IBM FileNet Automation ROI

Are you using the solution for automation projects? If yes, what kind of ROI have you seen from these projects?

Seniorsyseng67
Sr. Systems Engineer at a tech services company with 51-200 employees
There are different stages of automation. For scanning, our clients use Datacap and, once everything is configured and fits their needs, they scan and process all their documents automatically. They don't need to do a lot of extra steps to get all their documents into the system. After that, they need to search and retrieve those documents, which is also really nice in the way it is automated. There are different options. They can use Records Manager to create records automatically and keep them for, let's say, seven years or ten years and, after that, they can delete them, but not before that.
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