IBM Datacap Primary Use Case

Amena Khidr - PeerSpot reviewer
Sales Manager - Government Sector at Summit Technology Solution

We mainly use it for our customer who had specific requirements related to Datacap Insight Edition and the machine learning aspect. We needed to integrate Datacap Cloud into our system to meet those needs.

If I don't have extensive experience in this area, there's a gap, and we're working closely with IBM's technical team to ensure we can provide the necessary solution to our customers because our in-house engineers might not have the expertise to handle this aspect on their own.

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PV
Senior Application Developer at Unicef

We use IBM Datacap for data compaction on several different document types. Users can scan the documents and they can upload them to the backend repository where they're stored. 

There are a least seven types of applications. For example, one of our clients is the department of human services in Hawaii. They need to know when someone qualifies for financial assistance if they are elderly, pregnant, etc.

Now I handle data capture, and IBM Datacap is part of my current project. They're using Datacap as a scanner portal for connecting and scanning the data capture, setting up indexes, etc.

My product is an online eligibility system. The user can check their eligibility by filling out that application form. They can fill out that application and enter the necessary information, including the supporting documents like adoption documents, degree verification, etc. 

They upload the requirements to show they are eligible for renewal. Datacap helps them select the application type, and there is a barcode index form. Datacap performs a step-by-step classification and verification process. It will go through each classification step and verify the data. In the end, it exports the data to the correct repository. Various types of documents are there, so the user can select one and upload it to the document index. All documents will be stored in that data system. We can use them anywhere.

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QH
Assistant Vice President at MetLife

I work for an insurance company, and we use Datacap for document processing.  

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IBM Datacap
March 2024
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Joao Benevides - PeerSpot reviewer
ECM at PDM FC

Datacap is basically used to ingest the documentation of the clients, either from paper through scanners or through emails. In most scenarios, we either do scanning or consume email folders. It has connectors to read emails.

Its version depends a lot on the client and the project. I've been using version 9.1.6, and some clients have been upgrading to the latest version 9.1.9.

In terms of deployment, IBM has a solution on the cloud, but the solution I deploy is on-prem.

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NE
Sr. IT consultant at HCM Consultant Group GmbH

Our use case was related to processing documents that were coming in for the purpose of trade finance. We would scan in the documentation that came from our customers, and we would train the Datacap system to basically recognize certain keywords, pull out the information from the document, and forward this important data to another system. 

I'm no longer working directly with that customer. My relationship at that point was that we were specialized consultants in the ECM field, and that particular company was our customer. So, we had a vendor-customer relationship with them.

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AZ
Sr. Business Analyst at a financial services firm with 10,001+ employees

We use IBM DataCap for capturing data from banking forms. We use this data that has been extracted from customer documents   for indexing, and classification for a each customer ,  IBM DataCap  under testing for now . I recently did a course related to IBM DataCap one year ago.

In banking we are  working for clients and we have our relationship with them that must be documented that is why We use IBM DataCap in order to identify these documents and extract all mandtory information which we call the metadata. This metadata could be used in the searching analytic phase to read the type of this document. We use IBM DataCap to read the QR code, that will be generated upon the processing of the document from the customer. Then we scan it then we archive these documents according to the extracted metadata  by IBM DataCap

We are using other solutions in conjunction with IBM DataCap to fulfill our use cases, such as IBM FileNet for classification and retrieval. In the warehouse, we use a solution called FileTrail which have a direct integration point with IBM FileNet "our repository ".

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SM
Manager of Products and Solutions at Open Connections

IBM Datacap is used for capturing documents. Here's a use case: invoices come into an organization and the organization wants to get details from the invoices. They want to know where it came from, the date of the invoice, and the value of the invoice. They also want to know if there's a purchase order number on it, and if there are any line items on the invoice.

IBM Datacap will extract the information from those invoices, then pass the information into their line of business environment. It's a capture and extraction toolkit.

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NP
IT ECM specialist at a pharma/biotech company with 11-50 employees

We have structured documents that need to be scanned. After the scan is completed, it is reviewed by one of our administrators, and then the documents are stored in the repository. 

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Abderrahmane Moumile - PeerSpot reviewer
Co-founder & Solutions Architect ECM CCM & Electronic Signature at Sabil IT

The main use is to scan/import document for capture, capture data based on OCR zones, verify the data captured and export document and data to the ECM platform or other platfoms if needed.

The user can use the client desktop or the plugin of Content Navigator to do all the required tasks.

We're working closely with IBM's technical team to ensure we can provide the necessary solution to our customers.

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Krishna Kantiwal - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees

We support clients who make use of IBM Datacap as an imaging solution where they scan forms and capture information in the system. Our clients have significantly improved efficiencies when opening accounts for end users. This solution has also helped in eliminating the manual process of getting documents signed and approved. 

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AB
Manager - Software Development at a transportation company with 1,001-5,000 employees

We use Datacap for scanning Proof of Delivery and Proof of Pickup from our delivery agents and drivers. We have a defined workflow in Datacap, and we process these documents into our imaging system and PODs or POPs for paying the drivers and agents for deliveries.

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RM
Datacap Practice Director at a tech services company with 1,001-5,000 employees

With Datacap, use cases are really across the board. Accounts Payable seems to be a really popular use case in terms of invoices, but we do everything from insurance to financial services, to state and local government. The great thing about capture is that every company has documents they need to capture in some format, so use cases are pretty versatile.

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Patrick Chapalain - PeerSpot reviewer
ECM/BPM/CCM Sr. Consultant at Amexio

Its main use case was to turn papers into electronic documents and extract data from the document.

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OI
Business Automation Delivery Lead at OCP

We use it to capture documents issued from the business processes. For example in the sales department during the exhibition of our business process, we procure a huge amount of documents that are in paper format. To make it easier, we use Datacap to use the OCR in order to extract data from the documents to make the research of the documents easier for our clients. I have around 40 people on my team who are in charge of digitizing the documents. We have to start with the existing documents to make the gap smaller between the past and present documents. Once we finish with one department, we have to give them the means to digitize the work and the ability to do it themselves and continue the work. 

I am dedicated to code digitization which concerns too many documents at the same time. The batches are very heavy. In the same batch, we can have up to 14 folders and each folder can contain up to 1,000 pages. It's different than classic capture in which the employee has one or two documents and wants to implement them in the solution. 

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DS
Software Development Senior Specialist at a tech services company with 10,001+ employees

I have worked on many projects at this company. The first project was primarily web services. They have a separate service, so we need to validate the account number. Datacap is a scanning tool. If a person enters their account number, that will be validated by a separate server, and we use web services to validate that. Once validated, it'll connect to another server to fetch that account number based on the customer's name. We do all the validations via web services. 

We are slowly moving into the cloud, but they are still using some mainframe technology. We plan to move all applications into the cloud in 2022. First, we'll do all our development on-premises then move to the cloud. IBM has its container environment called CP4BA, so we'll use that to migrate our development applications.

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Saidi Mejdeddine - PeerSpot reviewer
Data and AI Technical Specialist at Ditriot Consulting

I work for a bank in Tunisia and we use Datacap for extracting information. We are partners of IBM and I'm a data and AI technical specialist.

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TN
Senior Engineer at a computer software company with 51-200 employees

We use it for digitization and automation, meaning auto-classification of documents, boundary detection, and the flexibility of building a rules-based approach to building capture solutions. More importantly, we use it for extracting content from that data.

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BC
Product Lead at a financial services firm with 10,001+ employees

We are using the tool to capture data from bills that customers send in.

It is not used on the business side. It is on the back-end side, and it is sort of automated. We process things for the digital channel.

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MR
Operations Specialist at Fairfax Data Systems, Inc.

Most of the algorithms in IBM Datacap are for capturing information on physical, tangible pieces of paper or documents, allowing them to be scanned, and associating them with an automated workflow.

Datacap can work in conjunction with FileNet most of the time. However, Datacap allows companies or government municipalities to take in information, scan it, and have it in a centralized database, so you can have an automated workflow structure for it. It speeds up a lot of internal processes, reduces human error, etc.

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JP
IT Manager at Andres Medical Billing, Ltd.

We use it for extracting data for insurance filing purposes.

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TB
Senior Account Executive with 11-50 employees

It's an accounts payable automation. It automates the capture of invoices, extracts relevant data, creates an export, and feeding it that way. 

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TD
Architect at a tech vendor with 11-50 employees

IBM Datacap is a imaging platform that our company specializes in from a developer/architecture perspective. It is a platform, so you can write any type of capture or advanced imaging application. It produces great value and results.

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SJ
Project Lead at a tech services company with 5,001-10,000 employees

The solution helps us scan different documents and collect data from them.

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AB
Vice President of Technology at a tech services company with 11-50 employees

Our customers use the solution for scanning purposes. They scan the hard copies and send them across the DNS server at the backend using it.

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Buyer's Guide
IBM Datacap
March 2024
Learn what your peers think about IBM Datacap. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.