IBM ProtectTIER Customer Service and Technical Support

EdwinHoveka
Section Head: IT Infrastructure (Networks, Servers and Security) with 51-200 employees
Technical support could be better. The turnaround times can be slow. View full review »
Adminsys677
System Administrator at CFAO TECHNOLOGIES
I have a lot of frustration when it comes to technical support from IBM for this solution. There is very little responsivity, and this solution is very, very complex. View full review »
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