HubSpot Room for Improvement

Thomas (Tom) Smith, III
Marketing Executive | Strategy | Automation | Digital | Social | Content | Ops | VOC | CRM | CX | at DZone/AnswerHub
I am not in a position to afford the CRM at this point. I would like to get to a point where I can justify using it. View full review »
Tracy Butcher
Web Coordinator at LyntonWeb
HubSpot is constantly working to improve and innovate. A downside to this is that sometimes it can be disorienting when they put out a new release/beta test without informing us. It can be a bit disorienting to have to figure out how to access and adjust things in a new layout unexpectedly. View full review »
Deepak Kumar
Vice President Global Growth & Demand (AI Cognitive & Advanced Analytics ) at ECS Inc.
They should integrate a bot, as it would be easier to get the status to the management team without logging into the CRM to get all the required details. I would recommend trying to use ElliQ, which is an excellent smart bot that can be used for automation. View full review »
Find out what your peers are saying about HubSpot vs. Salesforce Marketing Cloud and other solutions. Updated: May 2020.
418,901 professionals have used our research since 2012.
Allison Armstrong
VP Marketing at Igneous
API capabilities (including the performance) are minimal and the email workflow capabilities are too rigid, which results in very complicated workflow management. View full review »
reviewer1054386
User
Analytics system could be better. View full review »
Find out what your peers are saying about HubSpot vs. Salesforce Marketing Cloud and other solutions. Updated: May 2020.
418,901 professionals have used our research since 2012.