IBM Engineering Workflow Management Archived Reviews (More than two years old)

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Real User
Director Product Maintenance at a tech vendor with 501-1,000 employees
May 27 2018

What do you think of IBM Engineering Workflow Management?

What is our primary use case?

Execution of the Agile software development methodology.

How has it helped my organization?

It gave us the platform to implement Agile methodology immediately.

What is most valuable?

Agile templates give us a standard methodology for every Agile project. Also, the ability to create our own object types and linkages to features/epics allows us to enhance the verification of feature readiness.

What needs improvement?

Upgrades, even minor versions, seem too labour intensive, especially with the enhanced objects, which is why the Jazz platform should be so good.

For how long have I used the solution?

One to three years.
Vendor
Delivery Manager / Project Manager at a financial services firm with 10,001+ employees
Jul 17 2017

What do you think of IBM Engineering Workflow Management?

What is most valuable?

The customization features.

How has it helped my organization?

Transparency in project progress tracking. RTC allows us to customize different processes to fit the best projects requirements.

What needs improvement?

Source management Widgets Queries Plans presentation

For how long have I used the solution?

I've used this solution for four years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Five out of 10.

Which solution did I use previously and why did I switch?

JIRA.

How was the initial setup?

Complex.

Which other solutions did I evaluate?

No, only RTC.

What other advice do I have?

Look for guidelines…
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Consultant
SCM Consultant
Jun 23 2017

What do you think of IBM Engineering Workflow Management?

What is most valuable?

E2E tool for SCM, features like customization of CR and IR flow is valuable.

How has it helped my organization?

We moved our entire SCM on IBM RTC and integrated IBM Rational DOORS and IBM Rational RPE.

What needs improvement?

Permission logic is a big issue as it is very difficult to provide permissions at individual level.

For how long have I used the solution?

2+ years

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service: Good Technical Support: Good

Which solution did I use previously and why did I switch?

Yes we used IBM Synergy

How was the

Vendor
Marketing and Sales at a software R&D company with 51-200 employees
Mar 20 2017

What is most valuable?

* Task planning * The possibility to link to DNG * Easy way to see the status of the project: What was done, why, and when.

How has it helped my organization?

Before RTC, the project plan was in Excel. The project lead periodically asked the team members for their updates in the plan. There was no actual status, no connection to the requirements, and nobody… more»

What needs improvement?

Team Planning in RTC 1- RTC allows to set up parallel or overlapping iterations. It is possible, to assign a user to tasks, which are assigned to different, overlapping iterations. For example, one… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is supposed to be competitive.

What other advice do I have?

* Check the planning, and see if RTC fulfills all of your needs. * Check if your other tools can connect to RTC. * RTC does not come with many interfaces. However, OSLC and an internal API are what… more»

Which other solutions did I evaluate?

We evaluated PTC Integrity and Polarion ALM.
Vendor
Senior Development Manager at a financial services firm with 1,001-5,000 employees
Mar 18 2017

What is most valuable?

I really value the links from stories/defects to code via the tasks and change sets.

How has it helped my organization?

* We’ve used it to drive our move to DevOps primarily because the CI tools were pre-built by another team. * The strong links between work-item tickets and change-sets have enabled simple reporting of… more»

What needs improvement?

* Complex client application and web interface that try to do it all. * Plans are built on the browser: They cannot be copied to other media, such as Excel. They cannot be exported. * Source control… more»

Which solution did I use previously and why did I switch?

We used a different solution. The move enabled the team to leverage work already done to create a fully continuous integration process.

What other advice do I have?

Consider the Atlassian tool set and an open source control system.

Which other solutions did I evaluate?

We did not evaluate other options. I personally have used a number of others in the past including: * QC * SourceSafe * CVS * SVN * JIRA I’ve found JIRA with SVN to be the easiest to pick up from… more»
Consultant
Consultant at a tech services company with 501-1,000 employees
Feb 08 2017

What is most valuable?

Change management fully integrates with configuration management. Also, this product can work with almost any software development process you use: agile or traditional.

What needs improvement?

The search functionality for files in branches (streams) is very weak.

What's my experience with pricing, setup cost, and licensing?

It’s not cheap, but it is worth the price. ROI is almost guaranteed.

Which solution did I use previously and why did I switch?

We previously used SVN, Mantis, and others. The main reason we switched is integration. RTC has many functions integrated within a single product.

What other advice do I have?

I recommend this product. But it is very important that you define your software development process very well before starting to use this tool. Otherwise, you will be automating a problem.

Which other solutions did I evaluate?

We did not evaluate alternatives.
Qaiser Islam, Spc4
Real User
Senior System Architect at a tech services company with 1,001-5,000 employees
Jan 19 2017

What is most valuable?

Jazz Source Control allows users to create their isolated sandboxes and deliver code to share streams. Further integration of configuration management with change management activities like stories… more»

How has it helped my organization?

I spent most of my time as a consultant helping organizations to implement the Rational ALM solution. Rational Team Concert is the part of CLM solution and can be easily integrated with the… more»

What needs improvement?

The Project Planning component should be improved and it should offer portfolio management with cost and other financial factors like Microsoft Enterprise Project Management does.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is a little complex, so consult with an expert before purchasing.

Which solution did I use previously and why did I switch?

I previously used TFS a little bit.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.
Consultant
Product Owner at a tech services company with 10,001+ employees
Nov 17 2016

What is most valuable?

Backlog management is a valuable feature.

How has it helped my organization?

It helps in managing my backlog by having a consolidated view of stories, priorities, sprint, story point owners and statuses.

What needs improvement?

There is a lot of scope for improvement, namely: * Loading of content as it is extremely slow. * Customizing attributes like story points since it is not available. * Page refreshes are erroneous which need to be corrected. * An ability to… more»

Which solution did I use previously and why did I switch?

We used a different solution prior to this one and made the shift due to licensing issues.

What other advice do I have?

You should use this product only after the issues mentioned above are resolved.
Vendor
Marketing and Sales at a software R&D company with 51-200 employees
Oct 16 2015

What do you think of IBM Engineering Workflow Management?

What is most valuable?

It's easy to plan work.

How has it helped my organization?

Easy collaboration between several development teams such as design, development, and testing. It's also simple to get an overview of a project's status.

What needs improvement?

SVN integration The ability to change project templates for projects in-progress

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

There were issues, but they have been solved.

Which solution did I use previously and why did I switch?

No previous solution was…

What is IBM Engineering Workflow Management?

IBM Engineering Workflow Management manages plans, tasks, the project status and acts as the critical link between required and delivered work. It provides flexibility to adapt to any process, which enables companies to adopt faster release cycles and manage dependencies across both small and complex development projects. This solution offers no-charge server software and flexible pricing models. It becomes a complete IBM Engineering Lifecycle Management solution—when purchased as a set of seamlessly integrated tools: IBM Engineering Workflow Management, IBM Engineering Test Management, and IBM Engineering Requirements Management DOORS Next.

Also known as
IBM Rational Team Concert (IBM ALM), IBM RTC
IBM Engineering Workflow Management customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT

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