IBM Datacap Overview

IBM Datacap is the #3 ranked solution in our list of top Intelligent Document Processing (IDP) tools. It is most often compared to ABBYY FlexiCapture: IBM Datacap vs ABBYY FlexiCapture

What is IBM Datacap?

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM Datacap is also known as Datacap.

Buyer's Guide

Download the Intelligent Document Processing (IDP) Buyer's Guide including reviews and more. Updated: May 2021

IBM Datacap Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

IBM Datacap Video

Pricing Advice

What users are saying about IBM Datacap pricing:
  • "Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

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Business Automation Delivery Lead at OCP
Real User
Enables us to extract data from the documents to make the research of the documents easier for our clients

What is our primary use case?

We use it to capture documents issued from the business processes. For example in the sales department during the exhibition of our business process, we procure a huge amount of documents that are in paper format. To make it easier, we use Datacap to use the OCR in order to extract data from the documents to make the research of the documents easier for our clients. I have around 40 people on my team who are in charge of digitizing the documents. We have to start with the existing documents to make the gap smaller between the past and present documents. Once we finish with one department, we… more »

Pros and Cons

  • "The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"
  • "The interface can be more intuitive."

What other advice do I have?

For a company that wants to install Datacap, make sure to choose a suitable person to manage it. It can't be a regular IT person. You have to check the laws in each country before implementing Datacap. We have to know the law for a retention policy before starting to implement it. I would rate it an eight out of ten. Datacap has all of the features that we need.
BC
Product Lead at a financial services firm with 10,001+ employees
Real User
The most valuable feature is its ability to capture data, which changes all the time into different formats

What is our primary use case?

We are using the tool to capture data from bills that customers send in. It is not used on the business side. It is on the back-end side, and it is sort of automated. We process things for the digital channel.

Pros and Cons

  • "The most valuable feature is its ability to capture data, which changes all the time into different formats."
  • "I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."

What other advice do I have?

It is not easy, but it is worth the time to configure and set up. The benefits dramatically outweigh the cost and labor of implementing and using it. Make sure that you are using it for the right reason. There has to be a compelling, valuable reason why and where you are going to put this product in, and you have to pick the right thing. Otherwise, you are wasting time and money. We are using it for automation projects. It is something that we want to continue to invest in and use.
Find out what your peers are saying about IBM, ABBYY, Kofax and others in Intelligent Document Processing (IDP). Updated: May 2021.
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IT Manager at Andres Medical Billing, Ltd.
Real User
Automates manual data entry, but the usability is challenging

What is our primary use case?

We use it for extracting data for insurance filing purposes.

Pros and Cons

  • "The solution automates manual data entry."
  • "I would like better ease of use and more support options."

What other advice do I have?

Manage expectations and confirm you have actual buy-in from upper management. We plan to expand our use of automation in our organization. We have integrated the solution with non-IBM tools. I attended the technical track. I learned about the upcoming improvement, which is coming with the Datacap software. We are looking forward to that.
Buyer's Guide
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