IBM Kenexa Reviews

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it_user512976
Real User
Head Of Culture & Engagement at a financial services firm with 1,001-5,000 employees
Oct 30 2017

What is most valuable?

We chose Kenexa for a number of reasons. One was because of the science that sits behind our survey approach. What we liked specifically was the... more»

How has it helped my organization?

Using Kenexa and the conversations I think that we have now had, we have focused and worked really hard with the team in London. They've been... more»

What needs improvement?

Looking at IBM, it's working really well at the moment and we're just about to embark on another kind of agreement or contract with them as well... more»

Which solutions did we use previously?

We had used another survey provider, a great survey provider, Willis Tales Watsons. We'd used them for several years and they provided an... more»

What other advice do I have?

When I'm speaking to my peers and other organizations, what's interesting is that I get asked, "Can I see a copy of your survey questions?" As... more»
Jeff Wellstead
Real User
Partner - Digital People Practice at Digital Works Group
Nov 17 2016

What is most valuable?

Of all the current talent analytics offerings on the market today, IBM Kenexa Talent Insights is the most comprehensive... more»

How has it helped my organization?

This tool is not a 'quick fix' bit of magic, but rather a sophisticated statistical package that utilizes machine... more»

What needs improvement?

I would say that it could likely be made slightly easier to consume and work with - less scientific or engineering... more»

What's my experience with pricing, setup cost, and licensing?

IBM currently offer a minimum 10 licenses that generally land at about £35,000/year. Additionally, consulting and... more»

Which solutions did we use previously?

There were really no other solutions available. Certainly, there is nothing out there for HR analytics today that comes... more»

What other advice do I have?

Make sure you work with the data scientists via your sales representative to examine your data set availability within... more»
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it_user512967
Real User
Senior Director Of Human Resources at a hospitality company with 1,001-5,000 employees
Nov 16 2016

What is most valuable?

The most valuable feature is the standardization of all of the basic aspects of recruitment process management. I think it's the idea of opening... more»

How has it helped my organization?

Our organization require large volumes of hires on an annual basis. It's the nature of our industry. We bring in 35,000 people a year, so it's a... more»

What needs improvement?

If you look at Kenexa's direct competitors – and we always look at the landscape of who's doing what in the ATS space – for a company like ours... more»

Which solutions did we use previously?

We were using Kenexa at the time we separated and we had the opportunity to either decide to move away or to keep what we had. We did a quick... more»

What other advice do I have?

Do your homework. Make sure you know your own organization, your own processes, your own needs, and that you make sure that the vendor that... more»
it_user501270
Real User
Director of HR Operations and HRIS at a tech company with 1,001-5,000 employees
Mar 31 2017

What is most valuable?

It has the ability to manage international postings. You can also move the candidate through the selection process. Kenexa does an extremely adequate job with this.

How has it helped my organization?

It allowed for truly global listing for all open positions. That is about it.

What needs improvement?

There are tremendous opportunities for improvement. Unfortunately, it would require a total scrapping of the existing system and completely building a new system from the ground... more»

What other advice do I have?

DON'T BUY KENEXA. Literally any other applicant tracking solution is better. Well, one exception. I would encourage my competitors to use Kenexa. Diverting my competitor to burn up... more»
it_user512979
Real User
SVP Organizational Development at a non-tech company with 501-1,000 employees
Nov 16 2016

What is most valuable?

The most important features are that the instrument can be customized, that we can get important and relevant data about our employees, and the... more»

How has it helped my organization?

It's given us data from which to make better decisions about what we need to do in order to have a highly engaged workforce. It's helped us... more»

What needs improvement?

I don't know if the issue is what can be improved upon in upcoming releases. It's about understanding how we can adapt and be more flexible,... more»

Which solutions did we use previously?

I wasn't involved in the original decision to get Kenexa. I'm involved in our ongoing decision to remain with Kenexa.

What other advice do I have?

Definitely consider it. I knew Kenexa before they were IBM, and at first I thought, "Oh no, here we go, get swallowed up by this big, mammoth... more»
C.K.
Real User
Global Employee Engagement Lead at a insurance company with 1,001-5,000 employees
Feb 15 2017

What is most valuable?

We're using a couple of programs from IBM Kenexa. We are running the annual survey with IBM Kenexa. We use the Viewpoint Platform. For the... more»

How has it helped my organization?

We are much faster delivering the reports. We are able to do different analysis on the verbatims with the survey analytics tool. We use the... more»

What needs improvement?

There are tools that actually are not there where clients need them, especially the survey analytics to analyze verbatim in different languages.... more»

Which solutions did we use previously?

We had regional and local surveys, but there was a decision made to get global surveys and then we were looking for vendor.

What other advice do I have?

Be open about what you want; be straightforward and challenge.
Jennifer Lipes
Real User
Recruiter at a engineering company with 10,001+ employees
Nov 20 2016

What is most valuable?

With IBM Kenexa BrassRing, we can search for past requisitions, we well as edit and open candidates’ talent profiles. The DIT reporting tool is extremely crucial in creating our... more»

How has it helped my organization?

BrassRing integrates into our internal employee platform (workday) as well as our background check vendor (TalentWise). Without this solution, we would have more administrative... more»

What needs improvement?

In regards to the requisition search function there is a ton of filter options, of which need exact matches. The other thing that is missing here is the Business Title option. For... more»

What other advice do I have?

I would advise other customers to link this solution to your other systems for a streamlined ATS.
Assoc5b10
Real User
Assoc. Specialist Talent Acquisition Solutions at a Consumer Goods with 5,001-10,000 employees
Jun 19 2017

What is most valuable?

I'm just taking over the account, so I'm still pretty new to the whole system. I would say the support that we get from the CSMs is the most valuable for me right now, because I'm... more»

How has it helped my organization?

I haven't dealt with it that long, but the obvious improvement is that the Applicant Tracking System has provided us a system to provide a better candidate experience as opposed to... more»

What needs improvement?

We're still on a pretty old version of it. I'm looking forward to using the mobile - the Responsive Apply – and upgrading to the Talent Suite. I think that's what I'm looking... more»

What other advice do I have?

Definitely get onboard with the newest released versions, to stay current with all the different offerings. The most important criteria for me when selecting a vendor to work with... more»
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What is IBM Kenexa?

Kenexa provides business solutions for human resources. We help global organizations multiply business success by identifying the best individuals for every job and fostering optimal work environments for every organization.
Also known as
IBM Smarter Workforce, Outstart
IBM Kenexa customers
Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
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