We have seen a good return on investment because we usually use the solution to improve digital transformation. There were a lot of savings and the license cost is not something that would be difficult to return quickly. However, it is difficult to calculate a return on investment for this specific product because it is only one piece of the entire infrastructure and software we use for digital transformation. IBM BAW is one of the parts, but the entire cost of IT had a really high return on investment.

I have found the return on investment good.

I rate the return on investment of IBM Business Automation Workflow a four out of five.

The solution increases productivity.

The solution has decreased operating costs. We see this at our customers' sites after implementation.

It has saved our customers time by automating manual tasks.

It has increased productivity on the development side. We have been able to move applications from thought to production quicker.

The solution saves time in development, as well as with time to deploy.

It has been able to reduce operating costs.

It's very difficult to quantify a return on investment in the entire class form. What we do is we take a process and then we look at implementing the process for the entire platform.

We are using the solution for automation projects and we have seen neutral to slightly positive ROI.

Customers see ROI. 

When you're talking about ROI, we've seen infinite ROI considering that our licenses is as a partner. It's saved us from buying licenses, HR systems, and other things that we just built out ourselves. The solution has also saved us time.