Huawei eSight Room for Improvement

RS
Sr. Tech. Consultant - Network at a tech services company with 51-200 employees

eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. 

Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment.

When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved.

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Haseeb Mehdi - PeerSpot reviewer
Manager IP Planning at a media company with 201-500 employees

The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better. 

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DK
Computer Engineer at a comms service provider with 501-1,000 employees

If you need to monitor for Cisco or other switches, then they are not so effective enough. Huawei eSight is better for Huawei infrastructure.

It is not a very flexible product. We cannot change much from our side. It's just not very customizable. 

Support could be better.

The documentation isn't ideal. And the issue with that is we can't troubleshoot anything ourselves. We need support in order to handle any issues. It's annoying that we are so helpless when a problem arises. 

We'd like to see more integration with other products. Right now, if we are also using Juniper or Cisco, and they add a feature, we need to figure out how to integrate everything within eSight and send requests to get help.

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Buyer's Guide
Network Management Applications
March 2024
Find out what your peers are saying about Huawei, Cisco, HPE Aruba Networking and others in Network Management Applications. Updated: March 2024.
768,578 professionals have used our research since 2012.
TR
Solutions Architect at Global Business Solutions

This solution could be improved by offering monitoring for all devices and not only Huawei devices. 

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MZ
General Manager at a insurance company with 201-500 employees

Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting.

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SD
Solution Manager at a tech services company with 501-1,000 employees

The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated.

The solution could offer better integration with other products.

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RL
Solutions Architect at a tech services company with 11-50 employees

In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices. They can simplify that part. 

It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices. 

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RB
Regional IT Correspondent, Center-Sud-Est at a tech vendor with 51-200 employees

The price could be less costly.

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Buyer's Guide
Network Management Applications
March 2024
Find out what your peers are saying about Huawei, Cisco, HPE Aruba Networking and others in Network Management Applications. Updated: March 2024.
768,578 professionals have used our research since 2012.