IBM ECM Primary Use Case

ITAnalys23e4
IT Analyst at a insurance company with 1,001-5,000 employees
Our primary use case is for policy-holder documents. We're using Enterprise Content Manager 8.5 and we're serving up our documents to our agents so that they can service our customers. We also have applications that are internal, for different financial and personal products lines, for internal workers. We're serving up their documents so that they can do their jobs. It has been performing really well. We're enjoying the suite of products that we have. View full review »
CIOc7e9
CIO at a financial services firm with 1,001-5,000 employees
We have been using it for awhile for the content management purposes of some of the bank's co-functionality. We have not seen many issues lately, thus, so far, so good in terms of performance. View full review »
Find out what your peers are saying about IBM, Microsoft, ASG and others in Enterprise Content Management. Updated: October 2019.
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