Senior Software Solutions Specialist at a tech services company with 1,001-5,000 employees
Jan 26, 2020
The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well.
ECM BPM Senior Team Leader at a marketing services firm with 11-50 employees
Sep 27, 2020
Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow.
Head of Infrastructure at a financial services firm with 501-1,000 employees
May 26, 2023
IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM.
There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings.
IBM Specialist at a tech services company with 51-200 employees
Dec 5, 2019
Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly.
Solutions Architect at a financial services firm with 5,001-10,000 employees
Mar 20, 2018
The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications.