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IBM Business Automation Workflow Competitors and Alternatives

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Read reviews of IBM Business Automation Workflow competitors and alternatives

Andrzej Chmielarski
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees
MSP
Top 5Leaderboard
Full integration, flexible, and knowledge technical support

Pros and Cons

  • "In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
  • "The previous versions had good training documents but the updated versions need to improve the documentation."

What is our primary use case?

The solution can be used to quickly manage and monitor processes in your organization. 

What is most valuable?

I have found the solution to be flexible and they provide good support. 

In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well. 

What needs improvement?

The previous versions had good training documents but the updated versions need to improve the documentation.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have a customer that has over 6,000 users using the solution.

How are customer service and technical support?

The solution provides very good support. They have the experience, knowledge, and are always helpful. 

Which solution did I use previously and why did I switch?

I have used previously used Camunda, jBPM, and IBM solutions.

How was the initial setup?

The version for private use on your workstation is easy to install. However, if you want to prepare a platform, it is not easy. All good solutions are not easy to install and tend to be complex and because of this, I would not say this solution is any more complex than any other good solution.

What about the implementation team?

The amount of technical team needed depends on the project. For small implementations, we use one to two people and for big projects, we can have over 30 developers.

What's my experience with pricing, setup cost, and licensing?

The solution could be less expensive according to my customers. However, I think the price of the solution is fair.

What other advice do I have?

This solution is one of the best tools on the market right now. I would recommend it to others.

I rate Pega BPM a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AJ
Associate Director - Technologies at a tech services company with 51-200 employees
Real User
Top 20
Quick and easy to set up, but the technical support needs to be improved

What is our primary use case?

Our primary use case is to integrate with SLAs.

What is most valuable?

The most valuable feature is the workflow.

What needs improvement?

Technical support is an area that needs improvement. The contact numbers should be readily available so that we can call to get support as required. In the future, I would like to see a single-click installation.

For how long have I used the solution?

We have been working with Apache Airflow for approximately one month.

What do I think about the scalability of the solution?

In our company, we are doing a POC and there are only three users. We have also implemented it for clients. We do plan to increase our usage and the POC that we are now working on is something that we will implement for other clients…

What is our primary use case?

Our primary use case is to integrate with SLAs.

What is most valuable?

The most valuable feature is the workflow.

What needs improvement?

Technical support is an area that needs improvement. The contact numbers should be readily available so that we can call to get support as required.

In the future, I would like to see a single-click installation.

For how long have I used the solution?

We have been working with Apache Airflow for approximately one month.

What do I think about the scalability of the solution?

In our company, we are doing a POC and there are only three users. We have also implemented it for clients.

We do plan to increase our usage and the POC that we are now working on is something that we will implement for other clients if it works.

How are customer service and technical support?

We are not satisfied with technical support. We rely on using Google to identify solutions for the problems we have.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to Airflow.

How was the initial setup?

The initial setup was straightforward and it does not take long to complete. The deployment took no more than an hour.

Which other solutions did I evaluate?

We evaluated Control-M and another similar product from IBM.

What other advice do I have?

This is a good product and I definitely recommend it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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