The tool is expensive, and I rate its pricing a ten out of ten. 

The product is expensive. The price was 30% higher than what we needed to pay for IBM.

I rate the product’s pricing a ten out of ten, where one is cheap and ten is expensive.

The platform is inexpensive. I rate the pricing a seven out of ten.

FileNet is quite expensive, although Documentum is expensive too. There are several other content service platforms with a very low price, and they deliver as much as FileNet and Documentum do.

Some people say it is costly, but when they negotiate with IBM it is sold for somewhat less. IBM gives discounts depending on the customer base. We don't have complaints about it from customers.

For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries.

For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose.

The cost is about $40,000, plus yearly maintenance.

The licensing cost of FileNet is comparable. It costs more if you use Case Foundation or the like — if you extended it. But that is not the scale of our customers. They are too small for that.

We do the scanning part, at the moment, with other products, not the IBM scanning engine, because it's a price-sensitive area.

I do not find it particularly expensive. We're having some discussions around licensing for external customers, and some of the licensing seems pretty expensive; the records management piece of it that's layered on top. You can get enterprise agreements on that sometimes. For smaller companies, it might be a pretty big ticket, though. If you're smaller, cost-wise, maybe it's not something you need.

Licensing costs depend on the size of the storage.

A lot of companies here need solutions like FinalNet. Its capabilities are very good. However, when it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia.

Yearly, we pay for the maintenance, which is $20,000.

It's on the expensive side.

Look at what you are looking to get from it. If you are looking for just a small open source, understand that you will get what you pay for. FileNet is not cheap, but you absolutely get what you pay for. 

Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not.

1. It will be more expensive than estimated to setup.  
2. You will need to double the staff while you are running the old system and installing the new system.
3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform.

There are lots of components to the product. Make sure before you invest that you know which components you need.

The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet.