What is our primary use case?
We have a project for disaster recovery. We are using an arc server. We have to use the basic server, each biometric server, in the virtualization environment. In the virtualization environment, we are using Hyper-V. In the software, in the arc server, they get the image from the metal and put it into the Hyper-V environment.
What is most valuable?
It is familiar. It's very comfortable with Windows. I can configure it easily, with no hassle. That's the main thing I have seen is that the licensing, when we talk about the standard version, they're giving the rule license for free. That is a good benefit for assembly companies.
We can use the solution for free when you want to try it out.
The implementation process is simple.
What needs improvement?
We haven't had any difficulties with the solution. We're happy with it.
Sometimes there's a bit of slowness in the VMs. The performance could be a bit better.
We'd like to see a bit more done with the migration capabilities.
The solution needs to offer better local or regional support.
For how long have I used the solution?
I've dealt with the solution for five or six years.
What do I think about the stability of the solution?
We'd like to see the performance improve a bit.
In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches.
What do I think about the scalability of the solution?
There are five people directly using the solution. I'm not personally using the solution on a daily basis.
It is scalable and easy to expand.
How are customer service and support?
Technical support has been a bit slow for us. Sometimes, due to regional time changes, there are issues. Therefore, when I raise a ticket for an issue, it takes time. We are in Sri Lanka, and there is no regional support here. We'd like them to have more regional support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We've also worked with VMware and Sangfor. The main difference is that the Hypervisor should be not at the OS level. It should be at the hardware level. That's the main thing Microsoft has to improve.
In VMware, we saw they have VMotion. In the Hypervisor, that feature is not there. We didn't manage to transfer some images, We would have to do it manually. It should be automatic. That would be added to Hyper-V.
How was the initial setup?
The initial setup is pretty straightforward. It's not overly complex.
The deployment was quick. It took 15 to 20 minutes.
I'd rate the solution five out of five in terms of ease of setup.
We don't really need any maintenance to be done on the product. Once a month, Microsoft may provide us patches, and we tend to implement those, However, that's it. We put those in place to protect us from security issues.
What about the implementation team?
We did have help in the sense that we searched the internet for assistance and answers to our questions. We did not engage with a vendor. We handled the setup ourselves.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact pricing of the solution. The cost may be a bit higher than VMware, however.
What other advice do I have?
We are service integrators.
We are working with the latest update.
I'd advise that a potential new user should look into their requirements. It's difficult to change a product once it has been issued. You need to know what you want.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Hi Team,
You GUY's discussed all real time problems.
could you also suggest about training solution as what are all the recommended training virtualization system admin could take as per current IT market?