The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed. 

The solution is very developed and we are not taking full advantage of its functionalities. 

The dashboards and reporting are quite good.

The product does offer a low-code environment, which is great for non-technical teams. 

We found the setup process to be okay since they do offer a troubleshooting guide.

It is scalable and stable. 

OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities.

It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year.

The most valuable features are that it's very secure and provides audit trails for our documents.

I like the flexibility and its modular nature that allows us to create solutions that meet our business needs. I think of OnBase as a utility player. It’s not built for a specific industry or function. If you are creative and use the myriad of tools, such APIs and ShareBase, you can support/facilitate almost any business process with it.

A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content.

One comprehensive product with a codeless platform.