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IBM Case Foundation pros and cons

Vendor: IBM
3.9 out of 5
929 followers
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IBM Case Foundation Pros review quotes

Tomislav Crnosija - PeerSpot reviewer
Apr 5, 2022
The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable.
AA
Oct 14, 2020
The content management is great.
PS
Sep 27, 2020
It is easy to set up workflows that notify the user depending on certain events.
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SaidGaga - PeerSpot reviewer
Aug 2, 2022
It's very easy.
JV
Oct 30, 2019
The solution is scalable.
AE
May 26, 2023
Case Foundation provides a strong security boost.
SaidGaga - PeerSpot reviewer
Oct 30, 2023
A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.
FZ
Jan 26, 2020
The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well.
AH
Dec 5, 2019
The client and the IBM content navigation are the solution's most valuable features.
AK
Mar 20, 2018
It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository.
 

IBM Case Foundation Cons review quotes

Tomislav Crnosija - PeerSpot reviewer
Apr 5, 2022
The solution can be quite expensive.
AA
Oct 14, 2020
90% of the feedback we receive states that the UI is not very user-friendly.
PS
Sep 27, 2020
Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow.
Find out what your peers are saying about IBM, Pega, Camunda and others in Business Process Management (BPM). Updated: March 2024.
768,246 professionals have used our research since 2012.
SaidGaga - PeerSpot reviewer
Aug 2, 2022
The cloud version could use more stability.
JV
Oct 30, 2019
The service as it currently stands is out-of-date and lacks flexibility.
AE
May 26, 2023
IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM.
SaidGaga - PeerSpot reviewer
Oct 30, 2023
There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings.
FZ
Jan 26, 2020
The interface needs to be more user-friendly.
AH
Dec 5, 2019
Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly.
AK
Mar 20, 2018
​The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications.​