Initial setup was very, very straight forward. That's also one of the advantages of Datacap; installation and setup is extremely easy.

Initial setup isn’t complex; it's pretty straightforward.

Initial setup is fairly straightforward, if you're familiar with the J2EE world. It's gotten a lot better over the years. We're not even talking about 3.5, but 4.5, 5.2, 5.2.1 were pretty easy to install. Oracle's always a nightmare. I think the IBM ECM suite is pretty easy to install.

The initial setup is complex and takes a week to complete, considering stability, configurations, etc.

I'm more of a development type, but I was involved with some of the infrastructure sizing and requirements definition. I also worked with the infrastructure team once they validated the platform and transferred of applications onto it.

The setup was complex. We did have IBM involved via our solution partners. They were actually IBM consultants at that time. We've had the solution maybe 12 years now, through various versions. Still, they were with us in that initial setup. We were coming from a competing product rather quickly, so they helped us build that platform. But we've gone through several versions and the platform is changed significantly between them.

Initial setup is both straightforward and complex. If you're just thinking about Case Manager, it's probably not too complex. When you add Emptoris to it, it becomes very complex. There are a lot of moving parts. There's a lot of software. There are a lot of servers, ports, firewalls. It's a pretty extensive product. It just takes some time.

It is a very complex platform. There's a pretty steep learning curve for it, but it is extremely powerful.

The initial setup and implementation is complex. I don't know if we're unique in terms of IBM's customers having this kind of setup. We have a bunch of servers that are working together. Some are Windows and some are Linux. Each of the three major components of Content Manager – the library server, resource manager, and the custom Java API – are on a different server, whereas some customers might have all of them on one server. I don't know how unique we are in that sense, but I think the complexity was a result of that, in terms of trying to make them work together.

I was involved in the initial setup of Datacap, but not with ICN. It was straightforward, even though the installs didn't install the way the instructions said to install them. We were able to work around it. We just couldn't install it silently. We had to install it manually, but we have 57 servers for the total solution, so it took us a little bit more time than we cared to use to install it. I'm not sure if that's fixed with the new version.

Initial setup was complex, but I think it was the BlueCross side that was complex, working through all of our security and networking, and so on.

The setup was complex because we made some architectural choices of not going with the recommended very expensive WebSphere ND architecture.Product Installations are easy but performance tuning to meet enterprise performance workloads and benchmarks will required direct involvement and assistance from IBM.

IT management team should have resource and training plan budgeted to support this complex platform and business users can loose confidence/adoption momentum really fast if IT doesn't have a team to rollout project of such scale and complexity.Plan the legacy data migration and retention as a separate project task from tool implementation.

We ended up using IBM services to migrate from the old on-demand version two, which was strictly mainframe CICS based, to the Content Manager on Demand, which had the web front end interfaces. It took several months, but it went well.

Obviously, we were on another content management system, so we needed to migrate all of the old content to the new system, build those solutions, as well as capture solutions for those and all those kinds of things. It's been a good long journey, but very, very successful.

Initial setup was complex because of our requirements. The solution can be as simple or complex as you require it, depending on the business requirements. Ours were extensive and very, very complex. IBM was a great fit because of that, because we could handle a variety of processes that were very complex, and make those work.

I was involved in the initial setup of IBM Content Navigator, that was my first project coming into ECM, replacing Webby with Content Navigator. It was pretty straightforward.

I recently joined the bank, therefore I was not involved in the initial setup.