IBM Operational Decision Management Reviews

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Real User
Developer at a insurance company with 10,001+ employees
Mar 22 2018

What is most valuable?

The fact that I don't have to deal with business rules, and then our business partners deal with it. I'm a developer, so I don't have to deal with that kind of stuff. I just make the code, then our business people take care of the business... more»

How has it helped my organization?

There are absolutely benefits to managing business rules with IBM ODM instead of hard coding them into our applications. They can change things on the fly and they don't have to deal with us in IT. If there's something wrong, obviously we'll... more»

What needs improvement?

Merging. If merging could be just like SVN, that would help. It should be a lot simpler. That's the only thing I don't like about ODM, merging from our local computer up to the Decision Server. I feel like it could be a lot easier. Also,... more»
Real User
Technical Lead at a healthcare company with 10,001+ employees
Mar 21 2018

What is most valuable?

It's easy to build, easy to adopt for the business. Business can change those rules. I think IBM has done a good job in re-architecting the product with Decision Center as its centralized view, where the business can make changes to the rules... more»

How has it helped my organization?

Hard coding was always a problem, because developers come and go, the teams come and go, the maintenance is always a challenge. You had to document those rules somewhere. If you work as a part of a specific solution, you have to document and... more»

What needs improvement?

The initial set of features that I'd like to see are, for an IT guy like me to start building a rule, we end up using a lot of IT tools. But I think there should be more involvement by business. Business should be able to create those rules... more»

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Real User
Architect at a energy/utilities company
Aug 20 2018

What is most valuable?

It's very business friendly and rock solid. We manage business rules within this product and the benefit is that businesses can manage these rules themselves.

How has it helped my organization?

The business owns the rules and they're taken away from IT, so business doesn't need to ask IT to implement them, and IT doesn't need to implement them. So the business owns their decisions and their rules, and therefore, finally, they take... more»

What needs improvement?

One area for improvement is master data integration. That should be more fluid. The others are hierarchical drop-down lists, and hierarchical master data. We have a few hundred others that I have on the list.
Real User
Systems Architect at a tech services company with 1,001-5,000 employees
Mar 25 2018

What do you think of IBM Operational Decision Management?

Primary Use Case We use ODM for rules management for many of our systems to manage rules for business coming in. We also use it to manage rules for our BPM solutions. • Improvements to My Organization The effects of allowing business users to update business rules instead of IT are business users have a closer relationship with what rules they need and are able to make those rules a lot quicker in the tools that ODM provides than if an IT person had to do it, and do it in code, requiring compiling code and deploying it.  The solution has reduced the backlog for IT. • Valuable Features By using ODM, we get rules to our applications, then we get those applications to go to market a lot faster.  • Room for Improvement Get to the cloud. • Use of Solution Three to five...
Consultant
Executive Director Business Process at athenahealth
Mar 20 2018

What do you think of IBM Operational Decision Management?

Primary Use Case It is to drive our rules engine for our revenue cycle. We are just signing the contract and migrating to it now. • Improvements to My Organization Its ability to untangle hard coded rules and put them in a more manageable structure. • Valuable Features Its ability to use decision tables to codify the rules and manage them better. • Use of Solution Trial/evaluations only. • Scalability Issues We are still testing and figuring it out. • Customer Service and Technical Support We have not contacted technical support yet. • Previous Solutions We have a homegrown solution. We are switching because it is not scalable nor performing as well as we would like it to. • ROI It will definitely improve the cash flow of our clients, thereby it...
Consultant
BRMS Specialist (IBM Ilog, Drools, Corticon) at a tech services company with 10,001+ employees
Sep 25 2017

What do you think of IBM Operational Decision Management?

Valuable Features Rules authoring and governance. • Improvements to My Organization Very flexible for business users in terms of business rules authoring. • Room for Improvement Designing orchestration. • Use of Solution For more than eight years, I have used version 7.5 onwards. • Stability Issues No. • Scalability Issues No. • Customer Service and Technical Support A six out of 10. • Previous Solutions No. However, I have used other rules engines. • Pricing, Setup Cost and Licensing Little more costly than other business rules management system (BRMS) products. • Other Solutions Considered JBoss Drools and FICO’s Blaze. • Other Advice Although costly, it is a very strong product in the BRMS domain.

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What is IBM Operational Decision Management?

The WebSphere ILOG JRules BRMS is a Business Rule Management System, providing both collaborative rule management for business teams and robust, scalable and precise rule execution. The JRules BRMS family has been enhanced with WebSphere Business Events, bringing together two powerful decision automation technologies in a single offering. This new product has been rebranded as WebSphere Operational Decision Management, providing an integrated business rules and events management platform to improve the quality of transaction and process-related decisions, determining the appropriate course of action for each customer, partner and internal interaction.
Also known as
ILOG JRules, IBM ODM
IBM Operational Decision Management customers
Odyssey Transportation & Logistics Corporation, Swiss Customs, Athletes' Performance, L_elo, Versicherungskammer Bayern

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