IBM Business Automation Workflow Room for Improvement

SalesEng0d2e
Sales Engineer at a tech services company with 11-50 employees
I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list. There were some issues with it historically. For example, people didn't like the UI, but the UI is great now. View full review »
reviewer1125534
Software Engineer at a tech services company with 1,001-5,000 employees
I am not that excited about the move to using BPM on the web. I like the thick client, because it seems a bit faster. However, I haven't put a timer to it. Previously, we wrote our own case management solutions, because they weren't there yet. Therefore, I am excited to see what we can do with the new case management tools inside of BAW. However, we haven't used them yet. We would like to use machine learning to drive rules in ODM. The complexity of the rules that we can write for it is not quite what we want yet. Technically, it does everything I want it to do. However, the development UI is sometimes a little slow. The speed of response could use improvement. View full review »
Solutionf22a
Solution Engineer at a tech services company with 51-200 employees
From what I understand, in the next release they're actually going to combine all of this together as one integrated solution. Obviously, once they started acquiring more and more products, the flavors were going to be there. Sometimes, you need an integrated solution. Customers don't want to have to say, "Oh, I'm acquiring this product, now I have to go build up that product. I have to go and build something else in another product and integrate." If we could have one unified way to build a solution, that would really help. View full review »
Find out what your peers are saying about IBM, camunda, Apache and others in Business Process Management. Updated: November 2019.
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SeniorMa69af
Senior Manager at a tech services company with 10,001+ employees
In the market, Appian is quoting, "Low quote or no quote." IBM is almost to the point of no quote, but it is not there yet. Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view. More education and training of users is required. View full review »
Consultant3r2348
Principal Consultant at a tech services company
The usability could use improvement at the data-visualization level. Also, there is room for improvement around the effort it takes to stand up and develop the solutions that are more complex, although I think that is getting addressed. I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful. View full review »
Graham Wallis
General Manager at a tech services company with 1,001-5,000 employees
The main areas which need improvement are specifically around reporting and analytics. The analytics suite is limited in this regard. I know they're working on something, but it's still a ways away. I'm waiting to see what they come out with on that. View full review »
Find out what your peers are saying about IBM, camunda, Apache and others in Business Process Management. Updated: November 2019.
378,397 professionals have used our research since 2012.
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