IBM Kenexa Reviews

Anonymous User

Head Of Culture & Engagement at a financial services firm with 1,001-5,000 employees

Oct 30 2017

We liked the high-performance engagement model and the relationship between emotional engagement and rational engagement.

What is most valuable?

We chose Kenexa for a number of reasons. One was because of the science that sits behind our survey approach. What we liked specifically was the… more»

How has it helped my organization?

Using Kenexa and the conversations I think that we have now had, we have focused and worked really hard with the team in London. They've been… more»

What needs improvement?

Looking at IBM, it's working really well at the moment and we're just about to embark on another kind of agreement or contract with them as well… more»

If you previously used a different solution, which one did you use and why did you switch?

We had used another survey provider, a great survey provider, Willis Tales Watsons. We'd used them for several years and they provided an excellent… more»

What other advice do I have?

When I'm speaking to my peers and other organizations, what's interesting is that I get asked, "Can I see a copy of your survey questions?" As if… more»

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Anonymous User

Assoc. Specialist Talent Acquisition Solutions at a Consumer Goods with 5,001-10,000 employees

Jun 19 2017

The support that we get from the CSMs is the most valuable for me right now. We're looking forward to using Responsive Apply.

What is most valuable?

I'm just taking over the account, so I'm still pretty new to the whole system. I would say the support that we get from the CSMs is the most valuable for me right now, because I'm… more»

How has it helped my organization?

I haven't dealt with it that long, but the obvious improvement is that the Applicant Tracking System has provided us a system to provide a better candidate experience as opposed to… more»

What needs improvement?

We're still on a pretty old version of it. I'm looking forward to using the mobile - the Responsive Apply – and upgrading to the Talent Suite. I think that's what I'm looking forward… more»

What other advice do I have?

Definitely get onboard with the newest released versions, to stay current with all the different offerings. The most important criteria for me when selecting a vendor to work with are… more»

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Anonymous User

Experienced Full Cycle Remote at a healthcare company with 5,001-10,000 employees

Jun 27 2017

I like how we can copy a req as we have many duplicates.

What do you think of IBM Kenexa?

What is most valuable?

I like how we can copy a req as we have many duplicates. That saved a lot of time when opening reqs.

What needs improvement?

I felt like we could have customized it better for our business.

For how long have I used the solution?

I have used Kenexa for two years.

What do I think about the stability of the solution?

Here and there we did have stability issues.

What do I think about the scalability of the solution?

There were functions we couldn't customize and needed to.

How is customer service and technical support?

I would give technical support a rating of 7/10.

Which solutions did we use previously?

We used ATS and switched to Kenexa to update to a web interface. Our company then switched to Taleo. We are switching to Workday.

How was

…

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What is IBM Kenexa?

Kenexa provides business solutions for human resources. We help global organizations multiply business success by identifying the best individuals for every job and fostering optimal work environments for every organization.

Also known as

IBM Smarter Workforce, Outstart

IBM Kenexa customers

Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty