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Junior System Engineer at a tech services company with 51-200 employees
Easy to configure and has a nice GUI, but the logging needs to be improved
Pros and Cons
- "This is a high availability solution that is easy to configure and has a nice GUI."
- "When there is an issue, I find it difficult to figure out what is going wrong because the logs do not provide as much information as solutions from HP."
What is our primary use case?
What is most valuable?
This is a high availability solution that is easy to configure and has a nice GUI.
What needs improvement?
When there is an issue, I find it difficult to figure out what is going wrong because the logs do not provide as much information as solutions from HP. With HP you have the CLI, but with Meraki, there is no CLI and I find it a little bit annoying because you always have to work with the interface. In this regard, the interface could be improved.
Being able to log in remotely via SSL and access a CLI would be helpful because I prefer the CLI over a graphical interface.
How are customer service and technical support?
I have not been in contact with technical support.
Which solution did I use previously and why did I switch?
I have used many solutions from different vendors because these are products that we provide to other companies.
How was the initial setup?
The initial setup is pretty straightforward. When you configure your devices, you have to assign your licenses. You have to say where your devices are located and assign licenses per product. For example, you have to specify switches, access points, firewalls, etc. Once your devices are online you can configure them in the dashboard, and you're off.
What other advice do I have?
This is a fine product but there is always room for improvement. It is easy to manage and the user interface tells you when something is wrong, but there is always something that they can develop or integrate.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner