IBM Case Foundation Overview

IBM Case Foundation is the #14 ranked solution in our list of BPM Software. It is most often compared to IBM BPM: IBM Case Foundation vs IBM BPM

What is IBM Case Foundation?
IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM Case Foundation is also known as Case Foundation, FileNet Business Process Manager.

Buyer's Guide

Download the Business Process Management Buyer's Guide including reviews and more. Updated: May 2021

IBM Case Foundation Customers
Suncorp Group Limited
IBM Case Foundation Video

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Solutions Architect at a financial services firm with 5,001-10,000 employees
Real User
Provides capability for system integrations, but the multiple workflow apps need to be merged

Pros and Cons

  • "It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository."
  • "​The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications.​"

What other advice do I have?

I rate it a six out of 10, mostly because of not using the other Case Manager in BPM enough. Case Foundation, we're all over that. We're using it considerably. But, again, maybe a little bit of a hurdle in what's next or how to implement that next step.