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IBM BPM Pros and Cons

IBM BPM Pros

Unemployed at a tech services company with 11-50 employees
I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system.
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Owner/CEO at IT SPHERE
IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation.
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DM
Client Partner at a computer software company with 10,001+ employees
Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly.
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Learn what your peers think about IBM BPM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,823 professionals have used our research since 2012.
Senior Manager at Celfocus
Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products.
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VC
Manager - Systems and Services Delivery at a comms service provider with 1,001-5,000 employees
The installation was straightforward.
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BPM Architect at GBM
This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows.
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TT
BPM Consultant at a financial services firm with 10,001+ employees
Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow.
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FB
Digital Banking & Innovation Director at a financial services firm with 1,001-5,000 employees
This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement.
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AV
Head Enterprise Platforms at Mashreq
Good user interface and good add option.
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SG
Team Lead at a energy/utilities company with 10,001+ employees
Its workflow and integration with SAP are the most valuable features. It is also a stable solution.
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IBM BPM Cons

Unemployed at a tech services company with 11-50 employees
It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement.
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Owner/CEO at IT SPHERE
If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want.
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DM
Client Partner at a computer software company with 10,001+ employees
From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM.
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Learn what your peers think about IBM BPM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,823 professionals have used our research since 2012.
Senior Manager at Celfocus
This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else.
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VC
Manager - Systems and Services Delivery at a comms service provider with 1,001-5,000 employees
They should incorporate an API gateway functionality within it to simplify integrations.
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BPM Architect at GBM
IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code.
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TT
BPM Consultant at a financial services firm with 10,001+ employees
Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM.
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FB
Digital Banking & Innovation Director at a financial services firm with 1,001-5,000 employees
The front end is not customised for a good user experience.
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AV
Head Enterprise Platforms at Mashreq
Could increase vulnerability and security patches to make it more robust.
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SG
Team Lead at a energy/utilities company with 10,001+ employees
We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors.
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Learn what your peers think about IBM BPM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
542,823 professionals have used our research since 2012.