IBM Datacap Valuable Features

Amena Khidr - PeerSpot reviewer
Sales Manager - Government Sector at Summit Technology Solution

The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.

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PV
Senior Application Developer at Unicef

Datacap's content navigator, which is the UA for end-users, is great. The IBM content navigator is highly developed with many features. We can customize it by adding different features. When someone scans something we can see who scanned it and get notifications. 

Our technical team has access to the serial CRMS so they can check to see if there are any applications. Once they hand it to the Datacap portal, they can continue the application using feedback CRMS to send it. On the Datacap side, multiple people we can view that, and we can set the validation test.

We can scan thousands of documents. Our on-site team has set up a UIT system, and you can scan tons of documents fast. There is also a system that captures whatever data we enter. Datacap automatically scans why we write with pen and paper and captures everything. We also get reports on the scanned and exported data that is loaded into the system. 

Datacap's performance has improved over the years. It's fast even with a hardware printer and scanner. It only takes seconds to capture a document, so we can process thousands of documents quickly. 

I can have all scanners accessible from my end. I can verify whether the scanners are up to them on whether roles have been added to them or not.

We can see the panel for application-type examples. There are input fields where users can enter their input data. The same data will be added to the database easily. That is integrating with the Oracle database to store content, including PDFs. Everything fits.

There are queues and we can get everything from the database. There's a manual maintenance tool that we can use for batch deletion or reporting. We can put them into Excel. I've written automation scripts for this and I can upload them. It's not robot process automation we are using. Rather, it's the framework automation we are using. We work on a source tool, which is based on tech automation technology.

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Joao Benevides - PeerSpot reviewer
ECM at PDM FC

It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated.

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Buyer's Guide
IBM Datacap
March 2024
Learn what your peers think about IBM Datacap. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
NE
Sr. IT consultant at HCM Consultant Group GmbH

It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility. 

We also liked the fact that the solution was quite scalable. We could just add more service to our solution if we needed more processing power. 

We also found it to be quite a reliable solution. We didn't have any serious errors, crashes, or unnecessary downtime. We found it to be a relatively stable product with a lot of history and a lot of support from IBM.

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AZ
Sr. Business Analyst at a financial services firm with 10,001+ employees

There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. Currently we are  working in a UAT phase then we will implemente  this solution in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us so far.

I will need some more time to estimate correctly the benefits or shortcomings of the solution after we do the implementation in a  large number of our branches.

Overall this solution is good if you are using English as default language.

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NP
IT ECM specialist at a pharma/biotech company with 11-50 employees

There haven't been many improvements in the recent versions of the solution; OCR and OMR facilities have been the same. However, the installation of the solution is very simple.

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Abderrahmane Moumile - PeerSpot reviewer
Co-founder & Solutions Architect ECM CCM & Electronic Signature at Sabil IT

At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. 

It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.   

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Krishna Kantiwal - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees

The best features of this solution include auto-indexing. Using optical character recognition, it recognizes what is contained in a scanned document and indexes the information. There is no need for manual intervention.

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AB
Manager - Software Development at a transportation company with 1,001-5,000 employees

Datacap's workflows are helpful. 

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RM
Datacap Practice Director at a tech services company with 1,001-5,000 employees

The user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface. It's all web-based. They moved to the cloud. They're doing things like containers. They've got a roadmap that's pretty "emerging" in terms of where they're going, that gives you that complete solution.

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Patrick Chapalain - PeerSpot reviewer
ECM/BPM/CCM Sr. Consultant at Amexio

The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system.

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OI
Business Automation Delivery Lead at OCP

I like the features that we just started using. The 2019 project was an as-is migration. With Captiva, we had a basic recognition process that was based on the indexation of each document apart. 

In tier one for example, in Casablanca, they are dealing with 2,000 folders per day. On each team, I have four people and each one is in charge of preparing the documents to review these days. Second-tier is in charge description of the documents. This discussion is made on an Excel sheet and then it generates descriptive documents that go with each folder. So we have a main page in which we can find all the metadata related to this document and so on. We ingest all of the folders in the system at the same time and the system is able to recognize all those folders and automatically classify them on Documentum. What I liked about DataCap and what made us decide to move to Datacap instead of Captiva was the licensing. With Captiva we had to pay for each page, the licenses, there are a number of pages. For Datacap we have a licensing model which is based on the number of users. We are not limited in the number of pages. This is the first thing we liked about a Datcap.

The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents. We tell Datacap to bring this information from a certain day and then we have a symantec capture which is the ability to read the page and identify amounts based on the meaning of the phrase. For example, if the sentence says that the total amount of this operation is $2,000, for example, it will understand that $2,000 is the amount and put it as meter data.

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DS
Software Development Senior Specialist at a tech services company with 10,001+ employees

I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement. 

We don't have any issues with web services integration or any email format, whether it's tape images, PDF, or even Excel, so we can implement those in our applications. Recently, we've been using XML files to validate the account number through web service. We can edit and implement those XML files in our application.

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Saidi Mejdeddine - PeerSpot reviewer
Data and AI Technical Specialist at Ditriot Consulting

I like the Rulerunner that can run Datacap Studio; Datacap Navigator is also a great feature and both help us develop apps. 

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TN
Senior Engineer at a computer software company with 51-200 employees

The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between this product and many of the other products like Kofax (KTM). ABBYY is one that provides something very similar, but it's not really known in the space yet.

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BC
Product Lead at a financial services firm with 10,001+ employees

The most valuable feature is its ability to capture data, which changes all the time into different formats.

The usability is great. The tool is powerful, and it's the right thing for us to use.

The integration process was pretty easy. There were exposed APIs for us to call and the documentation was available for us. Therefore, we could do it pretty easily.

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CL
Director at a computer software company with 11-50 employees

Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate. 

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MR
Operations Specialist at Fairfax Data Systems, Inc.
  • It reduces human error. 
  • It saves time.

Automation is all about eliminating human error and saving time. Time is a way more valuable resource than money. You can take out loans and receive money from anywhere. Thus, time is a much more valuable resource.

The overall issue is the amount of money that you pay workers every year to spend time filing paperwork or sticking with a manual process. An example: In the state of Connecticut, we implemented a solution which was forms based, but inspired by IBM technology. We were able to eliminate a process which normally took 60 days and cut it down to six hours.

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VB
ECP Architect at a computer software company with 10,001+ employees

The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes. I also like the fingerprint recognition.

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JP
IT Manager at Andres Medical Billing, Ltd.

The solution automates manual data entry.

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TB
Senior Account Executive with 11-50 employees

It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats. 

It's a platform, not a configured application, so you can do what you want with it.

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SJ
Project Lead at a tech services company with 5,001-10,000 employees

The solution offers many features that are beneficial for customers.

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AB
Vice President of Technology at a tech services company with 11-50 employees

The solution's best feature is scanning.

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Buyer's Guide
IBM Datacap
March 2024
Learn what your peers think about IBM Datacap. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.