They should provide additional technical support for obsolete equipment. Sometimes, I deal with projects that need reusing existing older equipment models. In this case, I require help from the solution's support team.

The solution is expensive. 

Technical support could be better. The response could be better and faster. The rest is fine. 

I'd like to see more security features, like support for different types of encryptions.

They should work on lowering their prices in Brazil to stay competitive with rivals and offer customers more affordable options.

Compatibility with other platforms could be improved. It's mostly around agreeing on security compatibility with other platforms, that's where we have to do a lot of integration.

The same applies for additional features with regard to compatibility and security. Going forward I'd like to see compatibility with an application firewall, and an anti-spam solution. 

The price is expensive and could be made more competitive.

Better management tools are needed.

The integration with other products should be improved.