What is our primary use case?
Tivoli Netcool is being used for monitoring network and data center IT infrastructure. Currently, I am working on a contract for a customer with an on-premises solution using Netcool. I'm a contractor, so I work with various customers.Pros and Cons
- "The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
- "Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
What other advice do I have?
My general advice to people considering or adopting this solution would be to ensure that the company defines and understands all of the requirements that are expected of the product at the outset before even choosing a solution. Without knowing what the actual requirements are, it may lead to choosing the wrong product. It is always best to start with considering the base functionality and then build up any customizations from there. Also, always try to ensure that you make the minimum number of customizations required for the product to ensure that it is as easy to support in the future as…