IBM Blueworks Live Other Advice

AjarMathur - PeerSpot reviewer
Global Innovation Director at a consultancy with 10,001+ employees

IBM Blueworks is one of the most simple tools to try and start talking about digital processes. It is something which we should really, really try. We should not expect the tool to capture all the organization’s requirements. It is at a very early stage of maturity. We should choose the tool Depending on the requirement and how serious the organization is. IBM will be the right choice if it is a testing mode. If there's an element of implementation and integration of all the aspects of legacy systems, then IBM Blueworks would not be a great investment.

Considering all the parameters, I would rate the solution an eight out of ten overall.

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Karuppuchamy Marimuthu - PeerSpot reviewer
Process Excellence & Analytics Lead at Majid Al Futtaim

Overall, I would rate the solution a seven out of ten. There is still room for improvement. In terms of flexibility, like Visio (Microsoft), you can create a text box and put comments nicely. But in Blueworks Live, it is not possible.  

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Katriina Sievanen - PeerSpot reviewer
Communication Specialist at UPM-Kymmene Oyj

I rate the solution a seven out of ten.

We use the solution mainly for the process flow chart. If you are looking for a process management portal or something similar that is a wider solution I suggest researching additional solutions.

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Buyer's Guide
Business Process Design
March 2024
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Oussema Wazzeni - PeerSpot reviewer
Manager Financial Sector | Operational Excellence, RPA & AI at Ernst & Young

I rate IBM Blueworks Live an eight out of ten.

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YS
Project manager at Yamazaki Machinery Co., Ltd.

The software is well-fitted for those who don't know much about the business flow.

You don't have to use many arrows or other symbols to create the usual business flow. We used to rely on Excel or PowerPoint for such applications, but it's pretty time-consuming. Sometimes, we need to change the processes to improve work efficiency, which can be cumbersome with Excel or Microsoft PowerPoint. IBM Blueworks Live is automatic. It's easy to manipulate and more cost-effective. $600 per person is affordable and reasonable.

Overall, I rate the solution a seven out of ten.

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TH
Senior Technical Analyst at a manufacturing company with 10,001+ employees

I would recommend this solution. It is pretty good. I am pretty happy with it.

I would rate IBM Blueworks Live a nine out of 10.

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Fakhar Ul Hasan Mahmood - PeerSpot reviewer
Chief Information Officer at FFC

Overall, I would rate IBM Blueworks Live at nine on a scale from one to ten.

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AZ
C at ibms

I rate the product a seven out of ten. It is a reasonably good tool. 

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SM
Management Services Specialist at a government with 51-200 employees

I urge those planning to use the solution to join the online tutorials and the courses offered by IBM to understand the software and its functionality better. I rate the overall solution a nine out of ten.

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AjarMathur - PeerSpot reviewer
Global Innovation Director at a consultancy with 10,001+ employees

It's on the cloud so it automatically gets upgraded to the latest version.

My advice to others always ask questions, which is what I always tell my clients. You should be very observant, especially of why you are looking for processing. If your requirements are completely different from what the tool has to offer, then it will not be a good match and you will be setting up a recipe for a disaster.

Look into IBM Blueworks. It is an active light tool and is it a proper architecture tool, which can do a lot of analysis. If you are looking for such a tool then this product is for you. It is cost-effective compared to any tool on the market.

I would rate this solution an eight out of ten.

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BM
Director of Professional Services at a aerospace/defense firm with 51-200 employees

Mostly because of the usability, user management and space controls, I rate this solution a nine out of 10. 

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Katriina Sievanen - PeerSpot reviewer
Communication Specialist at UPM-Kymmene Oyj

We use the cloud deployment model with IBM as the provider.

If you are planning to use the tool wisely, it's a good idea to name conventions, terminology, and structures around doing so right at the beginning. Considering how you will use the tool will help ensure it won't get too messy. During the discovery phase, it's a good idea to create discovery tables. It will help keep you organized.

I'd rate the solution seven out of ten.

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it_user842859 - PeerSpot reviewer
Risk at Citibank N.A. - ISP Peering

Use it. Test it, use it. It's great.

It also has a lot to do with my guy at IBM. If we had this, and I had to call in to a number all the time, and it was just support out in India... It's great, but it's a pain sometimes. The guy that I deal with, I call him - he's a sales guy, and I call him with my problems - and he puts me in touch with exactly who I'm supposed to speak with.

It's a good tool. I like it.

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SK
Business Process Analyst at a financial services firm with 10,001+ employees

I would recommend starting small when using this product.

We are using IBM BAW. We are also using Automation Anywhere throughout the organization, so the sky is the limit. We are planning to expand automation in our organization. We have several onboarding processes and still have a plethora of manual processes that we have yet to automate. Therefore, the platform is only growing.

From the IBM DBA portfolio, we are using: BAW, ODM, RPA, FileNet, and Datacap.

The solution helps us indirectly with compliance or governance issues.

I attended the business track and client success track at the IBM event, tackling one of each. The biggest take away for me was the focus on journey maps and design thinking.

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AJ
Head of Process Innovation and Robotic Automation at a tech services company with 1,001-5,000 employees

My first process model had 142 activities. This is humongous from a single process perspective. To model, it took us three days to complete. It helped with our process version control issues.

When we are working with one of our financial clients every quarter to do their financial reporting, the process changes. They had a lot of material weaknesses, so there are process changes. We keep on creating snapshots, so it helps us to to move them from a BPM implementation tool and put a governance structure around it. Creating snapshots helps us form a governance perspective.

We use a document repository. There are multiple places for how we upload documents, either by going to dashboard interface or by taking pictures/screenshots that can be put in the documentation tab. It goes into the file management of Blueworks Live. You can review them later, clean them out later. You have one single source where you have lot of documents which are used across multiple processes. Everything's stored there. It helps in that way, making it lean and having your documentation updated.

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JM
VP Client Services at Salient process

Try it out. It is clear once you start using the solution that it is a different type of application. There is no direct competition to the tool.

I don't think that there is another product out there quite like it. There are some competitors certainly, but they are either more complex, costly, or too simplistic and not geared towards process documentation.

The integration process is pretty open-ended. You need to be fairly technical to make it work, but we have seen success in integrating it with QuickBooks and Salesforce. Now, we are looking at other systems to integrate it with, as well.

I learned the best approach to adopting process improvement across an organization from using this solution.

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it_user1238793 - PeerSpot reviewer
Principal Business Process Architect at Met Office

Unless you really want a simple solution for process discovery only and value simplicity over the ability to exploit more functionality, I see Signavio as a much better option.  Of course, IBM may develop Blueworks.

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MV
Process Architecture and Business Improvement at a comms service provider with 10,001+ employees

We use the on-premises deployment model.

I'd advise users that they need to look at how relevant the discovery process is, and how quickly you can maintain it or its life cycle as things change. They should also note how it interfaces with other platforms that are integrated into their automation robotics. It's important users know what they are doing and what problems the solution will solve for them.

I'd rate the solution seven out of ten. It's a competitive field, so there's always somebody who's better in some aspects.

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MA
Architect at a healthcare company with 501-1,000 employees

I rate it a nine out of 10 because it does the work.

I've recommended Blueworks Live to many people, for collaboration.

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it_user840858 - PeerSpot reviewer
Director at a retailer with 1-10 employees

For what it did, for what we used it for, it was relatively complete.

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Buyer's Guide
Business Process Design
March 2024
Find out what your peers are saying about IBM, Microsoft, Software AG and others in Business Process Design. Updated: March 2024.
765,234 professionals have used our research since 2012.