IBM BigFix Reviews

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Consultant
Senior Consultant at a tech services company with 10,001+ employees
Nov 01 2017

What is most valuable?

* Patching support: IBM BigFix supports most of the major OSs with natively packages patches. This includes Windows, MacOSX, Oracle Linux, Solaris, AIX, RedHat, Ubuntu and others. * Pre-packaged support for many third-party applications such... more»

How has it helped my organization?

Our primary use for IBM BigFix is around patching and reporting on Microsoft Windows servers. We are also using the reporting capabilities for patching state on AIX, Solaris, and Red Hat Linux. These reports are being presented to the... more»

What needs improvement?

IBM has been heavily focused on adding and improving features to the tool, especially with new components like IBM BigFix Detect. While all these new features are great and provide useful information, IBM has not focused on the Web Reports... more»
Real User
Lead Compliance Architect
Mar 30 2017

What is most valuable?

I think the most valuable feature is its flexibility and the fact that there's one agent that allows you to do a lot of different things. We use it for compliance, primarily patching. Also, it becomes our master source collector for most of... more»

How has it helped my organization?

It gives us one tool that allows us to patch our systems, so we don't have multiple tools to patch our systems. We have one tool that allows us to patch multiple platforms, as well as inventory and provide insights on all of those different... more»

What needs improvement?

I would like to see more multithreading, which I understand comes, clustering and we may end up doing some container-related work with Bluemix and lead some of that effort to allow us to scale on demand. Because there are times when you have... more»
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Real User
Senior IT Manager at Technology Brands
Mar 31 2017

What is most valuable?

The most valuable features for us are scalability and reliability. Hands down.

How has it helped my organization?

My organization came from a product that was not nearly as reliable. It was causing failures across our infrastructure and across our enterprise. Switching to BixFix has alleviated that to a great degree. The other part is it's now allowing... more»

What needs improvement?

IBM dropped what's called BigFix Detect on us here at Interconnect this year. That blew our socks off because we had just completed signing a contract with a software that does almost the exact same thing called Carbon Black. So we came here... more»
Real User
Systems Engineer at Carolinas Healthcare System
Mar 26 2017

What is most valuable?

The most valuable feature of BigFix is the ability to manage all the clients that we have in our environment. So, every PC that we have has to come in and BigFix aids in all that so that we can record it, add software to it and also inventory... more»

How has it helped my organization?

One of the improvements is the patching process and being able to get security patches out. We have 50,000 PCs in our environment and are able to patch those PCs in a relatively quick timeline.

What needs improvement?

Dynamic messaging needs improvement because one of the things that we deal with a lot is the messaging when pushing releases out. I know that there is a message we can display, but it's post-installation. On the post-installation, we have to... more»
Real User
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees
Apr 20 2017

What is most valuable?

* Being able to see inside every asset that we have * Finding those assets * Being able to deep dive and pull reports of any kind that we want * Customizable If we're looking for some data that is not there natively, we can make it appear in... more»

How has it helped my organization?

We get audited quite a bit because of PCI compliance. There are a lot of requirements that we have to meet on our endpoints to reach that certification for the compliance. BigFix allows us to see the data and remediate those vulnerabilities... more»

What needs improvement?

Providing information about areas with room for improvement is tough. I recently attended a roadmap session, and they're pretty much addressing a lot of the stuff we have. I would like to see more automation, and that's the name of the game.... more»
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What is IBM BigFix?

IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.

Also known as
Tivoli Endpoint Manager, IBM Endpoint Manager, TEM
IBM BigFix customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

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