it?"

                                Key items, like there's a 90-degree column in SQL that automatically fills in. It used to have triggers, but 12c is coming. There are some good features coming that I'm looking for. I was part of the session for what is new in 12c. I'm really excited about that. 

                                We're doing real-time analytics, so another thing is whether noSQL may be the best fit or not. We need to evaluate, not done yet. We are thinking, we have Exadata, we have Endeca, so we want to use the product.

                                For how long have I used the solution?

                                Three and a half years, almost four years.

                                What do I think about the stability of the solution?

                                Absolutely stable. After we moved to Exadata the stability has been good. First, we used to go through Microsoft patching every month. With Exadata and Linux, we do only the firmware once in a quarter. It was really only required that we do it because we were behind two firewalls, so we didn't have to apply all the patches.

                                What do I think about the scalability of the solution?

                                Absolutely scalable. We have our own five enterprise applications. They're all public-facing systems. Again, going back to the performance. On a given day, anywhere between 5000 to 8000 internal people use them. We do have a public-facing system. People apply for benefits, and it's entirely public, so they can use it. 

                                Compared to before, if you look at the performance, some of the applications are 30 to 40 percent improved. Some of the batches are almost 70% better. If you look at the back-end side, your export logical backups, and your disaster recovery, all those things, there is a tremendous increase.

                                How are customer service and technical support?

                                Support is pretty good. There are certain areas specific to the enterprise application, we may not be getting all the support. But for Oracle products in general, pretty good.

                                Which solution did I use previously and why did I switch?

                                Previously, we were on Sun Solaris, then we moved to a Windows platform, and it was really bad. The processing took too long. Start the load on Tuesday, Wednesday sometime around noon it would finish. Sometimes it would crash. Right now it is within four and a half hours. Starts at 6:00, 9:00 it's done. That is one big advantage we see.

                                How was the initial setup?

                                We brought Oracle in to set it up. We didn't go through the entire setup process because Oracle was part of it. Oracle itself did it, so it was pretty easy for us. One good thing was that we didn't have to worry about the patching, OS levels, and other stuff. It was pretty easy for us.

                                What other advice do I have?

                                When it comes to choosing a vendor, the primary criterion is support. When you have an issue, you need to immediately have a solution; it's a 24/7 application. For example, suppose we are going through patching, and something we don't anticipate comes up, I suddenly find an issue. I never saw that in my lower environments, and now production is impacted, so we create a severity-one ticket. How soon will it be resolved? can I trust it? That's number one. 

                                There may be some custom solutions we may be looking for that are not part of the product. Depending on what type of solution it is, we may need additional support. 

                                Also training. I think Oracle is growing fast. From '91 when I was with Oracle 6, I know how much it grew outside the databases. So training is one of the biggest issues that we are having. We moved from a Windows platform to a Linux platform, and also how to manage the entire thing. Enterprise Manager completely changed. So it is necessary to do some self-learning, but also vendor-provided training at a low-cost would help. Those are the things we are looking for. 

                                On top of that, there are certain things that would be of benefit. There is a new release coming in. If they can provide us with the documents, really help our DBA's to be on the cutting edge, rather than they themselves having to explore.

                                I didn't give it 10 out of 10 because there are still be a few issues that we are working on, but from a performance point of view, ease of use, scalability and reliability everybody is happy with the product.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user567792
                                HPE Alliance Manager
                                Vendor
                                Links our 12 remote ports into one centralized datacenter

                                What is our primary use case?

                                All of our servers are HPE, and it links all of the 12 remote ports that we have in Saudi Arabia, so we have only one centralized datacenter. It is the building ground of Saudi Ports' authority, to be honest.

                                What needs improvement?

                                The backup batteries, the WPS, could be better. We have two different vendors that provide the WPS, and HPE is one of them. When we had the outage we shut down the entire thing and tried the backup generators. The electricity was out for 20 minutes and the HPE battery didn't last 10 minutes.

                                For how long have I used the solution?

                                A little over a year.

                                What do I think about the stability of the solution?

                                The stability is good. We had one incident where the downtime lasted less than 30 minutes. So I would say that it is…

                                What is our primary use case?

                                All of our servers are HPE, and it links all of the 12 remote ports that we have in Saudi Arabia, so we have only one centralized datacenter. It is the building ground of Saudi Ports' authority, to be honest.

                                What needs improvement?

                                The backup batteries, the WPS, could be better. We have two different vendors that provide the WPS, and HPE is one of them. When we had the outage we shut down the entire thing and tried the backup generators. The electricity was out for 20 minutes and the HPE battery didn't last 10 minutes.

                                For how long have I used the solution?

                                A little over a year.

                                What do I think about the stability of the solution?

                                The stability is good. We had one incident where the downtime lasted less than 30 minutes. So I would say that it is accurate, fast and reliable.

                                What do I think about the scalability of the solution?

                                It is pretty scalable. When we implemented the solution we started with only seven ports and we began to add new servers. Then we started publishing new services to our clients.

                                How is customer service and technical support?

                                The technical support is quick and responsive. They will prioritize things based on how critical the problem is. If they need to be on site, they will come on site. If they don't, then they will fix the problem remotely; just log in and do what they need to do.

                                Which other solutions did I evaluate?

                                We have not looked at other vendors because we are very happy with HPE. We are currently looking to upgrade within HPE.

                                Disclosure: My company has a business relationship with this vendor other than being a customer:
                                ITCS user
                                Storage Consultant at a tech services company with 51-200 employees
                                Consultant
                                It has given us higher performance over our servers and applications

                                What is most valuable?

                                It has a real active-active architecture, so one volume is served by both controllers with the processing advantage of a central global cache. It is easy to manage with the management console. It is always on with cache software.

                                How has it helped my organization?

                                It has given us higher performance over our servers/applications, which work better now than with our previous storage system.

                                What needs improvement?

                                It needs more host ports.

                                What was my experience with deployment of the solution?

                                We have had no issues with the deployment.

                                What do I think about the stability of the solution?

                                We have had no stability issues.

                                What do I think about the scalability of the solution?

                                There have been no issues with scaling it for our needs.

                                What other

                                What is most valuable?

                                • It has a real active-active architecture, so one volume is served by both controllers with the processing advantage of a central global cache.
                                • It is easy to manage with the management console.
                                • It is always on with cache software.

                                How has it helped my organization?

                                It has given us higher performance over our servers/applications, which work better now than with our previous storage system.

                                What needs improvement?

                                It needs more host ports.

                                What was my experience with deployment of the solution?

                                We have had no issues with the deployment.

                                What do I think about the stability of the solution?

                                We have had no stability issues.

                                What do I think about the scalability of the solution?

                                There have been no issues with scaling it for our needs.

                                What other advice do I have?

                                You should use HPE installation, or at the very least, authorized partners. 

                                Disclosure: My company has a business relationship with this vendor other than being a customer: Sometimes HPE is a client for our knowledge in IT.
                                ITCS user
                                Enterprise Infrastructure Architect at loanDepot
                                Vendor
                                There is a performance hit for a few hours/days every time you add additional storage. The initial setup is okay.

                                What is most valuable?

                                This product does not impress me anymore.

                                What needs improvement?

                                This solution should have better reporting and alerting. Deduplication and compression should function without a performance hit. The 16TB LUN limitations should be fixed.

                                For how long have I used the solution?

                                I have used this solution for over seven years at many different companies.

                                What do I think about the stability of the solution?

                                There is a performance hit for a few hours or days every time you add additional storage until the additional storage is added to the pool.

                                What do I think about the scalability of the solution?

                                The main issue is the 16TB LUN limit. This bug has not been addressed for years!

                                How are customer service and technical support?

                                I would rate the level…

                                What is most valuable?

                                This product does not impress me anymore.

                                What needs improvement?

                                This solution should have better reporting and alerting. Deduplication and compression should function without a performance hit. The 16TB LUN limitations should be fixed.

                                For how long have I used the solution?

                                I have used this solution for over seven years at many different companies.

                                What do I think about the stability of the solution?

                                There is a performance hit for a few hours or days every time you add additional storage until the additional storage is added to the pool.

                                What do I think about the scalability of the solution?

                                The main issue is the 16TB LUN limit. This bug has not been addressed for years!

                                How are customer service and technical support?

                                I would rate the level of technical support as average.

                                Which solution did I use previously and why did I switch?

                                I did not previously use a different solution.

                                How was the initial setup?

                                The initial setup was average.

                                What's my experience with pricing, setup cost, and licensing?

                                For the price you pay, there are far better products out there.

                                Which other solutions did I evaluate?

                                I evaluated Pure Storage before choosing.

                                What other advice do I have?

                                Do not buy this solution. It lacks the innovation required to compete in the market.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user662934
                                Head - IT, Product Engineering & Service Delivery
                                Vendor
                                Meets with almost all the business requirements. It needs to be hardware independent.

                                What is most valuable?

                                It is an enterprise-class storage and meeting approximately almost all the business requirements of NxtraData. Upgrading the disks is a challenge that we like the most.

                                How has it helped my organization?

                                We started our cloud journey based on this storage solution and upgraded later on to achieve the desired IOPS.

                                What needs improvement?

                                Since the world is moving from enterprise storage to the software-defined storage, I believe that they also need to work in the same direction and that it should be hardware independent.

                                For how long have I used the solution?

                                I have used this solution for more than three years.

                                What do I think about the stability of the solution?

                                There were no stability issues.

                                What do I think about the scalability of the solution?

                                There were no scalability issues.

                                How is customer service and technical support?

                                On a scale of 1-10, I would rate the technical support a 7/10.

                                How was the initial setup?

                                The initial setup was pretty straightforward.

                                What's my experience with pricing, setup cost, and licensing?

                                Prices are flexible and one should negotiate hard before taking a final call.

                                Which other solutions did I evaluate?

                                We evaluated the NetApp solution.

                                What other advice do I have?

                                Nowadays, we should look for software-defined storage rather than such OEM dependent products.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user683205
                                Systems Architect at a university with 10,001+ employees
                                Vendor
                                Provides Veeam integration and the ability to set I/O limits.

                                What is most valuable?

                                We went through a whole data center refresh cycle and one of the things is that we needed to look at our disk system. Everything was for spinning disks, so we decided to make the leap to an all SSD data center. We brought in all the competitors, went through an RFP process and 3PAR came ahead. Some of the main things, for us, that we were looking for was the Veeam integration, i.e., the ability to set I/O limits (floors, ceilings, etc). That was the one thing that we were missing and the customer experience was suffering because of it; we were having all these I/O bottlenecks so we were spending more time having the disk manage us, rather than us managing the disk. It was a huge struggle for us.

                                A little bit of a background about us. UBC is the largest university in Western Canada, we have over 6000 VMs and what we do is Infrastructure as a service for all the higher education in British Columbia. That is around 25 or 26 other institutions, so they look at us for their infrastructure and we provide it. We're not for profit so cost is really important to us because it's publicly funded and it's the tax payer's money.

                                We wanted to make sure that we found the balance of the experience, cost, supportability for a small team to do this and 3PAR came out ahead with that. It wasn't just the technology, it was, also the relationship that we had with HPE over the years. We don't really have time to fiddle around with things because we're a small team we just want to get to the point and move on and do the next thing. Even though we're not for profit and we're a university, the customers still have the same demands as a bank in all this; they're servicing students and students are young people who just want to click on things, and they just want things instantly as they've been trained with an iPhone (you click, download an app and it just works). They don't have the patience so that trickles down to our team, which then trickles down to the vendors. It's like show us what you can do and go through the list if it doesn't work, then it's out.

                                The other important thing, in my opinion, is that the relationship is also very important. Technology problems you can be overcome, but relationships issues with the sales teams and resellers really can't. If you have a poor relationship and no matter how well the technology works, that's still going to impact it. HPE has been a partner with us (we do have a lot of partners), but they have been a loyal partner with us and really wanted to know what our problems were and how to resolve them. They get down to the point, such as how do we solve your problems and they understand when we went through it. It doesn't feel like we're being sold, but instead like we're kind of working together.

                                What needs improvement?

                                The one thing that we've always struggled with are the file sizes. With our competitor, we have had issues with the file sizes (I'm talking about the VMDK sizes) and how big a drive can be. HPE 3PAR, still, has a limit of 16 terabytes for VMDK limit and I think there is more to do in this aspect. There are ways to go around it but we still want DDUP and the compression functionality, if we want to turn those on we have to stay at 16TB. We're working with them on that and it is our biggest hurdle right now. Five years ago, 16 terabytes was big, but not anymore, i.e., not with current file servers. We don't know what the users are doing on the other end, because it's the Infrastructure as a service so we just get the feedback. I want to make a 64 terabyte drive and we need to work through this right.

                                For how long have I used the solution?

                                Actually, we're new with users of the HPE 3PAR solution, this is our first 3PAR and we have just acquired it three months ago.

                                What do I think about the stability of the solution?

                                We're really happy with the stability of the product. Everything's self-service, so our whole cloud-front is fronted by the vCloud Director. The goal with this small team is self-service, so we just publish the new tiers and people start using the tiers. There haven't been any complaints. There are a few technical things with them, we think are to do with the software that we will work through with them, provide feedback, and see how it goes. It has actually exceeded in quite a few spots.

                                What do I think about the scalability of the solution?

                                It's VMware so they're all data stores, and data store moves are non-descriptive so we can just keep providing more data stores and then, the software figures out where to place the workloads. If the customers aren't happy with the current performance tier that they're on, then they can self-move to a higher tier. SSD's are coming down in price, it's a usable price range now and having an all SSD data center is actually functional.

                                How is customer service and technical support?

                                Technical support is good. It's the standard HPE support where you go through the tiers and if you've worked in IT for a while, you know to mention the words as how to move up. For example, you can ask for the duty manager and then you'll get escalated. However, we haven't got to that point yet. It's pretty new, I'm sure that with anything new we seem to push things to the limit, so it will get to that. I can't say anything negative about it.

                                How was the initial setup?

                                They sent us a team to work with us for the setup process. They still kind of managed the firmware and upgrades right now. It is pretty new and simple to use, it wasn't hard to figure it out. They sent one of their post-sales SEs to come in and go through the training. In two days, the team kind of got it. It's mostly that one of the goals to go back to a small team is we want something that is set and then to forget about it; we don't want to sit there all day and manage it. We want to put it on the floor, be able to do capacity planning, alert all those pieces but we don't want to manage it.

                                Which other solutions did I evaluate?

                                Traditionally, we were using NetApp. We did look at IBM, Lenovo, Nimble and all of them. Actually, Nimble didn't come to the table, they missed it; so IBM, Lenovo, and Dell are the solutions we looked at.

                                They missed the thing, it's hard to describe because earlier we used to strongly believe strongly in just using NFS for ESX since it was easier to manage. However, with SSDs, NFS actually puts in a little bit of latency in it because you have to change that protocol thing. When we wrote the IRP, we made sure that everybody could reply and I think they missed it. There was some sort of miscommunication, so basically, everybody was on that chart.

                                When we are looking at a vendor, it's a mixture of everything. Basically, for our IRP, the feedback from the vendors was good, this is our problem how would you solve it. These are mandatory and minimum requirements whilst selecting a vendor, these are highly desirable, and we broke it all down so that they could fill it all in. The feedback was good, it was easy to fill out but there were somethings that some players could do. Veeam was big and we use them for all our stuff, but not everybody integrates with Veeam. The alerting capacity planning and all those things were a big thing for us too.

                                What other advice do I have?

                                We're not fully pushing the envelope on it, but there are no complaints. Everything's good, the team has been good from the support to the setup to the post-support setup, to we've actually opened a ticket to do their firmware upgrade part. They gave us the plan and broke it down as to what they're going to do and when they're going to do it. Things have been good.

                                Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
                                it_user694674
                                Storage specialist, Infrastructure Architect with 1,001-5,000 employees
                                Vendor
                                The replicate, peer persistence, and recovery manager work really well.

                                What is most valuable?

                                The thin and deduplication technologies are quite effective. The replicate, peer persistence, port persistence, and the recovery managers work really well.

                                How has it helped my organization?

                                • Always online
                                • Easy to service
                                • Easy to manage
                                • Really provides powerful advanced management and troubleshooting

                                What needs improvement?

                                Customer facing management should be easier and simpler for those who do not work with it too often.

                                For how long have I used the solution?

                                We have been using this solution for over five years.

                                What do I think about the stability of the solution?

                                It has been very stable.

                                What do I think about the scalability of the solution?

                                There were no scalability issues. The scale-up in the architecture works really nicely and there are no disruptions. This is also the case with the firmware and software updates.

                                How are customer service and technical support?

                                In terms of technical support, this is where HPE has a problem. The support is cumbersome and most of their staff speak with a poor English accent. Some of the support staff works in privacy mode, which means they might do something that the customer is not secure about, and this causes uncertainty.

                                Which solution did I use previously and why did I switch?

                                We were using an end-of-life, old product before. It couldn’t keep up with new technologies.

                                How was the initial setup?

                                The initial setup was fairly easy, but you have to understand it well if best practices are to be gained.

                                What's my experience with pricing, setup cost, and licensing?

                                The system just went to an all-inclusive license model.

                                Which other solutions did I evaluate?

                                We evaluated some of the EMC products and NetApp was being looked at.

                                What other advice do I have?

                                I usually say look at the weak points in a system. 3PAR is great since it does most of what is boasts about in a good and mostly satisfying level. So the weak points in this system are quite high compared to a lot of other solutions. They tend to get good technology integration into the product, even though it sometimes takes a while. For instance, compression only came out now in the latest OS version.

                                Disclosure: My company has a business relationship with this vendor other than being a customer: We are the biggest partner of HPE in my part of the world. We also sell products from other vendors.
                                it_user694695
                                Senior Technical Services Manager at a financial services firm with 51-200 employees
                                Vendor
                                Systems respond quicker and customers do not have to wait as long as before.

                                What is most valuable?

                                Speed, it is because systems could respond quicker and customers do not have to wait as long as before.

                                How has it helped my organization?

                                System response time.

                                What needs improvement?

                                Cost, it is still fairly expensive, cost could go down to make this technology more popular in the market.

                                For how long have I used the solution?

                                Three months.

                                What do I think about the stability of the solution?

                                No issues.

                                What do I think about the scalability of the solution?

                                No issues.

                                How is customer service and technical support?

                                Fairly good.

                                How was the initial setup?

                                No comment, because we requested our local vendor to perform the setup and configuration for us.

                                What's my experience with pricing, setup cost, and licensing?

                                Always bargain with your local HPE account manager, the price could go down a lot if you know how to negotiate with them. For example, it could help if you tell them you have another brand of product on hand and it cost less than HPE, then they would likely offer you a huge discount for their product.

                                What other advice do I have?

                                Remember, the initial setup only covered the default configuration, you have to know what you need before you know which configuration settings suit you the best.

                                Hardening is another issue.

                                All the SSL options, default password, and cipher suite are other issues which we looked at very carefully.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user693831
                                Project Manager at a government with 11-50 employees
                                Vendor
                                Automation of the failover allows the IT department of the hospital to improve the availability of systems.

                                What is most valuable?

                                Transparant redundancy for VMware virtual machines, because this makes it possible that storage switches over from one system to another without interruption of the VMs.

                                How has it helped my organization?

                                Automation of the failover allows the IT department of the hospital to improve the availability of systems.

                                What needs improvement?

                                From a personal point of view, what would interest me is a mechanism that detects file-rot, i.e. that detects whether a file or sector has become corrupt; for example, as a result of copying the sector to other locations from the original location.

                                On a file basis, this is implemented in ZFS, where for each file, some error-check is calculated and stored. Periodically, the file system can be scrubbed to detect corruption early, so that a corrupt file can be restored from backups.

                                3PAR is based on block-storage, so this feature would have to be implemented at block-level.

                                For how long have I used the solution?

                                We have been using the product since the beginning of 2014.

                                What do I think about the stability of the solution?

                                We did not encounter any issues with stability.

                                What do I think about the scalability of the solution?

                                We did not encounter any issues with scalability.

                                Which solution did I use previously and why did I switch?

                                We used HP EVA previously.

                                How was the initial setup?

                                The setup was fairly straightforward because we emphasized simplicity as an important purchase criteria.

                                Which other solutions did I evaluate?

                                Other systems evaluated were Dell EqualLogic, Hitachi, IBM, Netapp.

                                What other advice do I have?

                                Don't buy either the oldest or the newest technology!

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user368739
                                Integrator at a tech services company with 501-1,000 employees
                                Consultant
                                We can now virtualize our environments and bring in all storage into those environments.

                                What is most valuable?

                                The most valuable features for us are the performance and efficiency. These servers work well even as you add more and more transactions to it.

                                How has it helped my organization?

                                Our cost savings are significant because it performs much better with greater efficiency. We can now virtualize our environments and bring in all storage into those environments.

                                What needs improvement?

                                The biggest area of improvement would be the cost. It's an expensive solution and the initial cost of ownership is high.

                                Another area of improvement is the loss in performance when bringing in different types of storage. You can get very high performance when you have all new storage in the same virtualized environment, but if you have legacy storage, the configurations have to be different and the performance will suffer. You end up losing a lot of the efficiency of the whole storage system.

                                What was my experience with deployment of the solution?

                                It deploys without any issues.

                                What do I think about the stability of the solution?

                                It's very stable.

                                What do I think about the scalability of the solution?

                                We have the option to scale, though we haven't done it yet.

                                How was the initial setup?

                                The initial setup was easy.

                                Which other solutions did I evaluate?

                                I still use Dell. We also looked at EMC.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user368673
                                Director (business) at Ministry of Transport, Information Technology and Communications
                                Vendor
                                The most valuable features for us are the switches, which have either 24 or 56 ports, and their connection to the blade servers.

                                What is most valuable?

                                The most valuable features for us are the switches, which have either 24 or 56 ports, and their connection to the blade servers.

                                How has it helped my organization?

                                We've had faster internet connectivity and improved communications between various groups in our organization. And of course, this means that we are more efficient and can use resources more cost-effectively.

                                What needs improvement?

                                It's an expensive solution, so lowering the entry point for owning this solution would be a great improvement. Also, it should include an SSD for big data, something we could really use.

                                What was my experience with deployment of the solution?

                                It deploys just without issues for us.

                                What do I think about the stability of the solution?

                                The stability is always very good.

                                What do I think about the scalability of the solution?

                                We currently have 400 employees, and I believe it will scale for us.

                                How is customer service and technical support?

                                10/10

                                How was the initial setup?

                                It was very easy and straightforward to set up.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user331356
                                System Administrator at a educational organization with 51-200 employees
                                Vendor
                                Our data security is greater and our system works faster, and we're able to manage storage with a user-friendly console.

                                What is most valuable?

                                Simple management console with ability to manage storage (files, blocks, objects, functionalities) that's user friendly. High-availability and resiliency Data security (RAID system on global level (disks = modules))

                                How has it helped my organization?

                                Data security was greater and the system worked faster.

                                What needs improvement?

                                There were no areas for improvement a that time.

                                For how long have I used the solution?

                                I used it for one and a half years, before I moved companies.

                                What was my experience with deployment of the solution?

                                No issues encountered.

                                What do I think about the stability of the solution?

                                No issues encountered.

                                What do I think about the scalability of the solution?

                                No issues encountered.

                                How are customer service and

                                What is most valuable?

                                • Simple management console with ability to manage storage (files, blocks, objects, functionalities) that's user friendly.
                                • High-availability and resiliency
                                • Data security (RAID system on global level (disks = modules))

                                How has it helped my organization?

                                Data security was greater and the system worked faster.

                                What needs improvement?

                                There were no areas for improvement a that time.

                                For how long have I used the solution?

                                I used it for one and a half years, before I moved companies.

                                What was my experience with deployment of the solution?

                                No issues encountered.

                                What do I think about the stability of the solution?

                                No issues encountered.

                                What do I think about the scalability of the solution?

                                No issues encountered.

                                How are customer service and technical support?

                                Customer Service:

                                It's excellent.

                                Technical Support:

                                It's excellent.

                                Which solution did I use previously and why did I switch?

                                No

                                How was the initial setup?

                                It was very simple with a user guide provided from HP representative.

                                What about the implementation team?

                                We used a vendor team.

                                What other advice do I have?

                                Just to go for it if you need storage on site. If you need it in the cloud, there are other solutions tor that.

                                Problem with one of the disks in storage.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                ITCS user
                                Sales Channel Manager at Portenntum
                                Vendor
                                The most valuable features are price and becoming certified.

                                What is most valuable?

                                The most valuable features are having the proper contacts, getting a better price, and becoming certified. For example, our partners get certified because we are the only partner who has the most certifications.

                                How has it helped my organization?

                                It has helped us work much better.

                                What needs improvement?

                                HPE Mexico takes a lot of time to register and deliver. After we negotiated the final price, HPE releases it and then it takes 48 to 72 hours to deliver it. This is not the best deal.

                                For how long have I used the solution?

                                for the last 4 years

                                What do I think about the stability of the solution?

                                The stability is great for our customers and for us. It's perfect.

                                What do I think about the scalability of the solution?

                                The scalability is sufficient. We are expanding our operations now.

                                How is customer service and technical support?

                                I have used technical support and I would give them a rating of 8/10. Their staff just came from university and they are still getting experience.

                                How was the initial setup?

                                The initial setup was very complex, because it was our first installation.

                                Which other solutions did I evaluate?

                                We didn't evaluate any other solutions besides HPE.

                                What other advice do I have?

                                Of course, you should go for it. We are an HPE shop and we have to focus on that. We have to focus more on the competence and less on the financial considerations.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user680229
                                Wintel Engineer at a non-tech company with 10,001+ employees
                                Vendor
                                IOPS, reliability and the value that it adds to our organization are the most valuable features.

                                What is most valuable?

                                IOPS, reliability and the value that it adds to our organization are the most valuable features.

                                What needs improvement?

                                Maybe, there is a need to have an easier interface. They could improve the storage platforms.

                                There are some things that are missing. We had some initial hardware problems that gave us a bad taste. We did, eventually, fix them but it did take a little bit of time to resolve them. These were either hardware issues, disk drive issues or connectivity issues, we just couldn't figure it out.

                                What do I think about the stability of the solution?

                                So far, the scalability is good.

                                What do I think about the scalability of the solution?

                                It is very scalable.

                                How are customer service and technical support?

                                The technical support is pretty good.

                                Which solution did I use previously and why did I switch?

                                We were using a different solution previously, we were using EMC. Since we were hitting the ceiling of the hardware, we decided to switch over to HPE. Cost was the main reason why we moved over to HPE.

                                Which other solutions did I evaluate?

                                We looked at other solutions such as HPE and Hitachi.
                                The most important criteria while selecting a vendor are if it is user-friendly, the support provided and cost.

                                What other advice do I have?

                                This is a great product.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user680235
                                Senior Systems Admin at a pharma/biotech company with 5,001-10,000 employees
                                Real User
                                The deduplication and compression features allow me to buy less storage to fulfill my business needs.

                                What is most valuable?

                                The ease-of-use, reliability, and the value I get for the capacity are the most valuable features. All of the deduplication and compression features allow me to buy much less storage to fulfill my business needs. I don't have very many support issues with it.

                                How has it helped my organization?

                                The benefit to the company is less down time. I can put my time towards other things, such as finding ways to increase performance or doing more proactive tasks.

                                What needs improvement?

                                Support has gone down a little bit in the past few years. It's hard to get the right person initially and sometimes you have to wait for a call back. It was better when it was 3PAR.

                                What do I think about the stability of the solution?

                                Stability is great and it's getting better every year. I have less and less issues as HPE works on the software.

                                What do I think about the scalability of the solution?

                                Our newer array is much more scalable than I had in the past. I don't anticipate ever reaching a limit on it.

                                How are customer service and technical support?

                                Overall, technical support is great, other than some problems getting connected with the right person. But once you get to the right technical resources, they are very easy to work with and quickly resolve our issues.

                                Which solution did I use previously and why did I switch?

                                Initially, we were using another HPE DBA product and we were hitting its limits. So this was a great fit for us. We bought it just before HPE acquired it and the solution has been great ever since. This solution replaced a product that wasn't scaling well for us. Now we have a nice, scalable solution.

                                When we are looking for a vendor, we want somebody who can be a true partner with us and not just somebody trying to sell us something.

                                How was the initial setup?

                                I was not involved in the setup of the original 3PARs we have, but I was involved in five subsequent installations. They were straightforward compared to other storage products that I've used, such EMC.

                                Which other solutions did I evaluate?

                                I'm sure they probably looked at EMC, but I wasn't there for the initial sale. For now, we are staying with HPE.

                                What other advice do I have?

                                Don’t have any second thoughts and just go with it. It's really a great product and should fulfill most business needs. It is easy to use.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user680223
                                Senior Tech Engineer at St Charles health
                                Vendor
                                It allowed us to put storage in remote facilities without purchasing a complete SAN solution.

                                What is most valuable?

                                Its ease of administration and reliability are the most valuable features.

                                How has it helped my organization?

                                It allowed us to put storage in remote facilities without purchasing a complete SAN solution.

                                What needs improvement?

                                There is a need for just cleaning up the administration page a little more and making it a little faster. We'd like to see a little more preemptive alerts for the usage and spikes.

                                What do I think about the stability of the solution?

                                Stability has been great, we haven't had any issues with it. The normal firmware patches come out to keep it up to date.

                                What do I think about the scalability of the solution?

                                Scalability has been great. As we have needed to add storage, its just a matter of adding the disk and then, adding them to the bulk.

                                How are customer service and technical support?

                                For the 3PAR the technical support has been great. They've been able to help us with any issues that we've had.

                                Which solution did I use previously and why did I switch?

                                This was a net new solution for our remote facilities so we had nothing in place. This was something that we purchased and built out ourselves.

                                How was the initial setup?

                                I was involved in the initial setup and it was very straightforward, specifically for the way that we wanted to configure it. It was the ease of administration, setting up the pool, connecting it to the chassis and then, zoning it to our brocade fabric that made the setup straightforward.

                                Which other solutions did I evaluate?

                                We looked at Dell, EMC and Pure Storage. However, HPE was the only one that provided the flat SAN solution that we wanted for those remote locations.

                                The important factor while selecting a vendor is the range of products for the solution in terms of the issue that I'm trying to fill. Also, how the vendors support their products and the price are other crucial factors that we look at before selecting a vendor.

                                What other advice do I have?

                                Make sure you're looking at everything that's out there and that 3PAR has come a long way.

                                Disclosure: I am a real user, and this review is based on my own experience and opinions.
                                it_user252609
                                Senior Network Engineer at Colonial Savings
                                Vendor