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HPE Wireless WAN OverviewUNIXBusinessApplication

What is HPE Wireless WAN?
HPE Wireless WAN, a Software-Defined WAN dynamically selects the best path for each app based on policies and real-time network measurements. Flexibly and securely connect users to apps with higher visibility into vital traffic. WAN Portfolio include the following: HPE OfficeConnect OC20 802.11ac Series Access Points, HPE FlexNetwork MSR2000 Router Series, HPE FlexNetwork HSR6800 Router Series and HPE FlexNetwork VSR1000 Virtual Services Router Series.

HPE Wireless WAN was previously known as Wireless WAN, HP Wireless WAN.

Buyer's Guide

Download the Wireless WAN Buyer's Guide including reviews and more. Updated: November 2021

HPE Wireless WAN Customers
Bell Canada
HPE Wireless WAN Video

Pricing Advice

What users are saying about HPE Wireless WAN pricing:
  • "Price wise, it is on the medium end of the scale. It could be lower."
  • "I find the price to be reasonable."
  • "We don't pay a licensing fee, we purchased the product."
  • "There is a license for this solution and the license is normally paid annually but this depends on the contract."
  • "The solution is quite expensive. You have to pay for every node and it can get expensive fast, it is approximately £3,000 per month."

HPE Wireless WAN Reviews

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SM
Senior Technical Consultant - HPE at a computer software company with 201-500 employees
Consultant
Top 20
Provides network security, is user friendly, stable, and scalable, and has a lifetime warranty

Pros and Cons

  • "The main benefit of this product is the lifetime warranty, up to 99 years. For example, if your switch card fails after 10 years, and the hardware fails, it will be replaced with the very same switch or the equivalent model available at the time."
  • "HPE Wireless WAN could provide better access points and better pricing."

What is our primary use case?

We use it to obtain seamless roaming. So many people want to roam from one room to another room, and at that time, they don't want their video call to disconnect. HPE Wireless WAN helps with this.

How has it helped my organization?

HPE Wireless WAN provides security so that your networks can't be hacked. Also, the lifetime warranty protects your financial investment.

What is most valuable?

The main benefit of this product is the lifetime warranty, up to 99 years. For example, if your switch card fails after 10 years, and the hardware fails, it will be replaced with the very same switch or the equivalent model available at the time.

So, you won't experience network failure beyond a day because of advanced replacement. Your product won't fail, and your financial investment won't fail either.

It is also stable, scalable, and user friendly.

What needs improvement?

HPE Wireless WAN could provide better access points and better pricing.

For how long have I used the solution?

I've been using HPE Wireless WAN for the past six years.

What do I think about the stability of the solution?

There are no issues with the stability of the product.

What do I think about the scalability of the solution?

It is very scalable. There are no issues with it. It can be scaled each year, for instance.

How are customer service and technical support?

HP technical support is better than that of anyone else. They have two types of support packages: partner care and foundation care. With partner care, the partner will support the L1 and L2 levels, and HP will support the L3 level.

If you buy the foundation care package, HP can support at the L1 level itself. They can remotely do the installation as well.

How was the initial setup?

Installation is usually easy. I am currently working on training our partners to do the installation themselves.

What about the implementation team?

Depending on the type of deployment, you may need one person to a hundred people. Usually, the first deployment can be handled by one person.

What other advice do I have?

I would rate this solution at ten on a scale from one to ten. I would say that quality wise, it is on the higher end of the scale, whereas price wise, it is on the medium end of the scale.

If you use a cloud solution and then after two or three years decide that you do not want a cloud solution, it may not be possible to switch to on-premises with solutions like Cisco Meraki. However, it is possible with HPE Wireless WAN.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Onur Pasaoglu
General Coordinator at Telkonet
Real User
Good technical support, easy to set up, and stable

Pros and Cons

  • "We've found the scalability to be good."
  • "Sometimes it can be difficult to find the right sizing."

What is our primary use case?

We primarily use the solution for wireless connectivity.

We are working in an integrated company in Turkey and lots of projects that we are working on are using this product.

What is most valuable?

The initial setup is simple if you do a proper rollout and explain everything to the client.

The product is quite stable.

We've found the scalability to be good.

The technical support team has been quite helpful and responsive.

What needs improvement?

Sometimes it can be difficult to find the right sizing.

It would be ideal if they developed more industrial synergies on the market.

For how long have I used the solution?

I've used the solution for a number of years. It's easily been over ten. I've used it for quite a while. 

What do I think about the stability of the solution?

The stability of the solution is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The product can scale. If you are a company that needs to expand, you can do so.

How are customer service and technical support?

We have a big technical team in our company. Lots of our engineers have Aruba certification, for example. They are well trained. However, when and if we need to reach out directly to Aruba about HPE Wireless, their team is quick to respond and very knowledgeable. They have been great and we are satisfied with their level of service. 

Which solution did I use previously and why did I switch?

I am using both Huawei Wireless and HP Wireless WAN. We also use Cisco.

How was the initial setup?

The initial setup can be complex, however, if you organize everything beforehand, it can be quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

Its pricing is not the best price on the market as Huawei and Ubiquiti are cheaper. The Aruba technology is comparable to Cisco. When we compare the prices to Cisco, they have better pricing on projects. Huawei prices are cheaper than the Cisco and Aruba however, if the Aruba sales team supports us, they can get us the best price for the project.

What other advice do I have?

We're a partner. We help clients install this product into their environments.

Mostly, we use the private cloud in Turkey, however, often hybrid deployments are also used. 

I'd rate the solution at an eight out of ten. For the most part, we are quite satisfied with the capabilities and the level of service we are provided. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Find out what your peers are saying about Hewlett Packard Enterprise, Ubiquiti Networks, Ruckus and others in Wireless WAN. Updated: November 2021.
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KK
Senior Specialist ICT/ISP Services at a comms service provider with 1,001-5,000 employees
Real User
Top 5
Security and access points need improvement, but it is stable

Pros and Cons

  • "The most important is that the solution is stable."
  • "It's very old-fashioned, which is why we have made the decision to replace it."

What is our primary use case?

I am an administrator and use this solution to connect our LAN network to our office network from the central office and branch offices. We are able to select them from one network.

What is most valuable?

The most important is that the solution is stable.

What needs improvement?

It's very old-fashioned, which is why we have made the decision to replace it.

They should have some security features to protect our network.

The access points should have the newest algorithms in security, and the controller should be stable.

For how long have I used the solution?

I have been working here for a few months and have been using this solution since I started.

We have controller MDM 760, which is an older solution that we would like to replace for the newest version. We are changing our placement and management has decided to change our Wi-Fi solution.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

We need 50 to 70 access points.

We have plans to continue using this solution, but we are also considering Aruba.

How are customer service and technical support?

It is very important to have good available support. If for example, a product is out of support, it could destroy the network.

We have not contacted technical support.

Which solution did I use previously and why did I switch?

We have some HPE ProCurve switches but I did not configure them. I see how it works and runs commands, and it is very similar to Cisco. I think that it's easy.

We chose HPE because it's the top ranking in Gartner. 

How was the initial setup?

We have two data centers and would like to install a Wi-Fi Controller in both.

Which other solutions did I evaluate?

We are currently evaluating other solutions.

What other advice do I have?

I don't have a lot of experience with this solution, so it would be very difficult to recommend it. 

I would rate HPE Wireless WAN a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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YA
Network Engineer at a government with 1,001-5,000 employees
Real User
Top 5Leaderboard
Works well, is easy to use, and makes for a good access point

Pros and Cons

  • "The solution is easy to use."
  • "Technical support could be improved. They could respond a bit faster."

What is our primary use case?

We primarily use the solution as an access point.

What is most valuable?

The solution is easy to use. It's very, very user-friendly.

The product has been working fine. 

The access point capabilities are good.

What needs improvement?

Technical support could be improved. They could respond a bit faster. Right now, they are slow.

For how long have I used the solution?

I've been using the solution for ten years at this point. It's been a decade or so.

What do I think about the stability of the solution?

I can't speak to the stability of the solution, although I don't have any knowledge of any issues with the solution.

What do I think about the scalability of the solution?

I can't speak to the scalability of the solution. I haven't attempted to scale it and have never heard of an attempt at our company.

We do use it in a number of our buildings. It's used in maybe 100-150 buildings.

We'll likely continue to use the solution.

How are customer service and technical support?

Technical support is average. It's not the best, however, it's also not outstanding. We're basically satisfied with their level of support. However, they are not exactly fast.

Which solution did I use previously and why did I switch?

We use Redline from point to point, for the wireless technology.

How was the initial setup?

The solution was in place before I arrived at the organization. Therefore, I wasn't a part of the implementation process. I can't speak to how easy or difficult it was to implement or how long it took to deploy.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the arrangements for licensing agreements or costs. It's not part of my responsibilities and therefore I don't have access to that information.

What other advice do I have?

We don't use the latest version of the solution.

I'd recommend the solution to other organizations.

I'd rate the solution at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PA
Owner at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Good performance, robust, easy to use, but it could be faster

What is our primary use case?

I use this solution for communication inside my office.

What is most valuable?

The performance is good. It is easy to use.

What needs improvement?

I would like for it to be faster. It should be a faster device.

For how long have I used the solution?

I have been using this solution for two years. The version that I am using is two years old.

What do I think about the stability of the solution?

It's quite stable. I have not experienced any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have 63 users in our organization. At this point, we have plans to continue using it but that can change within the next five years.

How are customer service and technical support?

I have not contacted…

What is our primary use case?

I use this solution for communication inside my office.

What is most valuable?

The performance is good.

It is easy to use.

What needs improvement?

I would like for it to be faster. It should be a faster device.

For how long have I used the solution?

I have been using this solution for two years.

The version that I am using is two years old.

What do I think about the stability of the solution?

It's quite stable. I have not experienced any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have 63 users in our organization.

At this point, we have plans to continue using it but that can change within the next five years.

How are customer service and technical support?

I have not contacted technical support. It is handled by a different department, but they are customer-friendly and knowledgeable.

Which solution did I use previously and why did I switch?

Previously, I was not using another solution.

How was the initial setup?

It was approximately a week before we could start to use it.

What about the implementation team?

The solution was installed through the service provider.

What's my experience with pricing, setup cost, and licensing?

I find the price to be reasonable.

We have to pay the licensing fees but it comes with a five warranty.

What other advice do I have?

I am in a position where I can recommend this solution. I am just an end-user, I don't have enough experience.

I would rate HPE Wireless WAN a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SM
Insolvency Practitioner and Director at a financial services firm with 11-50 employees
Real User
Top 5
Complex to setup, doesn't integrate well with Microsoft, and the technical support is appalling

What is our primary use case?

We primarily use this solution to back up everything and we use it for sharing files.

What is most valuable?

It's easy to use.

What needs improvement?

The initial setup could be simplified.  The integration with Microsoft could be improved. The scalability and the support could be better.

For how long have I used the solution?

I have been using this solution for 18 months. We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

I wouldn't say that this solution is massively scalable. The scalability could be improved. We have 24 users in our organization. In the foreseeable future, we have plans to continue using this…

What is our primary use case?

We primarily use this solution to back up everything and we use it for sharing files.

What is most valuable?

It's easy to use.

What needs improvement?

The initial setup could be simplified. 

The integration with Microsoft could be improved.

The scalability and the support could be better.

For how long have I used the solution?

I have been using this solution for 18 months.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

I wouldn't say that this solution is massively scalable. The scalability could be improved.

We have 24 users in our organization.

In the foreseeable future, we have plans to continue using this solution.

How are customer service and technical support?

Technical support is appalling.

How was the initial setup?

The initial setup was very complex. There were many problems integrating with Microsoft.

It took a good few weeks to deploy.

What about the implementation team?

We had the help of a consultant.

What's my experience with pricing, setup cost, and licensing?

We don't pay a licensing fee, we purchased the product.

What other advice do I have?

I would not recommend this solution to others because of the initial issues.

Because of the issues with the installation and the integration, I would rate this solution a two out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DH
Head of IT Network Division at Panorinformatika
Real User
Top 5Leaderboard
Supports latest technology, highly reliable, and provides helpful technical support

Pros and Cons

  • "The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable."
  • "In the next release of the solution, there should be better integration with other platforms."

What is our primary use case?

This solution is used for network access with updated features.

What is most valuable?

The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable. They are able to provide many different types of EPS in different situations, such as indoor and outdoor. Additionally, they provide a higher level of services compared to other solutions.

What needs improvement?

In the next release of the solution, there should be better integration with other platforms.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

I find the solution stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have more than 100 customers using it.

How are customer service and technical support?

The support of the solution is great and we are very satisfied with it.

How was the initial setup?

The installation of the solution was very simple and took only a couple of minutes. 

What about the implementation team?

We have approximately 15 administrators for the deployments and maintenance.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and the license is normally paid annually but this depends on the contract.

What other advice do I have?

I rate HPE Wireless WAN a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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MG
Network Administrator at a real estate/law firm with 201-500 employees
Real User
Top 5
Flexible, easy to install, and reliable

What is our primary use case?

We use the HPE Wireless WAN as part of our overall networking solution.

What is most valuable?

The most valuable feature of this solution is flexibility.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

I have never had an issue with stability.

What do I think about the scalability of the solution?

The solution is scalable. At the height of our daily usage, there are approximately 500 users.

Which solution did I use previously and why did I switch?

I have previously used Aruba and Cisco solutions.

How was the initial setup?

The installation is easy. However, my implementation is complicated and you would need special training to…

What is our primary use case?

We use the HPE Wireless WAN as part of our overall networking solution.

What is most valuable?

The most valuable feature of this solution is flexibility.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

I have never had an issue with stability.

What do I think about the scalability of the solution?

The solution is scalable.

At the height of our daily usage, there are approximately 500 users.

Which solution did I use previously and why did I switch?

I have previously used Aruba and Cisco solutions.

How was the initial setup?

The installation is easy. However, my implementation is complicated and you would need special training to complete it.

What about the implementation team?

I used an internal team of two that does the implementation of the solutions.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. You have to pay for every node and it can get expensive fast, it is approximately £3,000 per month.

What other advice do I have?

I recommend this solution to others.

I rate HPE Wireless WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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