IBM MaaS360 Other Advice

James Cook - PeerSpot reviewer
IT Engineer at SpiritUK

I rate IBM MaaS 360 six out of 10 overall. Six isn't a bad score, but I don't find it as intuitive or feature-rich as Intune. I think it needs updating. My advice to new users is to ensure you set up your policies and everything correctly. Take advantage of all the policies. Link it up properly with Android and Apple. 

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Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting

I rate the overall tool a seven out of ten.

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CH
President at a energy/utilities company with 11-50 employees

Make a lot of comparisons before opting for IBM MaaS360.

Overall, I rate IBM MaaS360 a nine out of ten.

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AS
Chief Technology Officer at a computer software company with 51-200 employees

I rate the overall product a seven out of ten. I recommend partnering with an experienced company to manage it for you. Managing it in-house can be challenging.

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Devindra Sukhu - PeerSpot reviewer
Product Specialist & Pre-Sales Engineer at Digicel Group

For 100 people using this solution there requires one person for maintenance.

I would not advise others to use this solution.

I rate IBM MaaS360 a six out of ten.

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Prashant Sirohi - PeerSpot reviewer
Managing Director at Regent Digitech

I advise others to stay updated with the latest version and use company-owned mobile devices for the solution. I rate it an eight out of ten.

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CLAUDIA GARCIA - PeerSpot reviewer
Cybersecurity Consultant at Telefónica

I would recommend this solution to others. There is a possibility to improve, but in general, it's a very good solution.

I rate IBM MaaS360 a nine out of ten.

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AkpogheneOkoro - PeerSpot reviewer
CEO at ITANDT Solutions Limited

My advice for anyone thinking of implementing MaaS360 is to work with a partner who understands the product and IBM's support structure. Some decisions need to be taken during setup that will be easier with the presence of somebody who understands the implications of the various options. I would give MaaS360 a rating of nine out of ten.

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TP
General Manager at a comms service provider with 10,001+ employees

As far as devices are concerned, this is the world of Bring Your Own Device, and such decisions are left to the end-users. As long as a solution is device agnostic, they can choose the device that they want to use.

Keeping the competition in mind, I would rate IBM MaaS360 a nine out of ten.

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MS
VP of Information Technology at Queen City Hospice

It's a solid product and it gets the job done. It just needs to be a little bit more updated in the look and feel of it.

I would rate this solution an eight out of ten. It's a good product and just needs to be easier to find things in the portal and move your way around. Having it a bit more explanatory would be helpful.

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ManojKumar12 - PeerSpot reviewer
SME Maas 360 at Raksha Technologies

The product is easy to use and has efficient UI features. I rate it an eight out of ten.

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DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees

My advice for anybody who is implementing this product is to start by completing the trial as soon as possible so that all of your core issues or core requirements can be identified easily. Next, have all of the integration options kept as secondary because you don't want to do everything together. It's always best to test a few cases; create a test group, and test it on them first. Make sure that everything is working instead of trying to make a turnkey solution. Doing it in phases is more effective than trying to do everything at once.

Overall, this is a good product and it covers most of the services that these solutions are supposed to follow, but it's not perfect. 

I would rate this solution an eight out of ten.

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FC
Manufacturing Analyst at a manufacturing company with 5,001-10,000 employees

We are a customer and end-user.

The solution is deployed onto the actual device itself.

I wouldn't recommend the solution. We're pretty much working to move off of it. We haven't been too happy with the solution in general. How it was described to us ultimately wasn't how it worked.

Overall, I would rate it at a six out of ten.

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Graziano Specchierla - PeerSpot reviewer
Information Technology Security Consultant at Exprivia Italtel

I rate the overall product a seven out of ten.

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JM
Assistant til konsernregnskapssjef & IT integrasjonsansvarlig at a energy/utilities company with 51-200 employees

I rate IBM MaaS360 eight out of 10. I prefer MaaS360 over Intune because I'm a much heavier IBM user. If someone is considering MaaS360, I recommend having an Apple account for business so that it integrates smoothly. You also need to have an overview of your devices, what the applications are, and what the impact will be. 

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DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees

I would rate this solution an eight out of 10. 

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TM
Vice President, Information Technology and Project Management Office at a pharma/biotech company with 51-200 employees

We have IBM MaaS360 for our iPads, but we are using Microsoft Intune for our laptops and our BYODs. When our licensing expires, we will migrate our iPads from IBM MaaS360 to Microsoft Intune. 

Considering that we are moving to Microsoft Intune, I should ideally not recommend this solution, but there's no reason to not recommend it for the iPads of your sales force. It is a very standard solution. There is lots of knowledge out there and lots of resources who are experts in the solution. It is not a bad solution to use. If I had just the sales force, using IBM MaaS360 is a great way to manage their iPads.

I would rate IBM MaaS360 an eight out of ten.

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EL
Mobility Strategist at a retailer with 10,001+ employees

We are an IBM partner.

We are using the latest version of the solution at this time. I'm unsure of the exact version number.

We have the service model, which is very useful to us.

I'd recommend the solution to other companies. There are similar solutions, however. One might be better at this while another is better at that. 

In general, I would rate the solution eight out of ten.

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KS
Medior Security Engineer at Ibis-Instruments

I rate the overall product a nine out of ten. 

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Jason Levine - PeerSpot reviewer
CEO, Senior Consultant, Collaboration Platforms at Indeo Oy

If you're looking for a cloud-based input management solution, I would recommend MaaS360. I would rate it as eight out of ten.

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GB
Solution Consultant, Strategic Accounts Manager at a tech services company with 501-1,000 employees

It is predominantly for mid to large enterprise customers with a couple of hundred deployments.

It's a fairly balanced solution. If you leave the backing to an organization like IBM, you can rest assured that it's a good solution. It actually takes care of your defense endpoint to get rid of pollution. Your laptops, Android devices, and Apple devices could all be secure with this solution. It provides a fairly good level of control and monitoring to suit your needs.

On a scale from one to ten, I would rate IBM MaaS360 at six.

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HV
Engineer at Caldoo

I would recommend trying this product it because it's easy to start. You will be surprised at the possibilities, the flexibility and the opportunities within MaaS360.

I would rate this solution an eight out of 10. 

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JG
Project Officer at a government with 10,001+ employees

I give the solution a seven out of ten.

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it_user163677 - PeerSpot reviewer
Help Desk Support Account Admin. at a financial services firm with 501-1,000 employees

Give it a try and test it in your environment. We've had practically no issues with MaaS360 that haven't started from our end first. It is very easy to create new security policies and many ways to restrict devices.

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it_user347238 - PeerSpot reviewer
Senior Systems Analyst at a consultancy with 501-1,000 employees

We are very pleased with the Maas360 product and plan to continue use as our company grows.

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it_user341988 - PeerSpot reviewer
President at a comms service provider with 51-200 employees

Spend time planning and understanding classes of service for your company, what levels of restrictions and capabilities.

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AL
Independant IT Consultant with 501-1,000 employees

Even if you're thinking about the on-premise installation, try the cloud solution first.

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AG
Network Security Architect at a computer software company with 51-200 employees

While the solution is currently deployed on-premises, we have plans to move to the cloud, which is why we plan to go with Intune. 

We have a partnership with the vendors. 

While I feel the solution to be fine, better ones do exist, Intunes, for examples, which, features aside, is quite similar. 

I rate IBM MaaS360 as an eight out of ten. 

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it_user342402 - PeerSpot reviewer
IT Specialist at a comms service provider with 51-200 employees

As mentioned previously be diligent about renewals, and adjusting the licenses if required.

The solution has the ability to both require enrollment (control), and/or allow users to set up their exchange settings to connect to the corporate email without control (just monitoring device access to Exchange). If you want to ensure that users register their devices, then turn on the setting to block devices unless they are registered. We overlooked this setting and as a result, users were adding their 2nd or 3rd mobile device to out Exchange without controlling the device. If you don't implement the block from the start, it can get pretty messy. It will also result in an additional license usage, which you will get billed for over the subscription period.

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it_user347601 - PeerSpot reviewer
Network Engineer at a legal firm with 1,001-5,000 employees

Overall the platform works as advertised and was set up with a minimum degree of difficulty.

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it_user348027 - PeerSpot reviewer
Helpdesk Operator at a engineering company with 1,001-5,000 employees

I thinks this is a great tool for any field service support team. It's easy to deploy on devices and support to end users.

App deployment:


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MT
Manager of Strategic Products Sales at a tech services company with 1-10 employees

For security, it is good. But at times it's quite slow, like when I access through the portal. And when we change policies, sometimes that takes a long time.

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Buyer's Guide
Enterprise Mobility Management (EMM)
April 2024
Find out what your peers are saying about IBM, Microsoft, VMware and others in Enterprise Mobility Management (EMM). Updated: April 2024.
768,578 professionals have used our research since 2012.