IBM Kenexa Reviews

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Anonymous User
Real User
Head Of Culture & Engagement at a financial services firm with 1,001-5,000 employees
Oct 30 2017

What is most valuable?

We chose Kenexa for a number of reasons. One was because of the science that sits behind our survey approach. What we liked specifically was the... more»

How has it helped my organization?

Using Kenexa and the conversations I think that we have now had, we have focused and worked really hard with the team in London. They've been... more»

What needs improvement?

Looking at IBM, it's working really well at the moment and we're just about to embark on another kind of agreement or contract with them as well... more»

Which solutions did we use previously?

We had used another survey provider, a great survey provider, Willis Tales Watsons. We'd used them for several years and they provided an... more»

What other advice do I have?

When I'm speaking to my peers and other organizations, what's interesting is that I get asked, "Can I see a copy of your survey questions?" As... more»
Anonymous User
Real User
Director of HR Operations and HRIS at a tech company with 1,001-5,000 employees
Mar 31 2017

What is most valuable?

It has the ability to manage international postings. You can also move the candidate through the selection process. Kenexa does an extremely adequate job with this.

How has it helped my organization?

It allowed for truly global listing for all open positions. That is about it.

What needs improvement?

There are tremendous opportunities for improvement. Unfortunately, it would require a total scrapping of the existing system and completely building a new system from the ground... more»

What other advice do I have?

DON'T BUY KENEXA. Literally any other applicant tracking solution is better. Well, one exception. I would encourage my competitors to use Kenexa. Diverting my competitor to burn up... more»
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C.K.
Real User
Global Employee Engagement Lead at a insurance company with 1,001-5,000 employees
Feb 15 2017

What is most valuable?

We're using a couple of programs from IBM Kenexa. We are running the annual survey with IBM Kenexa. We use the Viewpoint Platform. For the... more»

How has it helped my organization?

We are much faster delivering the reports. We are able to do different analysis on the verbatims with the survey analytics tool. We use the... more»

What needs improvement?

There are tools that actually are not there where clients need them, especially the survey analytics to analyze verbatim in different languages.... more»

Which solutions did we use previously?

We had regional and local surveys, but there was a decision made to get global surveys and then we were looking for vendor.

What other advice do I have?

Be open about what you want; be straightforward and challenge.
Anonymous User
Real User
Assoc. Specialist Talent Acquisition Solutions at a Consumer Goods with 5,001-10,000 employees
Jun 19 2017

What is most valuable?

I'm just taking over the account, so I'm still pretty new to the whole system. I would say the support that we get from the CSMs is the most valuable for me right now, because I'm... more»

How has it helped my organization?

I haven't dealt with it that long, but the obvious improvement is that the Applicant Tracking System has provided us a system to provide a better candidate experience as opposed to... more»

What needs improvement?

We're still on a pretty old version of it. I'm looking forward to using the mobile - the Responsive Apply – and upgrading to the Talent Suite. I think that's what I'm looking... more»

What other advice do I have?

Definitely get onboard with the newest released versions, to stay current with all the different offerings. The most important criteria for me when selecting a vendor to work with... more»
Anonymous User
Real User
Experienced Full Cycle Remote at a healthcare company with 5,001-10,000 employees
Jun 27 2017

What do you think of IBM Kenexa?

What is most valuable?: I like how we can copy a req as we have many duplicates. That saved a lot of time when opening reqs. • What needs improvement?: I felt like we could have customized it better for our business. • For how long have I used the solution?: I have used Kenexa for two years. • What do I think about the stability of the solution?: Here and there we did have stability issues. • What do I think about the scalability of the solution?: There were functions we couldn't customize and needed to. • How is customer service and technical support?: I would give technical support a rating of 7/10. • Which solutions did we use previously?: We used ATS and switched to Kenexa to update to a web interface. Our company then switched to Taleo. We are...

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What is IBM Kenexa?

Kenexa provides business solutions for human resources. We help global organizations multiply business success by identifying the best individuals for every job and fostering optimal work environments for every organization.
Also known as
IBM Smarter Workforce, Outstart
IBM Kenexa customers
Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
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