Hyland OnBase Reviews

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Real User
Director at a financial services firm with 51-200 employees
Jan 24 2017

What is most valuable?

I like the flexibility and its modular nature that allows us to create solutions that meet our business needs. I think of OnBase as a utility player. It’s not built for a specific industry or function. If you are creative and use the myriad... more»

How has it helped my organization?

We weren’t big enough or complex enough to purchase a CRM. We used this tool to build pipeline management, sales workflow, and supporting reports.

What needs improvement?

As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable. Although it is better than it was, the upgrade process still presents a... more»
Real User
Ecm Technical & Pre Sales Manager at a tech vendor with 51-200 employees
Jan 29 2017

What do you think of Hyland OnBase?

Valuable Features One comprehensive product with a codeless platform. • Improvements to My Organization Streamlines our content-based processes and automates business processes. • Room for Improvement As an ECM Solution, there are a lot of improvements needed. For example: The web client should address the next generation of web technologies such as HTML5 and stylish layout. More localization support for Arabic. OCR Arabic Support. • Use of Solution We have been partners since 2010. • Stability Issues The product is very stable. • Customer Service and Technical Support Technical support provides excellent service. • Previous Solutions I used to be a FileNet and .NET developer. OnBase provides high-value solutions for organizations with much less cost in...


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What is Hyland OnBase?

OnBase enterprise content management software combines integrated document management, business process management and records management in a single application. Whether deployed as a hosted or premises-based solution, OnBase allows organizations to automate business processes and reduce the time and cost of performing important business functions through the management and control of content.
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Hyland OnBase customers
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
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