IBM Business Automation Workflow Primary Use Case
We use IBM Business Automation Workflow for operational workflows.
View full review »It's case management solutions. It's very connected to documents.
View full review »Our organization is in the banking business, and we are extensively operating with downstream and upstream systems that are being automated with IBM Business Automation Workflow.
Buyer's Guide
Business Process Management (BPM)
March 2024
Find out what your peers are saying about IBM, Apache, Camunda and others in Business Process Management (BPM). Updated: March 2024.
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EP
reviewer1395711
Deputy CEO, CIO at a insurance company with 51-200 employees
We use the solution for business processes for our internal users, and for our clerks. All our applications are integrated into business processes and our clerks work so that they connect to their business BPM portal to access all their tasks. We use the solution as our main platform for digitizing business processes.
View full review »IBM Business Automation Workflow is used for the financial sector like the loan management process cycle. It is not worth to use for simple process.
View full review »ST
Suresh Thota
Enterprise Architect/Enterprise Digital Solution Architecture at Mashreq
Our primary use case is completely banking driven. We select the account to open, determine the complimenting and storage core, cooperate on their calls, do analysis for the core customer, uphold compliance policy and anti money laundering payments, and all the functions we define in the process.
Currently, we are using it on-premises with a roadmap for into the cloud. We call that the private cloud, because this is a bank space so we are not going to the public cloud due to regulations and compliance policy.
View full review »SD
SeniorMa69af
Senior Manager at a tech services company with 10,001+ employees
We have multiple clients. We provide them multiple solutions. So, based on the customer needs, we propose different solutions to them. These solutions include FileNet, Datacap, etc.
We have contact centers, which we have also built for our client resolution. The contact centers interact with customers and understand their queries. We also create a case, so case management is also coming into the picture. There are different steps within the case activities where we try to resolve and close the case.
Right now, our clients are using ODM for rule engines, BPM processors, and the case management part.
View full review »We use it to manage our client's business processes. This process is related to insurance claims, particularly for situations like house damage, accidents, or loss. When a policyholder files a claim, a person uses a mobile device to collect all the necessary information. Once all the data is gathered, it triggers a series of backend processes. Recently, one of our clients provided us with a workflow that needs to be implemented in both Business Automation Workflow and Business Automation Manager to estimate the project's scope and requirements.
View full review »We are IBM partners and I'm an enterprise architect.
GW
Graham Wallis
General Manager at a tech services company with 1,001-5,000 employees
The use case is a wide range of things. We have implemented it from standard claims automation to getting your video from the studio to air, removing it from Netflix and things of that nature. Anytime there are business processes, business rules, and you need distinguishing workflows between users, that's where the DBA platform accelerates.
View full review »We are using IBM Business Automation Workflow for banking applications.
View full review »SA
Sajida Akhtar
Dy Chief .Engineer at a government with 10,001+ employees
We are in the initial stages and using general approvals in the office within the departments that move through this system.
View full review »We are working in the banking industry. The bank has a data lake and they make use of the dashboards and reporting to access and work with their data.
View full review »JT
reviewer1125534
Software Engineer at a tech services company with 1,001-5,000 employees
The primary use case is to underwrite workflow.
We are using the IBM Automation Platform for Digital Business to do paperless movement of underwriting files. So far, it has been good. We haven't done as many things as they are talking about with AI at the IBM conference, and I'm excited to try some of those things out.
We are using ODM, BPM, ECM, and BAW from the IBM portfolio.
View full review »AE
reviewer1248822
CTO at a financial services firm with 1,001-5,000 employees
My company is a gold partner with IBM and implement this solution for our clients. At the moment, we have two projects that are using this solution. One is using the solution for asset and green management for wheat in Egypt. We have four hundred silos. Each has its own process for loading and discharging the wheat to the mill - this is all managed with IBM BAW. Our headquarters also uses BAW to manage wheat transfers.
View full review »SV
Santosh Vaidya
Vice President at a financial services firm with 1,001-5,000 employees
We primarily use the solution for business process management.
View full review »MO
Consultant3r2348
Principal Consultant at a tech services company
We use it for automating workflows for medium to large-scale processes.
View full review »GH
SalesEng0d2e
Sales Engineer at a tech services company with 11-50 employees
We are a consultancy, so we resell the tool. We also do projects with Business Automation Workflow. I am in sales, but this is what we do as a company.
We use it for billing, logging our hours, and project management, which is our biggest use case and our core business. We have seen the tool help increase productivity in these areas.
View full review »GS
Solutionf22a
Principal Consultant at a tech services company with 51-200 employees
As a business partner, we generally use this product to help our customers with their digital transformations. Most of the time we use IBM BPM or DPA to provide a solution and bring continuous process improvements to our customers.
The majority of them are used by business users. It depends on what type of solutions we are building. Some are back-office applications. Some are real, end-user applications. It depends on each use case.
Our clients are using it to automate some features. With Automation Anywhere being a partner, they're trying to automate the process overall. Some customers use us for overall digitalization, automating their processes. From there, they are trying to automate using the RPA features as well.
View full review »AO
reviewer1278369
Consultant at a engineering company with 11-50 employees
The primary use case is for defining business processes.
View full review »Buyer's Guide
Business Process Management (BPM)
March 2024
Find out what your peers are saying about IBM, Apache, Camunda and others in Business Process Management (BPM). Updated: March 2024.
767,995 professionals have used our research since 2012.