IBM Blueworks Live Benefits

Head of Process Innovation and Robotic Automation at a tech services company with 1,001-5,000 employees
Collaboration is key. Therefore, you don't have a document sitting on a shelf for multiple years with nobody looking at it. It is a live document. Whatever you have, it is live and accessible to everyone. Multichannel: You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything. People don't have hassle of installing, then updating, etc. It's always on the fly available for you on demand. This becomes key, and it is a big differentiator. View full review »
Allen Zacchino
Risk at Citibank N.A. - ISP Peering
We use it as a process mapping tool. View full review »
Director at a retailer with 1-10 employees
It has improved the way the organization functions. We were using it for design and modeling purposes. We didn't actually follow through with the tool into an operational process. So it was very much a discrete workshop-based activity. We didn't use the document repository, at least, not extensively. We used it as a mapping tool. View full review »
Architect at a healthcare company with 501-1,000 employees
Very collaborative, and business users understand it really well, which means we can then help them automate their business processes. We don't use the document repository. View full review »

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