IBM BPM ROI

John Bucknavage
Business Development Management at a tech services company with 1,001-5,000 employees
We demonstrate ROI even before we go on. We show it to our clients from our understanding of the business assessments, expectations, and objectives. We then transcribe that into our technical solution, in which we portray and show them the ROI, from the user base from day one. Then, they can understand what they will realize in terms of time and in terms of growth. View full review »
Luis Yndigoyen
Partner at a tech services company with 11-50 employees
The volume of transactions a team can perform or execute generally increases. For example, I worked with a company using IBM BPM to decrease the time for obtaining a credit card from three days to 15 minutes. View full review »
Md8140
Managing Director at a tech services company with 51-200 employees
BPM is good when used for the right use cases. I will not use BPM for a trading desk that's making split-second decisions because that is not the right use case for it. When you use it for the right use cases (e.g., a loan origination process for a bank, claims processing for an insurance company, or a healthcare provider accepting a claim and settling it), processes which typically range from hours to weeks, then when you apply BPM, you bring the processes down by an order of magnitude to minutes to hours, respectively. Those are the right use cases for BPM. There's no performance issue if you use it the right way. Our customer continue to use the product over time, which is the best indicator that they are seeing ROI from the product. It has a low cost to implement. You'll get your money back in the same year that you complete the project. View full review »
Learn what your peers think about IBM BPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
427,071 professionals have used our research since 2012.
Nick Laughton
Principal Consultant at a tech services company
Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit. View full review »
Learn what your peers think about IBM BPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
427,071 professionals have used our research since 2012.