OpenText ALM / Quality Center Other Solutions Considered

MR
Quality Lead at Vodafone

In one of our agile projects that was going into a sprint, we recently started using Jira (about a year ago). This was for a small delivery project whose team felt more comfortable using it. For example, if a tester raises a defect in ALM, there are many fields, including those that we have customized. It takes time to raise a defect, then close it. Since it takes time, the project team decided Jira is quicker and also open source. On the other hand, they agree that Micro Focus ALM is better overall, e.g., in the way, it keeps information and provides reports. Because the team didn't need a lot of information as part of their delivery, they went with Jira.

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Paul Grossman - PeerSpot reviewer
Lead QA Engineer at Guaranteed Rate

If Selenium is your thing then make it easy on yourself with LeanFT, aka UFT Pro. This gets you the easy object recognition of UFT, in Java, plus execution of concurrent test cases in multiple browsers which is a trick standard UFT does not do.

I am always downloading and evaluating other products. SmartBear TestComplete is the next closest option.

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Krishna Puti - PeerSpot reviewer
Director - Quality Assurance Engineering at QualiZeal

We had considered other products like qTest, TestRail, Xray, and Jira. We chose Micro Focus because our clients wanted it.

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Buyer's Guide
OpenText ALM / Quality Center
March 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
MB
Global Lead at a manufacturing company with 10,001+ employees

We are currently evaluating Tricentis Tosca.

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Alice MacNeil - PeerSpot reviewer
Director Quality Engineering at a retailer with 10,001+ employees

We have used ALM tools for about two decades and many of our business teams are familiar with them, which is why we ultimately chose this route. 

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Don Ingerson - PeerSpot reviewer
QA Automation Engineer at Global Fortune 500 Company

No other options were evaluated.

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it_user669378 - PeerSpot reviewer
Vice President - Test Management Lead at DBS Bank

We evaluated Zephyr, QASymphony, XQual, Perforce, and Rational Quality Manager.

For integration purposes, we evaluated Tasktop, Orasi, HP Synchronizer, and ConnectALL.

For automation purposes, we evaluated UFT, Selenium, and Robot.

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it_user468120 - PeerSpot reviewer
QA Program Manager-Quality Assurance at NBC Universal

It was already in place when I started, but five years ago there was a process shift and we thought we could read results in ahead from other tools. I think we all just decided to stick with the readouts that we got and that because of the way we used the test capabilities, we didn't want to change. We were then able to convince our management that if they didn't want to use it to its full capabilities that the testing capabilities were worth it and they finally decided to keep it.

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AY
Managing Partner at Verve Square Technologies

At a process level, the maturity within ALM is at the highest level. Now, if I have run the same test case five times within Test Plan, it will gives me a status of that test case based on the last run, whether it passed, failed, or its situation. If I want to know right now from a functionality perspective what functionalities are working for me and which are not, then based on the immediate last run done directly through Test Plan, I can understand that. That's one of its strengths. This is not available in other tools, like TestLink and Jira (we are using both).

Jira has an advantage from agile perspective. For an agile project, it helps to have the dashboard in the way Jira is structured.That's where Jira is pretty useful. We also have three of the defect calls running different ways using Jira. There are a few things from a visual perspective where Jira poses some advantages over in ALM.

TestLink is pretty similar to ALM. It is not really drastically different. It's open source and doesn't have the kind of maturity which ALM has, like the BI page, the history log, or other functions that are present in ALM. It doesn't have that type of strength. However, since it's open source, at times a couple of our clients use it, but I use it very rarely within our projects.

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IM
Senior SW Quality Manager at a tech services company with 1,001-5,000 employees

I have seen other applications, and I like this application more. We tried SHIELD, Xray, and Confluence. I have also looked at another solution which was more about integrity. However, I am more concerned about requirements management. Other solutions working with integrity and enterprise architect can be very complicated. Though, SHIELD, as a solution, is too simple.

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PD
Test Manager at a construction company with 10,001+ employees

At that time, I was also looking at JIRA, participating in a comparison between ALM and JIRA. What I was looking at was how effective JIRA is for test management versus ALM.

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WJ
Test Advisory, Management & Implementation at a energy/utilities company with 51-200 employees

I was able to evaluate Jira, Confluence and Xray.

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it_user671379 - PeerSpot reviewer
Manager at a retailer with 10,001+ employees

We have looked at many alternatives. We have compared ALM to almost everything. We even have JIRA for smaller projects now. ALM and JIRA are two totally different products that are for two totally different needs. 

For example, we have an on-premises solution of ALM. You have to log into the active directory, so it's not so easy to give to someone outside the company. It's also struggling with different browsers. It's doesn’t work very well on a Mac, for example. The Mac developers and the Mac teams don't like ALM. Now it works much better on Chrome, but we're struggling there as well. They haven't been following the world with browser support. It's problematic to use ALM in Edge, for example.

But with JIRA, on the other hand, you don't have any requirements. It's easy to set up. It's easy to start up and have your backlog there. But after a while, you figure out what is going on. For maintenance and for testing, you need a plugin for this, you need a plugin for that, and you need a plugin for something else. It's not so easy to get the overview or the helicopter view of it, if you compare that with ALM. But I understand why some like it and it has some kind of need. I hope we can mine that capital when we upgrade to Octane.

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FK
Executive Vice President at a financial services firm with 10,001+ employees

We are reviewing other solutions and looking to upgrade to Octane. We are currently, in the testing phases with Octane.

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ST
IT Quality and Architecture Senior Manager at a comms service provider with 10,001+ employees

We did not evaluate other tools at that time. My manager and I — we came from different organizations — had both been using HP. I was using HP QC 9.0 when I moved here. When we started off our testing stream, the only tool that came to mind was HP. In addition, HP was one of the vendors that was being used for testing other stuff in our company.

Even now, we are not looking at other tools. 

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it_user79980 - PeerSpot reviewer
QA Expert at a tech consulting company with 51-200 employees

I have used Oracle's Test Management solution, Zephyr, Bugzilla, TestTrack, JIRA, and others.

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it_user671382 - PeerSpot reviewer
Test Process Manager at a construction company with 10,001+ employees

Not formally, but informally through my own experience. Our use with Rec Test, as well certainly requires more training. It requires a more structured way of working. You really need to set up a good structure, and make sure everyone is following that structure. Otherwise you'll have a mess in no time.

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it_user458409 - PeerSpot reviewer
Test Community Manager at Orange

The first criteria we look at is functionality. We have plenty of different projects so we need a full spectrum of functionality. The problem we have today is the price. It's a very good solution but it's expense so we are challenged by our finals and everything but the price.

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it_user326448 - PeerSpot reviewer
Technical Test Analyst and Automation Engineer at Unum

I was not involved with the decision process, but I did put a case together to continue using it. Our parent company was trying to push us to use Microsoft TFS. I was basically showing how much better ALM is over TFS. For what we were using it for, it's just much better than TFS. It was the testing tool of choice.

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DG
Senior Specialist - Quality Engineer at a financial services firm with 201-500 employees

We are having a lot of problems with this product and we're now looking at other options.

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CG
Presales Consultant at Oracle
it_user678 - PeerSpot reviewer
QA Expert at a insurance company with 10,001+ employees

Yes – PVCS Tracker, Compuware’s Track Record, SmartBear, and JIRA. Some groups use JIRA for defect management (in addition to its development usage), but local JIRA usage is just as messed up in its setup that it just recreated the problems which we have with HPE QC instead of solving them.

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it_user704238 - PeerSpot reviewer
Process Architect at a aerospace/defense firm with 10,001+ employees

We evaluated IBM tools, as well and a couple of Open Source tools.

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it_user482835 - PeerSpot reviewer
Manager, Application Services - Performance Engineering at a pharma/biotech company with 5,001-10,000 employees

We have been using ALM and LoadRunner throughout. I can't recall having used any other solution before that. But one thing I have noticed is that there's less and less emphasis on load, scalability or performance testing, and the emphasis seems to be shifting away completely. This is feedback based on the fact that there's less emphasis on performance and load testing in these seminars as opposed to the last few years.

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it_user470478 - PeerSpot reviewer
Senior Quality Assurance Analyst at a media company with 1,001-5,000 employees

I know there are some other tools out there if you are looking to manage requirements such as JIRA and a couple of others. I know some are really gauged more towards agile development, but a lot of them are used for requirements and they do have the ability to store test cases but we as a organisation use Quality Center.

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it_user469161 - PeerSpot reviewer
Micro Focus ALM/Mobile Center/UFT Administrator/Software Quality Analyst III at a healthcare company with 1,001-5,000 employees

Since we are in a regulated industry we have to use the workflow we use, what was built for this. For us it was a straight-forward choice. For large and small companies there are a lot of choices for task-management tools. IBM rational tools are there and then there's JIRA, there's also TFS. There are a lot of task-management tools. They can pick any one that they want to.

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it_user285057 - PeerSpot reviewer
Solution Architect at a pharma/biotech company with 10,001+ employees

No other options were evaluated, we just upgraded from Test Director>Quality Center>ALM, and we are planning to upgrade from v11 to v12.

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JG
Principal consultant qa architect at a tech vendor with 201-500 employees

Back then it was Mercury Test Director, which is now ALM. We were also looking at the Silk products, and we were looking at the Rational, now IBM, products.

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JO
Principle consultant at Active Data Consulting Services Pty Ltd

We did, however MicroFocus stood out with their excellent technical support.

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it_user567885 - PeerSpot reviewer
Testing Center Manager at Groupement des Mousquetaires

The IBM solution is very hard to set up and to use. The Silk solution, which is now Micro Focus, is very strong.

With ALM, it’s simple.

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it_user363180 - PeerSpot reviewer
Software Tools Specialist at a media company with 10,001+ employees

We constantly keep an eye on competitors, but there's not been anything that we've considered moving to.

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it_user326448 - PeerSpot reviewer
Technical Test Analyst and Automation Engineer at Unum

More recently it was reevaluated against Microsoft Test Manager to see if it was still the best QA tool for our needs.

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KA
Application Development Manager at a educational organization with 10,001+ employees

We also evaluated Jira and we've recently decided to move to that solution. 

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it_user742740 - PeerSpot reviewer
IT Quality Assurance Analyst at a energy/utilities company with 10,001+ employees

This product was already chosen from a historical perspective. Although some high-level research around alternative solutions (Helix/TestTrack, Microsoft) was performed, none of them seem to be as comprehensive or as well suited towards satisfying existing needs.

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it_user740445 - PeerSpot reviewer
IT Specialist with 5,001-10,000 employees

Yes, we evaluated three other options but it was about 10 years ago and it is not relevant now to specify them here. The other options also have very good solutions.

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it_user568008 - PeerSpot reviewer
Senior Director Global QA at NICE Actimize

LeanFT:

There is a debate between this solution and Selenium, and we use both of them. Your choice of tool depends on the technology and the gaps in each of them. We are not an “all-HPE shop”.

Quality Center:

We looked at IBM’s RTC for an ALM solution. We use it now for implementing SAFe (Scaled Agile Framework), which is designed for feature tasks, user stories, and program board elements.

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MG
Principal Consultant at Inspired Testing

There are only Micro Focus and Tricentis that are playing in this space properly. Anything else really isn't competing.

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it_user736815 - PeerSpot reviewer
Subject Matter Expert at a insurance company with 10,001+ employees
it_user302679 - PeerSpot reviewer
Manager - System Engineering at a comms service provider with 1,001-5,000 employees

At the time we first utilized Mercury Quality Center, they were pretty well established as the industry leader in this space. When HP acquired them (2009?) they were the 800-pound gorilla in the test tools field.

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it_user349722 - PeerSpot reviewer
IT Manager of Operations at a healthcare company with 10,001+ employees

Yes. Micro Focus, IBM Rational, and Spectra.

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it_user197508 - PeerSpot reviewer
Performance Test Architect and HP ALM Expert at a tech services company with 10,001+ employees

We did not evaluate other solutions.

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it_user567684 - PeerSpot reviewer
Director at Scott/Tiger - Test & Quality Management

I believe that my largest competitor is our customers who are using Excel, followed by those who use JIRA.

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it_user280062 - PeerSpot reviewer
Owner with 51-200 employees

No other options were evaluated.

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AB
Test Specialist at a consultancy with self employed

With IBM Rational Quality Manager, you need to stick to the rough process and first train your end user versus ALM Quality Center's basic features, which are very easy to understand.

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it_user335340 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees

We also looked at SpiraTest, and it is more affordable than Quality Center.

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it_user209856 - PeerSpot reviewer
Testing Manager at a manufacturing company with 1,001-5,000 employees

In my current company we have multiple tools. I am currently exploring various options to standardize the tool set up. Some of these tools are JIRA, and Bugtracker, etc.

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it_user178239 - PeerSpot reviewer
Transition Manager with 1,001-5,000 employees

Jira GreenHopper

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it_user128247 - PeerSpot reviewer
Sales at a comms service provider with 10,001+ employees

Our development teams are using a lot of open source solutions and other tools, such as JIRA. But, for our business needs and the business purposes, we have seen that HPE solutions are still valid for our business. We need to have backwards traceability. We have to have the capability to show what has been done, what's been going on, and what. In some of the cases, there has been the discussions that, "Yes. We have all this information, but you have to go to the Jenkins, or this and that logs, and it's there." But that's not what the business wants to see. They want to have a high-level visibility on their business. That is why we are still keeping the HPE products, and probably also in the future we'll have them.

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it_user330399 - PeerSpot reviewer
Principle Specialist at a comms service provider with 1,001-5,000 employees

The tool has been in use for more than 10 years, the evaluation was back then and not known now.

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SK
Sr. Architect at a tech services company with 51-200 employees

Quality Center is a mature test management tool, which is used across the industry and, for the Waterfall model, it is the best solution. JIRA is good for Agile testing. Micro Focus has released Octane, but it is costly compared to other solutions, so companies are not opting for it. JIRA has a low licensing cost.

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it_user368787 - PeerSpot reviewer
Test and Automation Lead at a financial services firm with 1,001-5,000 employees

We considered other options.

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it_user293907 - PeerSpot reviewer
Global Technical Lead, Development Services at a manufacturing company with 1,001-5,000 employees

SAP Solution Manager TAO was considered as we are using that tool for Application Lifecycle Management.

But due to the integration possibilities with HP ALM and SAP Solution Manager, HP ALM was the choice we made.

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it_user133815 - PeerSpot reviewer
Service Manager at a tech company with 501-1,000 employees
it_user345183 - PeerSpot reviewer
Managing Director at a tech services company with 51-200 employees

We did not evaluate other options. I was aware of their earlier version which had a very good market and feedback, I didn't have to waste my time doing a PoC on any other product.

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it_user468276 - PeerSpot reviewer
QA Technical Lead at a consumer goods company with 1,001-5,000 employees

HPE was one of the very few that we actually had on the list. We went with HPE because my boss was very familiar with the product, and felt it fit our organization's needs extremely well.

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it_user466917 - PeerSpot reviewer
Assistant Director Quality Assurance at a tech vendor with 10,001+ employees
it_user566988 - PeerSpot reviewer
Test Manager
it_user739542 - PeerSpot reviewer
AVP Quality Assurance at a financial services firm with 501-1,000 employees

I did look at other solutions, and I didn't accept those only because the camera feature was very important to us. The other solutions that I looked at really didn't have the camera feature yet.

It was Zephyr, SmartBear, and ALM. I have some business users who are also very conservative, and for me to move them away from something they're very familiar with, I have to have some very compelling additions and functionalities to give them in order to say it was worth the effort to retrain them on something else.

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it_user715137 - PeerSpot reviewer
QA Analyst at a legal firm with 1,001-5,000 employees
it_user277035 - PeerSpot reviewer
QA Manager and Manager Systems Test at a renewables & environment company with 501-1,000 employees
  • IBM
  • JIRA/Test Link
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it_user265974 - PeerSpot reviewer
Manager at a outsourcing company with 501-1,000 employees
it_user273456 - PeerSpot reviewer
Software Engineer in Test with 201-500 employees

We also looked at MTM – Microsoft Test Manager.

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it_user2862 - PeerSpot reviewer
VP of IT at a manufacturing company with 1,001-5,000 employees
it_user437799 - PeerSpot reviewer
Validation Office at a pharma/biotech company with 51-200 employees

I did not evaluate other options. The system was picked by the QA manager at the time, based on his experience with the product.

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it_user568668 - PeerSpot reviewer
QA at a healthcare company with 10,001+ employees

This product was already in-house when I joined my company.

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it_user178353 - PeerSpot reviewer
Director of Quality Assurance with 501-1,000 employees

While at my previous employer, I evaluated other options and recommended moving to a more cost-effective tool. At that time, I recommended RadView.

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it_user271344 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees

We also looked at TFS.

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RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
  • Bugzilla
  • JIRA
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NS
Team Lead at a tech services company with 501-1,000 employees
it_user212025 - PeerSpot reviewer
ALM Administrator & Software QA Pro at a healthcare company with 501-1,000 employees

For us this was the complete choice.

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it_user716562 - PeerSpot reviewer
Test analyst in behalf of Alten at a insurance company with 1,001-5,000 employees
OO
Software Quality Assurance & Testing Specialist, MTN Nigeria Ltd at a tech services company with 1,001-5,000 employees

We did not evaluate other options before this one.

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it_user514626 - PeerSpot reviewer
Test Lead
SC
Project Manager at a tech services company with 1,001-5,000 employees

Some Open Source tools, but did not choose them as they lack support.

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it_user715014 - PeerSpot reviewer
Senior Technical Test Analyst at a tech services company with 1,001-5,000 employees

We're looking into using JIRA, but skills-wise we have more resources which are knowledgeable in using HPE ALM.

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it_user181566 - PeerSpot reviewer
OATS Engineer-Onsite Consultant at a energy/utilities company with 1,001-5,000 employees

Other teams had used Kanban and its visual style of quality control, but it was not a good fit in our project.

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it_user280140 - PeerSpot reviewer
Test Manager at a tech services company with 501-1,000 employees

No other options were evaluated.

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Buyer's Guide
OpenText ALM / Quality Center
March 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.