IBM FileNet Usability For Business Users

Is the solution used by business users in your organization? If yes, how would you assess the usability specifically for those users?

Sr. Systems Engineer at a tech services company with 51-200 employees
The solution is used by everybody in the company and they find the solution usable.
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Muhammad Kamran
Project Manager at Ora-Tech Systems
We see business users using IBM automation and they think that the interface is very easy to use and user-friendly. They can find the options and links that they need. It's not difficult to find what they want or what they need to do.
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AVP Technology at a financial services firm with 501-1,000 employees
We have business users using and it is quite friendly for them. From a usability perspective, we haven't had any kind of negative feedback. That's quite positive.
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Managing Director at a tech services company with 11-50 employees
For non-technical users, it's mostly web-based now, so it's not so hard for them to use. Especially in the mobile industry, most workers are not technical. They are sales-based and are not familiar with a lot of technical features. But they find it very easy to use.
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