IBM MaaS360 Benefits

TP
General Manager at a comms service provider with 10,001+ employees

It is about bringing more agility to our workforce and providing them the flexibility to use their smartphones in accessing office applications. Email is one of the applications. There are other CRM tools that are provided by the company to the employees. To sum it up, it is about providing a secure environment to our employees for working in a more seamless, agile, and productive manner.

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MS
VP of Information Technology at Queen City Hospice

It helps us with HIPAA compliance, and it meets the standards for that.

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DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees

Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues. There are fewer problems and once you raise a ticket, it's easier for them to identify whether it's something that they can fix remotely, or whether it would require a physical examination of the device.

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Buyer's Guide
Enterprise Mobility Management (EMM)
April 2024
Find out what your peers are saying about IBM, Microsoft, VMware and others in Enterprise Mobility Management (EMM). Updated: April 2024.
768,578 professionals have used our research since 2012.
DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees

The solution has made everything more convenient for us and it's now easier to identify whether something can be fixed remotely or whether it requires a physical examination on the device.

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EL
Soporte a ventas at BlueIT

It is focused on safety and productivity. It is available 24 hours a day, 365 days a year. It offers support for Windows 10, 8.1, 8, and 7 devices.

It helped us reduce the number of support incidents by limiting users' access to device configurations. 

It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information.

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it_user163677 - PeerSpot reviewer
Help Desk Support Account Admin. at a financial services firm with 501-1,000 employees

It allows employees who require phones a way to receive support quickly rather than having to go through the Help Desk or other areas to receive assistance. If the device is stolen, it can be remotely wiped from the site, same goes for unlocks, changing policies, and re-enrollment of the device if it is accidentally wiped.

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it_user347238 - PeerSpot reviewer
Senior Systems Analyst at a consultancy with 501-1,000 employees

The product has given us complete control of devices allowed to receive company data. It is important that only salaried employees receive corporate email on mobile devices. Checking and responding to corporate email outside of normal scheduled shifts by hourly employees, can and should be time paid.

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it_user341988 - PeerSpot reviewer
President at a comms service provider with 51-200 employees

We've been able to meet federal compliance standards with this solution.

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it_user159819 - PeerSpot reviewer
Network Administrator at a healthcare company with 501-1,000 employees

Before Maas360 we had no way of knowing of how many devices were in the field due to IT not being a part of the purchasing process. We are now able to inventory devices and require end users to contact us in order to get their phones setup. Also, we do not allow BYOD at our company because of HIPAA policies, since Maas360 links with our Exchange server we get a notification if personal devices show up on our network and can take appropriate actions.

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AL
Independant IT Consultant with 501-1,000 employees

Every new device was configured manually, it used to require about 20 minutes of engineer attention, now it's about three minutes.

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it_user342402 - PeerSpot reviewer
IT Specialist at a comms service provider with 51-200 employees

Allowed our organization to securely implement BYOD, increasing the employee satisfaction and productivity.

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it_user347601 - PeerSpot reviewer
Network Engineer at a legal firm with 1,001-5,000 employees

Users are required to enroll their device with MaaS360 before we allow their ActiveSync device to connect, which is good for the IT department. 

It also allows us to push out an icon for our intranet portal via the Enterprise Gateway which users have found helpful.

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it_user348027 - PeerSpot reviewer
Helpdesk Operator at a engineering company with 1,001-5,000 employees

Built-in inventory manager has made it easier to track devices and to measure data usage. This has been helpful to us in choosing the right data plan.

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Buyer's Guide
Enterprise Mobility Management (EMM)
April 2024
Find out what your peers are saying about IBM, Microsoft, VMware and others in Enterprise Mobility Management (EMM). Updated: April 2024.
768,578 professionals have used our research since 2012.