IBM Blueworks Live Benefits

AnimeshJain
Head of Process Innovation and Robotic Automation at a tech services company with 1,001-5,000 employees
Collaboration is key. Therefore, you don't have a document sitting on a shelf for multiple years with nobody looking at it. It is a live document. Whatever you have, it is live and accessible to everyone. Multichannel: You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything. People don't have hassle of installing, then updating, etc. It's always on the fly available for you on demand. This becomes key, and it is a big differentiator. View full review »
Jared Michalec
VP Client Services at Salient process
We use automation in a few different areas. We have a number of internal (as well as external) processes, like expense reporting, sales handoff, and time tracking, which are all done in the IBM automation suite. In terms of direction, one of the things that we value of a tool is not just that we are getting benefit from it, but can we apply that benefit to other client situations. One of the things that we look at when assessing if something is a candidate for automation: "Is it repeatable, or is it something that we could bring about to our customers?" This is definitely something that we consider when we are thinking about automation. View full review »
Allen Zacchino
Risk at Citibank N.A. - ISP Peering
We use it as a process mapping tool. View full review »
Find out what your peers are saying about IBM, Microsoft, Software AG and others in Business Process Design. Updated: October 2019.
373,262 professionals have used our research since 2012.
Director1181
Director at a retailer with 1-10 employees
It has improved the way the organization functions. We were using it for design and modeling purposes. We didn't actually follow through with the tool into an operational process. So it was very much a discrete workshop-based activity. We didn't use the document repository, at least, not extensively. We used it as a mapping tool. View full review »
Business0055
Business Process Analyst at a financial services firm with 10,001+ employees
Blueworks Live gives insight into where processes can be more productive. It gives that, "Ah ha!" moment from a visual perspective. Since a lot of people are visual, having this is helpful as it provides the ability to tweak, update, and refine processes so easily in Blueworks Live, that feeds improvement. It enables decisions based upon processes that we do model, and ultimately move forward with. The solution has improved our business processes. View full review »
Architec20dd
Architect at a healthcare company with 501-1,000 employees
Very collaborative, and business users understand it really well, which means we can then help them automate their business processes. We don't use the document repository. View full review »
Find out what your peers are saying about IBM, Microsoft, Software AG and others in Business Process Design. Updated: October 2019.
373,262 professionals have used our research since 2012.
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