IBM Kenexa Reviews

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Real User
Head Of Culture & Engagement at a financial services firm with 1,001-5,000 employees
Oct 30 2017

What is most valuable?

We chose Kenexa for a number of reasons. One was because of the science that sits behind our survey approach. What we liked specifically was the high-performance engagement model and then, over the course of the relationship, in helping us to... more»

How has it helped my organization?

Using Kenexa and the conversations I think that we have now had, we have focused and worked really hard with the team in London. They've been great. I think what they've done as well is they've really challenged the thinking. What we've... more»

What needs improvement?

Looking at IBM, it's working really well at the moment and we're just about to embark on another kind of agreement or contract with them as well that will take us up until the time at which the workplace would have changed again. It's right... more»
Real User
Partner - Digital People Practice at Digital Works Group
Nov 17 2016

What is most valuable?

Of all the current talent analytics offerings on the market today, IBM Kenexa Talent Insights is the most comprehensive end-to-end, data-agnostic analytics tool. It has instant infographic and dynamic dashboarding capabilities. You can... more»

How has it helped my organization?

This tool is not a 'quick fix' bit of magic, but rather a sophisticated statistical package that utilizes machine learning (think of it as self-driven insight and pattern matching – one step short of true artificial intelligence). It does... more»

What needs improvement?

I would say that it could likely be made slightly easier to consume and work with - less scientific or engineering oriented - but IBM Kenexa Talent Insights is about the most powerful and useful tool I've seen. You quickly get used to the... more»
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Real User
Associate Manager of Employee Services at Best Buy
Sep 27 2016

What is most valuable?

I think the feature that really stands out for us, at least lately is, the fully responsive experience for applicants. We have our end-to-end application experience fully mobile responsive. They also host our career site, so having that be... more»

How has it helped my organization?

First of all, it has improved the applicant experience. We went from, last winter, if an applicant went on through a mobile device, they would actually be told, "Stop, now you have to go to a computer to finish your application." If they did... more»

What needs improvement?

We have about 50 requests for enhancements in the system right now. We're a little anal. To be honest, it's smaller things. It's making sure that the responsive recruiter experience includes all the functionality that the non-responsive... more»
Real User
Senior Director Of Human Resources at a hospitality company with 1,001-5,000 employees
Nov 16 2016

What is most valuable?

The most valuable feature is the standardization of all of the basic aspects of recruitment process management. I think it's the idea of opening and closing requisitions, and the workflow to enable efficient movement of a mass number of... more»

How has it helped my organization?

Our organization require large volumes of hires on an annual basis. It's the nature of our industry. We bring in 35,000 people a year, so it's a necessary thing for us to have technology in place to do that in an efficient way with as few... more»

What needs improvement?

If you look at Kenexa's direct competitors – and we always look at the landscape of who's doing what in the ATS space – for a company like ours that does high volume hires of relatively low skilled workers, simplification's important;... more»
Real User
Director of HR Operations and HRIS at a tech company with 1,001-5,000 employees
Mar 31 2017

What is most valuable?

It has the ability to manage international postings. You can also move the candidate through the selection process. Kenexa does an extremely adequate job with this.

How has it helped my organization?

It allowed for truly global listing for all open positions. That is about it.

What needs improvement?

There are tremendous opportunities for improvement. Unfortunately, it would require a total scrapping of the existing system and completely building a new system from the ground up. Kenexa BrassRing (2xB) is a completely mediocre system that... more»
Real User
Vice President, Talent at a retailer with 1,001-5,000 employees
Sep 27 2016

What is most valuable?

I think, for us, the most valuable feature is obviously beginning to understand the various components of our employees – how they're feeling, how engaged they are – in addition to obviously being able to attract the right talent to our... more»

How has it helped my organization?

First of all, for Kenexa in particular, the tell-it-as-it-is survey has improved our organization. We acquired a pharmacy retailer three years ago. Kenexa enabled us to actually standardize our employee engagement across both of those... more»

What needs improvement?

I think for us it's still really early days. We're getting the survey settled in. At a recent conference, I was looking forward to the employee voice regional user group because I really wanted to understand the employee voice piece.... more»
Real User
HRIS Business Process Manager at a retailer with 10,001+ employees
Sep 29 2016

What is most valuable?

For us in particular, I love how configurable the system is; I can use the same technology for different parts of my business. I can run a unique process for store hourly hiring as I do, and then create a different and separate process to use... more»

How has it helped my organization?

It has given us the ability to have a unified platform. Previously, we had more than one technology that we used for applicant tracking, so it's given us the ability to have one technology, ensure that we're compliant, consistent and... more»

What needs improvement?

I think additional features or improvements will be all about mobile and responsive design, continuing to see what the possibilities are there and anticipating what could be next. I don't know what's next, and it's great because they help us... more»
Real User
Director, People Intelligence at a financial services firm with 1,001-5,000 employees
Sep 27 2016

What is most valuable?

There are a lot of valuable features in Kenexa: being able to bring a lot of data together quickly; to be able to join the data; and then to be able to get insights in a time-frame that's a lot shorter than the regular SAS or process like that.

How has it helped my organization?

The biggest improvement for us is it's made us think; the outcomes coming out are something that we possibly wouldn't have thought about. The idea is to be neutral going into it, understand the types of insights that come out and to be able... more»

What needs improvement?

We're still putting our notes together on where we’d like to see improvements. We haven't got a detailed list yet, but the cool thing is we've got a process to document what we want changed, to promote that and show it to IBM. Most cases when... more»
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What is IBM Kenexa?

Kenexa provides business solutions for human resources. We help global organizations multiply business success by identifying the best individuals for every job and fostering optimal work environments for every organization.
Also known as
IBM Smarter Workforce, Outstart
IBM Kenexa customers
Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
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