IBM FileNet Other Advice

WolfgangPichler
Senior Consultant at pITsolutions
It's a stable solution. It's proven. It provides guaranteed compliance; neither the attributes nor the content itself can be modified. You can guarantee and report that. The implementation time is no more than for other products. And the product is scalable. In creating our tools we have integrated a lot with FileNet. It's very easy to integrate because the only thing you need is a mechanism to store, a way to add and change attributes, and to retrieve. You also have to be sure that you have a good search engine when you do not have direct attributes, a full content search. In the first years, we were not happy with the usability of the content management products. Content Manager had no value for end-user interfaces. We passed on the strong demand for that. In the last few years, with the new versions of Content Navigator, it has been much better. We have a good interface also in Notes, in the right sidebar. It's a solution from IBM, Germany, where you can drag and drop documents. The Content Navigator now also has mobile support with a good interface. It's much more useful than it was before. The internal features haven't changed and are enough to fulfill the requirements of customers. But customers always want a beautiful GUI. It's much more necessary to sell it with a beautiful GUI than with the functionality they really need. When we sell it, the end-user interface carries a much greater weight in customer decision-making than the technical part. On the technical side, there is nothing that FileNet is missing. There are three ways things can be stored: in the database, in the filestore, or in TSM. Our larger customers have TSM as object storage for FileNet and that is a very good solution. We have not implemented the IBM Automation Platform for Digital Business. We have looked at it. We thought that in the last two or three years it was too big, too heavy, and too expensive for our customers. We are rethinking that at the moment, looking again to see if it can help and if it makes sense. We are not sure in the moment if this automation package is really a helpful and an effective investment. Overall I would rate FileNet at nine out of ten. What it's missing to make it to a ten is the possibility of implementing new versions and new functions easily, in smaller time intervals, without a big investment on the customer's side. That is a barrier to new functionalities. In addition, IBM doesn't market well. You do not hear anything about FileNet in the market — nothing. Nobody has promoted it over the last three years. You hear much more about all other DMS systems compared to FileNet. You hear about new facilities, about mobility, and the integration of scanning and scanning-automation processes. You don't hear anything about FileNet. And that doesn't make it easy. View full review »
Moshe Elbaz
IT Manager & FileNet Specialist at a tech vendor with 201-500 employees
If you are a small or medium-sized company, I would advise working with other programs before you put money into FileNet, even though I've worked with it for a long time. If we're talking about a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt. The performance is dependent on the database. Issues with performance are usually associated with databases issues. And, as I mentioned, the GUI of IBM Content Navigator caused a lot of issues with performance, but it's working well with our GUI. I would rate FileNet at eight out of ten. It's not a ten because of issues like the flexibility of the system, the ease of working with or manipulating or programming and enlarging it. It needs to be more flexible to work with, not hard-coded and not closed like it is now. View full review »
Seniorsyseng67
Sr. Systems Engineer at a tech services company with 51-200 employees
The biggest lesson I have learned from using this solution is that every solution is unique. In general, out-of-the-box, it can meet up to 80 or 90 percent of the requirements, but you still need to gear it a little bit differently for different customers. Every business has its own requirements. My advice would be to make the right choice, which is IBM. It means less trouble for the customer and less trouble for the engineer installing it. In terms of the usability of the solution, once we configure and set up everything according to the requirements our customers have, they are really happy with what they get. That's why we spend a lot of time working with them every time there is an upgrade or whenever we implement it for the first time within an organization, to make sure that every single business unit gets all it needs. The solution is used by everybody in the company and they find the solution usable. I would rate FileNet at ten out of ten because it's great for the customers and it's great for all the engineers involved in the process. It's great for everybody. View full review »
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Fred Heilbronner
Director Network Solution Architect at a tech services company with 11-50 employees
We've been committed to this product for a long time. We like the product a lot. It's top of the line, it's robust, it's reliable, as long as you implement it the right way, which takes some training and some time. You have to know where the bodies are buried. A lot of people make mistakes when they first do it. We did, we learned, but we did it years ago. It's an industrial-strength, enterprise-class product and they don't come much better. View full review »
Jayanth Palle
Senior Consultant at Northern Trust
My advice is to set up rules in an outside programming tool. Put them in a separate configuration tool and make an API call to find a list of the documents which match. It would then show the list of the documents to the partner who is trying to open the account. Currently, sometimes they send a request and they get a bunch of documents and they say, "This isn't what I want, I want something else." Then they change the question and the region of the documents. To preview a list of the documents we have to generate the documents. The reason we cannot preview is because the rules are coded in our system instead of being externalized in a separate configuration. We are not doing anything around automation at this time. We are just capturing the documents but we are not analyzing them. My team is looking into expanding into automation, as is the architecture team. There have been meetings with IBM recently on that. The use of the solution within our organization is growing. A lot of business units are onboarding the solution now. We started with one and now we've got four or five business units we are supporting. We have business users using the solution. For them, the usability is not 100 percent but it gives them some flexibility. They still have a problem: they may open an account for a customer but there are five different types of accounts. They have to ask for specific documents each time but they don't want to send the same document to the customer for five different accounts. There is some intelligence we cannot apply at the moment, such as finding which documents are already in the system and that we don't want to send to the client to fill out again. It is manual work as of now. The relationship manager will look into all the documents and say, "Okay, I already have this document from the client in the past couple of months so I won't send it again." Primarily, when we generate documents we don't apply intelligence to validate which documents we have. We don't analyze the data in the system; we keep generating documents. I would rate FileNet at nine out of ten. All the capabilities I needed in setting up documents or applying security, using content and filters, met the requirements that we had for the solution. View full review »
GupteshwarPrasad
AVP Technology at a financial services firm with 501-1,000 employees
If you want to integrate it with multiple other solutions you can do it quite easily. It exposes its services and it exposes APIs so you can integrate it with other applications have on the floor. These days, whatever products we have, we can do multiple things on the platform itself with some simple configuration. We are still thinking about merging IBM BPM with FileNet. In terms of automation, we have two BPM products. We capture the file transfers, outbound and inbound. We capture forms with pharmacy data from customers, the pharmacy branches. They collect it and scan it and then it is processed under BPM. We keep a version of the document in FileNet. So far, there has been a very small ROI with the project. There is ROI but if the project can be explored further, it will have better ROI. In terms of market capture, FileNet is significant in North America. It is coming along in the Middle East, but in North America, I would say it is the leader. Overall, I would rate it eight out of ten. It's a flexible, very much scalable product and it's very user-friendly. View full review »
GopalVanam
Senior Architect at Tecnics
FileNet is at the top of our list of referred content management solutions. It ranks well in industry reviews. FileNet has a customer base in different domains and different business areas. If somebody wants to implement it, they should look at the case studies and see how it is being implemented and what the benefits are. In terms of its usability, we mostly use the out-of-the-box capabilities of FileNet, such as the Content Navigator. BPM has built-in capabilities to communicate with FileNet and we also develop certain Java-based GUIs. With the new version, the UI has been improved as has the performance. There is also a distributed enrollment that FileNet allows. There is something Cache Service Manager so you can have this service set up and distributed so that people can access it locally. I would rate FileNet at nine out of ten. IBM needs to clarify the vision, the roadmap of what is expected for it. How they want to take this product to the next level, that is what is missing. View full review »
VeyselOzdemir
Managing Director at a tech services company with 11-50 employees
In terms of the biggest lessons I've learned from using the product, when we installed the first time, I didn't know anything about document management. But with time, I learned that the most important thing is choosing the best infrastructure. My advice would be to use a specialist in documentation management to implement the solution. That's not just true for FileNet, it's true for other solutions as well. I would rate FileNet at eight out of ten. No product is perfect. You will always find some bugs. View full review »
DavidOrtega
SAE - Services Account Executive at RICOH
You need to be patient when you first use FileNet because the information is hard to understand. People often learn a lot when they go over the licensing agreement because it gives them all the possibilities of the platform. You also need technical expertise to use the platform. In addition, it's important to use support after implementation. Keep updated on the versions of the product and try to use all its capabilities. Don't try to customize the product code because that may lead you into difficulties. I would rate FileNet, overall, at seven out of ten. It's not just about the platform. It's also the skills of the people around the platform. That is the most important thing you have. The platform is good but it's the people who know the platform who can be hard to find. View full review »
BolarinwaOyerinde
Managing Partner at Inception Business Concepts
My advice would be, before you go for any DMS, don't get stuck on looking for solutions that rate highly in industry reviews. For some of my clients, that is important, but others aren't concerned about that. They say, "Does the solution address my problem? Is it cost-effective? Can I scale up? If yes, good." Those are all things my clients are looking for. View full review »
Muhammad Kamran
Project Manager at Ora-Tech Systems
I would definitely advise going with FileNet. It is better when it comes to scalability. We have integrated it with multiple systems. We have integrated it with customized customer applications built in-house and with Oracle ERP. It's also integrated with a customer's website. The solution provides a built-in API and by using the APIs we are integrating it easily with other systems. View full review »
Supervis3993
Supervisor Of Information Security Risk at a energy/utilities company with 1,001-5,000 employees
I would give the solution a nine out of 10. If it were free I would give it a 10. Go find an industry that is the same as yours, that is using the tools you want to buy, and find out if they're successful. If they're not, don't go with those tools. For example, I'm in energy now and I'm looking for people who are using Maximo, who are using the other tools from IBM, and I want to talk to them: Are you successful using these tools? Don't do it in a vacuum, you've got to talk to people. View full review »
SeniorSo9e37
Senior Software Engineer at a financial services firm with 5,001-10,000 employees
The biggest lesson we have learned in using this solution is that nowadays everything is digitized so people want to take decisions faster. If you want to make your business processes faster, you have to think about a product like FileNet, which helps you take the steps. Go for FileNet. It's good as a document repository. It has a lot of features and supports a lot of document formats. Content Navigator is a very good application. You don't have to write any custom code; you can just install it and start using it. Everything is out-of-the-box. You don't have to worry about writing custom code. We don't use IBM Case Manager, but we have an in-house case management tool where we hooked up Content Navigator to view documents, so that really helped us. I would rate the product at eight out of ten. It's very good. It does have a few limitations in the media formats and all but, overall, it's fine. View full review »
Boris Zhilin
Executive Director at Intelective
I would advise a typical due-diligence process. Get hands-on with it, try it out. Do the same with competing products and decide what works the best. Usability of the product is a complicated question. Anyway it is created, software cannot serve everybody's needs. Most of the time we'll work with very large companies and all of them have their unique needs. We oftentimes start with a base and customize it for each customer and their specific use case. You'll find a number of users that can use software out-of-the-box. But we often have to change it, tweak it, tune it, to tailor it to their specific environment. FileNet is a nine out of ten. It's been around forever, it's stable, it's mature, it works. We know how to use it. We can confidently recommend it to customers without impacting our reputation. As a systems integrator, for us, every customer is unique. In every environment there are very distinct challenges, so it's hard to take the knowledge from one client and apply it to another. Every time it's a journey. Sometimes there are technical issues we have to overcome. Oftentimes there are challenges, the business challenges that we help our customers overcome. The exciting part is that it's challenging. Challenges are always exciting, and that's what the software helps us with, overcoming challenges. View full review »
Principaede6
Principal It Operations Specialist at a manufacturing company with 1,001-5,000 employees
Do your homework. Test it thoroughly (all the standard stuff). Do load testing to make sure it is a stable platform. Look at the life-cycle of the product. Most important criteria when selecting a vendor: support. Not just technical support when you have a problem, but how long before you are discontinuing a product. Right now, I am dealing with Connections over an issue with Java going out of date and they are not supporting it very well. Their solution is to force us to upgrade. Look at the support aspects of the product from life-cycle of the product to technical support. Obviously, stability of the product as a whole is important. I do not want to be opening a lot of tickets. View full review »
Corporat88f8
Corporate Vice Presidents at a insurance company with 10,001+ employees
It serves our needs, and it is performing as expected. It does what we expect out of it. Overall, it is a very good product for what we need in the company. We do some basic integration with Salesforce and maybe some integration with some of our homegrown applications, but nothing that is overly involved. It has worked out, but it was hard work. We are not right now using this solution for automation projects. Lessons learned and advice for others: * Don't bite off more than you can chew. * Do things in smaller pieces. * Do your homework upfront with prep tests. * Take it slow (implement slowly). * Get your requirements upfront. * Understand the process your users are looking for. View full review »
Enterpri3203
Enterprise Architect at a manufacturing company with 10,001+ employees
I'd give it an eight out of 10. Eight's not high, not low, necessarily, but it does everything we need. I'm not going to give anything a 10, but I'm definitely not gonna give it a one. I would say you need to take a look at the size of your content. If you're going to use it to replace the content store of Cognos, you need to look at the size and make sure you're within best practices. Cognos is a product that's wishy-washy at times, and most of the issues that we've ever had with Cognos were because our content store was too big. Now that we've shrunk the content store, our Cognos is actually better. If you are looking at that, this would be a solution I would suggest to you, just to keep your content store small. View full review »
Patrick Obrill
System Analyst at AT&T
Try it because it works. There are many alternative solutions, but this one has worked well for us. It has been scalable, and there have been different automation that we have been able to surround it with that have helped us to make it even closer knit to the clients' business needs. It is very integratable, which is good. We have a lot of different integrations that goes on with it. It allows for a lot of hooks into it, so we can use code. There are also different components which are available with it, even out-of-the-box. It is advanced and further along than other products. There are always different ways to do something. Sometimes automation and technology will help resolve these more than we think. View full review »
Aldo Puglisi
Digitalization at a transportation company with 201-500 employees
I rate FileNet a nine out of 10. It would be a 10 with closer integration. In terms of advice, I would say look for something that covers your requirements. From my point of view, FileNet can for sure cover the requirements of a medium and a big company, because of the scalability and the possibility to connect with many other IBM products. View full review »
CEOd7ae
CEO at a tech services company with 1-10 employees
It has the potential to improve business process or case management. It can be used in conjunction with automation, but it is not positioned as an independent, standalone automation solution. I rated it as a nine (out of ten), because of the robust nature of the solution, its stability, and the ease of being able to position it from a requirement's perspective with clients and customers. View full review »
Softwaref5a5
Software Architect at a non-profit with 1,001-5,000 employees
When selecting a vendor what's important are the * product * service, response * name and reputation. We definitely look for somebody that we can trust, that understands our vision, that is reliable, that really is going to do their best to kind of help meet our needs without necessarily trying to push us into a corner. I would give Case Manager a seven out of 10 at this point, because I think there has been some challenges with trying to get the language library. I know that we do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby. In terms of advice, I would say use our partner, Vega, because they've done a really good job. It's been, honestly, one of the quicker implementations that I've been part of, overall. They've done a really good job coming in and understanding our business scenario, our business case; the speed of delivery is actually really impressive. We're going to be going live either end of this month or beginning of next month. It's been six months to replace something that has been broken into two different pieces that we're merging into one, but that have been parts of solutions that have taken us much, much longer to put together. View full review »
Sanjay Petkar
Chief Manager at a government with 51-200 employees
We are an Indian company and the skillset available in India for FileNet is very small. We wanted to to resolve some technical issues and we faced a lot of problems from Indian tech people in supporting us. IBM needs to increase the expertise of FileNet in India wherever possible. They should open training centers or schools in India where people can get exposure to FileNet. We have SAP ERP for our business applications. We have mail and messaging from Microsoft. We have different productivity applications developed for our own environment, for our own business and business cases. Specifically regarding RPA, we have not developed anything as of yet. View full review »
SolomonChris
Founder at intellicon systems
The overall package is a good product. It has good usability and scalability. Using it has to be planned properly. It will take baby steps to roll this product out throughout your organization. Assess your users level of ability with training. We have integrated the solution with BRP. At the moment, we are also looking into IBM Business Automation Workflow. View full review »
CTO724f
CTO at a healthcare company with 1-10 employees
We have integrated FileNet with other solutions, and the integration process works. The biggest lesson that I learned from using this solution is to slow down. Think five years ahead and don't worry about today. 15 years ago, I would look at my problems of the day and try to solve them, or maybe at my problems of the next year and try to solve them. Today, I look at my problems five to ten years from now, then try to think of them and go towards a solution, as much as possible. View full review »
Matthew Rybak
Operations Specialist at Fairfax Data Systems
If you are looking for a stable, highly secure solution which will work with a capture solution or will work with an automated workflow solution that you are implementing, then you should look at FileNet, especially if you have a very large repository or database. Going forward, I am interested in knowing: * Where is AI going to play a part in FileNet? * Does IBM plan on advancing the technology and integrating it with the newer technologies that they are focusing on now? * Will FileNet and Datacap one day be replaced by something better? View full review »
Informat0634
Information Architect at a tech services company with 51-200 employees
The product is worth considering. It has a lot of support with a lot of pedigree. Make sure your ducks are in a row, as far as understanding what your user requirements are and what your processes are around your content management needs. Then, once you have that done, definitely consider this as a very viable option. Take your time and be careful with your planning phases. We have integrated the solution with Enterprise Records. We have written our own custom interface that sits on top of Content Navigator. We have also written integrations to databases for lookups. We are not using the solution for automation projects yet. I would rate it a seven out of ten for its stability and maturity as a product. However, because it is so big, it is sort of slow to catch up to trends and things like privacy by design. View full review »
Vp33e4
VP at a financial services firm with 10,001+ employees
Do a study and learn about the solution instead of jumping in and finding out about stuff later on. Attend conferences before making decisions and doing things. Then, you can make a smart call. We haven't used any automation so far. I would like to explore the business partners on automation and find out much more about it. While it does have business and case management in the tool, we are not really using it. View full review »
Reviewer8e92
User at a healthcare company with 10,001+ employees
I would recommend choosing IBM. Go for it. It is not like there is a better alternative. The automation that we are doing right now is to check that all our systems are up and working. I wrote a program in C# which touches a whole bunch of boxes and services. It does a whole bunch of actions against FileNet that checks everything is going correctly. It saves us time and effort, and it works. I know that they're releasing FileNet 5.5.3 at the end of the month, but I don't know what is in it. View full review »
FilenetS7829
FileNet System Admin at Emug
Our primary use case is a medical record, and there isn't an enormous amount of business process management that occurs around that. However, we have seen limited improvement in business process management. We expect to be using the solution for automation projects by the end of the year. Content never dies is the biggest lesson that I have learned from using this solution. I would rate it a nine (out of ten) because of its scalability, uptime, and support. View full review »
Engineer49eb
Engineer at a financial services firm with 10,001+ employees
I would definitely recommend the FileNet solution. The integration process is very smooth because we use CMIS. The other application uses CMIS to talk to FileNet, and this is very smooth. We are not using the solution for case management nor automation. View full review »
Sergey Gorobets
Architect of ECM solutions at a tech vendor with 51-200 employees
Create a solution combining the strengths of all of IBM's products: IBM BPM, FileNet, or IBM Case Manager, a product which sits on top of IBM FileNet technology. We have banks as clients with 3,000 to 4,000 employees but the FileNet users number between 100 and 200. View full review »
Director014f
Director of user services at a manufacturing company with 1,001-5,000 employees
It may be a little complex to implement and take some effort, but with the integration the way it is, it is worth the effort. Once it is in place, it is very stable. Most important criteria when selecting a vendor: * Stability * Credibility. We are using a lot of IBM products across our company. For the most part, they have a strong track record with us already. View full review »
CEOdd42
CEO at a tech vendor with 1-10 employees
I will rate it at eight out of 10, because I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on. We'd like to be a lot more independent for something like that. But outside of that, from what it delivers in terms of functionality, it's great. My advice would be, respect the maturity of the solution if you're trying to go to a huge scale. Most new stuff breaks. View full review »
Chuck Picard
Enterprise ECM Program Manager at a tech services company with 201-500 employees
We have been running FileNet for 18 years. It has been a very good relationship. This product requires that you take a long look at it, because it provides a good solution. It is used across many industries, and it has a solid reputation. Most important criteria during the evaluation process: Familiarity with the product. The people who were doing the selection had a prior knowledge of the product from a prior company, and it had a very good reputation at that point, even 20 years ago, and the product has maintained that reputation. View full review »
Suren Shiva
Software Architect at Deloitte
Depending on the customer's needs (requirement) and how they have they have laid out their environment, I would recommend the product. The product has improved over time through automation. We plan to expand automation into machine learning, artificial intelligence, and analytics. View full review »
SeniorSy447e
Senior Systems Engineer at a comms service provider with 10,001+ employees
I would recommend the product with the its core and standard interfaces. We purchased our product directly through IBM. Our company continues to reassess what it's doing with content management. We're involved enough in the sort of richness of the feature set that it would be difficult to replace. View full review »
Reda Torkey
Chief Commercial Officer with 51-200 employees
It's not an open source product, and IBM support is very good. View full review »
Softwaree227
Software Developer at a insurance company with 1,001-5,000 employees
The only way to really tell is to try it out, see how it works for you. I think it's a great product. View full review »
GeneralMba45
General Manager at a tech services company with 1,001-5,000 employees
Overall, IBM has a great end-to-end solution. I would highly recommend it. Most important criteria for our customers when selecting a vendor: stable and scalable. Performance is a very big deal for most of our customers, and knowing it's a secure platform as well. View full review »
Ben Holmes
Financial Informatics Analyst at a insurance company with 10,001+ employees
When selecting a vendor the important criteria are * cost * ease in getting something accomplished * not over-promising * trustworthy. I would rate it a seven out of 10. That rating is because of stability problems when I first had it - and then, I'm not entirely sure our company has set it up right. Sometimes things are only as good as the people who run it. It's like going to a restaurant. It's only as good as the chef. So you can go to Burger King and have a pretty good burger or you can go down the road, it just depends on how good the chef is. So I think there's some of that dynamic. I don't know that much because I didn't mess with it like at that level. But it's a fine product. We've used it for a very long time. The advice I would to a colleague at another company who's researching this or another similar solution would be to check how data index with one another, and the communication back and forth in being able to find your files, if you have a large data set like we do. View full review »
reviewer1014633
Administration Division Support and IT Services at a manufacturing company with 1,001-5,000 employees
The biggest lesson I have used from using this solution is that, if it were up to me, I would choose a solution with a very easy upload method and an easy-to-use API. My advice would be to understand the company deeply before making a decision. We're not using much automation related to FileNet. We will introduce BAW soon, with a goal of introducing time savings. In terms of expanding our use of automation in our organization, we may convert some of our approval processes from paper to digitalized documents. View full review »
reviewer1081452
Director Of Information Technology with 201-500 employees
Do not underestimate the staffing component or you will fail. On a scale of one to ten, with ten being the best I would give IBM FileNet an 8 out of 10. View full review »
ServerMadd8a
Server Manager at a logistics company with 1,001-5,000 employees
I would give it an eight out of 10. What it needs to be a 10 is easier to configure single sign-on. I would recommend that when you are doing the initial setup that you use fewer metadata fields. The fewer you use the better off you're going to be in the long run, for performance. View full review »
SaidGaga
Founder/ECM BPM Senior Consultant - Project Manager at gacosi
We use the on-premises deployment model. I'd rate the solution eight out of ten. View full review »
AreaMang4d5e
Area Manager at a tech services company with 1,001-5,000 employees
When selecting a vendor we have to do put out tenders which have our criteria. A big issue is the price for licenses. Regarding advice, I would say if you're going for FileNet, get FileNet P8 and not FileNet IS. The two products are doing similar things, but in my personal opinion, P8 is more the future. I would rate FileNet a nine out of 10, because it's a good product, stable, no worries. View full review »
Smeb97d
SME at a energy/utilities company with 1,001-5,000 employees
Most important criteria when selecting a vendor: Company's position in the industry within that particular technology field. We want market leaders. A company who can support an 80,000 person company which is global. View full review »
ShababShams
Project Manager at a government with 11-50 employees
It is a very stable, scalable system, but it needs a little improvement. Most important criteria when selecting a vendor: * Price * Name * Expertise * Reference. Reference is very important for us, because we are a government agency and prefer to have a government agency reference. View full review »
Chrystan Duarte
Business Development Manager at a tech services company with 51-200 employees
When I select a vendor, the most important thing is the possibility to move to other technologies, connectivity for the digital ecosystem, and sharing; how the product shares sets for other companies. I rate it eight out of 10, because it's stable, it's elastic, but difficult for designing the business use case. Before implementing the product, try to pilot it, in a small division, work it in a small division and then try to scale. View full review »
Business259f
Business Solutions Manager at a tech services company with 501-1,000 employees
The reporting is good, and customers value that about the product. View full review »
SystemTe38a9
System Tech Oracle Database at a comms service provider with 10,001+ employees
I attended the tech track at the IBM conference. We have not integrated this solution with other solutions. View full review »
ProjectL3ff4
Project Lead Systems Engineer at a healthcare company with 1,001-5,000 employees
This is a straightforward install, and it works well. It has been very hands-off and seamless in terms of supporting it. In terms of researching it, these are really good considerations. View full review »
Sls902Hd9
Head of Sales Operations and Quality Assurance with 1-10 employees
My experience with FileNet leads me to rate it as a six out of 10. It needs a lot of development effort. Programmers have to translate user needs into IBM FileNet, which causes misinterpretations. View full review »
Find out what your peers are saying about IBM, Microsoft, Alfresco and others in Enterprise Content Management. Updated: November 2019.
382,892 professionals have used our research since 2012.
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