IBM API Connect Reviews

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AITsolution56
Real User
AIT Solution Manager at a retailer with 10,001+ employees
Jul 23 2019

What is most valuable?

The most valuable feature is the security we get from this solution. I know of a bank that uses it to ensure that everything is secure. The second feature I like is the retail environment, where we… more»

How has it helped my organization?

This solution enabled our business to get our solutions quite fast. Instead of waiting for weeks, or even months in some cases, it actually helped the movement from a bimodal to a faster depth of… more»

What needs improvement?

It is still a very new product. We're still finding our feet on the latest version of it because it gives you the capability to move into the cloud. We have not yet taken that leap into cloud because… more»

What's my experience with pricing, setup cost, and licensing?

The basic appraisal based on the two models is available on their website. The one is PVU-based and the other one is consumption-based. But that is a ballpark figure. Obviously, when you engage with… more»

What other advice do I have?

The product itself delivers on what is documented and we don't need any additional features. Currently, there are some features that are not working because of known errors. I would like to see an… more»

Which other solutions did I evaluate?

We did evaluate a lot of other options. We were led by Gartner and Forrester with regards to that, and then we did site visits to other companies that implemented products, and we had a look at their… more»
Oladipupo-Aina
Real User
Developer at a financial services firm with 1,001-5,000 employees
Jul 16 2019

What is most valuable?

The developer portal has been the most useful feature.

What needs improvement?

Like any typical IBM infrastructure setup, you need to learn to set it up yourself. It's not one of those simple zip files or an archive unzip and you're up and running in some few minutes. Knowledge to set it up is key. A more user-friendly portal could be helpful. Something you won't really get… more»

What other advice do I have?

Infrastructure setup was a bit painful. Knowledge up-take was not too painful if you are not doing anything complex. But when you start getting into complex APIs then maybe you need some bit of patience if you decide to use this solution. At the end of the day, it's a great product, I can't fault it… more»

Which other solutions did I evaluate?

Before choosing IBM API Connect, we looked at 3scale API and API G-Box.
Find out what your peers are saying about IBM, Google, CA (A Broadcom Company) and others in API Management. Updated: September 2019.
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Shiri Traum
Consultant
Open API Consultant at a tech services company with 11-50 employees
Jul 23 2019

What needs improvement?

It still does not support open API 3. Another problem is the designer. I want the whole solution to be on the cloud. For the installation, I have to install locally. There are many improvements it needs if I want to implement a MockServer or sandbox. In the future, I hope it will be more intuitive for building a MockServer. In the next version, I don't know if they've already been included it or not, but the designer and all the tools should be on the cloud. I don't want any external installation or local installation. The old designer should be less complex and more simple or intuitive for… more»

What other advice do I have?

We are testing and I'm working for the Bank of Israel and we have to implement the regulation of the PSD2, the open bank, open banking, open API. We would implement it on API Connect, so it's not a production system, it's just a sandbox. In terms of advice, I would suggest anyone to verify that the product support is the latest version and to find out the frequency of the new versions of the product itself. I think it's very important to go through a project like this before implementation. I would rate this solution seven out of ten. I'd like it to be more cloud-based, for the open API 3… more»
Vijay Kattula
Real User
Director at a tech services company with 51-200 employees
May 23 2018

What is most valuable?

This product is well integrated with other products. Its ability to interact with IBM Secure Gateway and other products is the core feature. Also, the lead time to put it into production is relatively short and that is something customers are pleased with.

How has it helped my organization?

Any new company starting with APIs, this product is very helpful for learning how they can export their business functions and data to the outside world. It's easier for them to expose their business functions for various use cases.

What other advice do I have?

I rate this solution a nine out of 10. It has all the core features that allow any small company to start with the API calls. There are Essential, Professional, and Enterprise versions. The product is in many forms, like docker, for example. I recommend this product. Take a look at it.
SenITops67
Real User
Senior IT Operations Engineer at a retailer with 1,001-5,000 employees
Jul 17 2019

What do you think of IBM API Connect?

What is our primary use case?

We primarily use the solution for distribution.

What is most valuable?

The technical support and the user interface are good.

What needs improvement?

IBM is also a bit pricey. On top of that, they have bugs that need to be fixed.

For how long have I used the solution?

I've been using the solution for over one year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is not scalable.

How are customer service and technical support?

Technical support is okay. I had to call once for billing. We also had a connection issue. They didn't answer very quickly unfortunately.

If you previously used a different solution, which one did you use and

Eric Liria
User
Amnesty International at a tech services company with 10,001+ employees
Jul 16 2018

What do you think of IBM API Connect?

What is our primary use case?

This solution is primarily used for workflow applications. Specifically, it is used for web applications with complex workflows that have many users.

How has it helped my organization?

The solution helps. We have Domino servers for all our web applications.

What is most valuable?

The ability for all of our web applications to share standard functions and documents easily is valuable.

What needs improvement?

Automation for our Domino applications could be improved.

For how long have I used the solution?

More than five years.
Sujoy Ghosal
Consultant
Lead Architect at a tech services company with 10,001+ employees
Apr 18 2018

What do you think of IBM API Connect?

What is our primary use case?

API management Securing enterprise APIs Metering Throttling Transformation Analytics Deployment on AWS

How has it helped my organization?

Single entry point for enterprise APIs Basic OAuth Keys management Policy configurations are pretty easy.

What is most valuable?

Ease of use Security GUI is pretty intuitive. Easy to configure security and generate API keys.

What needs improvement?

Components, like caching, should be implemented as policies, not requiring dependency on an external solution. Apigee provides caching as a policy.

For how long have I used the solution?

Less than one year.
Ashish_Aggarwal
User
Manager at a tech services company with 1-10 employees
Oct 11 2018

What do you think of IBM API Connect?

What is our primary use case?

Building APIs.

How has it helped my organization?

Still working on it.

What is most valuable?

I have found the API Management to be most valuable.

What needs improvement?

Business applications could be exposed to users.

For how long have I used the solution?

One to three years.

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User Assessments By Topic About IBM API Connect

Find out what your peers are saying about IBM, Google, CA (A Broadcom Company) and others in API Management. Updated: September 2019.
371,355 professionals have used our research since 2012.

IBM API Connect Questions

What is IBM API Connect?

The IBM API Management family of products gives you software tools to create, manage and share application programming interfaces (APIs) in a secure, scalable environment. Available in both on-premises and cloud solutions, its detailed analytics and operational metrics allow you to monitor API usage to ensure that the developers' needs Ð and applications using the API Ð are being met.
IBM API Connect customers
M2M Technologies Inc.
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