IBM ProtectTIER Customer Service and Technical Support

Section Head: IT Infrastructure (Networks, Servers and Security) with 51-200 employees
Technical support could be better. The turnaround times can be slow. View full review »
System Administrator at CFAO TECHNOLOGIES
I have a lot of frustration when it comes to technical support from IBM for this solution. There is very little responsivity, and this solution is very, very complex. View full review »
Find out what your peers are saying about IBM, Dell EMC, Hewlett Packard Enterprise and others in Deduplication Software. Updated: January 2020.
398,259 professionals have used our research since 2012.