IBM Operational Decision Management Reviews

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Joshua Woods
Real User
Developer at a insurance company with 10,001+ employees
Mar 22 2018

What is most valuable?

The fact that I don't have to deal with business rules, and then our business partners deal with it. I'm a developer, so I don't have to deal with… more»

How has it helped my organization?

There are absolutely benefits to managing business rules with IBM ODM instead of hard coding them into our applications. They can change things on… more»

What needs improvement?

Merging. If merging could be just like SVN, that would help. It should be a lot simpler. That's the only thing I don't like about ODM, merging from… more»

If you previously used a different solution, which one did you use and why did you switch?

At the time, we were trying to use an IBM solution for testing, but it wasn't as easy as it could have been. Really, our rule authors, as we call… more»

What other advice do I have?

At this point, I would rate this solution a seven out of 10, because I see room for improvement. Regarding advice, it's great if you're going big… more»
Real User
Technical Lead at a healthcare company with 10,001+ employees
Mar 21 2018

What is most valuable?

It's easy to build, easy to adopt for the business. Business can change those rules. I think IBM has done a good job in re-architecting the product with Decision Center as its… more»

How has it helped my organization?

Hard coding was always a problem, because developers come and go, the teams come and go, the maintenance is always a challenge. You had to document those rules somewhere. If you work… more»

What needs improvement?

The initial set of features that I'd like to see are, for an IT guy like me to start building a rule, we end up using a lot of IT tools. But I think there should be more involvement… more»

What other advice do I have?

With my current organization, because we have so many repeatable processes, repeatable requirements, I strongly feel we need to have a centralized ODM solution. We have had… more»
Real User
Architect at a energy/utilities company
Aug 20 2018

What is most valuable?

It's very business friendly and rock solid. We manage business rules within this product and the benefit is that businesses can manage these rules themselves.

How has it helped my organization?

The business owns the rules and they're taken away from IT, so business doesn't need to ask IT to implement them, and IT doesn't need to implement them. So the business owns their… more»

What needs improvement?

One area for improvement is master data integration. That should be more fluid. The others are hierarchical drop-down lists, and hierarchical master data. We have a few hundred others… more»

What other advice do I have?

When looking for a vendor I want to have the confidence that they are competent and they have a proper team behind it, that they have a big team. So I know that in 10 years, the… more»
Real User
Systems Architect at a tech services company with 1,001-5,000 employees
Mar 25 2018

What is most valuable?

By using ODM, we get rules to our applications, then we get those applications to go to market a lot faster.

How has it helped my organization?

The effects of allowing business users to update business rules instead of IT are business users have a closer relationship with what rules they… more»

What needs improvement?

Get to the cloud.

If you previously used a different solution, which one did you use and why did you switch?

The decision to purchase ODM was made before I was hired on with my current company.

What other advice do I have?

If you are looking for a good rule solution that is easy to implement if you do your homework, which also has good support, then I would say go for… more»
Real User
Software Director with 1,001-5,000 employees
Oct 09 2018

How has it helped my organization?

It helps keep our business areas independent, because they can make decisions without IT. It also reduces costs, because we can make the decisions online, in seconds.

What needs improvement?

What I'm really interested in, what I'd really like to see with this technology, is artificial intelligence, RPA. How can that interface with ODM?

What other advice do I have?

We would recommend this solution. We went with this solution from IBM because IBM has a roadmap and because Watson is the best software for artificial intelligence. We expect that our company's efficiency will increase, given the roadmap: ODM… more»
Brian Schramke
Consultant
Executive Director Business Process at athenahealth
Mar 20 2018

What is most valuable?

Its ability to use decision tables to codify the rules and manage them better.

How has it helped my organization?

Its ability to untangle hard coded rules and put them in a more manageable structure.

If you previously used a different solution, which one did you use and why did you switch?

We have a homegrown solution. We are switching because it is not scalable nor performing as well as we would like it to.

What other advice do I have?

Most important criteria when selecting a vendor: * Scalability * The ability to migrate away from having developers be the only ones able to create rules. * The ability to free up our… more»
Rajeev Lochan
Consultant
BRMS Specialist (IBM Ilog, Drools, Corticon) at a tech services company with 10,001+ employees
Sep 25 2017

What do you think of IBM Operational Decision Management?

What is most valuable?

Rules authoring and governance.

How has it helped my organization?

Very flexible for business users in terms of business rules authoring.

What needs improvement?

Designing orchestration.

For how long have I used the solution?

For more than eight years, I have used version 7.5 onwards.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

A six out of 10.

Which solutions did we use previously?

No. However, I have used other rules engines.

What's my experience with pricing, setup cost, and licensing?

Little more costly than other business rules management system (BRMS) products.

Which other solutions did I evaluate?

JBoss…

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What is IBM Operational Decision Management?

The WebSphere ILOG JRules BRMS is a Business Rule Management System, providing both collaborative rule management for business teams and robust, scalable and precise rule execution. The JRules BRMS family has been enhanced with WebSphere Business Events, bringing together two powerful decision automation technologies in a single offering. This new product has been rebranded as WebSphere Operational Decision Management, providing an integrated business rules and events management platform to improve the quality of transaction and process-related decisions, determining the appropriate course of action for each customer, partner and internal interaction.
Also known as
ILOG JRules, IBM ODM
IBM Operational Decision Management customers
Odyssey Transportation & Logistics Corporation, Swiss Customs, Athletes' Performance, L_elo, Versicherungskammer Bayern

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