IBM Kenexa Overview

IBM Kenexa is the #3 ranked solution in our list of best Applicant Tracking Systems. It is most often compared to SAP SuccessFactors: IBM Kenexa vs SAP SuccessFactors

What is IBM Kenexa?
Kenexa provides business solutions for human resources. We help global organizations multiply business success by identifying the best individuals for every job and fostering optimal work environments for every organization.

IBM Kenexa is also known as IBM Smarter Workforce, Outstart.

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Download the Talent Management Buyer's Guide including reviews and more. Updated: March 2021

IBM Kenexa Customers
Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
IBM Kenexa Video

Pricing Advice

What users are saying about IBM Kenexa pricing:
  • "Kenexa was fairly priced. However, in 2019, before I left my previous organization, they significantly increased their pricing. It can be affordable, but their pricing is going up. It is not just licensing; it is how many applicants you have in your system on the database side."

IBM Kenexa Reviews

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ER
reviewer1467882
Manager, Human Resources at a non-profit with 11-50 employees
Real User
Top 10
Dec 11, 2020
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Recruitment tool is user friendly and flexible but the Workbench site needs work

What is our primary use case?

We used Kenexa BrassRing as our recruitment database, where we received all applicants. We also used it to run compliance reporting based on our applicants. When you are a large employer, certain reports are required if you are federal contractor, such as, affirmative action plans. However, we did utilize it's onbaording capabilities.

Pros and Cons

  • "It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
  • "The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."

What other advice do I have?

Overall, from a recruiter's perspective, it is an excellent product. It is probably one of the best recruitment products out there in terms of usability, ease of understanding, and management of large applicant pools. However, the person who is trained on the backend to manage the site should likely be maybe more of an IT person with an understanding of managing websites from a backend perspective. Although Kenexa Brassring tries to make it easy by using an easy-to-understand language, it is still very complex if you are not experienced. I would rate IBM Kenexa Brassring a seven out of ten…
See Entire IBM Kenexa Review (705 Words) »
YD
reviewer1469322
HR Operations Manager at a tech services company with 10,001+ employees
Real User
Top 20
Dec 13, 2020
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Quite stable, easy to setup, and it has good support but it does not synchronize well with other ERP tools

What is our primary use case?

We are using IBM Kenexa for onboarding employees.

Pros and Cons

  • "The most valuable features are that we can upload documents and download them on demand."
  • "I would like to have a better and more user-friendly interface."

What other advice do I have?

I would recommend this solution to others, but I would say make sure that you have the basic infrastructure and training for the people. It's essential. I would rate this solution a seven out of ten.
See Entire IBM Kenexa Review (514 Words) »
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