IBM Cognos Customer Service and Support
We have not engaged with technical support. We also have our own IT support, and there are no problems.
View full review »The scope of technical support for Cognos is limited in Pakistan, and I would rate it at eight out of ten.
View full review »MM
Mangai Murugan
Lead Technical Consultant at Perficient
IBM's support community is excellent, and there's a large knowledge base if we have any problems. When I have a problem, and I reach out to the support team, my problem gets addressed within a couple of days.
View full review »Buyer's Guide
IBM Cognos
March 2024
Learn what your peers think about IBM Cognos. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.
RG
reviewer1538121
Head of Data Architecture at a financial services firm with 10,001+ employees
I think the IBM Cognos tech support is good.
View full review »LF
LUKE FITZGIBBON
Resp offre IBM Cognos, Lyon at Talan
The solution's technical support could be better.
View full review »DA
Dk Aggarwal
Advisor at DCM infotech
The solution’s technical support is not so good. I rate the solution’s technical support a six or seven out of ten.
View full review »WY
reviewer2293248
Data Engineer at a financial services firm with 10,001+ employees
We have their premier dedicated support. I rate the solution's technical support eight and a half out of ten.
View full review »Buyer's Guide
IBM Cognos
March 2024
Learn what your peers think about IBM Cognos. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.