IBM Maximo Primary Use Case

Gaizka Elosegi
IT and Product Manager at Sistpelant
We developed our own manufacturing distribution system and management system. We also have experience with AI and machine learning. So, you can imagine, as a company with a manufacturing distribution system and with an asset management system in place, we are very thankful to have IBM integrated with our own Legacy, cloud-based system. We have big customers around the world and we integrate them with many solutions, including IBM Maximo. We mostly integrate with anything manufacturing related, but we also work closely within administration and banking. So, we have to know these solutions, inside and out, in order to properly integrate them and keep our customers satisfied. We use IBM Maximo to enhance an asset's lifecycle in an attempt to get the most out of it, but of course, it depends on what you're doing. If you run a bank, you're going to want to maintain certain assets. If you have an inductive environment, then your main assets will often be your greatest concern. So, it all depends on what you're going to use it for, but, at the end of the day, our primary use case is to enhance the lifecycle of the asset we're using. By enhancing an asset's lifecycle, you're maintaining the term and reducing costs. You can control your work team, but you can't control their skill level; everything that is good revolves around the lifecycle of an element, even if we're talking in terms relating directly to economic gains. View full review »
reviewer1387482
Manager OSS & System Admin at a comms service provider with 5,001-10,000 employees
We are using IBM Maximo as a service desk. It is primarily used for incident management but also covers service request management, asset management, and other areas. View full review »
reviewer1214430
Senior Software Quality Analyst at a tech services company with 1,001-5,000 employees
Our primary use is logging our help desk requests. It is essential for incident management and request management. View full review »
Find out what your peers are saying about IBM Maximo vs. IFS Applications and other solutions. Updated: September 2020.
442,141 professionals have used our research since 2012.