Basically, we were using other capture products. We had everything; FileNet Capture, Kofax and Captiva. However, we chose IBM Datacap as our enterprise capture standard. That's because IBM is heading in that direction and the industry is heading in that direction.

I was not involved in the decision process to invest in FileNet. I was in the private sector for 10 years, and two-and-a-half years in the public sector, and they've always had FileNet. I would be a supporter of it, but I'd definitely push for the Linux platform, Linux WebSphere. I'll go with SQL Server; I don't like Oracle that much, but people seem to like it.

We were using a competing product previously, when we received an unexpectedly massive bill. Within a couple of weeks, we switched vendors to an IBM ECM platform and we've been on it for about 12 years now.

We’re currently using SharePoint and direction came down from above that we needed to go to a new system and so they looked around. This is the one they chose, probably because of the feature functionality.

Comparing Case Manager to SharePoint is an apples-to-oranges comparison. We used some of the built-in features in SharePoint to generate contracts but it's not a contract management system like Emptoris is.

I wasn't part of the discussion to decide to go with the IBM solution. I was hired to run this for the business after they made the decision. I don't believe they considered building a solution in-house.

I'm in the legal department. We've got 120 attorneys and they're generating contracts in 130 countries. Just to get your arms around the management of all that is a pretty significant task. We started with Emptoris and then Case Manager kind of came along with it. Now we're looking at Case Manager and all the ways we can use that.

I was involved in the decision process to invest in the ECM solution. I knew we needed to invest in a solution like it because we had a legacy system that just turned 20 years old this past June; it's called the OIT from DocFinity. It served us well over the many years, but we needed something that was a little more flexible for us to design our business processes around.

FileNet was already onboard when I started at this company. I was part of the decision process for Datacap only. We were not using something else. We were using Capture and we had to create a tool. We had to write our own application around Capture before it became Datacap. When we were scanning documents, we were creating batches and indexes based upon human input, as opposed to IC or OCR, which Datacap gives you. I was part of that decision.

I was involved in the decision process to invest in Datacap from the technical side, but not as an overall yes or no kind of a thing.

We were previously using a different system, RRI, that actually got bought out by a bigger company and they made it very difficult to actually work with. That's why we ended up looking for something else.

We already had multiple tools in our corporate ECM landscape (IBM XT,Sharepoint,WorksiteMP-iManage etc), that we intended to consolidate into one single enterprise platform.

Being Gov. we are a very slow ship to steer by IT with lots of red-tape but we chose IBM after a lengthy RFP process.

It a natural progression from RDARS to Content Manager OnDemand, which was running on Z on CICS. It was just a natural progression.

We were previously using an end-of-life product, Vignette Records & Documents. It was purchased by OpenText, and it was no longer being continued. We evaluated a number of different software options, partners and things, and finally it landed on being IBM FileNet.

We've always been an IBM shop in the ECM space.

We have a very strict vendor selection process. We have vendor management come in. A lot of it has to do with the security and the stability of the company, and where we see it going.