HubSpot Pros and Cons

HubSpot Pros

Thomas (Tom) Smith, III
Marketing Executive | Strategy | Automation | Digital | Social | Content | Ops | VOC | CRM | CX | at a media company with 51-200 employees
We are now able to manage and measure content (blogs, CTAs, and landing pages).
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Tracy Butcher
Web Coordinator at a marketing services firm with 11-50 employees
Customer support is helpful and responsive.
Ease of editing and creating templates after initial development with the Design Manager.
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Deepak Kumar
Vice President Global Growth & Demand (AI Cognitive & Advanced Analytics ) at a tech services company with 11-50 employees
We can choose the necessary stages as per the lead, and update it accordingly, then proceed it further.
It has eased managing the sales team and the sales journey right from setting up appointments.
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HubSpot Cons

Thomas (Tom) Smith, III
Marketing Executive | Strategy | Automation | Digital | Social | Content | Ops | VOC | CRM | CX | at a media company with 51-200 employees
Increase the CRM size for sole proprietors before increasing the fee.
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Tracy Butcher
Web Coordinator at a marketing services firm with 11-50 employees
It can be disorienting when they put out a new release/beta test without informing us. It can be a bit disorienting to have to figure out how to access and adjust things in a new layout unexpectedly.
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Deepak Kumar
Vice President Global Growth & Demand (AI Cognitive & Advanced Analytics ) at a tech services company with 11-50 employees
They should integrate a bot, as it would be easier to get the status to the management team without logging into the CRM to get all the required details.
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