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SyedAbdul Quadeer
Network Engineering at Hawsabah
Real User
Top 20
Easy to manage and stable, but needs better integration capabilities

Pros and Cons

  • "The solution is easily managed compared to other wireless solutions."
  • "The solution should offer more integration with third-party servers and devices."

What is most valuable?

The handover is seamless whenever the users connect to the access point.

The solution is easily managed compared to other wireless solutions.

What needs improvement?

Technical support needs to be improved.

The solution should offer more integration with third-party servers and devices.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have more than 3,000 users on the solution currently, and we do plan to increase usage.

How are customer service and technical support?

Technical support is not great. Whenever I open a case, I don't get any immediate support. You have to wait for at least 24 hours. Once you do get a hold of them, the quality of their suggestions are good. It's the wait time that needs to be fixed. It should be much more immediate for clients.

Which solution did I use previously and why did I switch?

We previously used Cisco wireless. We switched due to a decision made by our management team.

How was the initial setup?

The initial setup is a little bit complex. Sometimes the Huawei access point doesn't support POE. You also need a big team for maintenance. We have 30-40 people, for example.

What's my experience with pricing, setup cost, and licensing?

In comparison to Cisco, the pricing isn't bad.

What other advice do I have?

We're a consultant and support many companies and end-users.

We use the 5060 and 6020 access points, among others. We use the private cloud deployment model for medium-sized companies.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
MuhittinAkar
Network Security Expert at Seçil Kauçuk
Real User
Top 5
Excellent roaming features, good scalability and an easy set up

Pros and Cons

  • "The solution's roaming feature is very nice. When you move to another place it automatically changes the access point. It's one of the most valuable features."
  • "The technical support needs to be improved. They also need to produce some more technical guides."

What is our primary use case?

We primarily use the solution as a wireless LAN.

What is most valuable?

The solution's roaming feature is very nice. When you move to another place it automatically changes the access point. It's one of the most valuable features.

What needs improvement?

The technical support needs to be improved. They also need to produce some more technical guides.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable. Once you set up, you don't need to touch it again.

What do I think about the scalability of the solution?

If you have an access controller, the solution is scalable. Our clients are typically medium-sized enterprises. We have about 200 users.

How are customer service and technical support?

Technical support is not ideal. They sometimes cannot connect to the wireless access point or their connection drops.

How was the initial setup?

The initial setup is simple. It usually takes one day to deploy the solution. You only need one person to maintain it once it is set up.

What other advice do I have?

In terms of advice I'd give to others considering implementing the solution is that it's easy to use if they use an access controller.

I'd rate the solution eight out of ten. I'd rate it higher but they don't offer a good technical guide which means you ultimately need to search and try out solutions for yourself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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YA
Network Engineer at a government with 1,001-5,000 employees
Real User
Top 5Leaderboard
High performance, good coverage, and reliable

What is our primary use case?

We are using the solution for mobile users, HR, and projects.

What is most valuable?

The solution has high performance and we are using Wi-Fi 6 that we have found to be the best coverage.

What needs improvement?

The security of the solution could be better in the future.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

In my experience, scalability has been good in this solution. We have approximately 50 users using this solution in my organization.

How are customer service and technical support?

The technical support is very good if we have any problem they resolve…

What is our primary use case?

We are using the solution for mobile users, HR, and projects.

What is most valuable?

The solution has high performance and we are using Wi-Fi 6 that we have found to be the best coverage.

What needs improvement?

The security of the solution could be better in the future.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

In my experience, scalability has been good in this solution. We have approximately 50 users using this solution in my organization.

How are customer service and technical support?

The technical support is very good if we have any problem they resolve it quickly.

Which solution did I use previously and why did I switch?

We previously used HP solutions in the past.

How was the initial setup?

The initial installation is not difficult. We had to configure the controller making the whole installation time approximately six hours.

What about the implementation team?

We used a technical team of three engineers to do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The price is good for the solution and there is a license required.

What other advice do I have?

We plan to continue using the solution in the future, we have upcoming projects. 

I would recommend this solution to others.

I rate Huawei Wireless a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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XL
Solutions Manager at a comms service provider with 51-200 employees
Real User
Top 20
Cost-effective and simple to use, but the stability needs to be improved

Pros and Cons

  • "This solution is very simple and the interface is user-friendly."
  • "This solution has issues with bugs and instability."

What is our primary use case?

We are a service provider and Huawei wireless is one of the solutions that we implement for our clients.

What is most valuable?

This solution is very simple and the interface is user-friendly.

The coverage is good.

What needs improvement?

This solution has issues with bugs and instability.

In the future, I would like to see network access control features.

For how long have I used the solution?

We have been working with Huawei for two or three years.

What do I think about the stability of the solution?

This is not a very stable product.

What do I think about the scalability of the solution?

We haven't had any problems with scalability. One of our clients has approximately 100 users.

Which solution did I use previously and why did I switch?

I also have a little bit of experience with Cisco and Aruba Wireless products. I find that the Aruba administration interface is more difficult to use than the other two. Huawei is cheaper than both Cisco and Aruba.

How was the initial setup?

We have run into bugs while deploying this product.

What about the implementation team?

One or two administrators are required for maintenance.

What's my experience with pricing, setup cost, and licensing?

Huawei comes at a cheaper price than competitors like Cisco and Aruba.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
BY
Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Top 5Leaderboard
All the features you could need but the manageability needs improvement

What is most valuable?

It's a strong product, which is the reason that we are using it. It has all of the features that we need.

What needs improvement?

The manageability could be improved.

For how long have I used the solution?

I have been using Huawei Wireless for three years.

What's my experience with pricing, setup cost, and licensing?

It is very cost-effective.

What other advice do I have?

I would rate Huawei Wireless a seven out of ten.

What is most valuable?

It's a strong product, which is the reason that we are using it.

It has all of the features that we need.

What needs improvement?

The manageability could be improved.

For how long have I used the solution?

I have been using Huawei Wireless for three years.

What's my experience with pricing, setup cost, and licensing?

It is very cost-effective.

What other advice do I have?

I would rate Huawei Wireless a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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