IBM Datacap Archived Reviews (More than two years old)

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Matthew Rybak
Real User
Operations Specialist at Fairfax Data Systems
Oct 11 2018

What is most valuable?

* It reduces human error. * It saves time. Automation is all about eliminating human error and saving time. Time is a way more valuable resource than money. You can take out loans and receive money from anywhere. Thus, time is a much more… more »

How has it helped my organization?

We use a lot of in-house ECM solutions and a lot of different technology solutions. We have our own CRM system. As far as Datacap and FileNet go, we scan in a lot of our documentation and have a lot of automated workflow structures for… more »

What needs improvement?

I would like to see integration of Watson AI technology into Datacap. AI could play a huge, pivotal role as far as where IBM technology's heading. Not only that, but where the world's technology is heading, as well. We have been seeing all… more »

Which solution did I use previously and why did I switch?

My company adopted the technology in the mid-2000s because they wanted to make things faster, better, stronger, and more efficient. They also wanted to stay ahead of the competition and kept information secure.

What other advice do I have?

I do a lot of the business analysis or project management in our company. I have seen the difference that it makes to our customers to implement a technology like Datacap or FileNet. I would definitely recommend this solution depending on… more »
Troy Desbarres
Real User
Architect at a tech vendor with 11-50 employees
Oct 09 2018

How has it helped my organization?

We are thought leaders in the capture and imaging space. What we do is we help companies figure out how to use advanced imaging techniques, processes, best practices, and other tools, such as ODM or RPA. Our goal is to generate as much highly valuable output as possible.

What needs improvement?

Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core.

What's my experience with pricing, setup cost, and licensing?

Pricing needs to stay competitive.

What other advice do I have?

At the end of the day, our customers have a great night's sleep knowing that their software is being installed, maintained, and developed properly.
Find out what your peers are saying about IBM Datacap vs. IQ Bot and other solutions. Updated: September 2020.
442,764 professionals have used our research since 2012.
Tony Bohneri
Real User
Senior Account Executive with 11-50 employees
Oct 09 2018

What is most valuable?

It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats. It's a platform, not a configured application, so you can do what you want with it.

What other advice do I have?

They've got to stop chasing their tails and putting new things in it. At the moment, they need to stabilize it. Once that is done, this will allow the sales reps to sell it, then they can go ahead and start doing the fancy stuff.

Which other solutions did I evaluate?

It really only has two serious competitors in the market. Kofax: They bundle their products, but they also license via page count, whereas Datacap doesn't. Therefore, initially Datacap looks expensive until you do a three to five year ROI. Unfortunately, Kofax has been sold maybe four times in the past three years. The other one is Captiva, which was part of the Dell EMC portfolio, which was… more »
Rajan Merchant
Real User
Datacap Practice Director at a tech services company with 1,001-5,000 employees
Oct 09 2018

What is most valuable?

The user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface. It's all… more »

How has it helped my organization?

For the customers we work with as a partner, a lot of times the solution is geared at introducing efficiencies for the mailroom. If you think about an insurance company, where they're getting a lot of paper coming in, they traditionally have to scan it and have someone sit there and key from that… more »

What needs improvement?

Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more… more »

What other advice do I have?

I think it is top of the market but there's always room to improve on it.
TonyNguyen
Real User
Senior Engineer at a tech services company with 51-200 employees
Oct 09 2018

What is most valuable?

The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which… more »

How has it helped my organization?

As a partner, 60 to 70 percent of the organizations we work with are in the financial industry: big banks and mortgage lenders. We find that we bring them a solution for separation of what they call "blob documents," large PDFs that contain anywhere between 100 and 200 document types. They want a… more »

What needs improvement?

I've always had my own gripes. Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing… more »

What other advice do I have?

I rate Datacap at eight out of ten. I'm very versed in the product, I know it very well. It's very flexible. I like the flexibility because I have worked with other products that have more of a black-box approach. Datacap is not a black-box approach. You know what's occurring through that solution… more »

What is IBM Datacap?

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

Also known as
Datacap
IBM Datacap customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Quick Links