IBM Maximo Reviews

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Real User
IBM Maximo Control Desk Manager at a tech services company with 51-200 employees
Jun 13 2018

What is most valuable?

It's reliable, and it's all integrated in the same database.

How has it helped my organization?

It's much more reliable, it's much more configurable.

What needs improvement?

It's actually a little too much for what we need. It could be good but there are too many conflicts and it's not user-friendly. It could use shortcuts for frequently requested services. Other areas for improvement include: * Enhanced Service... more»
Real User
Manager IC-Operations, Maximo Administrator at a energy/utilities company with 1,001-5,000 employees
Dec 10 2017

What is most valuable?

Maximo is a platform where apps can be created to support special processes. It is configurable, where you can add extra fields to screens and to the database. With that said, our biggest use of Maximo focuses on work and compliance... more»

How has it helped my organization?

Particularly related to compliance management, Maximo has been configured to provide a warning of compliance activities coming up and enables us to report on exceptions.

What needs improvement?

Although you can create notifications with Maximo, the configuration and options could be improved.
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Real User
Lider De Proyecto/Lider Funcional at a comms service provider with 501-1,000 employees
Mar 07 2018

What is most valuable?

The main feature of Maximo is the capabilities of recording, tracking, and correlating. These are important items in the management of a company. These capabilities let us organize our work.

How has it helped my organization?

With Maximo, we can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets. Also, we can correlate all these items in order to obtain reports, such as how many incidents per... more»

What needs improvement?

The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.
Real User
Space Coast Information Systems, Maximo Consulting and Support
Dec 10 2017

What do you think of IBM Maximo?

Improvements to My Organization We are able to organize, track, and report on all of the jobs/tasks/routine work/preventive maintenance that we perform daily, and report to management the status of these activities at any time. • Valuable Features The large range of configurability of the product is great, since everyone has a different way of doing things. I also like the interface mechanisms built into the tool. With these, we can talk to just about any external system. • Room for Improvement Revision management of file attachments. • Use of Solution More than five years. • Stability Issues The product is very stable (when configured properly). • Scalability Issues The product scales very very well. • Customer Service and Technical Support Seven out of...
Real User
Maximo Specialist implemenation at a manufacturing company with 1,001-5,000 employees
Dec 10 2017

What is most valuable?

* Preventive maintenance management * Maintenance management

How has it helped my organization?

When we integrated the Maximo DB with the BI tool, we were able to track and manage the inventory levels in much more controllable way, and reduced the inventory levels significantly within one year.

What needs improvement?

1. Inventory management, especially: * item cards – I need to be able to track item balance and history back to a given date * inventory financial reports need a lot of enhancement * consignment stock management has an issue – raised with the... more»
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What is IBM Maximo?

Organizations of all sizes reduce equipment downtime, closely control and track maintenance expenses, cut spare parts inventories.
Also known as
Maximo
IBM Maximo customers
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast

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